[Bug 21627] New: Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Summary: Black surfaces on sims 3 characters
           Product: Wine
           Version: unspecified
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=26106)
 --> (http://bugs.winehq.org/attachment.cgi?id=26106)
screenshot

Sims 3 characters have black areas on their bodies.
After bisecting, seems like commit bef792f5ff2cd87db98b58acb182123ef76be6e6 is
the problem.
More in attachments.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #1 from kriko   2010-02-07 11:23:00 ---
Created an attachment (id=26107)
 --> (http://bugs.winehq.org/attachment.cgi?id=26107)
bisect output

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |regression
                 CC|                            |[e-mail]

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Vitaliy Margolen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|-unknown                    |directx-d3d
            Version|unspecified                 |1.1.38

--- Comment #2 from Vitaliy Margolen   2010-02-07 20:39:02 ---
commit bef792f5ff2cd87db98b58acb182123ef76be6e6
Author: Henri Verbeet 
Date:   Mon Feb 1 13:52:55 2010 +0100

wined3d: Handle zero-length vectors for WINED3DSIH_NRM.

Unfortunately there's no reliable way to generate infinity in GLSL, but a
    sufficiently large value will probably do. The important part of the patch
is
    that we don't generate NaN, because that will keep propagating through the
    entire shader.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #3 from Austin English   2010-02-11 10:05:50 ---
*** Bug 21641 has been marked as a duplicate of this bug. ***

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #4 from Henri Verbeet   2010-02-15 04:02:48 ---
Is there any debug output in the console?

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #5 from kriko   2010-03-07 03:57:15 ---
(In reply to comment #4)
> Is there any debug output in the console?

With or without the patch?

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #6 from Henri Verbeet   2010-03-08 15:46:09 ---
With the patch. I.e., when the bug happens.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #7 from kriko   2010-03-10 16:27:03 ---
Created an attachment (id=26738)
 --> (http://bugs.winehq.org/attachment.cgi?id=26738)
console output

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Danila Joukotsky  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #8 from Danila Joukotsky   2010-03-18 05:42:49 ---
Confirm this bug in today git, Wed, 17 Mar 2010 15:35:47 +0000

After unroll commit bef792f5ff2cd87db98b58acb182123ef76be6e6 no more black
areas

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #9 from Henri Verbeet   2010-03-18 12:17:05 ---
Created an attachment (id=26875)
 --> (http://bugs.winehq.org/attachment.cgi?id=26875)
patch

Does this patch help for this bug or bug 21641 which was marked as a duplicate
of this one? Also, could people affected by this list their graphics card? I
think this may only affect NVIDIA GF7 and earlier.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #10 from Danila Joukotsky   2010-03-19 01:05:34 ---
(In reply to comment #9)
> Does this patch help for this bug

No, black areas still here
> Also, could people affected by this list their graphics card? I
> think this may only affect NVIDIA GF7 and earlier.

Yes, I have nVidia Corporation G71GL [Quadro FX 3500] (rev a1)

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #11 from kriko   2010-03-19 08:44:59 ---
(In reply to comment #9)
> Does this patch help for this bug or bug 21641 which was marked as a duplicate
> of this one?

No, now they are more gray for me.
> Also, could people affected by this list their graphics card? I
> think this may only affect NVIDIA GF7 and earlier.

Geforce 7600GT

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

NSLW  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]
                   |                            |m

--- Comment #12 from NSLW   2010-03-22 13:17:57 ---
I cannot confirm this bug on Wine 1.1.41. I play Polish full version of AOE III
(patched to 1.13) without any problems on highest possible graphic settings.

