[Bug 10080] New: City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Summary: City of Heroes crashes when costume selection menu
                    appears
           Product: Wine
           Version: 0.9.47.
          Platform: PC
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P3
         Component: wine-opengl
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

When I request the costume selection menu - either by attempting to access the
Icon Tailor or by bringing it up directly - City of Heroes reports a fatal
video driver error:

"pbuffer creation error: Couldn't query pixel formats."

CityOfHeroes.exe then exits gracefully, so no backtrace is generated.

To ensure clarity - the crash is not on entering the costume *editor*;
character creation works fine.  It's on attempting to display the window that
shows you all of your character's costumes and allows you to select one.

OS: Ubuntu 7.0.4
CPU: Core 2 Duo
GPU: NVIDIA GeForce 6800 Ultra

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #1 from Roderick Colenbrander   2007-10-20 13:41:26 ---
Could you run WINEDEBUG=+wgl wine appname.exe &> log and attach that log to
here.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #2 from Matthew Gerber   2007-10-20 16:29:14 ---
Created an attachment (id=8691)
 --> (http://bugs.winehq.org/attachment.cgi?id=8691)
Requested GL trace log

Done.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Roderick Colenbrander  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Depends on|                            |9920

--- Comment #3 from Roderick Colenbrander   2007-11-02 08:21:48 ---
This game is at least confused by the limited number of pixel formats. I can't
say if that is fixed (which will still take a while) the problem will be over
as I think something else is going on too but first bug 9920 needs to be fixed.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Magnus  changed:

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                 CC|                            |[e-mail]

--- Comment #4 from Magnus   2007-11-04 12:37:19 ---
Just wanted to add that I've confirmed this same bug/crash using the following:

OS: Ubuntu 7.10 
CPU: 32bit AMD Sempron (laptop)
GPU: Nvidia GeForce Go 7200 (latest drivers from Nvidia, version 96.43.01)

Game runs flawlessly using the Cedega emulator

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Lei Zhang  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
     Ever Confirmed|0                           |1

--- Comment #5 from Lei Zhang   2007-11-04 13:35:34 ---
confirmed by comment 4

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Bug 10080 depends on bug 9920, which changed state.

Bug 9920 Summary: Limited number of pixel formats
http://bugs.winehq.org/show_bug.cgi?id=9920

What    |Old Value                   |New Value
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #6 from Roderick Colenbrander   2008-02-25 11:01:09 ---
Could you test if the bug still occurs on the LATEST wine git of today. It
should be fixed in there.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #7 from F.T. Petracca   2008-02-25 15:54:49 ---
Created an attachment (id=10975)
 --> (http://bugs.winehq.org/attachment.cgi?id=10975)
Log of crash w/ gl trace

Tried with the latest GIT (wine-0.9.56-74-g5579d2f) and still getting the
crash.

Ubuntu 7.10, AMD64 version
GPU: NVidia 8800GT (nvidia drivers v169.09)

Log attached.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #8 from Roderick Colenbrander   2008-02-25 16:29:59 ---
Does it still give that pbuffer error?

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

F.T. Petracca  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #9 from F.T. Petracca   2008-02-25 17:14:27 ---
Yup, the error popup says:

"Error message: pbuffer creation error:  Couldn't query pixel formats."

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #10 from Roderick Colenbrander   2008-02-26 05:47:06 ---
I don't see anything wrong in the log. The stuff I see there looks like some
wined3d initialisation loop. It could be that the game has a launcher and
launches a second binary or so which could prevent debug messages from showing
up. You could try to explicitly set WINEDEBUG (e.g. export WINEDEBUG=+wgl) and
then launch wine the normal way. This could make them appear.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #11 from F.T. Petracca   2008-02-27 13:53:16 ---
Created an attachment (id=11010)
 --> (http://bugs.winehq.org/attachment.cgi?id=11010)
new log with "export WINEDEBUG=+wgl" set

You're correct that the game launches a patcher/updater first. I've attempted
to run the game's executable directly but it just won't let me.

Included is another log with WINEDEBUG set explicitly.

I've compared these crash logs with "normal" logs in which the I run the game
and exit the game normally (I just don't open the costume selection screen).

