[Bug 16623] New: Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

Summary: Poser 7 crashes part way through install
           Product: Wine
           Version: 1.1.10
          Platform: PC-x86-64
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

The installer starts and copies about half of the files to the "Poser 7"
directory then randomly either stalls or crashes.

Install is from one of the very first production DVDs shipped. I am a beta
tester for new Poser releases.

It appears to consistently install the file "msvcr80.dll", but crashes very
soon after.

I am attempting to copy the Poser 7 directory from my VMware install (which
works fine) into the wine C drive for further testing.

FWIW, OS is OpenSUSE 64 bit 11.0, a completely fresh install to a newly
formatted HDD (thanks to Mr. Gates :-( )

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

Jeff Zaroyko  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|major                       |normal

--- Comment #1 from Jeff Zaroyko   2008-12-24 18:26:44 ---
not major, read the severity descriptions:
http://bugs.winehq.org/page.cgi?id=fields.html#bug_severity

Please try with Wine 1.1.11, if the problem still exists then please attach a
+seh,+tid,+relay log

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

Mike Waters  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
            Version|1.1.10                      |1.1.11

--- Comment #2 from Mike Waters   2008-12-24 23:25:38 ---
Upgraded to wine 1.1.11 and re ran using:
howe@platinum:~> cd /media/"Poser 7"
howe@platinum:/media/Poser 7> cd Installers
howe@platinum:/media/Poser 7/Installers> WINEDEBUG=+relay,+seh,+tid wine "Poser
7 Setup.exe" 2> ~/Desktop/log.txt

The log file ends up as 626,063,560 characters, compresses to 24.1 Mb!

This is too large for an attachment unless I "cheat" somehow.

Please advise how you would like me to handle this!

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

--- Comment #3 from Jeff Zaroyko   2008-12-24 23:30:36 ---
(In reply to comment #2)
> Upgraded to wine 1.1.11 and re ran using:
> howe@platinum:~> cd /media/"Poser 7"
> howe@platinum:/media/Poser 7> cd Installers
> howe@platinum:/media/Poser 7/Installers> WINEDEBUG=+relay,+seh,+tid wine "Poser
> 7 Setup.exe" 2> ~/Desktop/log.txt
>
> The log file ends up as 626,063,560 characters, compresses to 24.1 Mb!
>
> This is too large for an attachment unless I "cheat" somehow.
>
> Please advise how you would like me to handle this!

hold off on the trace for the moment then... can you get (and attach) a
backtrace from the crash by running the installer with winedbg rather than
wine?

winedbg Setup.exe RET
c RET

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

--- Comment #4 from Mike Waters   2008-12-24 23:39:50 ---
First attempt to send the large file:

http://www.4shared.com/dir/11322691/1ebe0593

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

--- Comment #5 from Mike Waters   2008-12-24 23:45:24 ---
(In reply to comment #3)
> (In reply to comment #2)
> > Upgraded to wine 1.1.11 and re ran using:
> > howe@platinum:~> cd /media/"Poser 7"
> > howe@platinum:/media/Poser 7> cd Installers
> > howe@platinum:/media/Poser 7/Installers> WINEDEBUG=+relay,+seh,+tid wine "Poser
> > 7 Setup.exe" 2> ~/Desktop/log.txt
> >
> > The log file ends up as 626,063,560 characters, compresses to 24.1 Mb!
> >
> > This is too large for an attachment unless I "cheat" somehow.
> >
> > Please advise how you would like me to handle this!
>
> hold off on the trace for the moment then... can you get (and attach) a
> backtrace from the crash by running the installer with winedbg rather than
> wine?
>
> winedbg Setup.exe RET
> c RET

It looks like we crossed over on our emails.

I will try winedbg as well and send that.

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Installer

--- Comment #6 from Austin English   2008-12-25 16:12:32 ---
Can you attach just the plain terminal output?

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

--- Comment #7 from Mike Waters   2008-12-25 17:11:11 ---
Created an attachment (id=18189)
 --> (http://bugs.winehq.org/attachment.cgi?id=18189)
Backtrace and Console output using winedbg

Here is both.

I tired to upload this last night but Bugzilla went down and I went to bed :-)

Anyway the autoexec.exe only starts after I quit the debugger, the setup.exe
starts with the "c", but must be killed using the KDE window monitor.

FWIW I do notice that i am never asked to enter the serial number, under XP
native and VMWare this is one of the first things that comes up.

By copying over the files from the VMware install i am able to get the software
working (with some other bugs which I will analyze later), but installs the SR3
updater with no problem.

I am looking for a pirated/cracked version of Poser 7 to see if this might just
be a copy protection/DRM problem. About 80% of my Windows related problems
trace back to DRM so I get very suspicious. I often have had to use a pirated
version of software that I have legally purchased just to ge tit running :-(

Anyway please let me know what else I can do to help analyze this!

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

--- Comment #8 from Mike Waters   2008-12-25 17:19:25 ---
Created an attachment (id=18191)
 --> (http://bugs.winehq.org/attachment.cgi?id=18191)
The correct file - sorry

It seems that i uploaded only the Backtrace last time - THIS file includes
both!

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

--- Comment #9 from Jeff Zaroyko   2008-12-25 19:53:47 ---
the backtrace is missing debug symbols, can you either install the wine debug
symbols package for your distro or build Wine from source then attach a new
backtrace?

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|[e-mail]             |
            Version|1.1.11                      |1.1.10

--- Comment #10 from Dmitry Timoshkov   2008-12-26 00:01:52 ---
Please don't change the version field.

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

--- Comment #11 from Mike Waters   2008-12-27 02:20:23 ---
(In reply to comment #9)
> the backtrace is missing debug symbols, can you either install the wine debug
> symbols package for your distro or build Wine from source then attach a new
> backtrace?

I will try, however the only debug symbols and sources available from the
openSusie repositary are for Wine version 9.xx for some reason.

I am working on getting the up to date sources installed to rebuild new ones.

I suspect this bug may be more common than just Poser, I just tried to load
QuickBooks Pro 2008 with similar results. I will analyze that and report it as
appropriate.

I am in the process of porting about 2 dozen applications from a total of 8
systems so I expect to find a few problems. FWIW about 70% of stuff so far has
installed and run with little of no problem.

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

--- Comment #12 from Austin English   2009-06-30 11:41:05 ---
Is this still an issue in current (1.1.24 or newer) wine?

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

Mike Waters  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|                            |INVALID

--- Comment #13 from Mike Waters   2009-06-30 12:29:41 ---
Please CANCEL htis bug report, it turned out to be a bad DVD drive! I have been
trying to ge this bug and the associated WineDb report removed for several
months now - it is NOT a wine problem!

[Bug 16623] Poser 7 crashes part way through install

http://bugs.winehq.org/show_bug.cgi?id=16623

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #14 from Austin English   2009-06-30 13:05:39 ---
Closing.