[Bug 34931] New: Unhandled exception while installing Quicken 2014

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wine-bugs＠winehq.org

16 Nov 2013 16 Nov '13

11:45 p.m.

http://bugs.winehq.org/show_bug.cgi?id=34931

Bug #: 34931 Summary: Unhandled exception while installing Quicken 2014 Product: Wine Version: 1.7.5 Platform: x86-64 OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: alen.siljak@gmail.com Classification: Unclassified

Created attachment 46550 --> http://bugs.winehq.org/attachment.cgi?id=46550 Log

At the beginning of the MSI installation of Quicken 2014 Wine crashes. Log attached.

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wine-bugs＠winehq.org

2 Jan 2 Jan

9:11 p.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

http://bugs.winehq.org/show_bug.cgi?id=34931

Anastasius Focht focht@gmx.net changed:

--- Comment #1 from Anastasius Focht focht@gmx.net --- Hello folks,

I can't confirm a crash but at least a problem with the installer.

Unfortunately your crash log isn't that useful because the backtrace doesn't really pinpoint the origin of the assertion (stackframes are garbage).

Does the crash happen during 'install' or 'update' phase?

For me it proceeds as follows (new 32-bit WINEPREFIX, no prerequisites):

* installs .NET Framework 4.0 -> ok * installs Quicken 2014 -> ok * updates Quicken 2014 from Internet -> hang/critsec timeout messages in terminal

That critsec timeout/hang seems to be a multi-threaded wininet bug.

--- snip --- ... 004c:trace:wininet:HTTP_InsertCustomHeader --> L"Content-Length": L"286" 0034:trace:wininet:get_handle_object handle 4 -> 0xa5135a8 0034:trace:wininet:build_request_header Adding custom header L"Accept" (L"*/*") 004c:trace:wininet:HTTP_HttpAddRequestHeadersW interpreting header L"" 0034:trace:wininet:build_request_header Adding custom header L"Host" (L"q2014patch.quicken.com") 004c:trace:wininet:HTTP_HttpAddRequestHeadersW copying header: L"User-Agent: InetClntApp/3.0\r\n" 0034:trace:wininet:build_request_header Adding custom header L"Content-Length" (L"286") 004c:trace:wininet:HTTP_HttpAddRequestHeadersW interpreting header L"User-Agent: InetClntApp/3.0" 0034:trace:seh:raise_exception code=c0000005 flags=0 addr=0x7bc4be8c ip=7bc4be8c tid=0034 0034:trace:seh:raise_exception info[0]=00000001 0034:trace:seh:raise_exception info[1]=7e3d6412 0034:trace:seh:raise_exception eax=7e3d640e ebx=7bcd0000 ecx=7bcd0000 edx=7e3d6412 esi=00668f00 edi=80000016 0034:trace:seh:raise_exception ebp=00668e78 esp=00668e78 cs=0023 ds=002b es=002b fs=0063 gs=006b flags=00210216 0034:trace:seh:call_vectored_handlers calling handler at 0x791f5a7c code=c0000005 flags=0 0034:trace:seh:call_vectored_handlers handler at 0x791f5a7c returned 0 0034:trace:seh:call_stack_handlers calling handler at 0x60120624 code=c0000005 flags=0 0034:trace:seh:call_stack_handlers handler at 0x60120624 returned 1 0034:trace:seh:call_stack_handlers calling handler at 0x6012057b code=c0000005 flags=0 --- snip ---

'winetricks wininet' works around and lets the installer successfully finish.

Please check if it helps to avoid the crash. If yes, it's probably a dupe of already existing wininet bugs.

If not, please retest with newer Wine version, preferably Wine 1.7.9 and attach new crash log.

