[Bug 48135] New: Can't start Winamax anymore (popup "called Tcl_Close on channel with refCount > 0")

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48135

Bug ID: 48135
           Summary: Can't start Winamax anymore (popup "called Tcl_Close
                    on channel with refCount > 0")
           Product: Wine
           Version: 4.20
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: blocker
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Hi,

A few days ago, Winamax was working nicely and today when I tried to start it,
I got a wine popup Window displaying :

"called Tcl_Close on channel with refCount > 0"

The title of the window is "Fatal error in installer"

Then when I click on the "OK" button, it's closing and nothing happens next.

I updated as I do it daily my Kubuntu 19.04 ("apt-get update").

---

% uname -a  
Linux hehe2 5.0.0-36-generic #39-Ubuntu SMP Tue Nov 12 09:46:06 UTC 2019 x86_64
x86_64 x86_64 GNU/Linux

% lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 19.04
Release:        19.04
Codename:       disco

% cat /etc/debian_version 
buster/sid

% wine --version
wine-4.20

[Bug 48135] Can't start Winamax anymore (popup "called Tcl_Close on channel with refCount > 0")

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48135

Olivier F. R. Dierick  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
           Severity|blocker                     |normal

--- Comment #1 from Olivier F. R. Dierick  ---
Hello,

1. Issues in a single application is severity 'normal'.
Read more about severity levels descriptions there:
https://wiki.winehq.org/Bugs#severity

2. Please attach full, normal (=without WINEDEBUG), terminal output.
You can find instructions there:
https://wiki.winehq.org/FAQ#get_log

3. I found a free download to a 'Winamax' software there:
https://www.winamax.fr/jouer-au-poker
Is this the affected application?

Regards.

[Bug 48135] Can't start Winamax anymore (popup "called Tcl_Close on channel with refCount > 0")

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48135

--- Comment #2 from [e-mail] ---
Hi,

Thanks for your answer.

I dug into this a bit deeper and I actually found out something really weird
which tends me to think it's not a wine related bug.

I edited the link from the Ubuntu "start menu" to see what file it was using.

I cat'ed that file :

% cat  /home/hehe2/.local/share/applications/wine/Programs/Winamax/Winamax\
Poker.desktop 
[Desktop Entry]
Name=Winamax Poker
Exec=env WINEPREFIX="/home/hehe2/.wine" wine
C:\\windows\\command\\start.exe /Unix
/home/hehe2/.wine/dosdevices/c:/ProgramData/Microsoft/Windows/Start\
Menu/Programs/Winamax/Winamax\ Poker.lnk
Type=Application
StartupNotify=true
Comment=Winamax Poker
Path=/home/hehe2/.wine/dosdevices/c:/users/hehe2/Winamax
StartupWMClass=wlauncher.exe
> From there, I can see that the link (which was automatically created when I

installed Winamax -- and yes btw, from the website you mentioned) is using a
windows start menu link file.

Well, that file is "scrambled" a bit when I string it :

% strings '/home/hehe2/.wine/dosdevices/c:/ProgramData/Microsoft/Windows/Start
Menu/Programs/Winamax/Winamax Poker.lnk'
fD(`
home
fD(`gDa`
hehe2
.wine
drive_c
users
hehe2
Winamax
wlauncher.exe
C:\users\hehe2\Winamax\wlauncher.exe

So, I thought I just could go there and "wine" the binary in the terminal to
see the output :

% cd ~/.wine/drive_c/users/hehe2/Winamax 
% wine wlauncher.exe 
0271:fixme:font:freetype_SelectFont Untranslated charset 255
0271:fixme:font:get_outline_text_metrics failed to read full_nameW for font
L"Ani"!
0271:fixme:toolhelp:CreateToolhelp32Snapshot Unimplemented: heap list snapshot
0271:fixme:toolhelp:Heap32ListFirst : stub
0271:fixme:imm:ImmReleaseContext (00180158, 00F4DF70): stub

Nothing happens (not even the popup window I got when I'm using the Ubuntu
link)

Then, if I try to start directly the "Winamax Poker.exe" binary :

[2019-11-20 01:08:57]
hehe2@hehe2:/home/hehe2/.wine/drive_c/users/hehe2/Winamax% wine Winamax\
Poker/Winamax\ Poker.exe 
0281:fixme:sync:SetWaitableTimerEx (00000154, 032DFE70, 0, 00000000, 00000000,
00000000, 500) semi-stub
027a:fixme:nls:get_dummy_preferred_ui_language (0x8 0x32dbf0 (nil) 0x32dbf4)
returning a dummy value (current locale)
027a:fixme:nls:get_dummy_preferred_ui_language (0x8 0x32dbf0 0x1fc3d0 0x32dbf4)
returning a dummy value (current locale)
027a:fixme:secur32:LsaGetLogonSessionData 0x32e5a8 0x32e5b8 stub
027a:fixme:pulse:AudioSessionControl_RegisterAudioSessionNotification
(0x1f3780)->(0x1fbf80) - stub
027a:fixme:pulse:AudioSessionControl_UnregisterAudioSessionNotification
(0x1f3780)->(0x1fbf80) - stub
[2019-11-20 01:10:34]
hehe2@hehe2:/home/hehe2/.wine/drive_c/users/hehe2/Winamax%
0287:fixme:font:freetype_SelectFont Untranslated charset 255
0287:fixme:font:get_outline_text_metrics failed to read full_nameW for font
L"Ani"!
0287:fixme:toolhelp:CreateToolhelp32Snapshot Unimplemented: heap list snapshot
0287:fixme:toolhelp:Heap32ListFirst : stub
0287:fixme:imm:ImmReleaseContext (001C0164, 00F4BE38): stub
0296:fixme:sync:SetWaitableTimerEx (0000015C, 032DFE70, 0, 00000000, 00000000,
00000000, 500) semi-stub
028f:fixme:nls:get_dummy_preferred_ui_language (0x8 0x32dbf0 (nil) 0x32dbf4)
returning a dummy value (current locale)
028f:fixme:nls:get_dummy_preferred_ui_language (0x8 0x32dbf0 0x1dd358 0x32dbf4)
returning a dummy value (current locale)
028f:fixme:secur32:LsaGetLogonSessionData 0x32e5a8 0x32e5b8 stub
028f:fixme:pulse:AudioSessionControl_RegisterAudioSessionNotification
(0x21b228)->(0x21afe8) - stub
028f:fixme:pulse:AudioSessionControl_UnregisterAudioSessionNotification
(0x21b228)->(0x21afe8) - stub
028f:err:winsock:WSAIoctl -> SIO_ADDRESS_LIST_CHANGE request failed with status
0x2733
028f:err:winsock:WSAIoctl -> SIO_ADDRESS_LIST_CHANGE request failed with status
0x2733
028f:fixme:imm:ImmReleaseContext (000501A6, 08672138): stub
02a2:fixme:font:freetype_SelectFont Untranslated charset 255
02a2:fixme:font:get_outline_text_metrics failed to read full_nameW for font
L"Ani"!
02a2:fixme:toolhelp:CreateToolhelp32Snapshot Unimplemented: heap list snapshot
02a2:fixme:toolhelp:Heap32ListFirst : stub
02a2:fixme:imm:ImmReleaseContext (000A0126, 00F49EB8): stub

