[Bug 46578] New: IVMU Social Network Client crashes when selecting menu / settings

https://bugs.winehq.org/show_bug.cgi?id=46578

Bug ID: 46578
           Summary: IVMU Social Network Client crashes when selecting menu
                    / settings
           Product: Wine
           Version: 4.0
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Tested with:
export WINEDEBUG=+wgl,+d3d,+x11drv,+timestamp,+tid
wine IMVUClient.exe &>~/Logs/wine-vanilla-4.0_IVMU_d3d_wgl_x11drv_log.txt

The IMVU Client starts up OK, but crashes immediately the "settings" menu entry
is clicked on. Briefly a settings pane header tab, is seen in the main window.

[Bug 46578] IVMU Social Network Client crashes when selecting menu / settings

https://bugs.winehq.org/show_bug.cgi?id=46578

--- Comment #1 from Robert Walker  ---
Created attachment 63457
  --> https://bugs.winehq.org/attachment.cgi?id=63457
wine-vanilla-4.0_IVMU_d3d_wgl_x11drv_log.txt.xz

Compressed Wine terminal log.

Tested with:

export WINEDEBUG=+wgl,+d3d,+x11drv,+timestamp,+tid

Wine build:

[ebuild   R    ] app-emulation/wine-vanilla-4.0:4.0::bobwya  USE="X alsa cups
custom-cflags dos fontconfig gecko gphoto2 gsm gstreamer jpeg kerberos lcms
ldap mono mp3 ncurses netapi nls odbc openal opencl opengl osmesa pcap perl png
pulseaudio realtime run-exes samba scanner sdl2 ssl threads truetype udev
udisks vkd3d vulkan xcomposite xinerama xml -capi -esync -oss (-prefix)
-prelink (-selinux) -test -v4l" ABI_X86="32 64 (-x32)" 0 KiB

emerge  wine-vanilla:4.0 runtime:  10 seconds.

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

https://bugs.winehq.org/show_bug.cgi?id=46578

Robert Walker  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|IVMU Social Network Client  |IVMU Social Network Client
                   |crashes when selecting menu |(500 series) crashes when
                   |/ settings                  |selecting menu / settings
                URL|                            |https://secure.imvu.com

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

https://bugs.winehq.org/show_bug.cgi?id=46578

Drude  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

https://bugs.winehq.org/show_bug.cgi?id=46578

--- Comment #2 from Drude  ---
This might very well be a bug within IMVU itself rather than Wine, the IMVU
client and service are both generally pretty buggy on Windows natively and it's
an accepted fact by most members who has been using IMVU for any length of
time.

IMVU has been suffering higher instability than usual over the last few days,
"they must be updating the servers" is the comment most tend to make. I have
noticed on Windows that when the service (servers) drops the client, the client
often seems to lose stability on the local machine.

The web based client found at [https://secure.imvu.com/next/] has also been
having errors along with the desktop and mobile apps, not just for myself but
other uses in many locations, not the within the US.

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

https://bugs.winehq.org/show_bug.cgi?id=46578

--- Comment #3 from Drude  ---
I can confirm this bug, and it has been ongoing. Also, the IMVU client has
crashed when I close an open chatroom tab.

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

Gabriel Araujo Dias  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |gabriel.araujo.dias@outlook
                   |                            |.com

--- Comment #4 from Gabriel Araujo Dias  ---
still today with this bug

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

Luna  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #5 from Luna  ---
Hello I've been having this same issue for over a year now. with testing,
everything worked fine on staging 2.21 but after 3.0 and later it started
crashing. I would use staging 2.21 but its pretty much depricated now.

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

--- Comment #6 from Gabriel Araujo Dias  ---
I tested what Luna said and it really worked the most if you go to the settings
part this will crash IMVU but most of the bugs in wine version 2.21

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
                   |                            |m

--- Comment #7 from [e-mail] ---
I have also encountered this bug, on both Ubuntu 19.10 and 19.04. The program
seems to install and run fine except when trying to access the "Settings" page
or when any tab closes. My wine version is reported as "wine-4.0.2 (Ubuntu
4.0.2-1)", and the error shown in the terminal when the software crashes is 
"X Error of failed request:  BadMatch (invalid parameter attributes)
 Major opcode of failed request:  1 (X_CreateWindow)
 Serial number of failed request:  828"

This crash is repeatable (though the serial number is different, naturally) and
immediate, and the software doesn't crash in this way on a Windows 10 system.

