[Bug 33380] New: Autodesk 3ds Max 2009 unable to activate

http://bugs.winehq.org/show_bug.cgi?id=33380

Bug #: 33380
           Summary: Autodesk 3ds Max 2009 unable to activate
           Product: Wine
           Version: 1.5.27
          Platform: x86-64
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Created attachment 44172
  --> http://bugs.winehq.org/attachment.cgi?id=44172
Console output without a debug enviorment variable set

Trying to activate 3ds max 2009 does not work as nothing you do will allow you
to proceed past the first page. The input activation code box is missing and
trying to get an activation code does not work.

Clicking on the next button seems to do nothing, although the close and back
buttons work.

Sidenote: I did see http://bugs.winehq.org/show_bug.cgi?id=32317 this bug,
however that seems to be an issue with utf conversions and none of the messages
I get are in the attached log file for that bug.

[Bug 33380] Autodesk 3ds Max 2009 unable to activate

http://bugs.winehq.org/show_bug.cgi?id=33380

--- Comment #1 from [e-mail] 2013-04-13 04:00:32 CDT ---
Created attachment 44173
  --> http://bugs.winehq.org/attachment.cgi?id=44173
Console output with WINEDEBUG=+shdocvw set

Additional output with shdocvw set.

[Bug 33380] Autodesk 3ds Max 2009 unable to activate

http://bugs.winehq.org/show_bug.cgi?id=33380

--- Comment #2 from Austin English  2013-04-13 13:00:26 CDT ---
Does winetricks jscript or ie7 help?

[Bug 33380] Autodesk 3ds Max 2009 unable to activate

http://bugs.winehq.org/show_bug.cgi?id=33380

--- Comment #3 from [e-mail] 2013-04-13 13:56:34 CDT ---
Sorry I forgot to mention I tried the winetricks stuff.

IE 6 and 7 do nothing in reagrd to this bug. (In fact that makes the activation
window not show up at all.)

IE 8 makes the application crash.

wininet, jscript, and winhtml do nothing. (Neither helps nor makes it worse.)

[Bug 33380] Autodesk 3ds Max 2009 unable to activate

https://bugs.winehq.org/show_bug.cgi?id=33380

--- Comment #4 from Austin English  ---
This is your friendly reminder that there has been no bug activity for over a
year. Is this still an issue in current (1.7.37 or newer) wine? If so, please
attach the terminal output in 1.7.37 (see http://wiki.winehq.org/FAQ#get_log).

[Bug 33380] Autodesk 3ds Max 2009 unable to activate

https://bugs.winehq.org/show_bug.cgi?id=33380

--- Comment #5 from [e-mail] ---
Created attachment 51078
  --> https://bugs.winehq.org/attachment.cgi?id=51078
Updated Normal error log 21-3-2015

In reply to comment 4,

Currently I cannot test this bug as attempting to call up the activation window
causes a "fixme:dbghelp:elf_search_auxv can't find symbol in module" error and
3DS Max will run it's crash handler as a result.

Attached is the updated console log, and WINEDBUG=+dbghelp log with the error
that shows up now.

[Bug 33380] Autodesk 3ds Max 2009 unable to activate

https://bugs.winehq.org/show_bug.cgi?id=33380

--- Comment #6 from [e-mail] ---
Created attachment 51079
  --> https://bugs.winehq.org/attachment.cgi?id=51079
console log with dbghelp channel enabled

[Bug 33380] Autodesk 3ds Max 2009 unable to activate

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33380

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|                            |https://web.archive.org/web
                   |                            |/20150724061434/http://file
                   |                            |s.modacity.net/software/3ds
                   |                            |max/3dsmax9.zip
          Component|-unknown                    |mshtml
     Ever confirmed|0                           |1
           Keywords|                            |download
             Status|UNCONFIRMED                 |NEW
                 CC|                            |[e-mail]

--- Comment #7 from Anastasius Focht  ---
Hello folks,

confirming, still present.

Adding stable download link via Internet Archive:

https://web.archive.org/web/20150724061434/http://files.modacity.net/softwar...

