[Bug 37371] New: EVE Probe: ALError: ALResult(80004005) E_FAIL: An undetermined error occurred

https://bugs.winehq.org/show_bug.cgi?id=37371

Bug ID: 37371
           Summary: EVE Probe:  ALError: ALResult(80004005) E_FAIL: An
                    undetermined error occurred
           Product: Wine
           Version: 1.7.28
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]

Created attachment 49697
  --> https://bugs.winehq.org/attachment.cgi?id=49697
log

Running the application EVE - Probe seems to silently crash when you want to
start this benchmark.

The link to the current version: 
https://forums.eveonline.com/default.aspx?g=warning&l=http%3a%2f%2ffiles...

Tried to debug it more but cannot find how to get around this issue.

Best Regards
Artur O.

[Bug 37371] EVE Probe: ALError: ALResult(80004005) E_FAIL: An undetermined error occurred

https://bugs.winehq.org/show_bug.cgi?id=37371

--- Comment #1 from Commander  ---
You can also use their internal debing to get some information by running in
wine their logsever.exe that is inside their /bin folder.

Running that first, then create a workspace and after that run their launcher
will generate a logfile when you press "Run" on their benchmark.

[Bug 37371] EVE Probe reports 'ALError: ALResult(80004005) E_FAIL' (NV Optimus detection doesn't work)

https://bugs.winehq.org/show_bug.cgi?id=37371

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
             Status|UNCONFIRMED                 |NEW
                URL|                            |http://files.eveprobe.ccpga
                   |                            |mes.com/eveprobe-0.82.6614.
                   |                            |0.msi
                 CC|                            |[e-mail]
            Summary|EVE Probe:  ALError:        |EVE Probe reports 'ALError:
                   |ALResult(80004005) E_FAIL:  |ALResult(80004005) E_FAIL'
                   |An undetermined error       |(NV Optimus detection
                   |occurred                    |doesn't work)
     Ever confirmed|0                           |1

--- Comment #2 from Anastasius Focht  ---
Hello folks,

confirming.

--- snip ---
$ pwd
/home/focht/.wine/drive_c/Program Files/CCP/EVE Probe/launcher

$ wine ./eveprobe.exe
...
fixme:d3d11:D3D11CreateDevice stub: adapter 0x13e030, driver_type
D3D_DRIVER_TYPE_UNKNOWN, swrast (nil), flags 0, feature_levels 0x338e84, levels
0x1, sdk_version 7, device 0x338e9c, feature_level 0x338e80, context 0x338e90
No handlers could be found for logger "trinity"
Starting up Trinity through _trinity_dx9_deploy ...
fixme:win:EnumDisplayDevicesW ((null),0,0x3385d0,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x33902c,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),1,0x33902c,0x00000000), stub!
Unhandled exception in run()
Traceback (most recent call last):
  File "autoexec.py", line 414, in run
  File "autoexec.py", line 396, in run_protected
  File "infogatherer__init__.py", line 110, in gather_info
  File "infogatherer__init__.py", line 103, in getGpuInfo
  File "infogatherer__init__.py", line 87, in getGpuDriverInfo
ALError: ALResult(80004005) E_FAIL: An undetermined error occurred
An exception has occurred. It has been logged in the log server as exception #1
--- snip ---

You can skip the wrapper using the following command line:

--- snip ---
$ pwd
/home/focht/.wine/drive_c/Program Files/CCP/EVE Probe

$ wine ./bin/exefile.exe /lib=code.ccp /NoConsole
--- snip ---

The EVE Online client code is compiled stackless python and encrypted.
Unwrapping (https://bugs.winehq.org/show_bug.cgi?id=5657#c13) yields the
following:

--- snip ---
...
def getGpuDriverInfo(adapterInfo):
    driverInfo = adapterInfo.GetDriverInfo()
    results['gpu']['driver']['Version'] =
unicode(driverInfo.driverVersionString)
    results['gpu']['driver']['Date'] = unicode(driverInfo.driverDate)
    results['gpu']['driver']['Vendor'] = unicode(driverInfo.driverVendor)
    results['gpu']['driver']['IsOptimus'] = u'Yes' if driverInfo.isOptimus else
u'No'
    results['gpu']['driver']['IsAmdSwitchable'] = u'Yes' if
driverInfo.isAmdDynamicSwitchable else u'No'

def getGpuInfo():
    adapters = trinity.adapters
    adapterInfo = adapters.GetAdapterInfo(adapters.DEFAULT_ADAPTER)
    results['gpu']['Description'] = unicode(adapterInfo.description)
    results['gpu']['Driver'] = unicode(adapterInfo.driver)
    results['gpu']['VendorId'] = unicode(adapterInfo.vendorID)
    results['gpu']['DeviceId'] = unicode(adapterInfo.deviceID)
    results['gpu']['TrinityPlatform'] = unicode(trinity.platform)
    getGpuDriverInfo(adapterInfo)

def gather_info():
    getOsVersion()
    getProcessorInfo()
    getRAMInfo()
    getGpuInfo()
    return results

__all__ = ['gather_info']
--- snip ---

line 87:

--- snip ---
    results['gpu']['driver']['IsOptimus'] = u'Yes' if driverInfo.isOptimus else
u'No'
--- snip ---

The property for NVIDIA Optimus detection is not set.

The native code that does the job is likely located in 'd3dinfo.pyd' and one of
these '_trinity_dx9_deploy.dll', '_trinity_dx9_internal.dll' components.