The major difference is the addition in the crash log of everything past line
5277 or so. I guess a lot of that is the game trying to render the costumes,
but I'm not quite sure where it's failing.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #12 from Roderick Colenbrander   2008-02-28 03:38:25 ---
The crash likely isn't in opengl at this stage. I think the msvcrt is the most
severe one and I'm not sure why it occurs. Try to use a native msvcrt.dll
perhaps it works better. (or the updater is doing evil things like e.g.
updating the executable on the harddisk and in memory or whatever).

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #13 from F.T. Petracca   2008-02-29 22:13:11 ---
The crash still occurred while using a native msvcrt.dll copied from Win Xp,
though it did remove those "load_builtin_dll failed to load .so lib for builtin
L"msvcrt.dll":" errors.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #14 from jkrage   2008-03-31 23:57:20 ---
Created an attachment (id=11773)
 --> (http://bugs.winehq.org/attachment.cgi?id=11773)
Screenshot of error dialog reported in bug text

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #15 from jkrage   2008-03-31 23:59:32 ---
Created an attachment (id=11774)
 --> (http://bugs.winehq.org/attachment.cgi?id=11774)
(wine-0.9.58-303-g8529a3c) Updated wine output, no WINEDEBUG

Version without WINEDEBUG provided for comparison.  Quite clean of fixmes since
earlier versions of Wine.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #16 from jkrage   2008-04-01 00:00:46 ---
Created an attachment (id=11775)
 --> (http://bugs.winehq.org/attachment.cgi?id=11775)
(wine-0.9.58-303-g8529a3c) Updated wine output, WINEDEBUG=+wgl

Search for the ==== for the inserted comments just before the bug activates.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

jkrage  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #17 from jkrage   2008-04-01 00:08:46 ---
Bug still exists in wine-0.9.58-303-g8529a3c.

COH runs a patch updater first, which then runs the primary game executable. 
It is possible to run the game exec: "CityOfHeroes.exe -project coh".  The two
wine outputs just uploaded do this (see transcript for exact command lines
used).  A couple of comments using ===== were inserted into the transcripts to
identify when the game is operating normally vice when it is about to crash.

Also uploaded a screenshot, less for developers, more for users to confirm
they're looking at the right bug.

Of note in the updated traces, mscvrt.dll issues do not make an appearance.  No
native DLLs, this is a pure Wine install.

OS: Debian Unstable, 2.6.24-1 686
CPU: Hyperthreaded P4 2.4 Ghz
GPU: Nvidia 6200, drivers 169.09

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Phil  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #18 from Phil   2008-06-07 13:16:35 ---
Confirmed as still existing with Wine 1.0 RC2.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Shawn McMahon  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #19 from Shawn McMahon   2008-06-17 18:57:10 ---
Just happened to me again with 1.0.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Shawn McMahon  changed:

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----------------------------------------------------------------------------
                 CC|                            |[e-mail]

Carl W  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #19 from Shawn McMahon   2008-06-17 18:57:10 ---
Just happened to me again with 1.0.

--- Comment #20 from Carl W   2008-06-28 19:08:07 ---
Tested in Ubuntu with Wine 1.1.0, still there.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #21 from Phil   2008-06-28 23:12:25 ---
(In reply to comment #20)
> Tested in Ubuntu with Wine 1.1.0, still there.

Ditto.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Perry Vaughan  changed:

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                 CC|                            |[e-mail]

--- Comment #22 from Perry Vaughan   2008-07-06 15:09:00 ---
Dont know how much this info helps but previously i had been using an ati
graphics card and was able to access costume change window without difficutly
now after upgrading video cards to an nvidia Geforce 8500gt i get this error.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Dan  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #23 from Dan   2008-07-12 01:44:10 ---
Fedora 9, wine 1.0, costume changer still crashes game

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #24 from Phil   2008-07-12 13:51:22 ---
Confirmed in 1.1.1.   Clean install on ubuntu HH. nvidia Driver 169.12. Going
to try the newest driver.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #25 from Phil   2008-07-12 14:22:50 ---
Confirmed with Nvidia 173.14.05

