[Bug 20790] New: Diagnet generates OLE error 80004002

http://bugs.winehq.org/show_bug.cgi?id=20790

Summary: Diagnet generates OLE error 80004002
           Product: Wine
           Version: 1.1.33
          Platform: PC
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P3
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
                CC: [e-mail]

Diagnet was previously working in Ubuntu 9.04 (about a month ago).  Currently,
on the same computer on which it was working, it is no longer working, and also
on a new installation of 9.10 it is not working.  When launching the program,
it shows an error box that says, "OLE error 80004002."  After pressing OK, the
program opens a box from which you can exit, but you cannot open the files
associated with the program.  Diagnet is used for medical purposes and there is
no other program of its kind that I know of.

[Bug 20790] Diagnet generates OLE error 80004002

http://bugs.winehq.org/show_bug.cgi?id=20790

Jeff Zaroyko  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Priority|P3                          |P2
           Severity|critical                    |normal

--- Comment #1 from Jeff Zaroyko   2009-11-22 03:36:36 ---
not critical, http://bugs.winehq.org/page.cgi?id=fields.html#importance

please supply your `wine --version`

[Bug 20790] Diagnet generates OLE error 80004002

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #2 from Ezra Shapiro   2009-11-22 03:44:10 ---
(In reply to comment #1)
> not critical, http://bugs.winehq.org/page.cgi?id=fields.html#importance
>
> please supply your `wine --version`

The wine version is indicated above - 1.1.33

Just now I spoke with the makers of the program.  They told me it is constantly
be developed and that it's logical that an older version of the program (from
2006) works with Wine, where the 2007+ versions currently won't.

[Bug 20790] Diagnet generates OLE error 80004002

http://bugs.winehq.org/show_bug.cgi?id=20790

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #3 from Louis Lenders   2009-11-22 05:04:40 ---
So it's not a regression as i understand?

Attach plain console output please

[Bug 20790] Diagnet generates OLE error 80004002

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #4 from Ezra Shapiro   2009-11-22 11:03:17 ---
(In reply to comment #3)
> So it's not a regression as i understand?
>
> Attach plain console output please

It may or may not be a regression.  I do not know which version of the program
was used on the computer a few weeks ago.  How do I generate a plain console
output?

I'm very impressed with the response rate here - thank you.

[Bug 20790] Diagnet generates OLE error 80004002

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #5 from Vitaliy Margolen   2009-11-22 11:25:57 ---
http://wiki.winehq.org/FAQ#get_log

[Bug 20790] Diagnet generates OLE error 80004002

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #6 from Ezra Shapiro   2009-11-23 17:21:12 ---
(In reply to comment #5)
> http://wiki.winehq.org/FAQ#get_log

I think this is what you meant:

fixme:mixer:ALSA_MixerInit No master control found on MPU-401 UART, disabling
mixer
fixme:ntdll:find_reg_tz_info Can't find matching timezone information in the
registry for bias -120, std (d/m/y): 27/09/2009, dlt (d/m/y): 27/03/2009
err:ole:CoGetClassObject class {88d969c0-f192-11d4-a65f-0040963251e5} not
registered
err:ole:create_server class {88d969c0-f192-11d4-a65f-0040963251e5} not
registered
err:ole:CoGetClassObject no class object {88d969c0-f192-11d4-a65f-0040963251e5}
could be created for context 0x5
fixme:ntdll:RtlNtStatusToDosErrorNoTeb no mapping for c0000109

Please let me know what to do next, if at all.

[Bug 20790] Diagnet generates OLE error 80004002

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #7 from Louis Lenders   2009-11-23 17:23:23 ---
> err:ole:CoGetClassObject class {88d969c0-f192-11d4-a65f-0040963251e5} not
> registered
> err:ole:create_server class {88d969c0-f192-11d4-a65f-0040963251e5} not
> registered

Do "winetricks msxml4" and try run the app again, and report back plz

[Bug 20790] Diagnet generates OLE error 80004002

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #8 from Ezra Shapiro   2009-11-23 18:01:22 ---
(In reply to comment #7)
> > err:ole:CoGetClassObject class {88d969c0-f192-11d4-a65f-0040963251e5} not
> > registered
> > err:ole:create_server class {88d969c0-f192-11d4-a65f-0040963251e5} not
> > registered
>
> Do "winetricks msxml4" and try run the app again, and report back plz

