[Bug 17329] New: Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

Summary: Wine needs more userfriendly message when certain dlls
                    are not registered/missing
           Product: Wine
           Version: 1.1.12
          Platform: PC
               URL: http://www.whizlabs.com/download.php?prod=SCJP6.0.exe
        OS/Version: Linux
            Status: NEW
          Keywords: download
          Severity: enhancement
          Priority: P2
         Component: ole32
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=19352)
 --> (http://bugs.winehq.org/attachment.cgi?id=19352)
an idea of how to generate more userfriendly message

This bug's intention is to enhance user friendlyness, and hopefully less
invalid bug reports, and more first time success experience for users.

Take for example app from http://www.whizlabs.com/download.php?prod=SCJP6.0.exe
(from some bug in bugzilla). The application fails with a run-time error, and
some , for newbies, cryptic ole errors.

I think it would enhance wine's userfriendlyness a big deal, if we would just
put up a nice messagebox, with a message what the error means, and what should
be done.

I'll attach a (crappy) patch , just to give an idea how easy it would be to
give users more clues how to get around the "bug".

Just apply patch , and run the app above, and user will know he has to install
wsh56.

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

Juan Lang  changed:

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[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

Dan Kegel  changed:

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--- Comment #1 from Dan Kegel   2009-02-09 19:17:40 ---
Yeah, I've thought for a long time we need something like this.

If we do mention winetricks, we should point to the wiki entry for it.

We might even consider running it for them, but that might require
committing winetricks into git, and Alexandre didn't like the idea
last time I brought it up.

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

--- Comment #2 from Dmitry Timoshkov   2009-02-09 22:21:46 ---
What about just grepping Wine output from your own wine launcher script?
You can catch much more than OLE failures in that case.

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

--- Comment #3 from Dmitry Timoshkov   2009-02-09 22:28:05 ---
Also I'd suggest to create a wiki page describing which class id is used
by what redistributeable package. Same for missing DLL errors.

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

Austin English  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]
           Keywords|                            |integration, patch

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

--- Comment #4 from Dan Kegel   2009-02-10 03:23:07 ---
There is http://wiki.winehq.org/LookupUuidTable already, that's a start.

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

--- Comment #5 from Louis Lenders   2009-02-10 11:52:46 ---
(In reply to comment #3)
> Also I'd suggest to create a wiki page describing which class id is used
> by what redistributeable package. Same for missing DLL errors.

Either way, somehow i think  wine should also give a clear message what to do.
Looking up a table in wine-wike is not that user-friendly i.m.o.

But anything will be better than current cryptic console-output, and having to
google to what uuid it belongs. So if developers have made a decision how to
fix this, and some patch is in git, we'll be better off anyway

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

--- Comment #6 from Austin English  2010-09-09 02:00:01 CDT ---
Still in 1.3.2.

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

--- Comment #7 from [e-mail] 2013-04-23 15:32:20 CDT ---
No update for 900 days. Is this still an issue in 1.5.28 or higher or should
this be closed as abandoned ?

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

--- Comment #8 from Austin English  2013-04-24 00:17:05 CDT ---
(In reply to comment #7)
> No update for 900 days. Is this still an issue in 1.5.28 or higher or should
> this be closed as abandoned ?

Still present.

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

--- Comment #9 from Nikolay Sivov  2013-11-01 12:16:24 CDT ---
It's a questionable thing to do. Giving a hint on what to override could lead
to issues not being reported, and we want the get more reports for components
that are requested the most.

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

--- Comment #10 from Rosanne DiMesio  2013-11-01 17:14:00 CDT ---
FWIW, my experience in helping forum users with those kinds of errors is that
installing whatever dll the uuid refers to doesn't necessarily solve the
problem anyway. Often it just gets rid of the error message, but the app still
doesn't work.

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

--- Comment #11 from Dan Kegel  2013-11-01 17:17:25 CDT ---
There are probably automatically recognizable situations
where we could recommend something that is likely to work.
But it would be fragile and would require a bit of upkeep.
Presumably that's beyond wine's mandate, and belongs more in something
like crossover.

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered/missing

http://bugs.winehq.org/show_bug.cgi?id=17329

--- Comment #12 from Austin English  2013-11-06 13:29:24 CST ---
(In reply to comment #9)
> It's a questionable thing to do. Giving a hint on what to override could lead
> to issues not being reported, and we want the get more reports for components
> that are requested the most.

We already do that for, e.g., d3dx9, and yet there are plenty of bug reports
from user about that component.

Plenty of developers and users file bug for purist reasons, or when they have a
problem, even if easily worked around. While this may be a concern in theory, I
don't think that it would actually be a problem for us from what I've seen.

[Bug 17329] Wine needs more userfriendly message when certain dlls are not registered /missing

https://bugs.winehq.org/show_bug.cgi?id=17329

[e-mail] changed:

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--- Comment #13 from [e-mail] ---
patching file dlls/ole32/compobj.c
Hunk #1 succeeded at 3041 with fuzz 1 (offset 726 lines).
Hunk #2 succeeded at 3065 (offset 723 lines).

against wine 1.9.23.

I like the idea. I don't always know what I should install with winetricks.