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #26 from Carl W   2008-07-25 23:37:22 ---
Ubuntu 8.04 linux-restricted-modules 2.6.24.14-20.46
VGA compatible controller: nVidia Corporation G80 [GeForce 8800 GTS] (rev a2)
(prog-if 00 [VGA controller])
Crash on costume selector still present in 1.1.2

Ubuntu 8.04 ati-driver-installer-8-6-x86.x86_64
Display controller: ATI Technologies Inc RV380 [Radeon X600]
Program functions normally when costume selector appears.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #27 from Perry Vaughan   2008-07-26 23:49:56 ---
(In reply to comment #26)
> Ubuntu 8.04 linux-restricted-modules 2.6.24.14-20.46
> VGA compatible controller: nVidia Corporation G80 [GeForce 8800 GTS] (rev a2)
> (prog-if 00 [VGA controller])
> Crash on costume selector still present in 1.1.2
>
> Ubuntu 8.04 ati-driver-installer-8-6-x86.x86_64
> Display controller: ATI Technologies Inc RV380 [Radeon X600]
> Program functions normally when costume selector appears.

well then that pretty much confirms that it is a bug specific to NVidia..

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #28 from Phil   2008-08-02 10:59:02 ---
> well then that pretty much confirms that it is a bug specific to NVidia..

Ok so, how do we as wine users get this info to Nvidia, or can the pbuffer
hooks be compensated to bypass this?

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #29 from Perry Vaughan   2008-08-11 23:31:41 ---
(In reply to comment #28)
> > well then that pretty much confirms that it is a bug specific to NVidia..
>
> Ok so, how do we as wine users get this info to Nvidia, or can the pbuffer
> hooks be compensated to bypass this?

No clue. I did attempt to contact plaync support and see if they could give me
any information that might help the wine developers they just skated around the
issue and said that they dont support linux. which is an expected response. I
do now know the proper people to talk to at nvidia. anyone have any grand
ideas. I really want to adjust my costumes... actually debating pulling out my
xp laptop thats 4 years out of date and seeing if it will run the game just to
change my costume.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #30 from Roderick Colenbrander   2008-08-14 15:37:17 ---
The bug is limited to Nvidia only because they are the only ones at the moment
who offer support for pbuffers. Ati dropped it a while ago or they aren't
advertising the extension properly.

Attach a +wgl log from a recent Wine version.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #31 from Randall   2008-08-14 21:56:27 ---
Created an attachment (id=15419)
 --> (http://bugs.winehq.org/attachment.cgi?id=15419)
wine-1.1.2 WINEDEBUG=+wgl log of City of Heroes Costume selector crash

This is the latest +wgl log of the costume selector crash from City of Heroes
and wine 1.1.2 on Ubuntu 8.04 with NVidia driver version 173.14.05.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #32 from Perry Vaughan   2008-08-15 09:33:29 ---
Created an attachment (id=15431)
 --> (http://bugs.winehq.org/attachment.cgi?id=15431)
export WINEDEBUG+=wgl

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #33 from Roderick Colenbrander   2008-08-16 10:58:22 ---
The game seems to be asking for a pixel format with 8x multisampling support.
On linux the nvidia drivers only offer upto 4x using GLX (nvidia-settings
offers higher) while on windows the drivers offer at least upto 16x using WGL.
The game doesn't check for other formats.

First of all it is stupid that the game expects 8x to be around. It could in
theory also be a Wine bug as perhaps the call is less strict on Windows.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #34 from Phil   2008-08-16 11:17:37 ---
hmmm, perhaps with all this activity maybe we'll get some official response and
see it fixed in a future release.  one can only hope.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #35 from Roderick Colenbrander   2008-08-16 13:30:37 ---
The specification of the WGL multisampling extension wasn't clear so I wrote a
small test case and Wine's implementation of the function is correct. It
behaves the same as on windows, so in other words the game is buggy. The only
way to fix it is to let Nvidia add 8x support to their drivers. I don't want
hacks for this in Wine.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #36 from Roderick Colenbrander   2008-08-16 13:34:10 ---
A possible workaround would be to disable pbuffer support. To do that comment
(or remove) the following lines in dlls/winex11.drv/opengl.c:
    if ( (glxRequireVersion(3) && glxRequireExtension("GLX_SGIX_pbuffer")) ||
glxRequireExtension("GLX_ATI_render_texture"))
        register_extension(&WGL_ARB_pbuffer);