My GFX is NVIDIA 9xxx and drivers version is 195.36.15

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #13 from NSLW   2010-03-24 04:46:07 ---
I tested The Sims 3 too and as before I cannot confirm this graphical bug.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #14 from Danila Joukotsky   2010-03-24 06:57:18 ---
(In reply to comment #13)
> I tested The Sims 3 too and as before I cannot confirm this graphical bug.
> Also, could people affected by this list their graphics card? I
> think this may only affect NVIDIA GF7 and earlier.
> My GFX is NVIDIA 9xxx and drivers version is 195.36.15

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #15 from Jaime Rave   2010-03-24 08:32:02 ---
I have retested Age Of Empires III with wine 1.1.41 and the bug is fixed.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|                            |FIXED

--- Comment #16 from Dmitry Timoshkov   2010-03-24 09:21:56 ---
Reported fixed.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #17 from Danila Joukotsky   2010-03-24 10:10:38 ---
Created an attachment (id=27013)
 --> (http://bugs.winehq.org/attachment.cgi?id=27013)
artefacts

NOT fixed for me!

wine-1.1.41-119-g3c6c2fe

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #18 from NSLW   2010-03-24 11:00:52 ---
(In reply to comment #17)
> Created an attachment (id=27013)

--> (http://bugs.winehq.org/attachment.cgi?id=27013) [details]
> artefacts
>
> NOT fixed for me!
>
> wine-1.1.41-119-g3c6c2fe

Of course that's not fixed for you. Henri mentioned:
> Also, could people affected by this list their graphics card? I
> think this may only affect NVIDIA GF7 and earlier.

so this:

(In reply to comment #16)
> Reported fixed.

was to rashly.

Now we do know that this bug does occur on GF7 and not on GF9.

BTW.
Jaime Rave could you please give your graphic card name?

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |UNCONFIRMED
         Resolution|FIXED                       |

--- Comment #19 from Dmitry Timoshkov   2010-03-24 11:09:45 ---
Reopening then.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #20 from Jaime Rave   2010-03-24 12:03:00 ---
> BTW.
> Jaime Rave could you please give your graphic card name?

Intel GM45 (GMA4500HD)

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #21 from Danila Joukotsky   2010-04-05 08:17:06 ---
wine-1.1.42 - bug not disappear

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #22 from kriko   2010-05-29 05:15:19 ---
wine-1.2-rc2 - still present

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #23 from Henri Verbeet   2010-07-06 12:12:27 ---
Does the patch attached to bug 22504
(http://bugs.winehq.org/attachment.cgi?id=29390) make any difference here?

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #24 from kriko   2010-07-13 02:53:09 ---
(In reply to comment #23)
> Does the patch attached to bug 22504
> (http://bugs.winehq.org/attachment.cgi?id=29390) make any difference here?

After extensive testing - no.
The bodies seems do be darker except the forehead, lightning is weird in some
places, some objects in buy mode (when previewing) are completely dark.
Seems like this patch in general makes things darker.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #25 from kriko   2010-07-22 10:40:50 ---
With wine-1.2 the problem seems to have disappeared for me (in sims3 game).

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #26 from kriko   2010-07-22 15:54:06 ---
(In reply to comment #25)
> With wine-1.2 the problem seems to have disappeared for me (in sims3 game).

Sorry, again after more testing they do exists - they only appear at certain
outfits.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

NSLW  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|[e-mail] |
                   |m                           |

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

evanh  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #27 from evanh   2010-08-09 09:25:19 ---
There is reports of Wine 1.3.x working if someone with a 6k/7k GPU could test
it.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Markus  changed:

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                 CC|                            |[e-mail]

--- Comment #28 from Markus   2010-08-22 00:40:35 ---
Same issue here on an ATI Radeon 3470 Mobility with fglrx/Catalyst version 10.7
and Wine 1.3. My sim's face looks like it was hit with a bucket of dark green
goo when zoomed out. When zooming in, the green turns into black polygons which
look like z-buffer issues (they flicker when moving the camera).

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Michael Stefaniuc  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
                 CC|                            |[e-mail]
     Ever Confirmed|0                           |1

--- Comment #29 from Michael Stefaniuc  2010-11-24 15:45:35 CST ---
Confirming as there are multiple comments/users that confirm this.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Jesse Zylstra  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #30 from Jesse Zylstra  2010-12-19 02:10:01 CST ---
Hello,

I do not post to bugs often, so if I am forgetting procedure or "bug
etiquette", I apologize.

