[Bug 40831] New: MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

Bug ID: 40831
           Summary: MyHeritage Family Tree Builder no longer displays
                    images
           Product: Wine
           Version: 1.9.11
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: wineserver
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

I am running WINE 1.9.11 under a fully updated Fedora 22.
Some time in the past month or so, FTB stopped displaying JPEG images (photos).
I have tested on a Fedora 20 box with WINE 1.7.44 and it works as expected and
before the recent change, ran under F22, F21 and F20 for some years.

I do not have access to any other versions and a dnf downgrade attempts to go
to 1.7.42.

The FTB program can be downloaded free from
www.myheritage.com/family-tree-builder.
After installation, add a person and then import a JPEG image as a photo.
In my case, all such images appear as blanks.

(Sorry, I have no idea which component I should have selected above.)

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #1 from [e-mail] ---
(In reply to Stephen Davies from comment #0)
> I am running WINE 1.9.11 under a fully updated Fedora 22.
> Some time in the past month or so, FTB stopped displaying JPEG images
> (photos).
> I have tested on a Fedora 20 box with WINE 1.7.44 and it works as expected
> and before the recent change, ran under F22, F21 and F20 for some years.
>
> I do not have access to any other versions and a dnf downgrade attempts to
> go to 1.7.42.
>
> The FTB program can be downloaded free from
> www.myheritage.com/family-tree-builder.
> After installation, add a person and then import a JPEG image as a photo.
> In my case, all such images appear as blanks.
>
> (Sorry, I have no idea which component I should have selected above.)

I would just leave the "component" field blank if you don't know the root cause
of a problem :)

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

Vijay Kamuju  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
                URL|                            |https://www.myheritage.de/f
                   |                            |amily-tree-builder
           Keywords|                            |download

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #2 from [e-mail] ---
I am trying to follow the instructions, I am not so familiar with the program
and I downloaded a jpeg sample from here

https://fi.wikipedia.org/wiki/JPEG#/media/File:Phalaenopsis_JPEG.jpg

I am not able to reproduce the issue.

wine-1.9.12-236-ge3bd659

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

--- Comment #3 from Stephen Davies  ---
Created attachment 54813
  --> https://bugs.winehq.org/attachment.cgi?id=54813
Example with blank images

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

--- Comment #4 from Stephen Davies  ---
Created attachment 54814
  --> https://bugs.winehq.org/attachment.cgi?id=54814
Same page with images

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

--- Comment #5 from Stephen Davies  ---
The comment that I tried to include with the image attachments seems to have
disappeared.

I noted that you used 1.9.12 rather than 1.9.11.
Could this be the difference?

The image you used is as good as any.

The images I sent show what an FTB page should look like and what it does look
like on my F22/WINE 1.9.11 box.

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

Alex Henrie  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #6 from Alex Henrie  ---
I just tried it and I can't reproduce this bug either. Are you sure that you
have libjpeg-turbo.i386 installed?

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

--- Comment #7 from Stephen Davies  ---
Is that a new requirement for 1.9.11?
I have been successfully running FTB for several years. It is only recently
that images have disappeared.
Given that,how could the  jpeg library disappear?
I am currently interstate and cannot easily check on the library.

Both my F20 and F22 boxes are stock standard and the F20 box has no issues.

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

--- Comment #8 from Austin English  ---
(In reply to Stephen Davies from comment #7)
> Is that a new requirement for 1.9.11?

No.
> I have been successfully running FTB for several years. It is only recently
> that images have disappeared.
> Given that,how could the  jpeg library disappear?

A regression test would help if you think the change is in Wine.

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

--- Comment #9 from Stephen Davies  ---
I am currently interstate but will pick this up when I return in two weeks.
Given that F22 seems to have jumped from 1.7 to 1.9.11, which versionwould you
suggest testing?

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

--- Comment #10 from Alex Henrie  ---
The instructions are at https://wiki.winehq.org/Regression_Testing

I would use `git bisect bad wine-1.7.44`, since that's the last version that
you know worked.

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

--- Comment #11 from Stephen Davies  ---
I have just returned from vacation and started trying regression testing but
have hit an immediate problem with configure.
[root@mustang sources]# cd wine-git/
[root@mustang wine-git]# CC="ccache gcc -m32" ./configure --verbose
--disable-tests
checking build system type... x86_64-pc-linux-gnu
checking host system type... x86_64-pc-linux-gnu
checking whether make sets $(MAKE)... yes
checking for gcc... ccache gcc -m32
checking whether the C compiler works... no
configure: error: in `/var/sources/wine-git':                                   
configure: error: C compiler cannot create executables                          
See `config.log' for more details

I am attaching what looks to be the relevant part of config.log

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

--- Comment #12 from Stephen Davies  ---
Created attachment 55072
  --> https://bugs.winehq.org/attachment.cgi?id=55072
Log of first attempt to build wine

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

--- Comment #13 from Stephen Davies  ---
Please ignore my previous post.
I have now installed the 32-bit libraries and am making progress.

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

--- Comment #14 from Stephen Davies  ---
Having built wine-1.9.14 from source, my problem is resolved.
I suspect that part of the problem came from changes in the FTB directory
structure not being properly handled by the upgrade from V7 to V8 as I had to
delete everything related to the app and rebuild from scratch using 1.9.14 to
get it all to work.

I must say that the wine trace that appears when the app is run from the
command line is extremely helpful.

Without that it would have been extremely difficult to work out which 32-bit
libraries were expected by the app.

Thanks to all.

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

Stephen Davies  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |FIXED

--- Comment #15 from Stephen Davies  ---
See previous comment.

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

Alex Henrie  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|FIXED                       |WORKSFORME

--- Comment #16 from Alex Henrie  ---
Please reopen or file a new bug if you discover a series of steps that
consistently reproduces the problem. My guess is that you simply didn't have
all of the required 32-bit libraries installed. I'm glad it's working for you
now.

[Bug 40831] MyHeritage Family Tree Builder no longer displays images

https://bugs.winehq.org/show_bug.cgi?id=40831

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #17 from Austin English  ---
Closing.