For example change them to:
//    if ( (glxRequireVersion(3) && glxRequireExtension("GLX_SGIX_pbuffer")) ||
glxRequireExtension("GLX_ATI_render_texture"))
//        register_extension(&WGL_ARB_pbuffer);

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #37 from Phil   2008-08-16 14:07:19 ---
Personally i don't mind hacking the library, but i can also see the need to
keep it clean. (In reply to comment #36)
> A possible workaround would be to disable pbuffer support. To do that comment
> (or remove) the following lines in dlls/winex11.drv/opengl.c:
>     if ( (glxRequireVersion(3) && glxRequireExtension("GLX_SGIX_pbuffer")) ||
> glxRequireExtension("GLX_ATI_render_texture"))
>         register_extension(&WGL_ARB_pbuffer);
>
> For example change them to:
> //    if ( (glxRequireVersion(3) && glxRequireExtension("GLX_SGIX_pbuffer")) ||
> glxRequireExtension("GLX_ATI_render_texture"))
> //        register_extension(&WGL_ARB_pbuffer);

rebuilt wine with this info and it didn't work.  just to be sure, that was line
3376 and 3378.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Randall  changed:

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                 CC|                            |[e-mail]

--- Comment #38 from Randall   2008-08-16 14:13:18 ---
Just FYI, in order to get some information from NVidia I asked them if they
have a road map of when they will be adding the 8X support or what information
they may need to open a Feature Request or Defect on their end.  I'll post back
with a response when/if I get one.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #39 from Randall   2008-08-18 20:28:43 ---
I have received a request for some more information (nvidia debug log, and test
with latest driver version 173.14.12).

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #40 from Perry Vaughan   2008-08-18 23:24:03 ---
(In reply to comment #39)
> I have received a request for some more information (nvidia debug log, and test
> with latest driver version 173.14.12).

sure id love to do that... i just spent several hours updating to the new
driver..... (for some reason it didnt want to install on me.... but i think
that was user error) do they happen to give you the command for the nvidia
debug and log?

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #41 from Randall   2008-08-19 14:29:02 ---
I already provided that to nvidia.  I don't know if they will need more or not.
 I will wait for them to ask.  The command, just FYI is nvidia-bug-report.sh,
and you need to sudo it.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #42 from Roderick Colenbrander   2008-08-22 06:21:30 ---
An nvidia guy claims that the latest (beta) driver 177.68 should support 8x
(and more?) on Geforce8 cards. Though on Windows even upto 16x is offered using
WGL..

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #43 from Dan   2008-08-22 10:35:37 ---
Only on Geforce 8....? What about 6, 7 series which are still using the same
driver?

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #44 from Carl W   2008-08-23 22:05:17 ---
Nvidia beta drivers 177.67 installed. Geforce 8800 GTS 640 MB. Game still
crashes on costume select. Added GLX_SGIX_pbuffer to
HKEY_CURRENT_USER\Software\Wine\OpenGL\DisabledExtentions and game still
crashes on costume select. Figured it was worth a shot :).

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #45 from Roderick Colenbrander   2008-08-26 15:42:15 ---
The only way to disable pbuffer is using the source code as I mentioned in a
previous post. DisabledExtensions only affects OpenGL extensions and not WGL
extensions.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #46 from Perry Vaughan   2008-08-28 17:48:28 ---
(In reply to comment #44)
> Nvidia beta drivers 177.67 installed. Geforce 8800 GTS 640 MB. Game still
> crashes on costume select. Added GLX_SGIX_pbuffer to
> HKEY_CURRENT_USER\Software\Wine\OpenGL\DisabledExtentions and game still
> crashes on costume select. Figured it was worth a shot :).