Regards

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wine-bugs＠winehq.org

7 Jan 7 Jan

9:33 p.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

http://bugs.winehq.org/show_bug.cgi?id=34931

Ken Botwinick kenbotwinick@mac.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |kenbotwinick@mac.com

--- Comment #2 from Ken Botwinick kenbotwinick@mac.com --- For me (using 1.7.10 on 10.9.1) it crashes during install with:

fixme:storage:create_storagefile Storage share mode not implemented. [a bunch of stuff] /opt/local/lib/../bin/wine: line 5: 18883 Abort trap: 6 DYLD_FALLBACK_LIBRARY_PATH="/opt/local/lib:/usr/lib" "/opt/local/libexec/wine/wine" "$@"

But before that I also get the attached screen shot, to which I click OK.

I tried a new prefix and didn't install .NET using winetricks, in an attempt to copy your success, but the installer failed at the .NET portion. So I had to install that manually first.

I'll try to figure out where to get the crash log to attach.

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wine-bugs＠winehq.org

9:34 p.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

http://bugs.winehq.org/show_bug.cgi?id=34931

--- Comment #3 from Ken Botwinick kenbotwinick@mac.com --- Created attachment 47140 --> http://bugs.winehq.org/attachment.cgi?id=47140 Configuration parser error

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wine-bugs＠winehq.org

9:39 p.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

http://bugs.winehq.org/show_bug.cgi?id=34931

--- Comment #4 from Ken Botwinick kenbotwinick@mac.com --- Created attachment 47141 --> http://bugs.winehq.org/attachment.cgi?id=47141 Full terminal output

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wine-bugs＠winehq.org

18 Jan 18 Jan

11:45 a.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

http://bugs.winehq.org/show_bug.cgi?id=34931

--- Comment #5 from Ken Botwinick kenbotwinick@mac.com --- Still can't get this to work at all in 1.7.11. I don't understand how Anastsius got so far...

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wine-bugs＠winehq.org

22 Jan 22 Jan

2:33 a.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

http://bugs.winehq.org/show_bug.cgi?id=34931

winehq@krauze.net changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |winehq@krauze.net

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wine-bugs＠winehq.org

24 Feb 24 Feb

4:23 p.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

http://bugs.winehq.org/show_bug.cgi?id=34931

--- Comment #6 from Ken Botwinick kenbotwinick@mac.com --- According to some info over at Crossover, seems this is a dual monitor bug... Which might explain the difference between it working for some and not others.

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wine-bugs＠winehq.org

29 Mar 29 Mar

3:28 p.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

http://bugs.winehq.org/show_bug.cgi?id=34931

--- Comment #7 from Alen Siljak alen.siljak@gmail.com --- Just tried with v1.7.13 and getting the attached exception.

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wine-bugs＠winehq.org

3:29 p.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

http://bugs.winehq.org/show_bug.cgi?id=34931

--- Comment #8 from Alen Siljak alen.siljak@gmail.com --- Created attachment 47920 --> http://bugs.winehq.org/attachment.cgi?id=47920 Crash log 2014-03-29

the latest crash log during the installation of Quicken

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wine-bugs＠winehq.org

9 Sep 9 Sep

8:37 a.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

https://bugs.winehq.org/show_bug.cgi?id=34931

--- Comment #9 from Austin English austinenglish@gmail.com --- This is your friendly reminder that there has been no bug activity for over a year. Is this still an issue in current (1.7.51 or newer) wine?

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WineHQ Bugzilla

26 Jul 26 Jul

10:06 a.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

https://bugs.winehq.org/show_bug.cgi?id=34931

Anastasius Focht focht@gmx.net changed:

--- Comment #10 from Anastasius Focht focht@gmx.net --- Hello folks,

resolving 'ABANDONED' here since people affected didn't provide further answers.

Regards

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WineHQ Bugzilla

27 Dec 27 Dec

12:40 p.m.

New subject: [Bug 34931] Intuit Quicken Home & Business 2014 crashes during installation

https://bugs.winehq.org/show_bug.cgi?id=34931

André H. nerv@dawncrow.de changed:

--- Comment #11 from André H. nerv@dawncrow.de --- closing abandoned

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