[Bug 24821] New: Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

Summary: Custom app doesn't respond
           Product: Wine
           Version: 1.3.5
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

It's an old problem that i'm tracking from 1.1.32 (wine package from Debian)
and for which i wasn't able to find the cause: some library not available? A
bug?
Since the official Debian packages are stuck on Wine 1.1.x, now i'm using the
rpm provided by Suse (latest 1.3.5), converted to deb with alien.

We have an old custom closed source application that almost works under Wine,
except for an important portion. This application is a mix of Microfocus Cobol
and VB6 that interacts with a MSSQL2000 server through ODBC. We have no access
to the source code.

The problematic part is a sub-program that starts a graphic form, where i have
to fill two field, then press a sort of "OK" button to exec a query (see
attached "form-windows.jpg").
When the form opens, under Windows (98, 2000, 2003, XP, Vista, 7) the cursor is
on the first field and blinks; now i type a specific char to define the query
type and the cursor automatically moves to the next field, where i can type my
search parameter; then i click "Invio" to start the query; a new windows opens
with the search results.
Under Wine the cursor doesn't automatically move from the first to the second
field but, more important, when i click on "Invio" nothing happen: the windows
doesn't react to any events and i have to kill the process to close it. But
it's not blocked: i can delete what i've typed, and i can see to button go up
and down when i click it.
This unresponsive behaviour is the same if i don't fill any field.

The difficult part is that when this forms is open, there is some code spinning
under the hood (as i can see from the cpu usage) and it's like that by design,
since it happens also under Windows. This has the side effect to flood the logs
and render them very difficult to read.

I've setup mdac28 with winetricks, registered some needed DLL, but i'm not able
to find if something else is missing. During the last month i've tried
installing many things: JET, DCOM, older MDAC, etc. Nothing changed.
The most useful infos i've found are from Dependency Walker, profiling with the
options reported in the "dependencywalker.jpg" attachment. I've attached the
logs taken from Windows 2000 (AcmEngWR_wine135_ced002.mod.txt) and from Wine
1.3.5 (AcmEngWR_wine135_wine.mod.txt). They are hand modified to make diff
easier: i've removed all except the log, removed timestamps, unified filesystem
path, reordered many loaded DLL and removed loaded DLLs later unloaded.
> From these modified logs you can see that under Windows 5 thread are created,

always started by kernel32.dll, while under Wine only 4 are started and called
by MTXDM.DLL and OLEDB32.DLL. For the rest Windows loads mode DLLs but i can't
understand it they are really needed and if they corresponds to something that
i have to install under Wine too.

Have you got some advice to track down these problem?
I can provide the unmodified Dependency Walker logs, Wine logs or launch Wine
with the required parameter, if needed.

Cesare.

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #1 from Cesare  2010-10-19 18:27:07 CDT ---
Created an attachment (id=31389)
 --> (http://bugs.winehq.org/attachment.cgi?id=31389)
Form Windows under Win2000

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #2 from Cesare  2010-10-19 18:28:16 CDT ---
Created an attachment (id=31390)
 --> (http://bugs.winehq.org/attachment.cgi?id=31390)
Dependecy Walker profiler options

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #3 from Cesare  2010-10-19 18:30:09 CDT ---
Created an attachment (id=31391)
 --> (http://bugs.winehq.org/attachment.cgi?id=31391)
Dependecy Walker log under Win2000

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #4 from Cesare  2010-10-19 18:30:39 CDT ---
Created an attachment (id=31392)
 --> (http://bugs.winehq.org/attachment.cgi?id=31392)
Dependecy Walker log under Wine 1.3.5

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #5 from Austin English  2010-10-19 20:57:34 CDT ---
Terminal output from wine is usually a good start.

I presume this can't be downloaded anywhere, right?

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #6 from Cesare  2010-10-20 02:08:11 CDT ---
(In reply to comment #5)
> Terminal output from wine is usually a good start.
>
> I presume this can't be downloaded anywhere, right?

Hi Austin, thank you very much for your fast reply.

Unfortunately i can't provide you the program primarily because it requires an
MSSQL2000 server properly setup to work: the aspect and behaviour of the
non-working program is in fact partially determined by the contents of some SQL
tables (if i recall correctly the action to take in response of many window
events are described inside those tables). Secondly it is not a single
executable but it's scattered across many files that depends on a Microfocus
environment that i know just a little and that i think has some license
restriction. There are parts of the program almost older than me!  :-)

Following i attach the Wine terminal output obtained setting WINEDEGUG like
this:
WINEDEBUG=-all,fixme+all,+file,+loaddll

The .wine folder were deleted and completely recreated many times. The last
time was to report the initial results, so it should be rather clean.

Thank you for your time.

Cesare.