:)

It works :)

Now there's one last problem - the encoding of the files is Hebrew, and they're
coming up as gibberish.  This is the log:

fixme:mixer:ALSA_MixerInit No master control found on MPU-401 UART, disabling
mixer
fixme:ntdll:find_reg_tz_info Can't find matching timezone information in the
registry for bias -120, std (d/m/y): 27/09/2009, dlt (d/m/y): 27/03/2009
fixme:ntdll:RtlNtStatusToDosErrorNoTeb no mapping for c0000109
fixme:ntdll:RtlNtStatusToDosErrorNoTeb no mapping for c0000109
fixme:cursor:CURSORICON_CreateIconFromANI Loading all frames for .ani cursors
not implemented.
fixme:cursor:CURSORICON_CreateIconFromANI Loading all frames for .ani cursors
not implemented.
fixme:cursor:CURSORICON_CreateIconFromANI Loading all frames for .ani cursors
not implemented.
fixme:heap:RtlCompactHeap (0x2f80000, 0x0) stub
err:progress:ProgressWindowProc unknown msg 2005 wp=0001 lp=00000000
fixme:font:WineEngCreateFontInstance Untranslated charset 73
fixme:font:WineEngCreateFontInstance Untranslated charset 73

[Bug 20790] Diagnet generates OLE error 80004002

http://bugs.winehq.org/show_bug.cgi?id=20790

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
          Component|-unknown                    |msxml3
     Ever Confirmed|0                           |1

--- Comment #9 from Dmitry Timoshkov   2009-11-24 02:33:31 ---
msxml4 would be a better component, but there is no one, setting to msxml3.
> Now there's one last problem - the encoding of the files is Hebrew, and
> they're coming up as gibberish.

Set your locale to Hebrew.

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Diagnet generates OLE error |Diagnet needs msxml4
                   |80004002                    |

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #10 from Ezra Shapiro   2009-11-24 06:12:25 ---
(In reply to comment #9)
> msxml4 would be a better component, but there is no one, setting to msxml3.
> > Now there's one last problem - the encoding of the files is Hebrew, and
> > they're coming up as gibberish.
>
> Set your locale to Hebrew.

Thanks for all the responses.  I changes Ubuntu's locale to Hebrew (if you
meant to change Wine's, I don't know how.)  The results are worse.  None of the
menus of the program are readable.  Changing back to English.  Here is the log:

Any more ideas?

Thanks again!

err:menubuilder:init_xdg error looking up the desktop directory
fixme:mixer:ALSA_MixerInit No master control found on MPU-401 UART, disabling
mixer
fixme:ntdll:find_reg_tz_info Can't find matching timezone information in the
registry for bias -120, std (d/m/y): 27/09/2009, dlt (d/m/y): 27/03/2009
fixme:ntdll:RtlNtStatusToDosErrorNoTeb no mapping for c0000109
fixme:bidi:mirror stub: mirroring of characters not yet implemented
fixme:cursor:CURSORICON_CreateIconFromANI Loading all frames for .ani cursors
not implemented.
fixme:cursor:CURSORICON_CreateIconFromANI Loading all frames for .ani cursors
not implemented.
fixme:cursor:CURSORICON_CreateIconFromANI Loading all frames for .ani cursors
not implemented.
fixme:heap:RtlCompactHeap (0x2e70000, 0x0) stub
err:progress:ProgressWindowProc unknown msg 2005 wp=0001 lp=00000000
fixme:font:WineEngCreateFontInstance Untranslated charset 73
fixme:font:WineEngCreateFontInstance Untranslated charset 73

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #11 from Dmitry Timoshkov   2009-11-24 07:03:12 ---
(In reply to comment #10)
> Thanks for all the responses.  I changes Ubuntu's locale to Hebrew (if you
> meant to change Wine's, I don't know how.)  The results are worse.  None of the
> menus of the program are readable.

