[Bug 33209] New: Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

Bug #: 33209
           Summary: Tribes: Ascend cannot authenticate user
           Product: Wine
           Version: 1.5.25
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: winsock
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Using the latest wine 1.5.25 or latest from the git repository, the game starts
and goes to the login screen, but there is no way you can login. I get all
kinds of errors, mainly:
Username or password wrong
Connection timed out
Connection lost

It seems that the problem relies in winsock, I've attached a +winsock log
The highlight seems to be the following, as this line is repeated again and
again:

trace:winsock:WS2_recv_base socket 01c8, wsabuf 0x33ebb0, nbufs 1, flags 0,
from 0x33ec2c, fromlen 16, ovl 0x0, func 0x0
trace:winsock:WS2_recv_base fd=177, options=0
warn:winsock:WS2_recv_base  -> ERROR 10035

Also, doing a search in the log for "63.251.64.141" (the authentication
server's IP) will give you the parts from when I clicked on the "Login" button.

Thanks,
Thanos

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #1 from thanoulas  2013-03-14 18:32:09 CDT ---
Created attachment 43932
  --> http://bugs.winehq.org/attachment.cgi?id=43932
+winsock, err+all, fixme+all

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

thanoulas  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                URL|                            |http://www.hirezstudios.com
                   |                            |/tribesascend/home
                 CC|                            |[e-mail]
         OS/Version|Linux                       |Mac OS X

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #2 from thanoulas  2013-03-14 18:35:41 CDT ---
The winetricks requirements are:

dotnet35 d3dx11_43 xact_jun2010

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

Felix Hellmann  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #3 from Felix Hellmann  2013-03-19 09:12:39 CDT ---
I can confirm this with wine 1.5.26 and Fedora 64bit.

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #4 from thanoulas  2013-07-25 05:34:47 CDT ---
Still can't login with 1.6 stable, OS X 10.8.3

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #5 from [e-mail] 2013-07-28 01:46:36 CDT ---
@Whoever can fix this really annoying bug!
It has been months and this bug is still a problem!
All that has happened is Felix "Confirming" That the bug exists... Because
thats helpful somehow...

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #6 from Felix Hellmann  2013-07-28 03:13:49 CDT ---
Confirming is helpful in the way that I confirm I also am affected on a
different system composition so the problem is not Mac Specific.

Also the more people are affected the more attention the bug gets.

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

thanoulas  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|1.5.25                      |1.6

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #7 from [e-mail] 2013-07-29 04:47:33 CDT ---
(In reply to comment #6)
> Confirming is helpful in the way that I confirm I also am affected on a
> different system composition so the problem is not Mac Specific.
>
> Also the more people are affected the more attention the bug gets.

Oh i see... Sorry if I was annoying :P

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
            Version|1.6                         |1.5.25
     Ever Confirmed|0                           |1

--- Comment #8 from Bruno Jesus  2013-07-29 10:16:01 CDT ---
Please don't change the original reported version.

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #9 from thanoulas  2013-07-29 10:21:28 CDT ---
Why is that? Surely if it applies to the latest it applies to all previous?
It's not a regression

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #10 from Bruno Jesus  2013-07-29 10:59:05 CDT ---
(In reply to comment #9)
> Why is that? Surely if it applies to the latest it applies to all previous?
> It's not a regression

It's a general rule, a comment saying that it's still present in version x.y.z
is enough (like comment 4).

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #11 from thanoulas  2013-07-29 11:34:46 CDT ---
(In reply to comment #10)
> (In reply to comment #9)
> > Why is that? Surely if it applies to the latest it applies to all previous?
> > It's not a regression
>
> It's a general rule, a comment saying that it's still present in version x.y.z
> is enough (like comment 4).

Sorry then, didn't know

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #12 from Bruno Jesus  2013-08-07 21:20:24 CDT ---
Dup of bug 30020?

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #13 from thanoulas  2013-08-08 00:47:34 CDT ---
(In reply to comment #12)
> Dup of bug 30020?

No, the problem described in 30020 no longer exists. Wine can start the service
and connect to it fine. The issue here is after you launch the game, it takes
you to the login screen in-game where it fails to login after you enter your
username and password.

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 33209] Tribes: Ascend cannot authenticate user

http://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #14 from [e-mail] 2013-10-29 21:49:07 CDT ---
How's work on this going? If any...

[Bug 33209] Tribes: Ascend cannot authenticate user

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33209

Zeb Figura  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|winsock                     |-unknown
           Keywords|download                    |
                URL|http://www.hirezstudios.com |
                   |/tribesascend/home          |
                 CC|                            |[e-mail]

--- Comment #15 from Zeb Figura  ---
Is this bug still present in current wine (7.9)?

[Bug 33209] Tribes: Ascend cannot authenticate user

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33209

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|[e-mail]    |

[Bug 33209] Tribes: Ascend cannot authenticate user

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33209

--- Comment #16 from Felix Hellmann  ---
It's been impossible to check for a while now doe to the game being shut down
in 2016
(https://www.gamedeveloper.com/business/hi-rez-closes-the-book-on-i-tribes-as...)

Since the bug is specific to this game it can probably be abandoned.

[Bug 33209] Tribes: Ascend cannot authenticate user

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33209

Zeb Figura  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |ABANDONED
             Status|NEW                         |RESOLVED

--- Comment #17 from Zeb Figura  ---
(In reply to Felix Hellmann from comment #16)
> It's been impossible to check for a while now doe to the game being shut
> down in 2016
> (https://www.gamedeveloper.com/business/hi-rez-closes-the-book-on-i-tribes-
> ascend-i-)
>
> Since the bug is specific to this game it can probably be abandoned.

Unfortunate. Thanks for reporting back.

[Bug 33209] Tribes: Ascend cannot authenticate user

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33209

Olivier F. R. Dierick  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|ABANDONED                   |FIXED
                 CC|                            |[e-mail]

--- Comment #18 from Olivier F. R. Dierick  ---
(In reply to Felix Hellmann from comment #16)
> It's been impossible to check for a while now doe to the game being shut
> down in 2016
> (https://www.gamedeveloper.com/business/hi-rez-closes-the-book-on-i-tribes-
> ascend-i-)
>
> Since the bug is specific to this game it can probably be abandoned.

Hello,

It's possible that the original issue was caused by the official servers being
shut-down and therefore returning errors when trying to authenticate.

The game can still be downloaded from Steam:
https://store.steampowered.com/app/17080/Tribes_Ascend/

Although the official servers were shutdown, it seems that the game can still
be played on community servers:

Some reddit post redirecting to the taserver project:
https://www.reddit.com/r/Tribes/comments/mfspiv/are_there_community_servers_...

https://www.reddit.com/r/Tribes/comments/c20tyo/tired_of_unkickable_hackers_...

The discord server of the taserver project:
https://discord.gg/8enekHQ

The taserver project:
https://github.com/Griffon26/taserver

It works with the official game client, so the login mechanism is the same, I
guess.

Someone could check if authenticating on one of the community server is
working.

Regards.

[Bug 33209] Tribes: Ascend cannot authenticate user

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=33209

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #19 from Alexandre Julliard  ---
Closing bugs fixed in 7.10.