[Bug 32378] New: no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

Bug #: 32378
           Summary: no sound at all, "Test Sound" button gives threading
                    model error
           Product: Wine
           Version: 1.5.18
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Created attachment 42722
  --> http://bugs.winehq.org/attachment.cgi?id=42722
+tid,+mmdevapi,+winmm,+driver,+midi,+dsound,+dsound3d,+dmusic,+mci,+oss,+alsa,+coreaudio
log

Hi all, I have a Lenovo S10-3 running Ubuntu 12.10, and I decided to give Wine
a try.  I installed Wine from the Software Center and got version 1.4.1.  When
I ran winecfg and clicked the "Test Sound" button there was no sound, and there
was an error in the console:

err:ole:CoInitializeEx Attempt to change threading model of this apartment from
multi-threaded to apartment threaded

The selected driver under version 1.4.1 was winealsa.drv.

I decided to get the latest development release 1.5.18 from the Ubuntu Wine
Team's PPA.  I started with a fresh prefix by deleting the .wine directory. 
Now winecfg shows the selected driver as winepulse.drv.  Unfortunately the
results are the same as before: no audio and the threading model error.

A debug trace log is attached.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|major                       |normal

--- Comment #1 from Bruno Jesus  2012-12-06 05:02:36 CST ---
> 0009:fixme:winediag:AUDDRV_GetAudioEndpoint Winepulse is not officially supported by the wine project
> 0009:fixme:winediag:AUDDRV_GetAudioEndpoint For sound related feedback and support, please visit http://ubuntuforums.org/showthread.php?t=1960599

Please try again in plain wine.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #2 from Rob  2012-12-06 11:29:59 CST ---
Created attachment 42732
  --> http://bugs.winehq.org/attachment.cgi?id=42732
debug trace log, same options, using the ALSA driver this time

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #3 from Rob  2012-12-06 11:32:56 CST ---
Hi Bruno, and thanks for your help.  I assume that you meant I should force
Wine to use the ALSA driver.  If that's not what you meant then please let me
know.

So I did "winetricks sound=alsa" and I ran winecfg again.  I got the same bug:
the "Test Sound" button doesn't make any sound, and there is a threading model
error.  I made another debug trace log and attached it.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail],
                   |                            |[e-mail]

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #4 from Andrew Eikum  2012-12-11 07:24:56 CST ---
Thanks for the detailed report and logs.

Everything looks okay from the Wine side. We're using the ALSA device named
"default". Can you try with another program? For example, try running:
    aplay -D default Some_Wav_File.wav
and see if you get audio.

Since you're using PulseAudio, consider running the mixer program (perhaps
"pavucontrol") and ensuring nothing is muted.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #5 from Rob  2012-12-11 14:30:27 CST ---
Hello Andrew, and thanks very much for looking into the bug.  I ran
pavucontrol, and everything looked straightforward, and nothing was muted.  I
did "aplay -D default Some_Wav_File.wav" as you suggested, and the .wav file
played through the speakers.  Also I should mention that the audio seems to
work fine outside of Wine: I hear the bongo drum sound when the Ubuntu sign-in
dialog comes up, Skype works fine, and I listen to Pandora via Firefox all the
time.  As far as I know, only Wine has a problem.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #6 from Andrew Eikum  2012-12-13 09:11:40 CST ---
Thanks for double-checking. I took another look at the log, and I'm really not
seeing anything interesting. We open "default", feed it data, and it appears to
play the data. I'm not sure where it's getting lost on its way to your
speakers.

I guess my only thought is maybe there's a very high latency someplace and the
sound is too short, so it gets "cut off" before it has a chance to play. Have
you tried playing a game or some audio program (foobar2000 is free and works
well) that would play audio for more than a few seconds?

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #7 from Rob  2012-12-13 10:33:38 CST ---
I played a game with sound last night, and it worked fine, with no delay that I
could detect by ear.  Also I would like to point out that the instant I click
the "Test Sound" button, or a Windows program under Wine tries to play a sound,
then that "Attempt to change threading model of this apartment from
multi-threaded to apartment threaded" error appears on stderr.

If I click the "Test Sound" button repeatedly, once in a while I can hear a
tiny "tic", as though the speakers played one cycle of the sound before being
interrupted.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #8 from Andrew Eikum  2012-12-13 10:45:37 CST ---
The threading model error is harmless. It is related to audio, and should be
fixed, but it won't cause this problem.

When you say you played a game last night, did you mean you played it in Wine?
So you do have audio in Wine in some cases? Is the problem that only short
sounds don't play?

