[Bug 21071] New: Word 2003 cannot open or save normal.dot in 1.1.35

http://bugs.winehq.org/show_bug.cgi?id=21071

Summary: Word 2003 cannot open or save normal.dot in 1.1.35
           Product: Wine
           Version: 1.1.35
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: ole32
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=25269)
 --> (http://bugs.winehq.org/attachment.cgi?id=25269)
Console log from opening and then trying to close Word 2003

The file normal.dot is where Word stores the default document settings; it is
normally loaded on startup, and updated on closing.

In 1.1.35, on opening, Word throws up the error message "Word cannot open the
existing (Normal)." Clicking okay, the dialog closes and the program seems to
operate normally. However, on closing, Word throws up the error message: "There
is a serious disk error on file ~WRD0000" and after clicking okay, "The network
path where you are trying to save the document is unavailable." (The path is in
~/.wine, on my local disk--there is no network.) After closing that dialog by
clicking cancel, and trying to close the program again, Word this time throws
up the message "Changes have been made that affect the global template. Do you
want to save those changes?" If you answer no, the app will finally close. (If
you answer yes, it repeats the message about a serious disk error.)

A regression test identified the following:

8518323e070377c07a3d421573dc3348e28008a4 is first bad commit
commit 8518323e070377c07a3d421573dc3348e28008a4
Author: Vincent Povirk 
Date:   Mon Nov 30 15:40:53 2009 -0600

ole32: Don't track the stream size in storage stream objects.

We can't do this safely when there are multiple objects for a single
stream.

:040000 040000 03f7f71bd69c56252c1191b7140570179b2a3bab
5e48fe78948361dcbcb5be2941a10eb8030ce4a6 M      dlls

[Bug 21071] Word 2003 cannot open or save normal.dot in 1.1.35

http://bugs.winehq.org/show_bug.cgi?id=21071

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |regression

[Bug 21071] Word 2003 cannot open or save normal.dot in 1.1.35

http://bugs.winehq.org/show_bug.cgi?id=21071

Vincent Povirk  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 21071] Word 2003 cannot open or save normal.dot in 1.1.35

http://bugs.winehq.org/show_bug.cgi?id=21071

Wylda  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #1 from Wylda   2009-12-19 05:12:19 ---

Confirming for word 2000 Professional. When i click save, wine crashes. So it
ruins Word usability. Regression test also showed me:

8518323e070377c07a3d421573dc3348e28008a4 is first bad commit
commit 8518323e070377c07a3d421573dc3348e28008a4
Author: Vincent Povirk 
Date:   Mon Nov 30 15:40:53 2009 -0600

ole32: Don't track the stream size in storage stream objects.

We can't do this safely when there are multiple objects for a single
stream.

:040000 040000 03f7f71bd69c56252c1191b7140570179b2a3bab
5e48fe78948361dcbcb5be2941a10eb8030ce4a6 M      dlls

--private keyword: bisected

[Bug 21071] Word 2003 cannot open or save normal.dot in 1.1.35

http://bugs.winehq.org/show_bug.cgi?id=21071

--- Comment #2 from Wylda   2009-12-19 05:20:22 ---
Created an attachment (id=25275)
 --> (http://bugs.winehq.org/attachment.cgi?id=25275)
Word2000 Professional - console log from wine-1.1.35

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files in 1.1.35

http://bugs.winehq.org/show_bug.cgi?id=21071

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Word 2003 cannot open or    |Word 2000 & 2003 cannot
                   |save normal.dot in 1.1.35   |open normal.dot or save any
                   |                            |files in 1.1.35

--- Comment #3 from Rosanne DiMesio   2009-12-19 10:40:03 ---
I did a little more testing, and found that Word 2003 also cannot save any
files. It doesn't crash, but it gives me the same error message as when trying
to save the normal.dot file.

Changing the summary to include Word 2000 and inability to save files in
general.

