[Bug 37897] New: Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

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wine-bugs＠winehq.org

15 Jan 2015 15 Jan '15

12:34 a.m.

https://bugs.winehq.org/show_bug.cgi?id=37897

Bug ID: 37897 Summary: Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault Product: Wine Version: 1.7.34 Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: dvcroft@arb.com Distribution: ---

Created attachment 50475 --> https://bugs.winehq.org/attachment.cgi?id=50475 Terminal output at crash

Before install I used: winetricks atmlib winetricks riched20 winetricks wsh57 winetricks mspatcha

I have tried with winecfg set to default and Windows 7.

I open a pdf and then choose print and the program exits. Terminal output attached.

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wine-bugs＠winehq.org

15 Jan 15 Jan

12:36 a.m.

New subject: [Bug 37897] Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

https://bugs.winehq.org/show_bug.cgi?id=37897

dvcroft@arb.com changed:

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wine-bugs＠winehq.org

8:17 p.m.

New subject: [Bug 37897] Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

https://bugs.winehq.org/show_bug.cgi?id=37897

Anastasius Focht focht@gmx.net changed:

--- Comment #1 from Anastasius Focht focht@gmx.net --- Hello folks,

works fine here.

Clean 32-bit WINEPREFIX, only 'mspatcha' winetricks recipe used for installing.

Selected some PDF files from the Reader installation, tweaked output settings in print dialog, print preview, print.

$ sha1sum AdbeRdr11010_en_US.exe 98b2b838e6c4663fefdfd341dfdc596b1eff355c AdbeRdr11010_en_US.exe

$ du -sh AdbeRdr11010_en_US.exe 73M AdbeRdr11010_en_US.exe

$ wine --version wine-1.7.34-36-g4493323

Regards

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wine-bugs＠winehq.org

16 Feb 16 Feb

5:37 p.m.

New subject: [Bug 37897] Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

https://bugs.winehq.org/show_bug.cgi?id=37897

Pekka Helenius fincer89@hotmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |fincer89@hotmail.com

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wine-bugs＠winehq.org

6:43 p.m.

New subject: [Bug 37897] Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

https://bugs.winehq.org/show_bug.cgi?id=37897

--- Comment #2 from Pekka Helenius fincer89@hotmail.com --- I had exactly the same issue so I did a little research to pin down the problem source.

Finally I found it: it's the native riched20 you use. Open winecfg and use builtin riched20. You should be fine with print feature after doing that.

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wine-bugs＠winehq.org

10 Jun 10 Jun

11:21 p.m.

New subject: [Bug 37897] Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

https://bugs.winehq.org/show_bug.cgi?id=37897

--- Comment #3 from Ken Sharp imwellcushtymelike@gmail.com --- (In reply to dvcroft from comment #0)

...

Before install I used: winetricks riched20 winetricks wsh57

Why have you used these workarounds?

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wine-bugs＠winehq.org

11:28 p.m.

New subject: [Bug 37897] Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

https://bugs.winehq.org/show_bug.cgi?id=37897

--- Comment #4 from dvcroft@arb.com ---

...

Why have you used these workarounds?

It has been awhile, but I found them suggested by someone somewhere for this application.

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wine-bugs＠winehq.org

15 Feb 15 Feb

9:45 a.m.

New subject: [Bug 37897] Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

https://bugs.winehq.org/show_bug.cgi?id=37897

linux@drmartinus.de changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |linux@drmartinus.de

--- Comment #5 from linux@drmartinus.de --- I have the same problem, same version. I tried the suggestion about riched20 to choose the builtin version, no luck. Linux is Manjaro, fully upgraded, 64 bit. I may have also done the other winetricks things, I don't remember. If I did, it was because of recommendations from elsewhere. wine 2.0

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wine-bugs＠winehq.org

29 Jun 29 Jun

2:10 p.m.

New subject: [Bug 37897] Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

https://bugs.winehq.org/show_bug.cgi?id=37897

monkeyboyted@yahoo.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |monkeyboyted@yahoo.com

--- Comment #6 from monkeyboyted@yahoo.com --- Created attachment 61707 --> https://bugs.winehq.org/attachment.cgi?id=61707 backtrace for adobe 11

Adobe 11 still crashes on the print dialog. Sidebar text is still gibberish

i used the same winetricks as dvcroft@arb.com

winetricks atmlib winetricks riched20 winetricks wsh57 winetricks mspatcha

I am using wine-development in the Ubuntu 18.04 repos

wine --version wine-3.6 (Ubuntu 3.6-1)

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wine-bugs＠winehq.org

3:06 p.m.