Do you have Hebrew fonts installed? If yes, you need to setup aliases
for missing fonts, and perhaps have ms core fonts installed. There are
bugs reported for incomlete BiDi support in Wine.

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #12 from Ezra Shapiro   2009-11-24 07:38:54 ---
(In reply to comment #11)
> (In reply to comment #10)
> > Thanks for all the responses.  I changes Ubuntu's locale to Hebrew (if you
> > meant to change Wine's, I don't know how.)  The results are worse.  None of the
> > menus of the program are readable.
>
> Do you have Hebrew fonts installed? If yes, you need to setup aliases
> for missing fonts, and perhaps have ms core fonts installed. There are
> bugs reported for incomlete BiDi support in Wine.

OK, we're getting closer - I went to System .... Language Support and changed
everything to Hebrew, rebooted.  I don't know if this is legit, but since
mscore fonts were already installed on Ubuntu, I copied from a Vista machine on
the network Arial, David, Times, and Tahoma into the Wine fonts folder - It
worked completely!!

Here's the thing - I don't want the entire computer in Hebrew.  My client
speaks Hebrew, but he's a native English speaker.  Is there any way to
accomplish this?

Thanks to everyone who's been answering - this is terrific.

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #13 from Dmitry Timoshkov   2009-11-24 07:52:36 ---
(In reply to comment #12)
> Here's the thing - I don't want the entire computer in Hebrew.  My client
> speaks Hebrew, but he's a native English speaker.  Is there any way to
> accomplish this?

To change the locale it's enough to set the LANG environment variable
appropriately: LANG=he_IL.UTF-8 wine program.exe

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #14 from Ezra Shapiro   2009-11-24 08:36:09 ---
(In reply to comment #13)
> (In reply to comment #12)
> > Here's the thing - I don't want the entire computer in Hebrew.  My client
> > speaks Hebrew, but he's a native English speaker.  Is there any way to
> > accomplish this?
>
> To change the locale it's enough to set the LANG environment variable
> appropriately: LANG=he_IL.UTF-8 wine program.exe

The program runs from the CD drive, so I had to type LANG=he_IL.UTF-8 wine
/media/cdrom0/diagnet.exe - and it worked :)  Thank you!  But now, how do I
make it work permanently?  Each time I launch it from the GUI afterwards, it
still used the English locale.

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #15 from Austin English   2009-11-24 11:13:24 ---
(In reply to comment #14)
> (In reply to comment #13)
> > (In reply to comment #12)
> > > Here's the thing - I don't want the entire computer in Hebrew.  My client
> > > speaks Hebrew, but he's a native English speaker.  Is there any way to
> > > accomplish this?
> >
> > To change the locale it's enough to set the LANG environment variable
> > appropriately: LANG=he_IL.UTF-8 wine program.exe
>
> The program runs from the CD drive, so I had to type LANG=he_IL.UTF-8 wine
> /media/cdrom0/diagnet.exe - and it worked :)  Thank you!  But now, how do I
> make it work permanently?  Each time I launch it from the GUI afterwards, it
> still used the English locale.

Edit your shortcut and add the 'LANG=...' variable info before the wine
command.

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #16 from Ezra Shapiro   2009-11-24 12:58:09 ---
(In reply to comment #15)
> (In reply to comment #14)
> > (In reply to comment #13)
> > > (In reply to comment #12)
> > > > Here's the thing - I don't want the entire computer in Hebrew.  My client
> > > > speaks Hebrew, but he's a native English speaker.  Is there any way to
> > > > accomplish this?
> > >
> > > To change the locale it's enough to set the LANG environment variable
> > > appropriately: LANG=he_IL.UTF-8 wine program.exe
> >
> > The program runs from the CD drive, so I had to type LANG=he_IL.UTF-8 wine
> > /media/cdrom0/diagnet.exe - and it worked :)  Thank you!  But now, how do I
> > make it work permanently?  Each time I launch it from the GUI afterwards, it
> > still used the English locale.
>
> Edit your shortcut and add the 'LANG=...' variable info before the wine
> command.

Could you be more exact?  I think that's what I did...

