[Bug 22428] New: World of Warcraft Battle Chest dvd-install fails with "The folder <temporary data> could not be created."

http://bugs.winehq.org/show_bug.cgi?id=22428

Summary: World of Warcraft Battle Chest dvd-install fails with
                    "The folder <temporary data> could not be created."
           Product: Wine
           Version: 1.1.43
          Platform: x86
        OS/Version: Linux
            Status: NEW
          Keywords: Installer
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

This happens when installing from a mounted .iso, but not when
installing from a directory you copy from the mounted .iso 
or when installing from a real dvd.

Don't know if it's a bug in the installer, or an intended feature in the
installer, or a bug in wine, but it's annoying enough that I figured I'd
record a bug for it.  I'll attach +relay,+file logs of the three cases
up to either the error message or the installer splash.

[Bug 22428] World of Warcraft Battle Chest dvd-install fails with "The folder <temporary data> could not be created."

http://bugs.winehq.org/show_bug.cgi?id=22428

--- Comment #1 from Dan Kegel   2010-04-19 18:45:22 ---
Created an attachment (id=27468)
 --> (http://bugs.winehq.org/attachment.cgi?id=27468)
+relay,+file log of installing from dvd or disk (good) or iso (bad).

Just to be clear, the workaround is to copy the files to hard drive
and install from there.  (I had to mount with the unhide,uid=1000 options.)

[Bug 22428] World of Warcraft Battle Chest dvd-install fails with "The folder <temporary data> could not be created."

http://bugs.winehq.org/show_bug.cgi?id=22428

--- Comment #2 from Andrew Nguyen   2010-04-19 19:33:36 ---
Out of curiosity, can you list what dosdevice symlinks you have and their
targets?

[Bug 22428] World of Warcraft Battle Chest dvd-install fails with "The folder <temporary data> could not be created."

http://bugs.winehq.org/show_bug.cgi?id=22428

--- Comment #3 from Dan Kegel   2010-04-19 19:41:04 ---
When installing from cd, I had i:: as a symlink to /dev/sr0
When installing from iso, I had i:: as a symlink to the .iso file
In either case, i: was a symlink to the mounted volume.

[Bug 22428] World of Warcraft Battle Chest dvd-install fails with "The folder <temporary data> could not be created."

http://bugs.winehq.org/show_bug.cgi?id=22428

--- Comment #4 from Andrew Nguyen   2010-04-19 20:17:14 ---
A difference I noticed between the bad log and the good logs is that the bad
log has the installer executable's path as "I:\Installer.exe" whereas the good
CD log has "Z:\mnt\wisotool\Installer.exe" and the good disk log has
"Z:\home\dank\wow\Installer.exe" for the respective executable locations.

In the case of the failure situation, what caught my eye was what
GetVolumeInformation does when given I:\ for the path:

0019:Call KERNEL32.GetVolumeInformationW(0033f440
L"I:\",0033f498,00000104,00000000,00000000,00000000,00000000,00000000)
ret=004a32ab
trace:file:CreateFileW L"\\.\I:" GENERIC_READ FILE_SHARE_READ
FILE_SHARE_WRITE  creation 3 attributes 0x0
...
trace:file:CreateFileW returning 0x78
trace:file:DeviceIoControl (0x78,24000,(nil),0,0x33e7d2,804,0x33eb08,(nil))
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0
method=0)
...
0019:Ret  KERNEL32.GetVolumeInformationW() retval=00000001 ret=004a32ab

My guess is that the installer might be acting differently given the
information from GetVolumeInformation for I:\ and the fact that the installer
resides on I:. Figuring out what GetVolumeInformation is reporting exactly
might yield some insight.

[Bug 22428] World of Warcraft Battle Chest dvd-install fails with "The folder <temporary data> could not be created."

http://bugs.winehq.org/show_bug.cgi?id=22428

--- Comment #5 from Dan Kegel   2010-04-20 06:20:53 ---
I think that's IOCTL_CDROM_READ_TOC, not too surprising if you read
GetVolumeInformationW().  I guess I need to add +volume to the log.