You might want to attempt to run the WINEDEBUG=+wgl wine appname.exe &> log,
for the new nvidia drivers.. that might give us another clue if nvidia is
claiming that they are enabling the right things

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #47 from Perry Vaughan   2008-09-27 23:43:52 ---
I have confirmed this is still an issue, i updated to nividia drivers
177.76(beta) and 1.1.15 of wine. Will do winedebug+=wgl again later tonight.
maybe we will be able to see another piece of the puzzle. I really want to get
this to work properly

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #48 from Perry Vaughan   2008-09-28 01:21:44 ---
Created an attachment (id=16318)
 --> (http://bugs.winehq.org/attachment.cgi?id=16318)
export WINEDEBUG=+wgl

export WINEDEBUG=+wgl
wine "/home/overdose/.wine/drive_c/Program Files/City of Heroes/CohUpdater.exe"
&> log

Ran after updating graphics drivers for Nvidia GeForce 8500 GT to 177.76 and
wine to 1.1.15

Hopefully this gives us something new to work with.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Perry Vaughan  changed:

What    |Removed                     |Added
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  Attachment #16318|application/octet-stream    |text/bar
          mime type|                            |

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Perry Vaughan  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #16318|text/bar                    |text/plain
          mime type|                            |

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #49 from Carl W   2008-10-27 21:50:36 ---
Created an attachment (id=16942)
 --> (http://bugs.winehq.org/attachment.cgi?id=16942)
export WINEDEBUG=+wgl

$ wine --version
wine-1.1.7

$ env WINEPREFIX="/home/<edit>/.wine" wine "C:\Program Files\City of
Heroes\CohUpdater.exe" >>coh+wgl.log 2>&1

Updated to latest release Nvidia drivers, 177.80. Crash still present. I didn't
see anything new in the wgl log, but I'll attach it anyway.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #50 from Carl W   2008-11-26 23:36:34 ---
Created an attachment (id=17468)
 --> (http://bugs.winehq.org/attachment.cgi?id=17468)
log of the game using the test server.

wine --version
wine-1.1.9
env WINEPREFIX="/home/<edit>/.wine" wine "C:\Program Files\City of
Heroes\CohUpdater.exe" -test >coh+wgl.log 2>&1

This is run on the test server while testing issue 13. I used the following
from the AppDB:
In the registry, in HKEY_CURRENT_USER\Software\Wine\OpenGL, have the string
value DisabledExtensions set to:

GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_register_combiners3
GL_NV_texture_shader GL_NV_texture_shader2

This causes some very strange graphics glitches in the game, but the costume
selector does not cause a crash, tailor can be accessed, etc.

Removing the above registry entry eliminates the graphics glitches in game, but
causes the costume selector crash.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #51 from Carl W   2008-11-26 23:43:12 ---
Created an attachment (id=17469)
 --> (http://bugs.winehq.org/attachment.cgi?id=17469)
log of test server with crash

wine --version
wine-1.1.9
env WINEPREFIX="/home/cwashbur/.wine" wine "C:\Program Files\City of
Heroes\CohUpdater.exe" -test >coh+wgl.log 2>&1

Run against the test server with
HKEY_CURRENT_USER\Software\Wine\OpenGL\DisabledExtensions empty. Graphics
glitches are gone, but game crashes on costume selector.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #52 from Carl W   2008-12-01 11:19:42 ---
I have submitted a bug report to plaync support and have received an
encouraging response that they have accepted this as a bug. Yes I did tell them
in the initial bug report that I was running on Linux with Wine.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #53 from Dan   2008-12-01 11:33:47 ---
By "response" do you mean an actual response or the automated "Thank you for
submitting a bug report" email? The latter doesn't mean anything except their
system is still functional, and will tell you that they won't follow up with
you on what happens to the bug.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #54 from Carl W   2008-12-01 11:36:18 ---
Hello,

The issue you are experiencing may be due to the software not working as it was
designed. We will be reviewing this ticket as a bug report.

If we are able to reproduce the bug you reported, we will place it on a list of
things to be fixed. We will prioritize it based on its impact on the game and
players. If we can’t reproduce it, we may contact you to get additional
information or to provide you with information regarding the game design.

We apologize for any inconvenience or frustration the issue may have caused.

Take care,
GM Lloyd
City of Heroes/City of Villains Support Team

Followed by:

Hello,

Thank you once again for your report. This issue has been recorded as a bug
report. The Quality Assurance Team will be evaluating this report to determine
a resolution for the issue. Once a fix has been completed and tested, it will
be made available in a future patch to the live servers. Please keep in mind
that designing and testing bug fixes is an intense process that usually takes
several weeks, or even months. We hope you'll understand if you don't see a fix
to your issue right away.

