[Bug 56565] New: Command and Conquer 3 Tiberium Wars installer crashes

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56565

Bug ID: 56565
           Summary: Command and Conquer 3 Tiberium Wars installer crashes
           Product: Wine
           Version: 9.6
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Split from bug #53561.

This bug is about a crash / hang in the installer for the retail release of
Command and Conquer 3 Tiberium Wars when used with the recommended installation
type. (The advanced installation type is unusable under Wine, see the original
bug #53561.)

After clicking on the next button on the installation type screen, installer
appears to try and copy files. This is supposed to have a progress indicator
that fills up, but it gets drawn in wine as completely full, with status
"Copying new files". The UI has stopped updating and placing another window
(Wine or from the host's WM) over it will cause graphical corruption.

After about a minute on my machine, the UI window disappears entirely. The
msiexec process however is still running in the background, and can be seen on
the task bar if wine is running with a virtual desktop. It is also still
visible in wine's taskmgr.exe. Where it shows two msiexec processes and one
unnamed 32bit process. (Wine's taskmgr shows "*32" for the process name.)

After this the process does not exit unless killed. Doing so kills both msiexec
processes and the unnamed 32bit process.

Looking through the registry after killing the installer, we find that it did
create the needed registry keys expected by the game, in addition to installing
the games files at the expected default location. The game does run in this
state. So it appears that the installation was successful, despite the bug.

Running the installer with WINEDEBUG="+msi" causes the installer to run
correctly. I.e. It doesn't crash / hang indefinitely. Although, the UI still
stops updating while the files are copied, it will recover in this case and
allow the installer to run to completion. With the user able to exit the
installer normally.

WINEDEBUG="+msi" log attached.

[Bug 56565] Command and Conquer 3 Tiberium Wars installer crashes

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56565

--- Comment #1 from Patrick Hibbs  ---
Created attachment 76320
  --> https://bugs.winehq.org/attachment.cgi?id=76320
WINEDEBUG="+msi" log from installer

[Bug 56565] Command and Conquer 3 Tiberium Wars installer crashes

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56565

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Installer
                 CC|                            |[e-mail]
                   |                            |m
           Severity|normal                      |minor

--- Comment #2 from Ken Sharp  ---
The single player demo, at least the one I found, does not exhibit this bug, so
to my knowledge no download is available.

[Bug 56565] Command and Conquer 3 Tiberium Wars installer crashes

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56565

--- Comment #3 from Patrick Hibbs  ---
For those wondering, the version of the install media I have is the 1.0 US
release according to redump.org's checksums: http://redump.org/disc/13053/