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #9 from Rob  2012-12-13 21:16:25 CST ---
Sorry, I should have clarified better.  I played a Linux game ("Battle for
Wesnoth"), and the sound seemed to work perfectly.  Also as I mentioned before,
Skype also works, and so does streaming Pandora.com in Firefox.  I haven't
noticed the slightest discrepancy using the sound with any native-Linux
program.  On the other hand, the sound doesn't work at all in Wine.  It sure is
strange!

I didn't realize that the threading model error is a red herring, thanks for
clarifying that.

Is there any other diagnostics I can run to help?  I'd be happy to Run
WineTest, for instance.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #10 from Rob  2012-12-17 22:28:47 CST ---
I decided to do a sanity check, so I downloaded a tiny Windows program
PlaySound.exe from
http://www.virtualobjectives.com.au/utilitiesprogs/playsound.htm that plays WAV
files.  I ran it in Wine to play a WAV file, and lo and behold, it ran
perfectly!  I double-checked, but unfortunately the "Test Sound" button in
winecfg still doesn't work.  More importantly to me, the sound doesn't work
either in the Windows program that I'd really like to run in Wine.

But that's useful information, yeah?  The sound works for one program, but not
for another.  By the way, I did some regression testing.  I tried all three
programs (PlaySound.exe, the "Test Sound" button in winecfg, and my Windows
program) in wine-1.4.1 and in wine-1.5.19.  In wine-1.5.19 I tried both the
Pulse and ALSA drivers.  The results were the same for both Wine versions and
with both drivers: PlaySound.exe worked perfectly, the other programs didn't. 
I did notice that the "Test Sound" button often made a tic noise when the
button was pushed repeatedly with the Pulse driver, but not with the ALSA
driver.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #11 from Andrew Eikum  2012-12-18 08:28:34 CST ---
Yes, that is interesting. Thanks for being so thorough. Could you create a log
with the usual channels of your PlaySound.exe session? Just open the program,
play one sound, and quit. Hopefully we can notice a difference between the
PlaySound.exe log and your winecfg log.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #12 from Rob  2012-12-18 14:56:09 CST ---
Created attachment 42846
  --> http://bugs.winehq.org/attachment.cgi?id=42846
Successfully play WAV file using PlaySound.exe under wine-1.4.1 & ALSA driver

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #13 from Andrew Eikum  2013-01-22 15:01:40 CST ---
Hi again, Rob. Sorry it took so long to get back to you, but I still don't see
anything interesting in the logs.

I notice most of the logs were gathered with Wine 1.4.1, which is pretty old.
Can you try running with the latest release of Wine and get me two logs: One
with winecfg's Test Sound, and the other with your PlaySound.exe? Then we'll be
comparing apples to apples with the latest and greatest.

Hopefully we can get this hammered out for you soon, here...

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #14 from Rob  2013-01-24 21:00:20 CST ---
Hi Andrew, no worries, I didn't pay anything for Wine so I'm grateful for any
and all help.  I'm pleased that I can help improve Wine in a small way.  Thank
you!

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #15 from Rob  2013-01-24 21:07:34 CST ---
Created attachment 43323
  --> http://bugs.winehq.org/attachment.cgi?id=43323
Successfully play WAV file using PlaySound.exe under wine-1.5.22 & Pulse driver

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #16 from Rob  2013-01-24 21:17:01 CST ---
Created attachment 43324
  --> http://bugs.winehq.org/attachment.cgi?id=43324
Unsuccessfully play a sound using the "Test Sound" button in winecfg under
wine-1.5.22 and Pulse driver

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #17 from Rob  2013-03-03 16:00:44 CST ---
Created attachment 43791
  --> http://bugs.winehq.org/attachment.cgi?id=43791
Successfully play WAV file using PlaySound.exe under wine-1.5.25 & Pulse driver

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #18 from Rob  2013-03-03 16:03:21 CST ---
Created attachment 43792
  --> http://bugs.winehq.org/attachment.cgi?id=43792
Unsuccessfully play a sound using the "Test Sound" button in winecfg under
wine-1.5.25 and Pulse driver

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #19 from Andrew Eikum  2013-03-04 10:53:45 CST ---
Thanks again Rob. In the future, it would be best if you can keep generating
logs with the ALSA driver, as that's the supported driver in Wine and I'm most
familiar with it.

One thing to try might be grabbing the .WAV file at:
http://source.winehq.org/git/wine.git/blob_plain/HEAD:/programs/winecfg/idw_...
and trying to play it in the PlaySound program. Then we should be testing
apples to apples.

Are you comfortable compiling Wine to test? I can give you some patches to
output more debug messages, so we can try to see where we're losing the audio.
Everything in your log looks basically identical to what happens when I hit the
Test Sound button on my computer, so I'm really confused why this isn't working
for you.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #20 from Rob  2013-03-06 22:35:29 CST ---
Hi Andrew, I'd like to accommodate you and use the ALSA driver, but it doesn't
seem to be an option: for output device I can choose between "(System
default)", which seems to be the Pulse driver, and "Pulseaudio".

