[Bug 17662] New: Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Summary: Failed to connect to the mount manager error in winecfg
           Product: Wine
           Version: 1.1.16
          Platform: PC-x86-64
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=19849)
 --> (http://bugs.winehq.org/attachment.cgi?id=19849)
screen shot of the error

After a fresh install of ubuntu x64 and installing wine
1.1.16~winehq0~ubuntu~8.10-0ubuntu1, winecfg gives an error when going to the
"Drives" tab. "Failed to connect to the mount manager", see picture attached.

I tried to launch it from the command line and here is what I saw:
[jsfrerot@jsfrerot-desktop ~]$ winecfg
err:process:__wine_kernel_init boot event wait timed out
err:winecfg:open_mountmgr failed to open mount manager err 2

I copied the .wine folder from a 32bit ubuntu and the drives were shown in the
tab (no errors with the mount manager)

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Tomasz Sałaciński  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #1 from Tomasz Sałaciński   2009-03-09 17:34:38 ---
I've seen this bug, but with today's git it's working fine right now.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #2 from Jean-Sébastien Frerot   2009-03-11 05:21:56 ---
(In reply to comment #1)
> I've seen this bug, but with today's git it's working fine right now.

I downloaded the git and compiled on my AMD64 ubuntu installation and I still
have the same problem.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #3 from Jean-Sébastien Frerot   2009-03-13 08:24:23 ---
Ok, I tried to investigate more on this as my wine installation is still not
working. I found that the only difference between my .wine folder create by a
32 bits ubuntu os and a 64 ubuntu os are these 3 files: system.reg, userdef.reg
and user.reg. Replacing the files from the 32 bits installation into my 64 bits
installation, I found that the drives are now shown in "Drives" tab. The file
that fixed the problem is system.reg and the lines that were missing in this
file are:

[System\CurrentControlSet\Services\MountMgr] 1216050542
"Description"="Device mounting service"
"DisplayName"="Mount Manager"
"ErrorControl"=dword:00000001
"ImagePath"="C:\windows\system32\drivers\mountmgr.sys"
"ObjectName"="LocalSystem"
"Start"=dword:00000002
"Type"=dword:00000001

I noticed that there is a lot more missing section in the system.reg generated
by the 64 bits Ubuntu installation. So my guess is that there is a problem when
generating these files on a 64 bits installation.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Dmitry Timoshkov  changed:

What    |Removed                     |Added
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           Severity|critical                    |normal

--- Comment #4 from Dmitry Timoshkov   2009-03-16 01:54:49 ---
Looks like that something is broken in your Wine setup, the initial Wine
registry is missing important information.

'rm -rf ~/.wine', run 'wine notepad' and check the regsitry again.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Christopher Harrington  changed:

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                 CC|                            |[e-mail]

--- Comment #5 from Christopher Harrington   2009-05-05 19:24:07 ---
I'm using Version 1.1.20 of Darwine, so this may not apply; feel free to let me
know if I'm barking up the wrong tree.

Following the typical steps outlined in comment #4, I get this in my console
output:
wine: created the configuration directory '/Users/charrington/.wine'
err:module:DelayLoadFailureHook failed to delay load
setupapi.dll.InstallHinfSectionW
wine: Call from 0x7b8320b7 to unimplemented function
setupapi.dll.InstallHinfSectionW, aborting
wine: Unimplemented function setupapi.dll.InstallHinfSectionW called at address
0x7b8320b7 (thread 000b), starting debugger...
err:process:__wine_kernel_init boot event wait timed out

Related?

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #6 from Christopher Harrington   2009-05-05 20:21:51 ---
(In reply to comment #5)
> Related?

Wow, nevermind. My issue was not related; MacPorts and Fink both pollute one's
Mac with libraries everywhere. Sorry for the bugspam.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Abandoned?

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Scott Jordahl  changed:

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                 CC|                            |[e-mail]

--- Comment #7 from Scott Jordahl   2009-05-10 15:04:53 ---
(In reply to comment #4)
> Looks like that something is broken in your Wine setup, the initial Wine
> registry is missing important information.
>
> 'rm -rf ~/.wine', run 'wine notepad' and check the regsitry again.

I have been having the same issue running Jaunty x64. Running the notepad from
Applications -> Wine -> Programs fixed the problem without having to remove and
re-construct the ~/.wine file structure. mountmgr now works in winecfg.