Click sequence:

'Activate the Product' -> 'Next' -> select 'Get an activation code' -> 'Next'

--- snip ---
$ pwd
/home/focht/.wine/drive_c/Program Files/Autodesk/3ds Max 9

$ WINEDEBUG=+loaddll,+seh,+mshtml,+jscript wine ./3dsmax.exe
...
0024:trace:mshtml:call_event_handlers L"click" >>>
0024:trace:jscript:DispatchEx_QueryInterface (043698C8)->(IID_IDispatchEx
0031DBEC)
0024:trace:jscript:DispatchEx_InvokeEx (043698C8)->(0 409 1 0031DCA0 0031DC78
0031DBF0 00000000)
0024:trace:jscript:enter_script ctx 0417A6D0 ei 0031DB70 prev 00000000
0024:trace:jscript:Function_invoke func 043698C8 this 0436A228
0024:trace:jscript:InterpretedFunction_call 043698C8
0024:trace:mshtml:ActiveScriptSite_OnEnterScript (0417A628)->()
0024:trace:jscript:init_dispex 043A79E8 (00000000)
0024:trace:mshtml:HTMLDOMNode_AddRef (0436A228) ref=5
0024:trace:jscript:enter_bytecode 
0024:trace:jscript:interp_identid L"onNext" 0
0024:trace:jscript:identifier_eval L"onNext"
0024:trace:jscript:jsdisp_get_id not found L"onNext"
0024:trace:jscript:interp_call_member 0 0
0024:trace:jscript:invoke_prop_func call L"onNext" 04200430
0024:trace:jscript:Function_invoke func 04200430 this 0417A7F8
0024:trace:jscript:InterpretedFunction_call 04200430
0024:trace:jscript:init_dispex 043A7B18 (00000000)
0024:trace:jscript:interp_ident L"defaulturl"
0024:trace:jscript:identifier_eval L"defaulturl"
0024:trace:jscript:jsdisp_get_id not found L"defaulturl"
0024:trace:jscript:prop_get L"defaulturl" ret undefined
0024:trace:jscript:DispatchEx_Release (0417A7F8) ref=2
0024:trace:jscript:interp_str L"search"
0024:trace:jscript:interp_memberid 0
0024:warn:jscript:to_object object expected
0024:warn:jscript:unwind_exception Exception 800a138f undefined in:
0024:warn:jscript:print_backtrace 0    L"onNext"()
0024:warn:jscript:print_backtrace 1    0436A228->[unnamed]()
0024:warn:jscript:print_backtrace 2    [native code]
0024:trace:jscript:throw_error 800a138f
0024:trace:jscript:set_error_location source L"if
(defaulturl.search("RTCountryPage.html") != (-1) &&\n\t\t\t\t   ((betamode ==
"y") ||\n\t\t\t\t    (processstage == "0")))
{\n\t\t\t\t\tStartAni();\n\t\t\t\t\tdocument.eRegForm.submit();\n\t\t\t\t\tdocument.RTForm.submitbutn.disabled
= true;\n\t\t\t\t} else {\n\t\t\t\t\tlocation."... in L"<!--\t\t\t\n\t\t\tvar
defaulturl;\n\t\t\t// setdefurl() is called on page load & puts the selected
radio button\n\t\t\t// value (an html page) into the variable defaulturl.  The
Next button\n\t\t\t// uses defaulturl to go to the proper page.\n\t\t\tfunction
setdefurl() {\n\t\t\t\tfor (i=0"...
0024:trace:jscript:DispatchEx_Release (043A7B18) ref=1
0024:trace:jscript:jsdisp_free (043A7B18)
0024:trace:jscript:DispatchEx_Release (0417A7F8) ref=1
0024:trace:jscript:DispatchEx_Release (043A79E8) ref=1
0024:trace:jscript:jsdisp_free (043A79E8)
0024:trace:mshtml:HTMLDOMNode_Release (0436A228) ref=4
0024:trace:jscript:leave_script ctx 0417A6D0 ei 0031DB70 prev 00000000
0024:warn:jscript:leave_script 800a138f
0024:fixme:mshtml:ActiveScriptSite_OnScriptError (0417A628)->(043A79E8)
0024:trace:jscript:JScriptError_Release (043A79E8) ref=0
0024:trace:mshtml:ActiveScriptSite_OnLeaveScript (0417A628)->()
0024:trace:jscript:DispatchEx_Release (043698C8) ref=2
0024:warn:mshtml:call_event_handlers L"click" <<< 800a138f
...
--- snip ---

'Enter an activation code' is visible. Clicking 'Next' leads to page where
serial numbers can be input. Selection one of the 'Paste the activation code'
or 'Type the activation code' and then clicking 'Next' does nothing.