--- snip ---
Wine-dbg>bt
Backtrace:
=>0 0xf70fef48 D3D11CreateDevice(adapter=0x12fa60,
driver_type=D3D_DRIVER_TYPE_UNKNOWN, swrast=(nil), flags=0,
feature_levels=0x338e84, levels=0x1, sdk_version=0x7, device=0x338e9c,
feature_level=0x338e80, context=0x338e90)
[/home/focht/projects/wine/wine.repo/src/dlls/d3d11/d3d11_main.c:51] in d3d11
(0x003390c8)
  1 0x046ecd23 in d3dinfo.pyd (+0xcd22) (0x00339114)
  2 0x046ededc in d3dinfo.pyd (+0xdedb) (0x00339164)
  3 0x046ee41e in d3dinfo.pyd (+0xe41d) (0x003391c0)
  4 0x046f070c in d3dinfo.pyd (+0x1070b) (0x003391f0)
  5 0x1e0268e6 in python27 (+0x268e5) (0x025bddd0)

Wine-dbg>info share
Module    Address            Debug info    Name (107 modules)
PE      340000-  376000    Export          _yaml.pyd
PE      400000-  431000    Export          exefile
PE     46e0000- 477f000    Export          d3dinfo.pyd
PE    10000000-10330000    Export          blue
PE    1e000000-1e3b0000    Export          python27
--- snip ---

You could ask them how they did NV Optimus detection since there are several
more are less documented ways ('EnumDisplayDevices' with
'IDXGIAdapter::GetDesc' adapter order comparison,
'IDirect3D9::GetAdapterIdentifier' etc.).

But even if Wine doesn't behave correctly, the property should be still
non-null.
I guess this is rather crappy coding on the client side hence I don't see a
compelling reason to waste more time with this.

'IsAmdSwitchable' property might suffer from similar problem.

Regards

[Bug 37371] EVE Probe reports 'ALError: ALResult(80004005) E_FAIL' (NV Optimus detection doesn't work)

https://bugs.winehq.org/show_bug.cgi?id=37371

--- Comment #3 from Commander  ---
Latest version is:
0.83.5175.0.msi that fixed the driver crashing that happens in wine.
https://forums.eveonline.com/default.aspx?g=posts&t=379133&find=unre...

See if that helps.

[Bug 37371] EVE Probe reports 'ALError: ALResult(80004005) E_FAIL' (NV Optimus detection doesn't work)

https://bugs.winehq.org/show_bug.cgi?id=37371

--- Comment #4 from Anastasius Focht  ---
Hello,

--- quote ---
See if that helps.
--- quote ---

You reported the bug hence it's your obligation to check if a newer version
works.
I have no interest in the tool/game at all.

Regards

[Bug 37371] EVE Probe reports 'ALError: ALResult(80004005) E_FAIL' (NV Optimus detection doesn't work)

https://bugs.winehq.org/show_bug.cgi?id=37371

--- Comment #5 from Commander  ---
(In reply to Anastasius Focht from comment #4)
> Hello,
>
> --- quote ---
> See if that helps.
> --- quote ---
>
> You reported the bug hence it's your obligation to check if a newer version
> works.
> I have no interest in the tool/game at all.
>
> Regards

I forgot to mention that it works now on regular graphics but cannot confirm if
it works on switchable (Optimus/Switcheroo AMD). (Updated the appdb but forgot
about this bug).

I can get a hold on an Optimus laptop later on to see if that works but the
later one i cannot. Thought you had one since you brought the switchable up
thus my comment about that. But I think I jumped to conclusions on that part.

Best Regards.

[Bug 37371] EVE Probe reports 'ALError: ALResult(80004005) E_FAIL' (NV Optimus detection doesn't work)

https://bugs.winehq.org/show_bug.cgi?id=37371

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Abandoned?

[Bug 37371] EVE Probe reports 'ALError: ALResult(80004005) E_FAIL' ( NV Optimus detection doesn't work)

https://bugs.winehq.org/show_bug.cgi?id=37371

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #6 from [e-mail] ---
(In reply to Commander from comment #5)
> (In reply to Anastasius Focht from comment #4)
> > Hello,
> >
> > --- quote ---
> > See if that helps.
> > --- quote ---
> >
> > You reported the bug hence it's your obligation to check if a newer version
> > works.
> > I have no interest in the tool/game at all.
> >
> > Regards
>
> I forgot to mention that it works now on regular graphics but cannot confirm
> if it works on switchable (Optimus/Switcheroo AMD). (Updated the appdb but
> forgot about this bug).
>
> I can get a hold on an Optimus laptop later on to see if that works but the
> later one i cannot. Thought you had one since you brought the switchable up
> thus my comment about that. But I think I jumped to conclusions on that part.
>
> Best Regards.

How valid is this bug? If you cannot test some part of the bug you should just
ignore it.

"Minor update to EVE Probe:

http://files.eveprobe.ccpgames.com/eveprobe-0.83.5175.0.msi

Release Notes:
- Fixed a crash on startup if we fail to get information on video card"

I just tried the exe and I came into conclusion that it needs the base game too
to be really useful at all. Also I don't have the mentioned hardware to test.

[Bug 37371] EVE Probe reports 'ALError: ALResult(80004005) E_FAIL' (NV Optimus detection doesn't work)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=37371

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |ABANDONED

--- Comment #7 from Ken Sharp  ---
Just. So. Very. Abandoned.

[Bug 37371] EVE Probe reports 'ALError: ALResult(80004005) E_FAIL' (NV Optimus detection doesn't work)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=37371

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #8 from Austin English  ---
Closing.