Here is what shows up on the console (output is short, so I'm putting it
inline):

#winecfg
err:process:__wine_kernel_init boot event wait timed out
err:winecfg:open_mountmgr failed to open mount manager err 2
err:winecfg:open_mountmgr failed to open mount manager err 2
#
---> This is where I start notepad and close it
fixme:system:SetProcessDPIAware stub!
fixme:dwmapi:DwmIsCompositionEnabled 0x33cf94
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:advapi:SetNamedSecurityInfoW
L"C:\windows\gecko\0.9.1\wine_gecko\components\xpti.dat" 1 536870916
(nil) (nil) 0x33c960 (nil)
fixme:iphlpapi:NotifyAddrChange (Handle 0x60ae888, overlapped 0x60ae890): stub
fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
fixme:advapi:SetNamedSecurityInfoW
L"C:\windows\gecko\0.9.1\wine_gecko\components\compreg.dat" 1 536870916
(nil) (nil) 0x33ca50 (nil)
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\smime3.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\nspr4.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\js3250.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\nssckbi.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\nss3.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\plugins\npnul32.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\freebl3.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\softokn3.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\plc4.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\ssl3.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\plds4.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\xpcom.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\nssdbm3.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\nssutil3.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\sqlite3.dll")
- Symbol NSGetModule not found
0[19aeb0]:
nsNativeModuleLoader::LoadModule("C:\windows\gecko\0.9.1\wine_gecko\xul.dll") -
Symbol NSGetModule not found
fixme:shell:DllCanUnloadNow stub
wine: configuration in '/home/scott/.wine' has been updated.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #8 from Dmitry Timoshkov   2009-05-11 02:49:26 ---
That means that you had an old ~/.wine prefix, without mountmgr.sys service
in the regsitry. The question is why running winecfg doesn't force the prefix
update while running notepad does.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #9 from Austin English   2009-05-11 05:46:18 ---
(In reply to comment #8)
> That means that you had an old ~/.wine prefix, without mountmgr.sys service
> in the regsitry. The question is why running winecfg doesn't force the prefix
> update while running notepad does.

He had wineboot timeout when running winecfg:

#winecfg
err:process:__wine_kernel_init boot event wait timed out

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Mihail Balabin  changed:

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                 CC|                            |[e-mail]

--- Comment #10 from Mihail Balabin   2009-05-11 13:14:35 ---
I've encountered the same error with wine-1.1.21 on Debian Squeeze/AMD64. To
reproduce the error remove the ~/.wine folder and run "wine notepad.exe" to
recreate ~/.wine directory. The directory is created, but it's almost empty:
there are no any .dll or .sys files. Corresponding entries in system.reg are
missing too. If I run winecfg and switch to the "Drives" tab I see the error
message "Failed to connect to the mount manager, the drive configuration cannot
be edited." (as in http://bugs.winehq.org/attachment.cgi?id=19849). Also, there
is a message "err:winecfg:open_mountmgr failed to open mount manager err 2" in
console. Running wineprefixcreate doesn't fix the problem.
What additional information should I provide?

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Dmitry Timoshkov  changed:

What    |Removed                     |Added
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           Keywords|Abandoned?                  |

--- Comment #11 from Dmitry Timoshkov   2009-05-11 22:59:05 ---
Is there any errors on console when you create a new ~/.wine? Also what
happens if you run from console (please locate wine.inf first):
wine rundll32 setupapi.dll,InstallHinfSection DefaultInstall 128 wine.inf

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #12 from Mihail Balabin   2009-05-12 00:32:58 ---
I see no error messages when creating new ~/.wine, just the usual message
"wine: created the configuration directory '/home/mbalabin/.wine'".

"wine rundll32 setupapi.dll,InstallHinfSection DefaultInstall 128 wine.inf"
behaves quite strange. wine.inf is located in /usr/share/wine on my system. If
I run "cd /usr/share/wine && wine rundll32 setupapi.dll,InstallHinfSection
DefaultInstall 128 wine.inf" the same almost empty ~/.wine is created; the only
message I see on console is "wine: created the configuration directory
'/home/mbalabin/.wine'". But if I run "wine rundll32
setupapi.dll,InstallHinfSection DefaultInstall 128 /usr/share/wine/wine.inf" or
even "cd /usr/share/wine && wine rundll32 setupapi.dll,InstallHinfSection
DefaultInstall 128 ./wine.inf" then correct ~/.wine directory is created: it
has a lot of .dll and .sys files (including mountmgr.sys of course). The
messages I see on console are
"wine: created the configuration directory '/home/mbalabin/.wine'
Could not load Mozilla. HTML rendering will be disabled."

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #13 from Dmitry Timoshkov   2009-05-12 02:26:32 ---
Mihail, do you have a z: link in your ~/.wine/dosdevices ? What else do you
have there?

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #14 from Mihail Balabin   2009-05-12 02:37:39 ---
Created an attachment (id=21045)
 --> (http://bugs.winehq.org/attachment.cgi?id=21045)
~/.wine directory created by "wine notepad.exe"

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #15 from Mihail Balabin   2009-05-12 02:39:47 ---
Created an attachment (id=21046)
 --> (http://bugs.winehq.org/attachment.cgi?id=21046)
 ~/.wine directory created by "wine rundll32..."

~/.wine directory created by "wine rundll32 setupapi.dll,InstallHinfSection
DefaultInstall 128 /usr/share/wine/wine.inf"

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
     Ever Confirmed|0                           |1

--- Comment #16 from Dmitry Timoshkov   2009-05-12 02:44:24 ---
Mihail, another request: do you have a Wine tree compiled? Does the problem
persist if you run 'wine notepad.exe' from inside the Wine build tree?
(There is no need to uninstall existing Wine binaries, but just in case
you might try to do that as well as an additional troubleshooting step).