--- snip ---
...
0250:trace:mshtml:call_event_handlers L"click" >>>
0250:trace:jscript:DispatchEx_QueryInterface (10EA5F78)->(IID_IDispatchEx
0031DBEC)
0250:trace:jscript:DispatchEx_InvokeEx (10EA5F78)->(0 409 1 0031DCA0 0031DC78
0031DBF0 00000000)
0250:trace:jscript:enter_script ctx 045C4810 ei 0031DB70 prev 00000000
0250:trace:jscript:Function_invoke func 10EA5F78 this 10E7F470
0250:trace:jscript:InterpretedFunction_call 10EA5F78
0250:trace:mshtml:ActiveScriptSite_OnEnterScript (0477F540)->()
0250:trace:jscript:init_dispex 10EBCD80 (00000000)
0250:trace:mshtml:HTMLDOMNode_AddRef (10E7F470) ref=5
0250:trace:jscript:enter_bytecode 
0250:trace:jscript:interp_identid L"resetContactInfo" 0
0250:trace:jscript:identifier_eval L"resetContactInfo"
0250:trace:jscript:jsdisp_get_id not found L"resetContactInfo"
0250:trace:jscript:interp_call_member 0 0
0250:trace:jscript:invoke_prop_func call L"resetContactInfo" 10E68BE8
0250:trace:jscript:Function_invoke func 10E68BE8 this 0469A5E8
0250:trace:jscript:InterpretedFunction_call 10E68BE8
0250:trace:jscript:init_dispex 001B4CA0 (00000000)
0250:trace:jscript:interp_ident L"reqtype"
0250:trace:jscript:identifier_eval L"reqtype"
0250:trace:jscript:jsdisp_get_id not found L"reqtype"
0250:trace:jscript:prop_get L"reqtype" ret str(L"1")
0250:trace:jscript:DispatchEx_Release (0469A5E8) ref=2
0250:trace:jscript:interp_double 1.000000
0250:trace:jscript:interp_eq str(L"1") == 1.000000
0250:trace:jscript:jsval_strict_equal 
0250:trace:jscript:interp_jmp_z 
0250:trace:jscript:interp_ident L"document"
0250:trace:jscript:identifier_eval L"document"
0250:trace:jscript:jsdisp_get_id not found L"document"
0250:trace:jscript:jsdisp_get_id not found L"document"
0250:trace:mshtml:HTMLWindow2_QueryInterface (0477F3E8)->(IID_IDispatchEx
0031D950)
0250:trace:mshtml:HTMLWindow2_AddRef (0477F3E8) ref=4
0250:trace:mshtml:WindowDispEx_GetDispID (0477F3E8)->(L"document" 10000001
0031D97C)
0250:trace:jscript:JScript_GetScriptDispatch (045E7578)->(L"window" 0031D8BC)
0250:trace:jscript:DispatchEx_QueryInterface (0469A5E8)->(IID_IDispatchEx
0031D8C8)
0250:trace:jscript:DispatchEx_GetDispID (0469A5E8)->(L"document" 10000001
0031D8F8)
...
0250:trace:mshtml:HTMLFormElement_invoke (10EBCF58)->(60000005 409 2 0031D950
0031D968 0031D8F0 045C1A30)
0250:trace:mshtml:HTMLDOMNode_AddRef (10EBA398) ref=3
0250:trace:mshtml:HTMLDOMNode_AddRef (10EBA398) ref=4
0250:trace:mshtml:HTMLDOMNode_Release (10EBA398) ref=3
0250:trace:mshtml:HTMLDOMNode_Release (10EBCF58) ref=4
0250:trace:mshtml:HTMLDOMNode_AddRef (10EBA398) ref=4
0250:trace:mshtml:HTMLDOMNode_Release (10EBA398) ref=3
0250:trace:mshtml:HTMLDOMNode_Release (10EBCF58) ref=3
0250:trace:jscript:interp_double 0.000000
0250:trace:jscript:interp_array 
0250:trace:mshtml:HTMLDOMNode_QI (10EBA398)->(IID_IDispatchEx 0031D96C)
0250:trace:mshtml:HTMLDOMNode_AddRef (10EBA398) ref=4
0250:trace:mshtml:DispatchEx_GetDispID (10EBA398)->(L"0" 10000001 0031D9B4)
0250:trace:mshtml:HTMLDOMNode_Release (10EBA398) ref=3
0250:trace:mshtml:HTMLDOMNode_Release (10EBA398) ref=2
0250:trace:jscript:interp_member 
0250:warn:jscript:to_object object expected
0250:warn:jscript:unwind_exception Exception 800a138f undefined in:
0250:warn:jscript:print_backtrace 0    L"resetContactInfo"()
0250:warn:jscript:print_backtrace 1    10E7F470->[unnamed]()
0250:warn:jscript:print_backtrace 2    [native code]
0250:trace:jscript:throw_error 800a138f
0250:trace:jscript:set_error_location source L"if
(document.RTForm.selradio[0].checked) {\n\t\t\t\t\tdocument.RTForm.auth.value =
reformatAuthCodeFromPasteBox(document.RTForm.testarea.value);\n\t\t\t\t} else
{\n\t\t\t\t\tdocument.RTForm.auth.value = getFullAuthCode();\n\t\t       
}\n\t\t    }\n\t\t\n\t\t    //  reset country informat"... in L"<!--\n\t\tvar
filler = 220;\n\t\t\n\t\tvar maxTextFields = 14;\n\t\tvar maxBufferFields =
38;\n\t\tvar digitPerField = 4;\n\t\tvar fieldsPerRow = 4;\n\t\tvar
totalTextFields = 14;\n\t\tvar fieldValues = new Array
(maxBufferFields);\n\t\t\n\t\tvar sNewString=""; //  for paste
only\n\t\t\n"...
0250:trace:jscript:DispatchEx_Release (001B4CA0) ref=1
0250:trace:jscript:jsdisp_free (001B4CA0)
0250:trace:jscript:DispatchEx_Release (0469A5E8) ref=1
0250:trace:jscript:DispatchEx_Release (10EBCD80) ref=1
0250:trace:jscript:jsdisp_free (10EBCD80)
0250:trace:mshtml:HTMLDOMNode_Release (10E7F470) ref=4
0250:trace:jscript:leave_script ctx 045C4810 ei 0031DB70 prev 00000000
0250:warn:jscript:leave_script 800a138f
0250:fixme:mshtml:ActiveScriptSite_OnScriptError (0477F540)->(10EF6F38)
0250:trace:jscript:JScriptError_Release (10EF6F38) ref=0
0250:trace:mshtml:ActiveScriptSite_OnLeaveScript (0477F540)->()
0250:trace:jscript:DispatchEx_Release (10EA5F78) ref=2
0250:warn:mshtml:call_event_handlers L"click" <<< 800a138f
--- snip ---

