[Bug 24465] New: wine-1.3.2: Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

Summary: wine-1.3.2: Installer of Adobe Photoshop CS4
                    bootstrapper fails
           Product: Wine
           Version: 1.3.2
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=30867)
 --> (http://bugs.winehq.org/attachment.cgi?id=30867)
diff of installer logs

With wine-1.3.2, after applying the workaround from bug #24365, Adobe CS4 fails
to install. Its log says:

"Installation result: 1603
[      16] Sun Sep 19 15:50:25 2010 ERROR
2

Bootstrapper failed to install"

Attaching diff of installer logs, between wine-1.1.17 (works), and wine-1.3.2
(doesn't).

[Bug 24465] wine-1.3.2: Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #1 from Török Edwin  2010-09-19 07:56:33 CDT ---
Created an attachment (id=30868)
 --> (http://bugs.winehq.org/attachment.cgi?id=30868)
installer log with wine-1.3.2

[Bug 24465] wine-1.3.2: Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #2 from Török Edwin  2010-09-19 07:57:31 CDT ---
Created an attachment (id=30869)
 --> (http://bugs.winehq.org/attachment.cgi?id=30869)
wine stderr output for 'LANG=C wine Setup.exe'

[Bug 24465] wine-1.3.2: Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #3 from Török Edwin  2010-09-19 07:59:43 CDT ---
I tried both with and without the patch from here:
http://bugs.winehq.org/show_bug.cgi?id=18070
http://bugs.winehq.org/attachment.cgi?id=25093

Its not helping, installer still fails. So I opened a separate bug, because its
likely a different issue.

[Bug 24465] wine-1.3.2: Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

Hans Leidekker  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #4 from Hans Leidekker  2010-09-19 08:52:50 CDT ---
err:msi:ITERATE_Actions Execution halted, action
L"OEMSupportBlindCopy.E35C3ECB_5FDA_49E1_AB1F_D472B7CB90171" returned 1603

Please attach a +msi,+relay,+seh,+tid trace. The tail part starting with
a line like this should be enough:

ACTION_CustomAction Handling custom action
L"OEMSupportBlindCopy.E35C3ECB_5FDA_49E1_AB1F_D472B7CB90171"

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

Jeff Zaroyko  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Installer
            Summary|wine-1.3.2: Installer of    |Installer of Adobe
                   |Adobe Photoshop CS4         |Photoshop CS4 bootstrapper
                   |bootstrapper fails          |fails

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #5 from Török Edwin  2010-09-19 11:12:55 CDT ---
Created an attachment (id=30875)
 --> (http://bugs.winehq.org/attachment.cgi?id=30875)
relevant part of 'WINEDEBUG=+msi,+relay,+seh,+tid LANG=C wine Setup.exe',

relevant part of 'WINEDEBUG=+msi,+relay,+seh,+tid LANG=C wine Setup.exe', this
is with the msi dummy thread patch applied.

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #6 from Török Edwin  2010-09-19 11:13:11 CDT ---
(In reply to comment #4)
> err:msi:ITERATE_Actions Execution halted, action
> L"OEMSupportBlindCopy.E35C3ECB_5FDA_49E1_AB1F_D472B7CB90171" returned 1603
>
> Please attach a +msi,+relay,+seh,+tid trace. The tail part starting with
> a line like this should be enough:
>
> ACTION_CustomAction Handling custom action
> L"OEMSupportBlindCopy.E35C3ECB_5FDA_49E1_AB1F_D472B7CB90171"

Attached, let me know if you need other part of the log too.

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #7 from Hans Leidekker  2010-09-19 14:13:01 CDT ---
Try Wine 1.3.3, this might already be fixed.

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #8 from Török Edwin  2010-09-19 15:58:52 CDT ---
(In reply to comment #7)
> Try Wine 1.3.3, this might already be fixed.

The L"OEMSupportBlindCopy.E35C3ECB_5FDA_49E1_AB1F_D472B7CB90171" doesn't fail
anymore, but now this one does:

0035:err:msi:ITERATE_Actions Execution halted, action
L"ProcessPropertyFile.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017" returned 1603

Attaching new logs.

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #9 from Török Edwin  2010-09-19 15:59:13 CDT ---
Created an attachment (id=30880)
 --> (http://bugs.winehq.org/attachment.cgi?id=30880)
new logs with wine 1.3.3

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #10 from Török Edwin  2010-09-19 16:06:32 CDT ---
And if I apply the patch from here:
http://bugs.winehq.org/attachment.cgi?id=25093

.. it goes a little further, I can see the screen with
'Welcome|License|Options|Progress|Register|Finish', and 'Loading Setup...'. It
won't go any further though.

I see these in wine's output now:
err:mshtml:HTMLIFrame_bind_to_tree GetContentDocument failed: 00000000
err:mshtml:HTMLIFrame_bind_to_tree GetContentDocument failed: 00000000

Attaching the logs.

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #11 from Török Edwin  2010-09-19 16:07:15 CDT ---
Created an attachment (id=30881)
 --> (http://bugs.winehq.org/attachment.cgi?id=30881)
wine 1.3.3 + msi dummy thread patch - hang at 'Loading setup'

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #12 from Hans Leidekker  2010-09-20 01:06:45 CDT ---
Does 'winetricks ie6' help? Note that at this point this bug likely
a duplicate of another bug.

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #13 from Török Edwin  2010-09-20 02:03:02 CDT ---
(In reply to comment #12)
> Does 'winetricks ie6' help? Note that at this point this bug likely
> a duplicate of another bug.

It goes a bit further, yes, and says:
"Critical errors were found in setup for Adobe Photoshop CS4:
The installer database is invalid: please re-install product from the original
media"

I see these in wine's log now:

err:ole:CoGetClassObject no class object {50d5107a-d278-4871-8989-f4ceaaf59cfc}
could be created for context 0x401
err:ole:CoGetClassObject no class object {6c736db1-bd94-11d0-8a23-00aa00b58e10}
could be created for context 0x1
....
fixme:seh:_abnormal_termination (void)stub

Are there any other workarounds?

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

--- Comment #14 from Török Edwin  2010-09-20 02:03:29 CDT ---
Created an attachment (id=30885)
 --> (http://bugs.winehq.org/attachment.cgi?id=30885)
wine 1.3.3 + msi dummy thread patch + ie6

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|                            |FIXED

--- Comment #15 from Ken Sharp  2012-09-11 19:59:21 CDT ---
Fixed in wine-1.5.7-202-gf8061b3

[Bug 24465] Installer of Adobe Photoshop CS4 bootstrapper fails

http://bugs.winehq.org/show_bug.cgi?id=24465

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #16 from Alexandre Julliard  2012-09-14 13:34:26 CDT ---
Closing bugs fixed in 1.5.13.