[Bug 54876] New: Snagit 23.1.1 installed successfully but can't start .

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WineHQ Bugzilla

21 Apr 2023 21 Apr '23

9:35 a.m.

https://bugs.winehq.org/show_bug.cgi?id=54876

Bug ID: 54876 Summary: Snagit 23.1.1 installed successfully but can't start . Product: Wine Version: 8.5 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: marc_debruyne@telenet.be Distribution: ---

Created attachment 74370 --> https://bugs.winehq.org/attachment.cgi?id=74370 Installation.

Linux = Gentoo recently updated. Wine = wine-8.5-300-gf512b3c08cc (Staging)

Snagit = https://www.techsmith.com/download/oldversions

Snagit (Windows) Version: 23.1.1 Released: 2023 Apr 06 Operating System Compatibility: Check Now File Size: 298.65 MB

Seems to install successfully Does not start

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WineHQ Bugzilla

21 Apr 21 Apr

9:45 a.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

--- Comment #1 from Marc Debruyne marc_debruyne@telenet.be --- Created attachment 74371 --> https://bugs.winehq.org/attachment.cgi?id=74371 running SnagitCapture

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WineHQ Bugzilla

12:17 p.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

Louis Lenders xerox.xerox2000x@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox.xerox2000x@gmail.com

--- Comment #2 from Louis Lenders xerox.xerox2000x@gmail.com --- Does it start if you disable wmic.exe? Like

WINEDLLOVERRIDES=wmic.exe=d wine SnagitCapture

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WineHQ Bugzilla

12:29 p.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

--- Comment #3 from Marc Debruyne marc_debruyne@telenet.be --- Created attachment 74372 --> https://bugs.winehq.org/attachment.cgi?id=74372 WINEDLLOVERRIDES=wmic.exe=d wine SnagitCapture

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WineHQ Bugzilla

3:20 p.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

Louis Lenders xerox.xerox2000x@gmail.com changed:

--- Comment #4 from Louis Lenders xerox.xerox2000x@gmail.com --- Hi, I coincidently opened a bugreport for this program a time ago and that bug is fixed.

So I gave this version also a try. For me its starts fine into the first screen where you have to sign up or enter key after following recipe from my aforementioned bugreport:(https://bugs.winehq.org/show_bug.cgi?id=54030)

winetricks -q dotnet48 d3dcompiler_47 arial

Then install and run the program. Then it starts fine. Without dotnet48 I get a crash so at least there seems to be mono bug . But for you it seems to behave differently, but I cannot tell why :(

Just for documentation: the app seems to check that it is ran in wine.

grep -r wine_get_unix_file_name * grep: SnagitCapture.exe: binary file matches grep: SnagitEditor.exe: binary file matches

grep -r wine_get_version * grep: ruiSDK_5.4.0.x64.dll: binary file matches grep: ShaferFilechck.dll: binary file matches

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WineHQ Bugzilla

4:53 p.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

--- Comment #5 from Marc Debruyne marc_debruyne@telenet.be --- (In reply to Louis Lenders from comment #4)

...

Hi, I coincidently opened a bugreport for this program a time ago and that bug is fixed.

So I gave this version also a try. For me its starts fine into the first screen where you have to sign up or enter key after following recipe from my aforementioned bugreport:(https://bugs.winehq.org/show_bug.cgi?id=54030)

winetricks -q dotnet48 d3dcompiler_47 arial

Then install and run the program. Then it starts fine. Without dotnet48 I get a crash so at least there seems to be mono bug . But for you it seems to behave differently, but I cannot tell why :(

Just for documentation: the app seems to check that it is ran in wine.

grep -r wine_get_unix_file_name * grep: SnagitCapture.exe: binary file matches grep: SnagitEditor.exe: binary file matches

grep -r wine_get_version * grep: ruiSDK_5.4.0.x64.dll: binary file matches grep: ShaferFilechck.dll: binary file matches

Removed .wine winetricks -q dotnet48 d3dcompiler_47 arial Installation ok Running SnagitCapture not ok

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WineHQ Bugzilla

5:01 p.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

--- Comment #6 from Marc Debruyne marc_debruyne@telenet.be --- Created attachment 74377 --> https://bugs.winehq.org/attachment.cgi?id=74377 SnagitCapture after winetricks -q dotnet48 d3dcompiler_47 arial

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WineHQ Bugzilla

5:05 p.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

--- Comment #7 from Marc Debruyne marc_debruyne@telenet.be --- Louis, What version of wine do you have? On what linuxflavor?

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WineHQ Bugzilla

5:07 p.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

--- Comment #8 from Louis Lenders xerox.xerox2000x@gmail.com --- (In reply to Marc Debruyne from comment #7)

...

Louis, What version of wine do you have? On what linuxflavor?

same as you, i tried both staging and vanilla, on debian

Please try to disable wmic.exe and see if it changes anything. If not, I'm basically out of ideas :(

For the info: this is the wmic command line query:

0178:fixme:wmic:wmain command line switch L"/namespace:'\\root\virtualization\v2'" not supported 0178:trace:wmic:query_prop L"msvm_computersystem", L"caption" 0178:fixme:ole:CoInitializeSecurity 0000000000000000, -1, 0000000000000000, 0000000000000000, 0, 3, 0000000000000000, 0, 0000000000000000 stub 0178:warn:wmic:query_prop Unrecognized class L"msvm_computersystem".

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WineHQ Bugzilla

5:13 p.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

--- Comment #9 from Marc Debruyne marc_debruyne@telenet.be --- Created attachment 74378 --> https://bugs.winehq.org/attachment.cgi?id=74378 WINEDLLOVERRIDES=wmic.exe=d wine SnagitCapture

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WineHQ Bugzilla

5:30 p.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

--- Comment #10 from Louis Lenders xerox.xerox2000x@gmail.com --- (In reply to Marc Debruyne from comment #9)

...

Created attachment 74378 [details] WINEDLLOVERRIDES=wmic.exe=d wine SnagitCapture

Well, at least there appears to be a lot more output/fixme's so improvement haha

Maybe it is related to the previous mentioned bug, could you also attach output of

WINEDLLOVERRIDES=wmic.exe=d WINEDEBUG=+wbemprox wine SnagitCapture

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WineHQ Bugzilla

22 Apr 22 Apr

7:22 a.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

--- Comment #11 from Marc Debruyne marc_debruyne@telenet.be --- Created attachment 74381 --> https://bugs.winehq.org/attachment.cgi?id=74381 WINEDLLOVERRIDES=wmic.exe=d WINEDEBUG=+wbemprox wine SnagitCapture

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WineHQ Bugzilla

8:24 p.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

--- Comment #12 from Marc Debruyne marc_debruyne@telenet.be --- Installed a previous version wine-staging:8.0

after installing dotnet48 d3dcompiler_47 and arial running WINEDLLOVERRIDES=wmic.exe=d wine SnagitCapture is ok up to the window Try Snagit for Free. But on pressing 'Sign In to Start Trial' nothing happens.

0180:fixme:exec:SHELL_execute flags ignored: 0x00000100

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WineHQ Bugzilla

8:27 p.m.

New subject: [Bug 54876] Snagit 23.1.1 installed successfully but can't start .

https://bugs.winehq.org/show_bug.cgi?id=54876

--- Comment #13 from Marc Debruyne marc_debruyne@telenet.be --- Created attachment 74382 --> https://bugs.winehq.org/attachment.cgi?id=74382 running SnagitCapture under wine 8.0

which debugflags should be set?

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