[Bug 57138] New: Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

Bug ID: 57138
           Summary: Unhandled exception after printing a page in Approach
           Product: Wine-staging
           Version: 9.16
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
                CC: [e-mail], [e-mail]
      Distribution: ---

Created attachment 77043
  --> https://bugs.winehq.org/attachment.cgi?id=77043
Unhandled exception

Fedora 40
wine-staging-9.15-2.1.x86_64
Lotus Approach N99.8.0208.0800 (Smart Suite)

I have a script set up in Approach to switch from my main page to an envelope
form, print the envelope, then return to the main page.

If I manually switch to the main page, and envelope prints fine.  I have no
problem manually switching back to the man page after the print.

If I use the script, the envelope prints, then Approach crashes with a Wine
"Unhandled exception error".  This was never an issue under Wine 6.  Please see
the attachment.

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

Todd Chester  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|9.16                        |9.15

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |printing

--- Comment #1 from Ken Sharp  ---
Does it occur with vanilla, not Staging Wine?

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |regression

--- Comment #2 from Austin English  ---
Please run a regression test:
https://wiki.winehq.org/Regression_Testing

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

--- Comment #3 from Todd Chester  ---
(In reply to Austin English from comment #2)
> Please run a regression test:
> https://wiki.winehq.org/Regression_Testing

Hi Austin,

Maybe in my next life I will will have the skills to run a regression test.

I am not sure if it would help anyway.  Regression from version 6?

I also have no idea when this issue first occurred as there have been so many
bugs blocking me even retesting this problem.  Bugs such as

55218 (Pending, reported 2023-07-10)
Lotus ScriptRunApproachMacro("Print") Crashes and the Lotus Script
CurrentWindow.Print is ignored
Note: this bug may or may not be corrected.

54428 (fixed)
Printing to local printer fails (network printer works)

55841 (fixed in staging 9.15)
Lotus Approach: print "Properties" button ignored

So this is the first time I have been able to get around to testing this issue
in a few years.  What would you regress to/from?

Also, with 9.15, this is the first really pretty crash dialog, so I reported
it.

-T

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

--- Comment #4 from Todd Chester  ---
Hi Ken,

Houston, we have a problem:

https://wiki.winehq.org/Fedora 
    Install one of the following packages:
         Stable branch 
         dnf install winehq-stable

# cat /etc/yum.repos.d/winehq.repo
[WineHQ]
name=WineHQ packages
type=rpm-md
baseurl=https://dl.winehq.org/wine-builds/fedora/40
gpgcheck=1
gpgkey=https://dl.winehq.org/wine-builds/winehq.key
enabled=1

# dnf install winehq-stable
Last metadata expiration check: 0:28:32 ago on Sun 01 Sep 2024 04:44:33 PM PDT.
No match for argument: winehq-stable
Error: Unable to find a match: winehq-stable

# dnf list | grep -i wine-stable
<nothing>

# dnf list | grep -i wine-staging
wine-staging.x86_64                                                            
         1:9.16-1.1    @WineHQ

Do I need to report this as an additional bug?  Or can you handle it here?

-T

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

--- Comment #5 from Todd Chester  ---
(In reply to Ken Sharp from comment #1)
> Does it occur with vanilla, not Staging Wine?

Hi Ken,

Wine-devel is there, but it is conflict city with staging:

# dnf install winehq-devel
Last metadata expiration check: 0:31:38 ago on Sun 01 Sep 2024 04:44:33 PM PDT.
Error: 
 Problem: problem with installed package winehq-staging-1:9.16-1.1.x86_64
  - package winehq-staging-1:9.16-1.1.x86_64 from @System conflicts with
wine-devel provided by wine-devel-1:9.9-2.1.x86_64 from WineHQ
  - package winehq-staging-1:9.10-1.1.x86_64 from WineHQ conflicts with
wine-devel provided by wine-devel-1:9.9-2.1.x86_64 from WineHQ

This is not suppose to be the case.  See

56918 (closed, won't fix)
RFE: please add wine staging to the $PATH

"The winehq- packages already add symlinks enabling our version to be used
as the
    system default wine version. Users who don't want that can install wine-
without
    the winehq- package, which enables them to have multiple branches installed
    at the same time. "

Why all the conflicts if WineHQ is designed to allow "multiple branches
installed at the same time"?  So, is this a bug and should I also report it?

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

--- Comment #6 from Todd Chester  ---
(In reply to Ken Sharp from comment #1)
> Does it occur with vanilla, not Staging Wine?

I am specifically reporting this on Staging as that is the version that Fedora
supports and I do not want to lose Fedora's army of bug testers.  (Fedora is
not "bleeding Edge".  That would be Arch.  Fedora is "next to bleeding edge".)

Anyway, I do not mind testing Vanilla Wine Stable if you guys fix all the
installation conflicts with Staging.

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

--- Comment #7 from Todd Chester  ---
propblem reproduces under wine-staging-9.16-1.1.x86_64

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

Todd Chester  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|9.15                        |9.16

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

--- Comment #8 from Todd Chester  ---
Correction, the envelope dos not print

Stepping through the program, it is this command that causes the exception:

RunApproachMacro("Print")

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

--- Comment #9 from Todd Chester  ---
If it helps,  I can work around the issue by substituting

CurrentWindow.Print

for
    RunApproachMacro("Print")

[Bug 57138] Unhandled exception after printing a page in Approach

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57138

--- Comment #10 from Todd Chester  ---
Guess what?  The work around I posted in

Please stop collecting ppd's
https://bugs.winehq.org/show_bug.cgi?id=57449

corrects this issue.

To reiterate the fix, you have to clean out all your printers ppd's from your
wine directory.  Wine collects ppd's.

Please mark this as a duplicate of 57449