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

Vitaliy Margolen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
            Summary|Word 2000 & 2003 cannot     |Word 2000 & 2003 cannot
                   |open normal.dot or save any |open normal.dot or save any
                   |files in 1.1.35             |files
     Ever Confirmed|0                           |1

--- Comment #4 from Vitaliy Margolen   2009-12-19 12:34:26 ---
Confirming per comment 1.

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

--- Comment #5 from Vincent Povirk   2009-12-19 14:14:03 ---
Looks like I screwed up STGM_SIMPLE mode. The first time
StorageImpl_StreamWriteAt is used, it will assume the stream has been set to
the size it asked for and try to write to a small block chain instead of a big
block chain.

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

--- Comment #6 from Vincent Povirk   2009-12-19 14:28:30 ---
Patch sent:
http://www.winehq.org/pipermail/wine-patches/2009-December/083006.html

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

--- Comment #7 from Wylda   2009-12-19 14:52:35 ---
(In reply to comment #6)
> Patch sent:
> http://www.winehq.org/pipermail/wine-patches/2009-December/083006.html

Yes, that patch fixes saving in Word2000. Thank you for your work Vincent!

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

--- Comment #8 from Rosanne DiMesio   2009-12-19 18:40:22 ---
The patch fixes Word 2003, too.

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

--- Comment #9 from Wylda   2009-12-22 05:40:32 ---

Word 2000 Professional is FIXED in current git (wine-1.1.35-56-g13a9c03).

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #10 from Alexandre Julliard   2009-12-22 06:14:03 ---
Fixed.

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

Ruslan  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #11 from Ruslan   2009-12-25 10:11:36 ---
*** Bug 21157 has been marked as a duplicate of this bug. ***

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

--- Comment #12 from Saulius K.   2010-01-02 02:45:05 ---
(in reply to Comment #5)
> Looks like I screwed up STGM_SIMPLE mode. The first time
> StorageImpl_StreamWriteAt is used, it will assume the stream has been set to
> the size it asked for and try to write to a small block chain instead of a big
> block chain.

Vincent, is it feasible to write some test case to prevent such regression in
future?

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

Saulius K.  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

--- Comment #13 from Vincent Povirk   2010-01-02 11:20:17 ---
Yes. You had to do the following things to trigger the bug:
* Create a new storage in STGM_SIMPLE mode.
* Create a new stream in the storage.
* Write a number of bytes less than 4096.
* Write enough bytes to bring the size up to at least 4096.
* Save the storage.
* Open the storage again and read the entire stream back.

But I don't think this particular bug is likely to return. At the moment, I'm
more worried about the fact that we don't test the binary format at all. We
just check that ole32 can save storages and reopen the ones it has saved.

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

Peterson  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #14 from Peterson   2010-01-04 14:19:11 ---
When is this going to be released?

When I update to the version of Wine in which this problem is adressed will I
have to reinstall office?

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

--- Comment #15 from Wylda   2010-01-05 03:14:00 ---
(In reply to comment #14)
> When is this going to be released?

It already been released (since wine-1.1.35-56-g13a9c03). If you are waitning
for official release (1.1.36), then from my personal observation officials come
on Friday (every 2 ~ 3 weeks). So i would bet, that it is going to release this
Friday.
> When I update to the version of Wine in which this problem is adressed will I
> have to reinstall office?

I don't think so. But you know, backup is backup ;)

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

Jeff Zaroyko  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #16 from Jeff Zaroyko   2010-01-09 04:40:47 ---
Closing bugs fixed in 1.1.36.

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

Wylda  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
    Regression SHA1|                            |8518323e070377c07a3d421573d
                   |                            |c3348e28008a4

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

--- Comment #17 from Saulius K.  2011-12-04 18:26:20 CST ---
Not filling "Fixed by" with
http://source.winehq.org/git/wine.git/commit/b3511ebb70072d8615d09db638e47e9...
?

[Bug 21071] Word 2000 & 2003 cannot open normal.dot or save any files

http://bugs.winehq.org/show_bug.cgi?id=21071

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
      Fixed by SHA1|                            |b3511ebb70072d8615d09db638e
                   |                            |47e9f3d86fcfc