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #7 from Jeff Zaroyko  2010-10-20 02:13:16 CDT ---
Please attach terminal output as per:

http://wiki.winehq.org/FAQ#get_log

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #8 from Cesare  2010-10-20 02:20:24 CDT ---
Created an attachment (id=31395)
 --> (http://bugs.winehq.org/attachment.cgi?id=31395)
Wine terminal log

The log documents the program activity from the starts, not only the
problematic sub-program.
The subprogram activity starts from line 51426 and ends on 61344, where i've
given the kill command.

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #9 from Cesare  2010-10-20 02:48:59 CDT ---
Created an attachment (id=31396)
 --> (http://bugs.winehq.org/attachment.cgi?id=31396)
Wine terminal log without any WINEDEBUG settings

As requested, here is the terminal log without any WINEDEBUG settings and the
program launched with that command line:
wine program.exe &> wine.log

The problematic sub-program started with line 30 and was killed after line 33.

For the err:ole messages in the past i've done some research on the internet
and i've found many people with VB6 programs reporting it. Many complains were
from few years ago (2006), so i supposed that if the error is here yet is not
so important.

Cesare.

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #10 from Austin English  2010-10-20 17:43:28 CDT ---
Does 'winetricks dcom98' help at all?

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #11 from Cesare  2010-10-21 00:24:37 CDT ---
(In reply to comment #10)
> Does 'winetricks dcom98' help at all?

In the past it didn't help. Today i'll retry and i'll report the result.
IIRC at some point i was able to make the err:ole disappear but not the problem
i've reported here.

Cesare.

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #12 from Cesare  2010-10-21 11:20:55 CDT ---
(In reply to comment #10)
> Does 'winetricks dcom98' help at all?

Hi Austin, i confirm what i've said in the previous message: dcom98 solves the
err:ole lines but the sub-program continues to not respond.
The terminal log with no WINEDEBUG settings is substantially clear, apart some
variable "fixme:win:AnimateWindow partial stub" that are bound to whether i
pass the mouse on some links.

Before inserting form data, the window seems responsive yet, in fact i can
press ESC to close it. As i said, however, the cursor doesn't move
automatically to the next field as under Windows.

When i insert data into the form fields and confirm, with wireshark i can see a
query packet to the SQL server and then the reply.
I'm not able to understand where exactly the problem is: database transaction,
thread, ole?

Cesare.

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #13 from Cesare  2010-11-21 12:31:58 CST ---
No more idea to narrow the problem?

Cesare.

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

Frédéric Delanoy  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #14 from Frédéric Delanoy  2013-05-14 14:58:14 CDT ---
Does this still happen in recent wine (1.5.30 or later)?

[Bug 24821] Custom app doesn't respond

http://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #15 from Cesare  2013-05-15 00:51:29 CDT ---
(In reply to comment #14)
> Does this still happen in recent wine (1.5.30 or later)?

The official wine package in Debian is 1.5.7 (newer than the unofficial Debian
package cited in your download page) and the problem still persists in this
version. But now that Debian 7 has been just released, i hope it will be soon
upgraded to the latest development release.
Then i'll be happy to test and report if there is anything new.

Thanks.

Cesare.

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #16 from Frédéric Delanoy  ---
(In reply to Cesare from comment #15)
> (In reply to comment #14)
> > Does this still happen in recent wine (1.5.30 or later)?
>
> The official wine package in Debian is 1.5.7 (newer than the unofficial
> Debian package cited in your download page) and the problem still persists
> in this version. But now that Debian 7 has been just released, i hope it
> will be soon upgraded to the latest development release.
> Then i'll be happy to test and report if there is anything new.
>
> Thanks.
>
> Cesare.

Any update on this?

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #17 from Cesare  ---
Still the same.
Re-tested today with wine develpment official Debian package, version
1.7.25.

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #18 from Anastasius Focht  ---
Hello folks,

--- quote ---
I've setup mdac28 with winetricks, registered some needed DLL, but i'm not able
to find if something else is missing. During the last month i've tried
installing many things: JET, DCOM, older MDAC, etc. Nothing changed.
--- quote ---

your last terminal output from years ago shows you didn't install MDAC and JET
properly.

Install the app in clean (new!) 32-bit WINEPREFIX with 'winetricks -q mdc28
jet40' - no other stuff.
BTW dependency walker logs from Windows are useless. You need to trace the
thing with WINEDEBUG under Wine/Linux.

Regards

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #19 from Cesare  ---
It's been a long time since my last accurate test and i had to recap many
things.
These days i repeated many tests, deleting .wine folder many times, testing
many libray from winetricks and changing different library (ole, comdlg, etc.)
between native and builtin.

The result are always the same i've originally reported: i've never been able
to improve the situation nor to identify the root cause of the problem.
Following i try to summarize the base setup and i'll attach some logs.

(In reply to Anastasius Focht from comment #18)
> your last terminal output from years ago shows you didn't install MDAC and
> JET properly.

I don't know what you mean by properly: it's simple wizard and i can't imagine
what i made wrong.
> Install the app in clean (new!) 32-bit WINEPREFIX with 'winetricks -q mdc28
> jet40' - no other stuff.

