[Bug 25482] New: Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

Summary: Amnesia: AL lib fault getting "periods"
           Product: Wine
           Version: 1.3.9
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

When I start the "Amnesia: The Dark Descent" game from Steam, I get the
following fatal error:

AL lib: alsa.c:743: get periods failed: Invalid argument
wine: Unhandled page fault on read access to 0x7f0b2df0 at address 0x7d125610
(thread 001f), starting debugger...

I have a very custom .asoundrc, but in the ~2 years I've had my current sound
card (and my current .asoundrc), I've never had any problems playing audio.

The DVD version (i.e. not the Steam version) of Amnesia is rated as platinum,
but the most recent test for that was performed with Wine 1.3.3.  I'll give
1.3.3 a whirl and perform a bisection if I don't get the same crash.

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #1 from Colin Wetherbee  2010-12-11 01:59:01 CST ---
(In reply to comment #0)
> When I start the "Amnesia: The Dark Descent" game from Steam, I get the
> following fatal error:
>
> AL lib: alsa.c:743: get periods failed: Invalid argument
> wine: Unhandled page fault on read access to 0x7f0b2df0 at address 0x7d125610
> (thread 001f), starting debugger...
>
> I have a very custom .asoundrc, but in the ~2 years I've had my current sound
> card (and my current .asoundrc), I've never had any problems playing audio.
>
> The DVD version (i.e. not the Steam version) of Amnesia is rated as platinum,
> but the most recent test for that was performed with Wine 1.3.3.  I'll give
> 1.3.3 a whirl and perform a bisection if I don't get the same crash.

Tested with 1.3.3; it also crashes.

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #2 from Andrew Nguyen  2010-12-11 02:32:24 CST ---
(In reply to comment #0)
> AL lib: alsa.c:743: get periods failed: Invalid argument
> wine: Unhandled page fault on read access to 0x7f0b2df0 at address 0x7d125610
> (thread 001f), starting debugger...

Prima facie, the error comes from the system OpenAL library, so the actual
issue may not be in Wine. Please attach the full debugger output emitted.

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #3 from Colin Wetherbee  2010-12-11 02:57:40 CST ---
(In reply to comment #2)
> Prima facie, the error comes from the system OpenAL library, so the actual
> issue may not be in Wine. Please attach the full debugger output emitted.

Under full debugging (WINEDEBUG=+all), Steam crashes before any UI elements
become visible, so starting the game is not possible.

Would a subset of full logging be useful?

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #4 from Andrew Nguyen  2010-12-11 03:03:06 CST ---
(In reply to comment #3)
> (In reply to comment #2)
> > Prima facie, the error comes from the system OpenAL library, so the actual
> > issue may not be in Wine. Please attach the full debugger output emitted.
>
> Under full debugging (WINEDEBUG=+all), Steam crashes before any UI elements
> become visible, so starting the game is not possible.
>
> Would a subset of full logging be useful?

Most of the time, the +all debug channel yields excessive output and enables
debug channels that can break applications. Just attach the plain output
without any WINEDEBUG channels enabled.

Also, for what it's worth, my copy of Amnesia: The Dark Descent from Steam
launches without issue. The package version of libopenal1 on my Ubuntu system
is 1:1.11.753-1.

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #5 from Colin Wetherbee  2010-12-11 03:09:20 CST ---
Created an attachment (id=32441)
 --> (http://bugs.winehq.org/attachment.cgi?id=32441)
Basic debug log

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #6 from Colin Wetherbee  2010-12-11 03:17:47 CST ---
(In reply to comment #4)
> (In reply to comment #3)
> > Under full debugging (WINEDEBUG=+all), Steam crashes before any UI elements
> > become visible, so starting the game is not possible.
> >
> > Would a subset of full logging be useful?
>
> Most of the time, the +all debug channel yields excessive output and enables
> debug channels that can break applications. Just attach the plain output
> without any WINEDEBUG channels enabled.

I'm pretty sure I didn't do that correctly. :)

I haven't figured out how to get all Wine threads to pipe/output to the same
process/file.  Is there an easy way to make that happen?  For example, when I
run...

WINEPREFIX=~/local/lib/wine ~/local/wine-git/bin/wine explorer
/desktop=foo,1920x1080 start 'C:\Program Files\Steam\Steam.exe' >& /tmp/foo

... I get the attached file in /tmp/foo and what must be many megabytes of
trace data on the console, even though the >& should send both stdout and
stderr to /tmp/foo.
> Also, for what it's worth, my copy of Amnesia: The Dark Descent from Steam
> launches without issue. The package version of libopenal1 on my Ubuntu system
> is 1:1.11.753-1.

I'm using Debian testing, up-to-date as of the middle of this past week, with
libopenal1 version 1:1.12.854-2.

Maybe that's the problem?  I don't suppose you still have the .deb for your
version (and the .deb for the dev files) sitting around?

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #7 from Andrew Nguyen  2010-12-11 03:43:38 CST ---
(In reply to comment #6)
> I haven't figured out how to get all Wine threads to pipe/output to the same
> process/file.  Is there an easy way to make that happen?  For example, when I
> run...
>
> WINEPREFIX=~/local/lib/wine ~/local/wine-git/bin/wine explorer
> /desktop=foo,1920x1080 start 'C:\Program Files\Steam\Steam.exe' >& /tmp/foo
>
> ... I get the attached file in /tmp/foo and what must be many megabytes of
> trace data on the console, even though the >& should send both stdout and
> stderr to /tmp/foo.

See http://wiki.winehq.org/FAQ#get_log for the typical procedure.
> > Also, for what it's worth, my copy of Amnesia: The Dark Descent from Steam
> > launches without issue. The package version of libopenal1 on my Ubuntu system
> > is 1:1.11.753-1.
>
> I'm using Debian testing, up-to-date as of the middle of this past week, with
> libopenal1 version 1:1.12.854-2.
>
> Maybe that's the problem?  I don't suppose you still have the .deb for your
> version (and the .deb for the dev files) sitting around?

I'm just using the packages provided by Ubuntu for Lucid:

http://packages.ubuntu.com/lucid/libopenal1

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

Colin Wetherbee  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #32441|0                           |1
        is obsolete|                            |

--- Comment #8 from Colin Wetherbee  2010-12-11 03:47:02 CST ---
Created an attachment (id=32442)
 --> (http://bugs.winehq.org/attachment.cgi?id=32442)
Basic debug log

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #9 from Colin Wetherbee  2010-12-11 04:03:07 CST ---
(In reply to comment #7)
> (In reply to comment #6)
> > I'm using Debian testing, up-to-date as of the middle of this past week, with
> > libopenal1 version 1:1.12.854-2.
> >
> > Maybe that's the problem?  I don't suppose you still have the .deb for your
> > version (and the .deb for the dev files) sitting around?
>
> I'm just using the packages provided by Ubuntu for Lucid:
>
> http://packages.ubuntu.com/lucid/libopenal1

I installed that package and the dev package and then recompiled Wine.  Now,
when I attempt to run the game, it crashes in a different way: the game starts
and stops quickly, emitting only these messages:

err:ole:RevokeDragDrop invalid hwnd (nil)
err:ole:RevokeDragDrop invalid hwnd 0x70120
fixme:keyboard:X11DRV_LoadKeyboardLayout L"00000409", 0080: stub!
fixme:keyboard:X11DRV_LoadKeyboardLayout L"00000409", 0001: stub!

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #10 from Andrew Nguyen  2010-12-11 04:10:35 CST ---
(In reply to comment #9)
> (In reply to comment #7)
> > (In reply to comment #6)
> > > I'm using Debian testing, up-to-date as of the middle of this past week, with
> > > libopenal1 version 1:1.12.854-2.
> > >
> > > Maybe that's the problem?  I don't suppose you still have the .deb for your
> > > version (and the .deb for the dev files) sitting around?
> >
> > I'm just using the packages provided by Ubuntu for Lucid:
> >
> > http://packages.ubuntu.com/lucid/libopenal1
>
> I installed that package and the dev package and then recompiled Wine.  Now,
> when I attempt to run the game, it crashes in a different way: the game starts
> and stops quickly, emitting only these messages:
>
> err:ole:RevokeDragDrop invalid hwnd (nil)
> err:ole:RevokeDragDrop invalid hwnd 0x70120
> fixme:keyboard:X11DRV_LoadKeyboardLayout L"00000409", 0080: stub!
> fixme:keyboard:X11DRV_LoadKeyboardLayout L"00000409", 0001: stub!

