[Bug 25586] New: MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

Summary: MS Office 2010 Pro Trial: Word, Excel, and Powerpoint
                    crash trying to print
           Product: Wine
           Version: 1.3.9
          Platform: x86
        OS/Version: Linux
            Status: NEW
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
        Depends on: 25476

Created an attachment (id=32581)
 --> (http://bugs.winehq.org/attachment.cgi?id=32581)
Excel 2010 crash from trying to print

To reproduce, start Excel, type a few numbers into the spreadsheet, go to the
File tab, click Print. Excel crashes immediately. Word and Powerpoint behave
the same.

Log is from Excel without any native dlls. Overrides used to get around other
bugs (riched20, usp10, urlmon, msxml6) do not prevent the crash.

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

--- Comment #1 from Nikolay Sivov  2010-12-21 19:46:44 CST ---
Not good:

---
fixme:msxml:domdoc_get_readyState stub! (0x1f3788)->(0x33ddf4)
err:msxml:domdoc_validateNode doc not well-formed
---

Native msxml6 wasn't installed properly or maybe newer version needed, not
sure. At least MXNamespaceManager60 should be registered:

---
err:ole:CoGetClassObject no class object {88d96a11-f192-11d4-a65f-0040963251e5}
could be created for context 0x1
---

---
fixme:shell:IShellFolder_Printers_fnParseDisplayName
(0x1deaf8)->(HWND=(nil),(nil),0x51e42b0=L"CUPS-PDF",(nil),pidl=0x33f39c,(nil))
stub
fixme:shell:IShellFolder_Printers_fnParseDisplayName
(0x19efe0)->(HWND=(nil),(nil),0x558bf30=L"hpphotosmartd5300series",(nil),pidl=0x33f39c,(nil))
stub
fixme:shell:IShellFolder_Printers_fnParseDisplayName
(0x1deaf8)->(HWND=(nil),(nil),0x65b9ba0=L"samsungml2010",(nil),pidl=0x33f39c,(nil))
stub
---

Does Office 2010 use its own Print dialogue? This failures are about getting
PIDLs for each printer.

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

--- Comment #2 from Rosanne DiMesio  2010-12-21 20:37:44 CST ---
Created an attachment (id=32582)
 --> (http://bugs.winehq.org/attachment.cgi?id=32582)
Excel crashing on print with native msxml6

Attaching log of crash on print with native msxml6 installed.

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

--- Comment #3 from Rosanne DiMesio  2010-12-21 20:44:04 CST ---
(In reply to comment #1)
> Native msxml6 wasn't installed properly or maybe newer version needed, not
> sure. At least MXNamespaceManager60 should be registered:

It wasn't installed at all for that log. I just uploaded a log obtained with
msxml6 installed. I can do one with all the other overrides, too, if you think
that would help.
> Does Office 2010 use its own Print dialogue? This failures are about getting
> PIDLs for each printer.

Yes, and it's very different from the old print dialogs--it includes a print
preview by default. The display is garbled in Wine.

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

--- Comment #4 from Rosanne DiMesio  2010-12-21 20:45:38 CST ---
Created an attachment (id=32583)
 --> (http://bugs.winehq.org/attachment.cgi?id=32583)
Screenshot of 2010 print dialog

Uploading a screenshot of the new Office 2010 print dialog.

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

--- Comment #5 from Nikolay Sivov  2010-12-22 04:58:05 CST ---
(In reply to comment #3)
> (In reply to comment #1)
> > Native msxml6 wasn't installed properly or maybe newer version needed, not
> > sure. At least MXNamespaceManager60 should be registered:
>
> It wasn't installed at all for that log. I just uploaded a log obtained with
> msxml6 installed. I can do one with all the other overrides, too, if you think
> that would help.

Sorry, I misread your first comment.

We'll need printers PIDLs to work anyway to support this.

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

--- Comment #6 from Rosanne DiMesio  2010-12-23 18:35:21 CST ---
The problem seems to be only with the new dialog. Printing using quick print
(on the quick access toolbar), which bypasses the dialog and sends the whole
document to print, works fine.

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

David Hedberg  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #7 from David Hedberg  2011-05-21 06:20:38 CDT ---
This shouldn't crash anymore in wine 1.3.20.

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

Wylda  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #8 from Wylda  2011-06-20 04:54:30 CDT ---
> This shouldn't crash anymore in wine 1.3.20.

Hi Rosanne, any chance for re-test?

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

--- Comment #9 from Rosanne DiMesio  2011-06-20 10:23:05 CDT ---
(In reply to comment #8)
> > This shouldn't crash anymore in wine 1.3.20.
>
> Hi Rosanne, any chance for re-test?

Probably not. My working trial expired several months ago and I haven't been
able to get past bug 25476 on a fresh install. The installer also crashes at
the end in 1.3.22, though by then the files have already been copied over.

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #10 from Rosanne DiMesio  2011-06-20 11:17:32 CDT ---
I managed to get a working wineprefix by killing the installer when it got to
the point of applying updates. Yes, this is fixed.

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #11 from Alexandre Julliard  2011-06-24 17:45:05 CDT ---
Closing bugs fixed in 1.3.23.

[Bug 25586] MS Office 2010 Pro Trial: Word, Excel, and Powerpoint crash trying to print

http://bugs.winehq.org/show_bug.cgi?id=25586

Bug 25586 depends on bug 25476, which changed state.

Bug 25476 Summary: MS Office Pro 2010 Trial: setup.exe is started when starting installed apps
http://bugs.winehq.org/show_bug.cgi?id=25476

What    |Old Value                   |New Value
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED