[Bug 31201] New: MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

Bug #: 31201
           Summary: MathCad 15 can't acquire trial license
           Product: Wine
           Version: 1.5.8
          Platform: x86
        OS/Version: Linux
            Status: NEW
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

To reproduce:
  Register for and download trial from
     http://www.ptc.com/products/mathcad/mathcad-15-0/free-trial.htm
     sha1sum:
      bed926a901f47be5eb05a2545b635fa2e3d33c49 Mathcad15_EN.zip

rm -rf .wine winetricks
  wget https://winetricks.googlecode.com/svn/trunk/src/winetricks
  sh winetricks -q dotnet35sp1
  mkdir Mathcad15_EN
  cd Mathcad15_EN
  unzip ../Mathcad15_EN.zip
  wine setup.exe

At 75%, you'll be presented with the license manager.  Ask to acquire
a license via the internet, and specify a trial license.  Click Next
when it autofills the username and password.  It will fail.
Click cancel and skip this step; installation will complete
(with one fatal-looking but harmless dialog about not being able to launch
app).

Then to repeat the error in a simpler context, do
  cd ~/.wine/drive_c/Program Files/Mathcad/Mathcad 15/mclicense
  wine mclicense.exe

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

Dan Kegel  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download, Installer
                URL|                            |http://www.ptc.com/products
                   |                            |/mathcad/mathcad-15-0/free-
                   |                            |trial.htm

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

--- Comment #1 from Dan Kegel  2012-07-11 19:07:18 CDT ---
Created attachment 40974
  --> http://bugs.winehq.org/attachment.cgi?id=40974
+wbemprox log

Log shows:

trace:text:DrawTextExW L"The wizard is now contacting the PTC licensing server
to obtain your license automatically. This may take a few moments."...
...
trace:wbemprox:wbem_services_ExecQuery 0x1d19d0, L"WQL", L"Select
MACAddress,PNPDeviceID FROM Win32_NetworkAdapter WHERE MACAddress IS NOT NULL
AND PNPDeviceID IS NOT NULL", 0x00000010, (nil), 0x32df70
trace:wbemprox:fill_networkadapter created 3 rows
trace:wbemprox:parse_query wql_parse returned 0
fixme:wmiutils:wmiutils_cf_QueryInterface interface
{b196b28f-bab4-101a-b69c-00aa00341d07} not implemented
fixme:wmiutils:status_code_QueryInterface interface
{c3fcc19e-a970-11d2-8b5a-00a0c9b7c9c4} not implemented
fixme:wmiutils:status_code_QueryInterface interface
{00000003-0000-0000-c000-000000000046} not implemented
fixme:wmiutils:status_code_QueryInterface interface
{00000144-0000-0000-c000-000000000046} not implemented
fixme:wmiutils:status_code_GetErrorCodeText 0x1cfaa0, 0x80041017, 0x0000,
0x00000001, 0x32e13c
trace:text:DrawTextExW L"Error code: 0x80041017", -1, [(0,0)-(352,0)] 00000450

So... maybe wmi?  There seem to be some hint of com+ in the log, too.

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

Dan Kegel  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|-unknown                    |wmi&wbemprox

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

--- Comment #2 from Hans Leidekker  2012-07-12 02:36:58 CDT ---
(In reply to comment #1)
> trace:text:DrawTextExW L"The wizard is now contacting the PTC licensing server
> to obtain your license automatically. This may take a few moments."...
> ...
> trace:wbemprox:wbem_services_ExecQuery 0x1d19d0, L"WQL", L"Select
> MACAddress,PNPDeviceID FROM Win32_NetworkAdapter WHERE MACAddress IS NOT NULL
> AND PNPDeviceID IS NOT NULL", 0x00000010, (nil), 0x32df70
> trace:wbemprox:fill_networkadapter created 3 rows
> trace:wbemprox:parse_query wql_parse returned 0
> fixme:wmiutils:wmiutils_cf_QueryInterface interface
> {b196b28f-bab4-101a-b69c-00aa00341d07} not implemented
> fixme:wmiutils:status_code_QueryInterface interface
> {c3fcc19e-a970-11d2-8b5a-00a0c9b7c9c4} not implemented
> fixme:wmiutils:status_code_QueryInterface interface
> {00000003-0000-0000-c000-000000000046} not implemented
> fixme:wmiutils:status_code_QueryInterface interface
> {00000144-0000-0000-c000-000000000046} not implemented
> fixme:wmiutils:status_code_GetErrorCodeText 0x1cfaa0, 0x80041017, 0x0000,
> 0x00000001, 0x32e13c
> trace:text:DrawTextExW L"Error code: 0x80041017", -1, [(0,0)-(352,0)] 00000450
>
> So... maybe wmi?  There seem to be some hint of com+ in the log, too.

Yeah, looks like another silly attempt to get a unique id.

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

--- Comment #3 from Hans Leidekker  2012-07-12 04:04:44 CDT ---
Created attachment 40975
  --> http://bugs.winehq.org/attachment.cgi?id=40975
patch

Does this patch help?

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

--- Comment #4 from Dan Kegel  2012-07-12 12:42:49 CDT ---
Can't tell; with today's git, mclicense.exe crashes with a null
pointer exception and no useful log before putting up a gui.
I'll try older gits when I get a chance.

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

--- Comment #5 from Dan Kegel  2012-07-12 13:58:27 CDT ---
Rolled back to wine-1.5.8 and was able to run mclicense.exe again.
The patch changed to error dialog to
"Error: PTC.Setup could no properly detect the Host ID that is required."

http://www.ptc.com/for/education/tryout_faq.htm#12 makes it sound like
they do consider the MAC address the Host ID.

See attached log.

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

--- Comment #6 from Dan Kegel  2012-07-12 14:02:04 CDT ---
Created attachment 40981
  --> http://bugs.winehq.org/attachment.cgi?id=40981
rzipped +wbemprox,+relay log after patch

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

--- Comment #7 from Dan Kegel  2012-07-12 14:13:15 CDT ---
(Now current git also lets me reproduce the problem.  Not sure why it was
unhappy earlier.)

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

--- Comment #8 from Hans Leidekker  2012-07-13 14:37:09 CDT ---
An improved patch was committed as 5acdba54a0534a41ec8267bb4d4bb8d1dfb551f0.

Do you still get the error?

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

Dan Kegel  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #9 from Dan Kegel  2012-07-16 10:14:15 CDT ---
I think it's fixed; next error symptom is a fatal dialog with text 
0024:Call gdiplus.GdipMeasureString(014b0308,0209c54c L"The requested feature
is not implemented."
I'll file another bug.

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

Hans Leidekker  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
      Fixed by SHA1|                            |5acdba54a0534a41ec8267bb4d4
                   |                            |bb8d1dfb551f0

[Bug 31201] MathCad 15 can't acquire trial license

http://bugs.winehq.org/show_bug.cgi?id=31201

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #10 from Alexandre Julliard  2012-07-17 13:52:01 CDT ---
Closing bugs fixed in 1.5.9.