You're probably still using wine-1.3.3 that you installed for test purposes. I
sent this patch to resolve the Amnesia: The Dark Descent startup issue:

http://source.winehq.org/git/wine.git/?a=commitdiff;h=c4a8de92c4f49e281ad65b...

Please retest with wine-1.3.9.

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #11 from Colin Wetherbee  2010-12-11 04:26:19 CST ---
(In reply to comment #10)
> You're probably still using wine-1.3.3 that you installed for test purposes. I
> sent this patch to resolve the Amnesia: The Dark Descent startup issue:
>
> http://source.winehq.org/git/wine.git/?a=commitdiff;h=c4a8de92c4f49e281ad65b...
>
> Please retest with wine-1.3.9.

I removed my binary directory, ran make clean, did another git checkout of
1.3.9, verified that your patch was indeed included in the code, configured,
built, installed, and ran Wine, and I'm still getting the errors I indicated in
comment #9. :(

Also, it's getting very late here... I'll try again tomorrow.  Thanks for your
help so far!

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

Dan Kegel  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #12 from Dan Kegel  2010-12-11 09:43:27 CST ---
Does the non-steam demo version of this game at
http://www.amnesiagame.com
exhibit the same problem?

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

Raymond  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #13 from Raymond  2010-12-12 20:56:37 CST ---
if you are using openal-soft

you have to tune the parameters in .alsoftrc

## period_size:
#  Sets the update period size, in frames. This is the number of frames needed
#  for each mixing update. If the deprecated 'refresh' option is specified and
#  this isn't, the value will be calculated as size = refresh/periods.

## periods:
#  Sets the number of update periods. Higher values create a larger mix ahead,
#  which helps protect against skips when the CPU is under load, but increases
#  the delay between

## drivers:
#  Sets the backend driver list order, comma-seperated. Unknown backends and
#  duplicated names are ignored. Unlisted backends won't be considered for use
#  unless the list is ended with a comma (eg. 'oss,' will list OSS first
#  followed by all other available backends, while 'oss' will list OSS only).
#  An empty list means the default.
#drivers = alsa,pulse,oss,solaris,dsound,winmm,port,wave

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #14 from Colin Wetherbee  2010-12-13 01:50:50 CST ---
(In reply to comment #13)
> if you are using openal-soft
>
> you have to tune the parameters in .alsoftrc

Thanks.  This got me a little closer.  I used the alsoft-conf utility, which
wrote a .alsoftrc file to my home directory.

Now, when I launch the game, I get a configuration screen.  When I hit the
launch button, a black screen appears for a second or so, and then the game
crashes.

I'll upload a new debug output shortly.

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #15 from Colin Wetherbee  2010-12-13 01:51:42 CST ---
Created an attachment (id=32476)
 --> (http://bugs.winehq.org/attachment.cgi?id=32476)
Debug log after generating a .alsoftrc

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #16 from Colin Wetherbee  2010-12-13 02:02:46 CST ---
(In reply to comment #12)
> Does the non-steam demo version of this game at
> http://www.amnesiagame.com
> exhibit the same problem?

Actually, no... the Windows demo version there works as expected.  Interesting.

[Bug 25482] Amnesia: AL lib fault getting "periods"

http://bugs.winehq.org/show_bug.cgi?id=25482

--- Comment #17 from [e-mail] 2013-06-21 15:20:26 CDT ---
This ticket has not been updated for over 900 days.

Is this still an issue in wine version 1.6-rc3 or higher or is this to be
closed as abandoned ?

[Bug 25482] Amnesia: AL lib fault getting "periods"

https://bugs.winehq.org/show_bug.cgi?id=25482

Wylda  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[e-mail]
         Resolution|---                         |ABANDONED

--- Comment #18 from Wylda  ---
Abandoned.

[Bug 25482] Amnesia: AL lib fault getting "periods"

https://bugs.winehq.org/show_bug.cgi?id=25482

Wylda  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #19 from Wylda  ---
Closing - abandoned.