And then the login window appears and it's working.

So, I'm mind boggled because I'm not sure it's wine related any more...

I don't understand why I don't get the same behaviour using the Ubuntu start
menu link and the "manual" launch and I especially don't understand why it was
working for months and suddenly it's not any more.

The fact it's still working using the other ".exe" file is a good thing because
it's not a blocker for me, it's just cumbersome and I'm pretty sure it
eventually will be fixed in an upcoming "Ubuntu update" but I really don't know
what component has a regression there...

[Bug 48135] Can't start Winamax anymore (popup "called Tcl_Close on channel with refCount > 0")

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48135

Olivier F. R. Dierick  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                URL|                            |https://www.winamax.fr/joue
                   |                            |r-au-poker

--- Comment #3 from Olivier F. R. Dierick  ---
Hello,

1. URL field filed with link to the publisher's website.

2. I tested the current version of the application with Wine 4.19.

I couldn't reproduce the issue with a fresh install of the application in a
clean wineprefix.

$ du -b wamInstall.exe
6752304    wamInstall.exe

$ sha256sum wamInstall.exe
3bc353292bde9b5483937af2811a397e51b24cc788fa3ae029bc975b76c00c40 
wamInstall.exe

3.
(In reply to rotogluon from comment #2)
> Well, that file is "scrambled" a bit when I string it :

That's because .lnk files are binary files.
Using a tool (lnk-parse-1.0 [1]), I got the details from the .lnk file on my
system.

--- terminal output of lnk-parse-1.0.pl ---
Link File:  Winamax Poker.lnk
Link Flags:  HAS SHELLIDLIST | POINTS TO FILE/DIR | HAS DESCRIPTION | NO
RELATIVE PATH STRING | HAS WORKING DIRECTORY | HAS CMD LINE ARGS | HAS CUSTOM
ICON |
File Attributes: 
Create Time: Mon Jan 01 1601 00:17:30
Last Accessed time: Mon Jan 01 1601 00:17:30
Last Modified Time: Mon Jan 01 1601 00:17:30
Target Length: 0
Icon Index: 0
ShowWnd: 1 SW_NORMAL
HotKey: 0
Target is on local volume
Volume Type: Fixed (Hard Disk)
Volume Serial: 00000000
Vol Label: 
Base Path: C:\users\olivier\Winamax\wlauncher.exe
(App Path:) Remaining Path: 
Description: Winamax Poker
Working Dir: C:\users\olivier\Winamax
Command Line: --mode unattended --unattendedmodeui none --cmdlaunch poker
Icon filename: C:/users/olivier/Winamax/poker.ico
--- end of output

As you can see, the .lnk sets some command-line parameters for wlauncher.exe.
Without them wlauncher.exe doesn't seem to do anything.

Running this command manually (from the c:/users/olivier/Winamax) directory
opens the login window:

wine wlauncher.exe --mode unattended --unattendedmodeui none --cmdlaunch poker

4.
> So, I'm mind boggled because I'm not sure it's wine related any more...

The error "called Tcl_Close on channel with refCount > 0" is related to Tcl/Tk.
If you get the error dialog again, please take a screenshot of it and attach it
to this bug.

5.
> I don't understand why I don't get the same behaviour using the Ubuntu start
> menu link and the "manual" launch and I especially don't understand why it
> was working for months and suddenly it's not any more.

I suspect this is an issue with the way .desktop files are run on your system.
What is the result of this command (this is only one line)?

kioclient exec
/home/hehe2/.local/share/applications/wine/Programs/Winamax/Winamax\
Poker.desktop >/home/hehe2/wine-bug48135.txt 2>&1

That command uses the 'kioclient exec' function to run the .desktop file. It's
equivalent to clicking the shortcut, but from the command line. A
'wine-bug48135.txt' file should appear in your home directory.

Does that command start the application?

If not, then please attach the /home/hehe2/wine-bug48135.txt file to this bug.
You can safely delete the /home/hehe2/wine-bug48135.txt file afterwards. It
will be recreated/overwritten when you re-run the command.

Regards.

[1] https://sourceforge.net/projects/jafat/files/lnk-parse/lnk-parse-1.0/