Please keep posted to the City of Heroes/City of Villains message boards and
website at http://www.cityofheroes.com or http://www.cityofvillains.com for any
updates to when a fix will be implemented. We apologize again for any
inconvenience this issue may have caused.

Regards,
GM Gabriel

This is different than what I have received in the past.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #55 from Perry Vaughan   2008-12-08 19:35:18 ---
I attempted to make the registry change and get this to work but it appears i
have failed, as it still crashes as I attempt to access cc via the menu. Maybe
i just suck and failed at editing the registry. ill take another look at it
later

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Paul Darr  changed:

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--- Comment #56 from Paul Darr   2008-12-09 10:36:00 ---
This keeps making me wonder what Cedega is doing currently. On Cedega with my
Nvidia 6800 I don't have this error. Too bad they are closed source and don't
contribute back.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

handsomepete  changed:

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--- Comment #57 from handsomepete   2008-12-09 11:17:21 ---
Has anyone tried this with the latest beta 180.xx drivers from Nvidia?  Are we
still relatively sure ATI users aren't affected?

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Leonidas Arvanitis  changed:

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                   |                            |g

--- Comment #58 from Leonidas Arvanitis   2008-12-10 08:28:03 ---
Clean game install (i13) + wine 1.1.10 (ie no registry hacks) + nvidia 180.11
(GF8600 GT) on kubuntu 8.10 and the client still crashes on costume screen.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #59 from Aaryna Delsorou   2009-01-03 22:17:15 ---
(In reply to comment #57)
> Has anyone tried this with the latest beta 180.xx drivers from Nvidia?  Are we
> still relatively sure ATI users aren't affected?

I'm an ATi user, and I have never experienced this bug.  However - I also run
FBO rather than PBuffer, so... that may also have something to do with it.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #60 from handsomepete   2009-03-18 08:33:35 ---
Issue still present in 1.1.17.  In the upcoming update currently on the test
server (Issue 14), the problem appears to be much more prevalent (I'm regularly
getting pbuffer error crashes in the new Architect interface, so I assume
they're reusing this there).  Filling in the DisabledExtensions opengl key does
continue to bypass it, but of course makes the game look pretty awful.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #61 from Phil   2009-06-12 10:01:51 ---
Any news with all the strides made in the past few months?  I haven't tried on
my main system and my mintbox wouldn't dream of running COH.  As far as the AE
issue (i14) - yeah, its buggy in winders as well.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Ove Kaaven  changed:

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--- Comment #62 from Ove Kaaven   2009-06-20 21:08:31 ---
I'm not sure, but perhaps it works on Cedega because Cedega can emulate WGL
pbuffers by using FBOs. The nvidia drivers do support 8x multisampling on FBOs,
just not on GLX visuals.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #63 from Ove Kaaven   2009-06-20 22:00:23 ---
A workaround for now seems to be to simply disable render_texture_emulation.
Unfortunately it doesn't seem anybody made a configure option for that yet. You
have to edit dlls/winex11.drv/opengl.c and change static int
use_render_texture_emulation = 1; from 1 to 0.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

[e-mail] changed:

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--- Comment #64 from [e-mail]  2009-07-23 08:37:56 ---
Thank you.  I can confirm that this works for me.  Changing this one character 
and compiling and I can finally access the tailor.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

[e-mail] changed:

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Leandro Pardini  changed:

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--- Comment #64 from [e-mail]  2009-07-23 08:37:56 ---
Thank you.  I can confirm that this works for me.  Changing this one character 
and compiling and I can finally access the tailor.

--- Comment #65 from Leandro Pardini   2009-11-01 04:24:05 ---
This crash is still present in Wine 1.1.31 / Ubuntu 9.10 / nvidia-glx-185.
> The only way to fix it is to let Nvidia add 8x support to
> their drivers. I don't want hacks for this in Wine.