New subject: [Bug 37897] Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

https://bugs.winehq.org/show_bug.cgi?id=37897

--- Comment #7 from monkeyboyted@yahoo.com --- Installing the application on 32 bit prefix and .net20 fixes the sidebar text

WINEARCH=win32 winetricks dotnet20

print dialog is still broken.

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wine-bugs＠winehq.org

3:55 p.m.

New subject: [Bug 37897] Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

https://bugs.winehq.org/show_bug.cgi?id=37897

--- Comment #8 from monkeyboyted@yahoo.com --- Got it working

Install all proper winetricks before attempting to install acrobat Reader 11

WINEPREFIX=/home/$USER/win32 WINEARCH=win32 winetricks atmlib mspatcha dotnet20

Note: If you install acrobat reader before you install all of these tricks, delete the wine prefix and start over. The installer seems to refuse the second time.

Install Acrobat Reader 11

WINEPREFIX=/home/$USER/win32 WINEARCH=win32 wine AdbeRdr11008_en_US.exe

Launching Adobe Reader

WINEPREFIX=/home/$USER/win32 WINEARCH=win32 wine

And print

Options I selected: manually install and disable updates. Always open in protected mode disabled

atmlib - fixes saving and opening pdf. mspatcha - fixes installer dotnet20 - fixes dialog boxes and perhaps the printer

I hope this helps anyone. I reproduced it.

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wine-bugs＠winehq.org

3:56 p.m.

New subject: [Bug 37897] Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault

https://bugs.winehq.org/show_bug.cgi?id=37897

--- Comment #9 from monkeyboyted@yahoo.com --- WINEPREFIX=/home/$USER/win32 WINEARCH=win32 wine AcroRd32.exe

A small correction to launching Adobe Acrobat 11.

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WineHQ Bugzilla

15 Jan 15 Jan

11:23 p.m.

New subject: [Bug 37897] Adobe Acrobat 11.x crashes in print dialog with native Microsoft RichEdit 3.0 'riched20.dll' (requires at least 'msftedit.dll' aka RichEdit 4.1 aka 'RichEdit50W')

https://bugs.winehq.org/show_bug.cgi?id=37897

Anastasius Focht focht@gmx.net changed:

--- Comment #10 from Anastasius Focht focht@gmx.net --- Hello folks,

the bug report was invalid from start (thanks Pekka, comment #2).

OP used 'winetricks riched20' which installs native RichEdit control v3.0 (file version 5.30.xx.xxx).

Acrobat 11 requires at least 'msftedit.dll' aka RichEdit 4.1 aka 'RichEdit50W'.

* https://web.archive.org/web/20101111015751/http://blogs.msdn.com/b/murrays/a...

* https://web.archive.org/web/20200115231541/https://docs.microsoft.com/en-us/...

All other issues mentioned are already covered by existing bug report.

--- snip --- $ pwd /home/focht/.wine/drive_c/Program Files (x86)/Adobe/Reader 11.0/Reader