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

Zebediah Figura  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #8 from Zebediah Figura  ---
(In reply to darkseductress2003 from comment #7)
> I have also encountered this bug, on both Ubuntu 19.10 and 19.04. The
> program seems to install and run fine except when trying to access the
> "Settings" page or when any tab closes. My wine version is reported as
> "wine-4.0.2 (Ubuntu 4.0.2-1)", and the error shown in the terminal when the
> software crashes is 
> "X Error of failed request:  BadMatch (invalid parameter attributes)
>  Major opcode of failed request:  1 (X_CreateWindow)
>  Serial number of failed request:  828"
>
> This crash is repeatable (though the serial number is different, naturally)
> and immediate, and the software doesn't crash in this way on a Windows 10
> system.

Can you please test with a recent development release (specifically, 4.17 or
later)? There's a chance that 22993aff9 may have fixed this.

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

--- Comment #9 from [e-mail] ---
(In reply to Zebediah Figura from comment #8)
> (In reply to darkseductress2003 from comment #7)
> > I have also encountered this bug, on both Ubuntu 19.10 and 19.04. The
> > program seems to install and run fine except when trying to access the
> > "Settings" page or when any tab closes. My wine version is reported as
> > "wine-4.0.2 (Ubuntu 4.0.2-1)", and the error shown in the terminal when the
> > software crashes is 
> > "X Error of failed request:  BadMatch (invalid parameter attributes)
> >  Major opcode of failed request:  1 (X_CreateWindow)
> >  Serial number of failed request:  828"
> >
> > This crash is repeatable (though the serial number is different, naturally)
> > and immediate, and the software doesn't crash in this way on a Windows 10
> > system.
>
> Can you please test with a recent development release (specifically, 4.17 or
> later)? There's a chance that 22993aff9 may have fixed this.

I have installed the version of wine from the winehq-devel package for Ubuntu
19.10 following the instructions on the wiki. Wine reports its version as
wine-4.19. The IMVU application seems to have some kind of hang that happens
shortly after it is opened on that version, so it's not usable (the application
becomes completely unresponsive with high CPU usage and stops redrawing its
window). 
But, on one attempt, I was able to open the settings menu and it displayed
correctly, though I wasn't able to test closing a tab or changing any settings
before the program hung again. I think maybe one problem has been traded for
another? :)

I'll attach the error output in the console, just in case it's useful, but  I'm
not sure it's related to this particular problem.

Also, I can confirm that the software works (mostly) correctly on Wine 2.21,
for those who really need it to.

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

--- Comment #10 from [e-mail] ---
Created attachment 65599
  --> https://bugs.winehq.org/attachment.cgi?id=65599
std error output for IMVU 537 on Wine 4.19 on Ubuntu 19.10

This version of Wine seemed to cause the software to become totally
unresponsive shortly after starting some of the time. I was able to open the
settings menu without the application crashing, and the settings menu appeared
to display correctly before the application stopped responding. This is the 
error output for that execution of the program, on Ubuntu 19.10 on x64 using
Wine 4.19 from the winehq-devel package on a 32-bit wine prefix.

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

--- Comment #11 from Gabriel Araujo Dias  ---
I solved this bug by following the tips from luna do the following download
version 2.22 stangging and download what he asks in case gecko and simple mono
IMVU open without any problems tested on linux mint 19.2 and ubuntu 19.04

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

Zebediah Figura  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|-unknown                    |winex11.drv
      Fixed by SHA1|                            |22993aff94ad4b3539ed99648f8
                   |                            |180cfc7b9253c
         Resolution|---                         |FIXED
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #12 from Zebediah Figura  ---
(In reply to darkseductress2003 from comment #10)
> Created attachment 65599 [details]
> std error output for IMVU 537 on Wine 4.19 on Ubuntu 19.10
>
> This version of Wine seemed to cause the software to become totally
> unresponsive shortly after starting some of the time. I was able to open the
> settings menu without the application crashing, and the settings menu
> appeared to display correctly before the application stopped responding.
> This is the  error output for that execution of the program, on Ubuntu 19.10
> on x64 using Wine 4.19 from the winehq-devel package on a 32-bit wine prefix.

I can reproduce this. I've filed bug 48059. I'm resolving this one as fixed by
https://source.winehq.org/git/wine.git/commitdiff/22993aff94ad4b3539ed99648f8180cfc7b9253c.

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #13 from Alexandre Julliard  ---
Closing bugs fixed in 4.20.

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

Michael Stefaniuc  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
   Target Milestone|---                         |4.0.x

[Bug 46578] IVMU Social Network Client (500 series) crashes when selecting menu / settings

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=46578

Michael Stefaniuc  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
   Target Milestone|4.0.x                       |---

--- Comment #14 from Michael Stefaniuc  ---
Removing the 4.0.x milestone from bug fixes included in 4.0.4.