If not a hack, then what about an option?
> A workaround for now seems to be to simply disable
> render_texture_emulation. Unfortunately it doesn't
> seem anybody made a configure option for that yet

Any plan for when this will be available as a configure option? This bug is the
only thing keeping City of Heroes from running with Platinum status.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Mark Wagner  changed:

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--- Comment #66 from Mark Wagner   2009-11-14 18:59:26 ---
I'm seeing this crash (or at least, a crash with identical trigger, error
message, and wgl trace) on an ATI 4350 using the closed-source 9.9 drivers.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #67 from Randall   2009-11-14 19:27:33 ---
Mark, they will need a trace of the error if you could supply it.  That will
tell us if it is the same issue or not.  FYI, since I switched to ATI I too am
seeing the same issue but am not in my Linux box to do the trace.  I was
waiting to see if anyone else was seeing this issue.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #68 from Mark Wagner   2009-11-14 19:37:21 ---
Another in-source workaround, which doesn't require disabling pbuffers: change
ConvertAttribWGLtoGLX() starting at line 737 to

case WGL_SAMPLES_ARB:
      pop = iWGLAttr[++cur];
      if(pop > 4) pop = 4;    /* Hack: Request a 4x AA surface if 8x or higher
is requested. */
      PUSH2(oGLXAttr, GLX_SAMPLES_ARB, pop);
      TRACE("pAttr[%d] = GLX_SAMPLES_ARB: %x\n", cur, pop);
      break;

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #69 from Mark Wagner   2009-11-15 22:18:52 ---
Created an attachment (id=24775)
 --> (http://bugs.winehq.org/attachment.cgi?id=24775)
Trace log created using WINEDEBUG="+wgl" on an ATI 4350

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #70 from Randall   2010-02-28 01:53:04 ---
Any updates on the status of this issue?

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

megadragon  changed:

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--- Comment #71 from megadragon   2010-04-22 22:03:58 ---
I have the same error but at a different point.
When loading in on certain toons I cant even get into game and on others I can
get in but get stuck with rubber banding.
I think both are network sync related.
P.S. when I use the /sync command in the chat bar it has no effect.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #72 from Randall   2010-05-02 18:59:29 ---
This appears to be resolved for ATI cards as of the latest release of City of
Heroes, Issue 17.  could someone please confirm for NVidia users?  I am working
via Wine 1.1.43, on Ubuntu 10.04 LTS, with ATI driver version 10-4.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #73 from Mark Wagner   2010-05-04 23:10:46 ---
(In reply to comment #72)
> This appears to be resolved for ATI cards as of the latest release of City of
> Heroes, Issue 17.  could someone please confirm for NVidia users?  I am working
> via Wine 1.1.43, on Ubuntu 10.04 LTS, with ATI driver version 10-4.

It appears to be fixed for Nvidia (Gentoo, Wine 1.1.43, 190.42 drivers), but I
haven't been able to test all the triggers I found.  Specifically, the lack of
Rikti raids means I haven't been able to check info on the dropships (one way
of getting a pbuffer crash), and I don't know which villain-side contact was
triggering the crash when I opened the contacts menu.  All the other triggers I
found no longer cause crashes.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Justice M.  changed:

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--- Comment #74 from Justice M.   2010-05-05 09:08:02 ---
(In reply to comment #73)
> I don't know which villain-side contact was
> triggering the crash when I opened the contacts menu.

I know that Golden Roller was one of them for me, if it helps.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #75 from Phil   2010-05-06 10:36:21 ---
(In reply to comment #73)
> (In reply to comment #72)
> > This appears to be resolved for ATI cards as of the latest release of City of
> > Heroes, Issue 17.  could someone please confirm for NVidia users?  I am working
> > via Wine 1.1.43, on Ubuntu 10.04 LTS, with ATI driver version 10-4.
>
> It appears to be fixed for Nvidia (Gentoo, Wine 1.1.43, 190.42 drivers), but I
> haven't been able to test all the triggers I found.  Specifically, the lack of
> Rikti raids means I haven't been able to check info on the dropships (one way
> of getting a pbuffer crash), and I don't know which villain-side contact was
> triggering the crash when I opened the contacts menu.  All the other triggers I
> found no longer cause crashes.

any news about ultra mode?  does the new driver have those options in
linux/wine.  Your post fills me with hope, and I plan on testing tonight using
your specs.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #76 from Mark Wagner   2010-05-26 03:46:38 ---
(In reply to comment #74)
> (In reply to comment #73)
> > I don't know which villain-side contact was
> > triggering the crash when I opened the contacts menu.
>
> I know that Golden Roller was one of them for me, if it helps.