I had a very similar issue with my game. This is not a fix, necessarily, but a
way to get the problem to stop for now.

In my game, anything with texture (which is everything..) was slowly starting
to turn black. First, some of the Sims clothing, then all of it. Then the cars,
the random objects in the house. Any new objects placed would have this issue.

What I did to fix it: 
Turn texture detail all the way down, exit, delete the cache, and see if the
problem is gone. 
I have gone over these steps in detail on my website:
http://winfix.zylblog.info/index.php/2010/12/19/the-sims-3-objects-sims-and-...
Keep in mind, these instructions may be very monotonous as they are written for
the most computer illiterate people to understand as easily as possible.

I hope this will help in some way!

Best, 
Jesse Zylstra

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Andrew Kanaber  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
                   |                            |g.uk

--- Comment #31 from Andrew Kanaber  2011-01-12 11:53:43 CST ---
This also affects Doctor Who - The Adventure Games. I git-bisected to the same
commit. This is with intel G45 graphics, driver 2.13.0 libdrm 2.4.21.

The characters have their eyes rendered all black, I put screenshots up here
http://kanaber.com/dwho-wine-1.1.37.png
http://kanaber.com/dwho-wine-1.1.38.png
if that helps (not from exactly the same time in-game, sorry)

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Henri Verbeet  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
    Regression SHA1|                            |bef792f5ff2cd87db98b58acb18
                   |                            |2123ef76be6e6

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #32 from Andrew Kanaber  2011-08-12 18:42:43 CDT ---
The bug above now no longer occurs for me (regardless of wine version used)
with libdrm 2.4.24, mesa 7.10.2, intel xorg driver 2.14.0. Before that with
libdrm 2.4.23, mesa 7.10.0, intel driver 2.13.0 the graphics were glitched
differently (character eyes correctly rendered but hair now
alpha-transparent(!)), again with no variation on the "zero-length vectors for
WINED3DSIH_NRM" change.

I guess that change was hitting some bug in the 3D drivers that is now fixed.

(BTW I forgot to mention the mesa version in the previous report, it was 7.7.1)

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #33 from Henri Verbeet  2011-09-15 15:31:55 CDT ---
Does this still happen with current Wine versions (1.3.28)?

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #34 from Andrew Kanaber  2011-09-30 03:14:33 CDT ---
(In reply to comment #33)
> Does this still happen with current Wine versions (1.3.28)?

Tried with Wine 1.3.29, no change: with old Mesa (7.7.1) still black surfaces,
with new Mesa (7.10.0) still okay as before.

Wine version
                |  1.1.37 | 1.1.38 | 1.3.29 |
         -------+---------+--------+--------+
Mesa     7.7.1  |   OK    |  BUG   |  BUG   |
version  -------+---------+--------+--------+
         7.10.0 |   OK    |   OK   |   OK   |
         -------+---------+--------+--------+

I tried retesting with old Wines - it's the Mesa version that makes the
difference.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #35 from Andrew Kanaber  2011-09-30 03:23:09 CDT ---
(In reply to comment #34)
> (In reply to comment #33)
>  Mesa (7.10.0) still okay as before.

Sorry, where I wrote 'Mesa 7.10.0' I meant 7.10.2. Gah.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

--- Comment #36 from Henri Verbeet  2011-09-30 15:30:24 CDT ---
Yeah, but that's probably a different bug. This was originally about a
regression on GF6/7 cards with the blob. I think that one shouldn't happen
anymore, but I'd like for someone to either confirm or deny that before marking
this FIXED.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Henri Verbeet  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #37 from Henri Verbeet  2011-11-02 06:32:46 CDT ---
Resolving FIXED then, reopen if not.

[Bug 21627] Black surfaces on sims 3 characters

http://bugs.winehq.org/show_bug.cgi?id=21627

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #38 from Alexandre Julliard  2011-11-04 14:14:23 CDT ---
Closing bugs fixed in 1.3.32.