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #17 from Mihail Balabin   2009-05-12 04:27:16 ---
(In reply to comment #16)
> Mihail, another request: do you have a Wine tree compiled? Does the problem
> persist if you run 'wine notepad.exe' from inside the Wine build tree?
> (There is no need to uninstall existing Wine binaries, but just in case
> you might try to do that as well as an additional troubleshooting step).

I didn't compile wine from source. I use binary packages from winehq.org.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #18 from Dmitry Timoshkov   2009-05-12 07:34:40 ---
(In reply to comment #17)
> I didn't compile wine from source. I use binary packages from winehq.org.

And my suspicion is that the package might be broken.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #19 from Mihail Balabin   2009-05-12 08:38:17 ---
(In reply to comment #18)
> (In reply to comment #17)
> > I didn't compile wine from source. I use binary packages from winehq.org.
>
> And my suspicion is that the package might be broken.

OK, I'll try to build wine from source.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #20 from Mihail Balabin   2009-05-12 10:45:46 ---
I've downloaded wine-1.1.21 sources and compiled them:
CC=gcc-4.1 ./configure --without-freetype
make depend
make -j2

Then I've tried to start wine in two ways: "./wine notepad.exe" and "make
install && /usr/local/bin/wine notepad.exe". In both cases ~/.wine was created
correctly.

I guess, it's possible that binary package is broken. I use binary packages for
64-bit Ubuntu Intrepid from http://wine.budgetdedicated.com/ (see the binary
downloads section on winehq.org). It looks like the original bug's reporter
used the same packages.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #21 from Dmitry Timoshkov   2009-05-12 11:31:11 ---
Mihail, many thanks for your efforts. Now it's time to figure out what
exactly is broken in the package, then we can happily mark this bug as
invalid, and the investigation should prevent such a breakage in future..

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #22 from Mihail Balabin   2009-05-24 08:28:46 ---
Today I uninstalled wine-1.1.21 for Ubuntu Intrepid and installed wine-1.1.21
for Debian Squeeze. ~/.wine creation problem disappeared. So it really seems
like a package problem.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |INVALID

--- Comment #23 from Dmitry Timoshkov   2009-05-24 09:51:29 ---
(In reply to comment #22)
> Today I uninstalled wine-1.1.21 for Ubuntu Intrepid and installed wine-1.1.21
> for Debian Squeeze. ~/.wine creation problem disappeared. So it really seems
> like a package problem.

Mihail, thanks for testing. Please report the problem to Ubuntu Wine package
maintainers.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Dmitry Timoshkov  changed:

What    |Removed                     |Added
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             Status|RESOLVED                    |CLOSED

--- Comment #24 from Dmitry Timoshkov   2009-05-24 09:53:14 ---
Closing.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #25 from Ken Sharp   2009-05-24 10:06:23 ---
Ubuntu do not hold a version of Wine higher than 1.0.1.
The package came from WineHQ.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Austin English  changed:

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                 CC|                            |[e-mail]

--- Comment #26 from Austin English   2009-05-24 14:10:05 ---
Scott, would you investigate?

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Edward Strong  changed:

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                 CC|                            |[e-mail]

--- Comment #27 from Edward Strong   2009-05-31 06:26:57 ---
Getting the same error with Fedora rpms.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Maki  changed:

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                 CC|                            |[e-mail]

--- Comment #28 from Maki   2009-12-18 09:35:26 ---
So what would be a quick and easy fix for those of us still struggling with it?

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

--- Comment #29 from Dmitry Timoshkov   2009-12-20 00:34:09 ---
(In reply to comment #28)
> So what would be a quick and easy fix for those of us still struggling with it?

Report a bug to your Wine packager.

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Mugsy  changed:

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                 CC|                            |[e-mail]

--- Comment #30 from Mugsy   2010-08-04 13:33:40 ---
Is this thread closed? I am having this problem but do not see a fix listed.

I am running 32bit Wine under 32bit Ubuntu 10.0.4. The program was running just
fine the last time I used it a few days ago.

Not sure what changed in between, but now, when I launch the Wine
Configuration, after about a minutes delay, I get an error message with Close
button. When I close and rerun the Wine Config, after about two minutes, the
tabbed config page opens, but when I click on the "Drives" tab, it says:
"Failed to connect to the mount manager, the drive configuration cannot be
edited."

I can open "Notepad.exe", which also takes about a minute to load/run.

I tried uninstalling, rebooting, then reinstalling Wine from the Synaptic
Package Manager, only to get the same result.

Is there a fix to this problem?

[Bug 17662] Failed to connect to the mount manager error in winecfg

http://bugs.winehq.org/show_bug.cgi?id=17662

Kamiccolo  changed:

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                 CC|                            |[e-mail]

--- Comment #31 from Kamiccolo  2011-07-10 23:22:43 CDT ---
Faced same problem with Ubuntu 10.04 and Wine 1.2.2.
[code]
wineboot -s -f
wineboot -i
[/code]
worked for me as a sollution.

[Bug 17662] Failed to connect to the mount manager error in winecfg

https://bugs.winehq.org/show_bug.cgi?id=17662

khuram  changed:

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