It's not so simple: the application require more setup than just mdac and jet.

The application is written in Cobol and VB6 and uses a remote MS SQL Server for
data but also to contruct the user interface. But i don't know the internals:
it's written by an external supplier and it's closed source.
It's an old app, from about 2002, and runs under Win98, WinNT4, Win2000, WinXP
and Win7. Main os: WinNT4/Win2000.

Under Windows these are the steps to prepare the application:
* setup MDAC for the remote MS SQL Server, via TCP/IP.
* launch a setup.exe from the supplier: fundamentally it seems to install VB6
runtime.
* unregister then register some DLLs from the supplier, with regsvr32.
* map a remote folder with a specific drive letter.
* create a specific folder under C:.

Under Windows i never had to install Jet.

Under Wine i've followed your advice and i've used these steps (simplified):
wineboot
winetricks -q mdac28
winetricks -q jet40
# Manual MDAC setup
wine control
# VB6 runtime from the supplier.
wine "InstallRuntimeVB/setup.exe"
gvfs-mount $RDIR
ln -s $MNT ~/.wine/dosdevices/x:
ln -s $MNT/work ~/.wine/dosdevices/unc/$RHOST/work
mkdir -p ~/.wine/drive_c/work
# Look more as under Windows.
cp -v font/vgafix.fon ~/.wine/drive_c/windows/Fonts/
for i in dll1 dll2 dll3 dll4; do
    regsvr32 /u "$i"
    regsvr32    "$i"
done
gvfs-mount /u $RDIR

Then the application can be run.

Attached the following logs from the application preparation:
log_winetricks-mdac.txt: log from winetricks for MDAC
log_winetricks-jet.txt: log from winetricks for JET
log_odbc-setup.txt: log from MDAC manual configuration
log_acme-runtime.txt: log from the supplier's setup (VB6RUN)

Attached also the log from the application run: log_run-menu.txt
It report the minimal steps to reache the point where the application doesn't
react anymore and then i have to kill a subprocess.

For the preparation the WINEDEBUG is defined as:
WINEDEBUG=err+relay,warn+relay,+seh,+tid

For the run is defined as:
WINEDEBUG=err+relay,warn+relay,+seh,+tid,+loaddll,err+ole,warn+ole,+odbc

I've not used the WINEDEBUG settings suggested by the FAQ (+relay,+seh,+tid)
because it produces a too huge log: tenth of MB.

Le "run" log shows some errors and exceptions but i simply cannot understand
them.

As i said before, in other tests i've tried to install form winetricks:
comctl32, comctl32ocx, comdlg32ocx, mfc40, mfc42, vb6run, vcrun6.
Then i've tried to use many native DLL, rather than builtin.
No change.

Any suggestion?

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #20 from Cesare  ---
Created attachment 49546
  --> https://bugs.winehq.org/attachment.cgi?id=49546
Run log

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #21 from Cesare  ---
Created attachment 49547
  --> https://bugs.winehq.org/attachment.cgi?id=49547
Praparation MDAC

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #22 from Cesare  ---
Created attachment 49548
  --> https://bugs.winehq.org/attachment.cgi?id=49548
Praparation JET

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #23 from Cesare  ---
Created attachment 49549
  --> https://bugs.winehq.org/attachment.cgi?id=49549
Preparation VB6 runtime

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #25 from Cesare  ---
Created attachment 49550
  --> https://bugs.winehq.org/attachment.cgi?id=49550
Run log

Previously i had attached the wrong run log and was unable to delete it.

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #26 from Cesare  ---
Sorry for the mess with the attachments...

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #27 from Ken Sharp  ---
Please retry in Wine 3.9 or later.

[Bug 24821] Custom app doesn't respond

https://bugs.winehq.org/show_bug.cgi?id=24821

tokktokk  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 24821] Custom app doesn't respond

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=24821

joaopa  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #28 from joaopa  ---
No download, no answer from the OP since 6 years.
Can an administrator close this bug as ABANDONED?

[Bug 24821] Custom app doesn't respond

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=24821

--- Comment #29 from Cesare  ---
(In reply to joaopa from comment #28)
> No download, no answer from the OP since 6 years.
> Can an administrator close this bug as ABANDONED?

Hello, since from 2010 to 2014 there was no sign of progress on this bug
report, I simply gave up and not retried anymore.

Feel free to close this bug, as nowadays it's way too complicated and time
consuming to put together that environment and retry.

Cesare.

[Bug 24821] Custom app doesn't respond

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=24821

Nikolay Sivov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |ABANDONED

--- Comment #30 from Nikolay Sivov  ---
Thanks, marking abandoned.

[Bug 24821] Custom app doesn't respond

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=24821

André H.  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
             Status|RESOLVED                    |CLOSED

--- Comment #31 from André H.  ---
closing abandoned