http://bugs.winehq.org/show_bug.cgi?id=58241
Bug ID: 58241 Summary: em client 10 does not work if at least one email account is added Product: Wine Version: 10.7 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: wine@ljaeckle.de Distribution: ---
With a fresh wine installation (rm ~/.wine) and an updated manjaro, there is no chance to use em client 10 or an older em client 9 (https://de.emclient.com/download) after setting up an email account. The installer works, the app starts, the wizard can be used as intended. However, once an email account get added and the first few emails get downloaded freezes the em client application.
There are reports in your database which state that em client 8 reached the "Gold" level. I wonder why em client 10 then fails.
http://bugs.winehq.org/show_bug.cgi?id=58241
--- Comment #1 from Rafał Mużyło galtgendo@o2.pl ---
I wonder why em client 10 then fails.
Why not ?
On a more serious note, any errors displayed by the app and/or anything interesting in the console output ?
http://bugs.winehq.org/show_bug.cgi?id=58241
--- Comment #2 from wine@ljaeckle.de --- Created attachment 78582 --> http://bugs.winehq.org/attachment.cgi?id=78582 log file
wine 'C:\users<user>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\eM Client.lnk' &> emclient.log
http://bugs.winehq.org/show_bug.cgi?id=58241
--- Comment #3 from wine@ljaeckle.de --- Thanks for your hint, seems that I missed attaching the logs. :( Seems that there is at least one error with winegstreamer.
0:00:00.004211047 5092 0x7dd0b180 ERROR WINE wg_transform.c:737:wg_transform_create: Failed to create winegstreamer transform. 01a4:err:winediag:h264_encoder_create GStreamer doesn't support H.264 encoding, please install appropriate plugins
Could this be causing the problem? And how can I fix it?
http://bugs.winehq.org/show_bug.cgi?id=58241
--- Comment #4 from Rafał Mużyło galtgendo@o2.pl --- (In reply to wine from comment #3)
0:00:00.004211047 5092 0x7dd0b180 ERROR WINE wg_transform.c:737:wg_transform_create: Failed to create winegstreamer transform. 01a4:err:winediag:h264_encoder_create GStreamer doesn't support H.264 encoding, please install appropriate plugins
Could this be causing the problem? And how can I fix it?
Difficult to tell - hangs are often difficult to diagnose, even when you're using a debugger to look at the backtrace of all the threads; without that you're left with reading the tea leaves.
When it comes to that plugin, it's either gst-plugins-libav or openh264dec from gst-plugins-bad (well, perhaps there are more h264 gstreamer plugins, but usually with video the libav one is the best bet (as long as your ffmpeg has the needed codec)).
http://bugs.winehq.org/show_bug.cgi?id=58241
--- Comment #5 from wine@ljaeckle.de --- Seems that the plugins are already installed. :|
I tried now different configurations incl. those lutris provides. Options: Windows 7, 10, 11 | dvxk enabled/disabled | VKD3D enabled/disabled | iGPU / dGPU, ... At the end, em client always freezes after adding one email account. Afterwards, the program doesn't start properly at all.
Based on older posts, other users also didn't manage to get the program running. So, seems that I cannot use Wine for running em client & need to find an alternative.
Nevertheless, thanks for your support. You are welcome to close the ticket.
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