Although there are jscript errors, they are likely caused by Wine-Gecko/mshtml
deficiencies.

$ sha1sum 3dsmax9.zip 
d04eeb0eeabbb7cedaf536170fb6879b2faf1a25  3dsmax9.zip

$ du -sh 3dsmax9.zip 
590M    3dsmax9.zip

$ wine --version
wine-6.0-rc2

Regards

[Bug 33380] Autodesk 3ds Max 2009 - Can't get past 'Get an Activation Code' page

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33380

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Autodesk 3ds Max 2009       |Autodesk 3ds Max 2009 -
                   |unable to activate          |Can't get past 'Get an
                   |                            |Activation Code' page

--- Comment #8 from Anastasius Focht  ---
Hello folks,

there is slightly older bug 32317 which is essentially talking about the same
issue(s).

To avoid duplication, targeting the non-functional 'Get an activation code'
process here. Refining summary accordingly.

Regards

[Bug 33380] Autodesk 3ds Max 2009 - Can't get past 'Get an Activation Code' page

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33380

--- Comment #9 from Bruni  ---
Since this bug is about Autodesk 3ds Max 2009 (3ds max 9 was issued in 2006), I
post a link to Autodesk3dsMax2009_ENU_TrialDownload.exe (908,7 MB):

https://web.archive.org/web/20201213125306/https://s173iva.storage.yandex.ne...

[Bug 33380] Autodesk 3ds Max 2009 - Can't get past 'Get an Activation Code' page

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33380

--- Comment #10 from Bruni  ---
Hm, web archive doesn't seem in any way tolerant of large files.
Link from previous comment is dead 2 months after uploading.
Could anyone upload it to CDN, please?