[Bug 22428] World of Warcraft Battle Chest dvd-install fails with "The folder <temporary data> could not be created."

http://bugs.winehq.org/show_bug.cgi?id=22428

--- Comment #6 from Dan Kegel   2010-04-23 16:45:37 ---
Something very similar started happening with Starcraft (the original, not 2).
(I think this was working before, but I'm not completely sure now...)
When installing from an .iso, the installer now exits quickly with

"Sorry, the installer was unable to start up.
No installer data could be found. If this problem persists, please contact
Blizzard Technical Support."

A +file,+relay,+server,+volume log (with an extra TRACE) showed

001a:Call KERNEL32.GetVolumeInformationW(0033f468
L"I:\",0033f4dc,00000104,00000000,00000000,00000000,00000000,00000000)
ret=00468d1d
trace:file:CreateFileW L"\\.\I:" GENERIC_READ FILE_SHARE_READ
FILE_SHARE_WRITE  creation 3 attributes 0x0
trace:file:RtlDosPathNameToNtPathName_U (L"\\.\I:",0x33e764,(nil),(nil))
trace:file:RtlGetFullPathName_U (L"\\.\I:" 520 0x33e4a8 (nil))
trace:file:get_dos_device L"I:" -> "/home/dank/.wine/dosdevices/i::"
001a: create_file( access=80000000, attributes=00000040, sharing=00000003,
create=1, options=00000050, attrs=00000000,
objattr={rootdir=0000,sd={},name=L""},
filename="/home/dank/.wine/dosdevices/i::" )
001a: create_file() = 0 { handle=0054 }
trace:file:CreateFileW returning 0x54
trace:file:DeviceIoControl (0x54,24000,(nil),0,0x33e802,804,0x33eb38,(nil))
001a: get_handle_fd( handle=0054 )
001a: *fd* 0054 -> 72
001a: get_handle_fd() = 0 { type=1, removable=0, access=00120089,
options=00000050 }
001a: ioctl( code=00024000,
async={handle=0054,event=0000,callback=7d42dac0,iosb=0033e768,arg=0013ff60,cvalue=00000000},
blocking=1, in_data={} )
001a: ioctl() = NOT_SUPPORTED { wait=0000, options=00000050, out_data={} }
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0
method=0)
trace:file:ReadFile 0x54 0x33eb3c 2048 0x33e76c (nil)
trace:file:ReadFile 0x54 0x33df0c 2048 0x33df08 (nil)
trace:file:ReadFile 0x54 0x33df0c 2048 0x33df08 (nil)
trace:file:ReadFile 0x54 0x33df0c 2048 0x33df08 (nil)
trace:file:ReadFile 0x54 0x33eb3c 2048 0x33e76c (nil)
001a: close_handle( handle=0054 )
001a: close_handle() = 0
trace:volume:GetVolumeInformationW L"\\.\I:": found fs type 4
trace:volume:GetVolumeInformationW reporting label L"SCDisc1", serial 0, fsname
(null), *filename_len 0, *flags 0
001a:Ret  KERNEL32.GetVolumeInformationW() retval=00000001 ret=00468d1d

[Bug 22428] World of Warcraft Battle Chest dvd-install fails with "The folder <temporary data> could not be created."

http://bugs.winehq.org/show_bug.cgi?id=22428

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #7 from Bruno Jesus  2012-10-15 18:31:06 CDT ---
Is this still an issue in the latest development version of wine?

[Bug 22428] World of Warcraft Battle Chest dvd-install fails with "The folder <temporary data> could not be created."

http://bugs.winehq.org/show_bug.cgi?id=22428

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #8 from Frédéric Delanoy  ---
Abandoned.

Feel free to reopen if the problem persists in the latest wine version.

[Bug 22428] World of Warcraft Battle Chest dvd-install fails with "The folder <temporary data> could not be created."

http://bugs.winehq.org/show_bug.cgi?id=22428

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |ABANDONED

--- Comment #9 from Frédéric Delanoy  ---
Abandoned

[Bug 22428] World of Warcraft Battle Chest dvd-install fails with "The folder <temporary data> could not be created."

http://bugs.winehq.org/show_bug.cgi?id=22428

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #10 from Frédéric Delanoy  ---
Closing