I've tested a variety of villain-side contacts without being able to reproduce
the crash.  I've also (finally) managed to check a Rikti dropship: again, no
crash.

All the triggers I'm aware of no longer cause crashes.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #77 from Phil   2010-05-27 10:52:31 ---
(In reply to comment #76)
> I've tested a variety of villain-side contacts without being able to reproduce
> the crash.  I've also (finally) managed to check a Rikti dropship: again, no
> crash.
> All the triggers I'm aware of no longer cause crashes.

I attempted to install Ubuntu, and it buggered my grub, had to change my
primary disk to boot back to winders.  Will try again, but here is my question.

Do we have confirmation that Wine 1.1.43 and 190.42 drivers are the magic
combo?

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #78 from Mark Wagner   2010-05-27 21:32:04 ---
(In reply to comment #77)
> (In reply to comment #76)
> > I've tested a variety of villain-side contacts without being able to reproduce
> > the crash.  I've also (finally) managed to check a Rikti dropship: again, no
> > crash.
> > All the triggers I'm aware of no longer cause crashes.
>
> I attempted to install Ubuntu, and it buggered my grub, had to change my
> primary disk to boot back to winders.  Will try again, but here is my question.
>
> Do we have confirmation that Wine 1.1.43 and 190.42 drivers are the magic
> combo?

The "magic combo" appears to be Issue 17 of City of Heroes -- the crash no
longer happening is due to changes in the game software, rather than changes in
Wine.

If you're hoping for Ultra Mode, I'm afraid you're out of luck: only basic
graphics are available for Nvidia cards.  I don't know if this is caused by
Wine, by the drivers, or by the City of Heroes software.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #79 from Phil   2010-05-28 13:38:31 ---
> The "magic combo" appears to be Issue 17 of City of Heroes -- the crash no
> longer happening is due to changes in the game software, rather than changes in
> Wine.
>
> If you're hoping for Ultra Mode, I'm afraid you're out of luck: only basic
> graphics are available for Nvidia cards.  I don't know if this is caused by
> Wine, by the drivers, or by the City of Heroes software.

This is great to know that COH programmers have helped in this situation, and
to be honest, I wasn't super impressed with Ultra Mode. It seemed more like
added icing on a cake thats 6 years old.  But that's neither here, nor there. 
I will go ahead and get Mint installed and see how it works in all it's
non-Ultra glory.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

joaopa  changed:

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--- Comment #80 from joaopa  2011-08-02 06:36:45 CDT ---
still  abug in current wine?

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #81 from Randall  2011-08-02 14:30:42 CDT ---
City of Heroes changed the way they addressed that particular popup.  So,
current wine and current City of Heroes, this defect has been addressed.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #82 from Austin English  2013-11-13 16:50:36 CST ---
This is your friendly reminder that there has been no bug activity for 2 years.
Is this still an issue in current (1.7.6 or newer) wine? If so, please attach
the terminal output in 1.7.6 (see http://wiki.winehq.org/FAQ#get_log).

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #83 from Shawn McMahon  2013-11-13 19:25:50 CST ---
Since City of Heroes was shut down, this is moot.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

--- Comment #84 from Matthew Gerber  2013-11-14 09:00:53 CST ---
As the original submitter, agreed.  Please close this bug.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Bruno Jesus  changed:

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             Status|NEW                         |RESOLVED
         Resolution|                            |ABANDONED

--- Comment #85 from Bruno Jesus  2013-11-14 09:23:57 CST ---
(In reply to comment #83)
> Since City of Heroes was shut down, this is moot.

(In reply to comment #84)
> As the original submitter, agreed.  Please close this bug.

Resolving abandoned then.

[Bug 10080] City of Heroes crashes when costume selection menu appears

http://bugs.winehq.org/show_bug.cgi?id=10080

Austin English  changed:

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             Status|RESOLVED                    |CLOSED

--- Comment #86 from Austin English  2013-11-14 13:20:42 CST ---
Closing.