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #17 from Austin English   2009-11-24 13:10:14 ---
(In reply to comment #16)
> (In reply to comment #15)
> > (In reply to comment #14)
> > > (In reply to comment #13)
> > > > (In reply to comment #12)
> > > > > Here's the thing - I don't want the entire computer in Hebrew.  My client
> > > > > speaks Hebrew, but he's a native English speaker.  Is there any way to
> > > > > accomplish this?
> > > >
> > > > To change the locale it's enough to set the LANG environment variable
> > > > appropriately: LANG=he_IL.UTF-8 wine program.exe
> > >
> > > The program runs from the CD drive, so I had to type LANG=he_IL.UTF-8 wine
> > > /media/cdrom0/diagnet.exe - and it worked :)  Thank you!  But now, how do I
> > > make it work permanently?  Each time I launch it from the GUI afterwards, it
> > > still used the English locale.
> >
> > Edit your shortcut and add the 'LANG=...' variable info before the wine
> > command.
>
> Could you be more exact?  I think that's what I did...

Edit the gui shortcut (.desktop file) you're using to launch the program.

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #18 from Ezra Shapiro   2009-11-24 13:28:55 ---
(In reply to comment #17)
> (In reply to comment #16)
> > (In reply to comment #15)
> > > (In reply to comment #14)
> > > > (In reply to comment #13)
> > > > > (In reply to comment #12)
> > > > > > Here's the thing - I don't want the entire computer in Hebrew.  My client
> > > > > > speaks Hebrew, but he's a native English speaker.  Is there any way to
> > > > > > accomplish this?
> > > > >
> > > > > To change the locale it's enough to set the LANG environment variable
> > > > > appropriately: LANG=he_IL.UTF-8 wine program.exe
> > > >
> > > > The program runs from the CD drive, so I had to type LANG=he_IL.UTF-8 wine
> > > > /media/cdrom0/diagnet.exe - and it worked :)  Thank you!  But now, how do I
> > > > make it work permanently?  Each time I launch it from the GUI afterwards, it
> > > > still used the English locale.
> > >
> > > Edit your shortcut and add the 'LANG=...' variable info before the wine
> > > command.
> >
> > Could you be more exact?  I think that's what I did...
>
> Edit the gui shortcut (.desktop file) you're using to launch the program.

OK - you have all been great!  It works :)  Thank you very much.  Ezra

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

Ezra Shapiro  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #19 from Ezra Shapiro   2009-11-24 13:33:13 ---
The solutions in the posts worked out perfectly.  Wine needed a few more
components and fonts in order to handle this.  It would be a great project if
Wine would start to come in "flavors" at a "Winery" of language-oriented Wine
packages.

Thanks.

Ezra

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |REOPENED
         Resolution|FIXED                       |

--- Comment #20 from Austin English   2009-11-24 14:34:10 ---
Nothing was fixed in wine.

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

Nikolay Sivov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|msxml3                      |msxml4

--- Comment #21 from Nikolay Sivov   2010-02-03 17:42:31 ---
Here's a patch to support DOMDocument40 creation (should be applied over
current git of course).

http://www.winehq.org/pipermail/wine-patches/2010-February/084524.html

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #22 from Nikolay Sivov   2010-02-04 14:54:24 ---
Ezra, try with wine-1.1.37-470-g8c16c40 please.

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

--- Comment #23 from Ezra Shapiro   2010-02-04 16:58:49 ---
(In reply to comment #22)
> Ezra, try with wine-1.1.37-470-g8c16c40 please.

Thank you all - I was pretty sure this was closed.  The computer has been out
of my hands since I posted that everything was working.  The client has
complained once that some older disks weren't opening, so I appreciate this
latest post about which wine version to use and I'll be happy to pass the
information along.  As far as I'm concerned this issue has been solved.  Thanks
to everyone who helped.

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REOPENED                    |RESOLVED
         Resolution|                            |FIXED

--- Comment #24 from Dmitry Timoshkov   2010-02-04 22:28:06 ---
Reported fixed.

[Bug 20790] Diagnet needs msxml4

http://bugs.winehq.org/show_bug.cgi?id=20790

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #25 from Alexandre Julliard   2010-02-05 11:39:07 ---
Closing bugs fixed in 1.1.38.