$ WINEDEBUG=+seh,+relay wine ./AcroRd32.exe >>log.txt 2>&1 ... 0030:Call user32.CreateWindowExW(00000000,60a9ae28 L"RICHEDIT50W",60a7f8b8 L"",50014080,00000000,00000000,00000032,00000005,000101c6,00000000,00000000,00000000) ret=60005d25 0030:Ret user32.CreateWindowExW() retval=00000000 ret=60005d25 0030:Call KERNEL32.GetLastError() ret=60005d5d 0030:Ret KERNEL32.GetLastError() retval=00000583 ret=60005d5d ... 0030:Call msvcr100.??0exception@std@@QAE@ABQBD@Z(0032d81c,0032d804) ret=602fb95f ... 0030:Ret msvcr100.??0exception@std@@QAE@ABQBD@Z() retval=0032d81c ret=602fb95f 0030:Call KERNEL32.GetLastError() ret=602fb96f 0030:Ret KERNEL32.GetLastError() retval=00000578 ret=602fb96f 0030:Call msvcr100._CxxThrowException(0032d81c,60d0ddcc) ret=602fb9d7 0030:Call KERNEL32.RaiseException(e06d7363,00000001,00000003,0032d7b4) ret=f6e78f05 0030:Call ntdll.memcpy(0032d718,0032d7b4,0000000c) ret=7b00daa1 0030:Ret ntdll.memcpy() retval=0032d718 ret=7b00daa1 0030:trace:seh:raise_exception code=e06d7363 flags=1 addr=0x7b00dab1 ip=7b00dab1 tid=0030 0030:trace:seh:raise_exception info[0]=19930520 0030:trace:seh:raise_exception info[1]=0032d81c 0030:trace:seh:raise_exception info[2]=60d0ddcc 0030:trace:seh:raise_exception eax=0032d704 ebx=00000000 ecx=0032d7b4 edx=0032d704 esi=00000003 edi=0032d770 0030:trace:seh:raise_exception ebp=0032d758 esp=0032d704 cs=320023 ds=ffff002b es=002b fs=f7c60063 gs=006b flags=00200212 0030:trace:seh:call_stack_handlers calling handler at 0x609cf0c0 code=e06d7363 flags=1 0030:trace:seh:call_stack_handlers handler at 0x609cf0c0 returned 1 ... 0030:trace:seh:cxx_frame_handler handling C++ exception rec 0x32d704 frame 0x32d9f4 trylevel 1 descr 0x60d0dda8 nested_frame (nil) 0030:trace:seh:dump_exception_type flags 0 destr 0x602fb9a9 handler (nil) type info 0x60d0dddc 0030:trace:seh:dump_exception_type 0: flags 0 type 0x60e2d2b8 {vtable=0x60c02630 name=.?AVWinError@UIT@@ ()} offsets 0,-1,0 size 16 copy ctor 0x602fb97a 0030:trace:seh:dump_exception_type 1: flags 0 type 0x60e2c9dc {vtable=0x60c02630 name=.?AVruntime_error@std@@ ()} offsets 0,-1,0 size 12 copy ctor 0x602e311a 0030:trace:seh:dump_exception_type 2: flags 0 type 0x60e0d52c {vtable=0x60c02630 name=.?AVexception@std@@ ()} offsets 0,-1,0 size 12 copy ctor 0x60910e7e ... 0030:Call msvcr100.??1exception@std@@UAE@XZ(0032da38) ret=f6e827ac ... 0030:Ret msvcr100.??1exception@std@@UAE@XZ() retval=00000001 ret=f6e827ac 0030:trace:seh:call_catch_block done, continuing at 0x602e3216 0030:trace:seh:raise_exception code=c0000005 flags=0 addr=0x6096e280 ip=6096e280 tid=0030 0030:trace:seh:raise_exception info[0]=00000000 0030:trace:seh:raise_exception info[1]=726f7272 0030:trace:seh:raise_exception eax=726f7272 ebx=0348429c ecx=0345dd58 edx=00000000 esi=03484280 edi=03489e80 0030:trace:seh:raise_exception ebp=0032da70 esp=0032da4c cs=0023 ds=002b es=002b fs=0063 gs=006b flags=00210246 0030:trace:seh:call_stack_handlers calling handler at 0x60a6f1e6 code=c0000005 flags=0 0030:trace:seh:call_stack_handlers handler at 0x60a6f1e6 returned 1 ... wine: Unhandled page fault on read access to 726F7272 at address 6096E280 (thread 0030), starting debugger... --- snip ---

Adding stable download link from Internet Archive:

https://web.archive.org/web/20130125180855/http://ardownload.adobe.com/pub/a...

Appdb link:

https://appdb.winehq.org/objectManager.php?sClass=version&iId=27093

Prerequisite for installation (bug 12501):

'winetricks -q mspatcha'

Prerequisite for start (bug 25834):

--- snip --- $ wine reg add "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\11.0\FeatureLockDown" /v bProtectedMode /t REG_DWORD /d 0 /f --- snip ---

$ sha1sum AdbeRdr11001_en_US.exe 0a58387822806e162cb11a7a87738a4614b8b777 AdbeRdr11001_en_US.exe

$ du -sh AdbeRdr11001_en_US.exe 47M AdbeRdr11001_en_US.exe

$ wine --version wine-5.0-rc5

Regards

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WineHQ Bugzilla

11 Apr 11 Apr

1:08 p.m.

New subject: [Bug 37897] Adobe Acrobat 11.x crashes in print dialog with native Microsoft RichEdit 3.0 'riched20.dll' (requires at least 'msftedit.dll' aka RichEdit 4.1 aka 'RichEdit50W')

https://bugs.winehq.org/show_bug.cgi?id=37897

André H. nerv@dawncrow.de changed:

--- Comment #11 from André H. nerv@dawncrow.de --- closing invalid

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