908 MB, sha1 9dfd06b719e12d4aae2c02f6f608fb1cc7b0cce7

https://web.archive.org/web/20210321203328/https://s229myt.storage.yandex.ne...

[Bug 33380] Autodesk 3ds Max 2009 - Can't get past 'Get an Activation Code' page

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33380

--- Comment #11 from Anastasius Focht  ---
Hello Bruni,

--- quote ---
Hm, web archive doesn't seem in any way tolerant of large files.
Link from previous comment is dead 2 months after uploading.
Could anyone upload it to CDN, please?
--- quote ---

well, archive.org is a hit and miss when it comes to availability and
reliability (triggering snapshots/manual uploads/downloads). My impression is
that it became worse in the recent months. Maybe too much influx of new "users"
while infrastructure wasn't scaled appropriately. A lot of times I have to back
off for some hours or wait the until next day to stop myself from rage
quitting.

Afaik there is only a limit of 2 GB to single files (binaries).
Your 908 MB application snapshot from comment #9 still exists:

Using Wayback CDX API and 'wget' to search for all binary/application snapshots
under the base URL

https://github.com/internetarchive/wayback/blob/master/wayback-cdx-server/RE...

--- snip ---
$ wget
http://web.archive.org/cdx/search/cdx?url=%22https://s173iva.storage.yandex...."
-q -O -  | jq

[
  [
    "urlkey",
    "timestamp",
    "original",
    "mimetype",
    "statuscode",
    "digest",
    "length"
  ],
  [

"net,yandex,storage,s173iva)/rdisk/31285e59f19a347c1dd076cbc9989f2f0e1122382c6362dfe3f212a19907bee0/5fd6468d/mry7m-m8gqk8v7qzrg1ryz2etnsztatsmll7dz8idybu8hqz4b9rfpvca-t5jkokeetn4n-72qlxavbca1x0ja==?content_type=application/x-msdownload&disposition=attachment&filename=autodesk3dsmax2009_enu_trialdownload.exe&force_default=no&fsize=952865773&hash=rqc/yetyjmasnzwpfgdkwtfdg/ybbsl87o1xfnwjhca=&hid=b543bd039a46556b008b2f4938aa64cd&limit=0&media_type=executable&owner_uid=18500067&pb=u2fsdgvkx19aqftzdxx_adpov9v5hhcyfkivzt--76uoff60tawli0yebxr_7aez6lzyq_kr_xynwts1fkw2vj9zpiuo6hvfsuv0zf0w9au&rtoken=c8wqgpkcgfkp&s=402981b274c62019a87106c33d65375fd812c2f1a0ef1c45585fecc3c8613e55&tknv=v2&ts=5b65b5604fd40&uid=0&ycrid=na-43d6e8bcfdb58609606f7a5f270da22e-downloader11h",
    "20201213125306",

"https://s173iva.storage.yandex.net/rdisk/31285e59f19a347c1dd076cbc9989f2f0e1...",
    "application/x-msdownload",
    "200",
    "TX6QNNYZ4EWUVLRMAL3PMCH3DTD3BTHH",
    "953053112"
  ]
]

--- snip ---

I filtered for http status 200 (OK) and mime-type 'application/x-msdownload' to
limit the results to application binaries only.

Trying to download it using 'wget' command line:

--- snip ---
$ wget
"https://web.archive.org/web/20201213125306/https://s173iva.storage.yandex.ne..."
-O Autodesk3dsMax2009_ENU_TrialDownload.exe

--2021-03-21 22:42:53-- 
https://web.archive.org/web/20201213125306/https://s173iva.storage.yandex.ne...
Resolving web.archive.org (web.archive.org)... 207.241.237.3
Connecting to web.archive.org (web.archive.org)|207.241.237.3|:443...
connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-msdownload]
Saving to: ‘Autodesk3dsMax2009_ENU_TrialDownload.exe’

Autodesk3dsMax2009_ENU_TrialDownload.exe                 [                     
                          <=>                                                  
                 ]  18.42M  85.4KB/s               ^C
<works>
--- snip ---

I don't see the problem here.

Regards

[Bug 33380] Autodesk 3ds Max 2009 - Can't get past 'Get an Activation Code' page

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33380

Neko-san  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]