I did like you asked and downloaded idw_testsound.wav, and there isn't any
sound when PlaySound.exe plays it.  Aha!  What is it about that WAV file?

The program that I'd like to run, which is called VE7CC, is supposed to monitor
a stream of internet data and notify the user by playing alert.wav when the
search criteria are met.  To muddy the waters a bit, VE7CC doesn't make any
sound when playing alert.wav, but PlaySound.exe does make sound when playing
the same WAV file.

I'll post the usual logs, except I'll use idw_testsound.wav so you can compare
apples to apples.

I'd be happy to try compiling Wine.  Maybe you could send me an email giving me
a rough outline of what to do.  I'm guessing I'll use apt-get to uninstall Wine
but not its dependencies, use Git to pull down the source, and then run "make"
and "make install".  This computer is just a netbook, so compiling will
probably take a long time, but it will be the computer's time and not mine.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #21 from Rob  2013-03-06 22:48:14 CST ---
Created attachment 43834
  --> http://bugs.winehq.org/attachment.cgi?id=43834
Unsuccessfully play idw_testsound.wav using PlaySound.exe under wine-1.5.25 &
Pulse driver

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #22 from Rob  2013-03-06 22:50:01 CST ---
Created attachment 43835
  --> http://bugs.winehq.org/attachment.cgi?id=43835
Unsuccessfully play a sound using the "Test Sound" button in winecfg under
wine-1.5.25 and Pulse driver

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

http://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #23 from Andrew Eikum  2013-03-12 10:34:41 CDT ---
(In reply to comment #20)
> Hi Andrew, I'd like to accommodate you and use the ALSA driver, but it doesn't
> seem to be an option: for output device I can choose between "(System
> default)", which seems to be the Pulse driver, and "Pulseaudio".

You have to switch the driver in the registry. You can create a new entry:
[HKCU\Software\Wine\Drivers]
Audio="alsa"
> I did like you asked and downloaded idw_testsound.wav, and there isn't any
> sound when PlaySound.exe plays it.  Aha!  What is it about that WAV file?

That file's format is IMAADPCM, which most hardware devices don't support. It's
converted by our MSACM implementation into uncompressed PCM data and sent to
the hardware.
> I'd be happy to try compiling Wine.  Maybe you could send me an email giving me
> a rough outline of what to do.  I'm guessing I'll use apt-get to uninstall Wine
> but not its dependencies, use Git to pull down the source, and then run "make"
> and "make install".  This computer is just a netbook, so compiling will
> probably take a long time, but it will be the computer's time and not mine.

You shouldn't have to uninstall your distribution's Wine. After you install
dependencies ("apt-get builddeps wine-1.5", or something like that, I don't use
Ubuntu myself; consult the wiki), you can use Git to clone the Wine source
tree, then run "./configure && make -j2" and walk away for 30 minutes ;) When
you get back, you can run Wine straight out of the source tree with
"/path/to/wine-git/wine application.exe" or so.

Some more information on the wiki:
http://wiki.winehq.org/FAQ#head-719d19ccbd20c36445e065d0f46f80c2a301ce52

Maybe this is a bit of a stretch, but...

All of your successful logs use a device sample rate of 11025 Hz. All of your
failing logs use a rate of 44100 Hz, which is also the default rate of a stream
that goes through format conversion (MSACM). I wonder if something is happening
closer to the hardware level related to the sample rate?

I've emailed you a tarball with three WAV files in it. All of them just play
the same low tone, but are exported at different sample rates. Can you try
experimenting with these? It would be useful to run them both in Wine with
PlaySound, and with native Linux applications like aplay and/or VLC or
whatever.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

https://bugs.winehq.org/show_bug.cgi?id=32378

--- Comment #24 from Austin English  ---
This is your friendly reminder  that there has been no bug activity for over
700 days. Is this still an issue in current (1.7.36 or newer) wine?

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

https://bugs.winehq.org/show_bug.cgi?id=32378

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[e-mail]
         Resolution|---                         |ABANDONED

--- Comment #25 from Frédéric Delanoy  ---
(In reply to Austin English from comment #24)
> This is your friendly reminder  that there has been no bug activity for over
> 700 days. Is this still an issue in current (1.7.36 or newer) wine?

Abandoned.

Feel free to reopen the problem persists with the latest wine version.

[Bug 32378] no sound at all, "Test Sound" button gives threading model error

https://bugs.winehq.org/show_bug.cgi?id=32378

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #26 from Frédéric Delanoy  ---
Closing