http://bugs.winehq.org/show_bug.cgi?id=18376
Summary: msxml3 crash when running office 2007 sp1 installer Product: Wine Version: unspecified Platform: Other OS/Version: other Status: UNCONFIRMED Severity: normal Priority: P2 Component: msxml3 AssignedTo: wine-bugs@winehq.org ReportedBy: mike.kaplinskiy@gmail.com CC: mike.kaplinskiy@gmail.com
Created an attachment (id=20950) --> (http://bugs.winehq.org/attachment.cgi?id=20950) msxml crash log
The office 2007 sp1 installer crashes with the following output in msxml3. Using native msxml3 fixes the problem, but doesn't quite get the updates installed (for another bug).
(To make the installer at least get to this point, apply http://www.winehq.org/pipermail/wine-devel/2009-May/075385.html on top of current git)
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #1 from Vitaliy Margolen vitaliy@kievinfo.com 2009-05-07 08:45:48 --- Wine version?
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #2 from Mike Kaplinskiy mike.kaplinskiy@gmail.com 2009-05-07 11:07:18 --- 1.1.21? I mean it needs MsiApplyPatch which was just committed to git, and the patch from above.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #3 from Vitaliy Margolen vitaliy@kievinfo.com 2009-05-07 11:13:27 --- What's the output from 'wine --version'?
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #4 from Mike Kaplinskiy mike.kaplinskiy@gmail.com 2009-05-07 11:16:57 --- wine-1.1.20-209-gb03d07d
http://bugs.winehq.org/show_bug.cgi?id=18376
Vitaliy Margolen vitaliy@kievinfo.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |1.1.20
--- Comment #5 from Vitaliy Margolen vitaliy@kievinfo.com 2009-05-07 14:12:32 --- OS? Hardware & arch?
http://bugs.winehq.org/show_bug.cgi?id=18376
Mike Kaplinskiy mike.kaplinskiy@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- OS/Version|other |Linux Platform|Other |PC
http://bugs.winehq.org/show_bug.cgi?id=18376
Ken Sharp kennybobs@o2.co.uk changed:
What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download, Installer Status|UNCONFIRMED |NEW URL| |http://www.microsoft.com/do | |wnloads/details.aspx?Family | |ID=b444bf18-79ea-46c6-8a81- | |9db49b4ab6e5&displaylang=en Component|msxml3 |-unknown Summary|msxml3 crash when running |Office 2007 SP1/SP2 |office 2007 sp1 installer |installers fail Ever Confirmed|0 |1
--- Comment #6 from Ken Sharp kennybobs@o2.co.uk 2009-07-10 15:12:13 --- No patches are any longer required to run the installer.
It's not clear if the crash in msxml is the problem. Using a native msxml3 simply allows the Office crash reporter to run. More debugging is needed before finding the cause of the problem; it could be an msi problem.
Service Pack 2 has exactly the same problem.
http://bugs.winehq.org/show_bug.cgi?id=18376
Ken Sharp kennybobs@o2.co.uk changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |godutchnow@gmail.com
--- Comment #7 from Ken Sharp kennybobs@o2.co.uk 2009-07-10 15:14:12 --- *** Bug 19111 has been marked as a duplicate of this bug. ***
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #8 from Mike Kaplinskiy mike.kaplinskiy@gmail.com 2009-07-11 12:24:41 --- (In reply to comment #6)
No patches are any longer required to run the installer.
It's not clear if the crash in msxml is the problem. Using a native msxml3 simply allows the Office crash reporter to run. More debugging is needed before finding the cause of the problem; it could be an msi problem.
Service Pack 2 has exactly the same problem.
Yes, but that doesn't make the msxml crash any less valid. I made this bug with the intention of getting the msxml bug fixed, not install sp1. Haven't traced the exact problem in sp1 yet - all but the first update install.
I think we need another bug for sp1/sp2, and leave this as just for msxml.
http://bugs.winehq.org/show_bug.cgi?id=18376
boskar bozkar@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |bozkar@gmail.com
--- Comment #9 from boskar bozkar@gmail.com 2009-07-29 08:34:32 --- Obviously related with http://bugs.winehq.org/show_bug.cgi?id=14123
SP's are msp based. AFAI tried msp still does not work correctly.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #10 from boskar bozkar@gmail.com 2009-07-29 08:38:45 --- Obviously installing SP is related with http://bugs.winehq.org/show_bug.cgi?id=14123
SP's are msp based. AFAI tried msp still does not work correctly.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #11 from boskar bozkar@gmail.com 2009-08-07 07:31:17 --- Created an attachment (id=22885) --> (http://bugs.winehq.org/attachment.cgi?id=22885) WINEDEBUG=+msi,+msidb wine office2007sp1-kb936982-fullfile-pl-pl.exe >& stderr.sp1-winedebug.log
WINEDEBUG=+msi,+msidb wine office2007sp1-kb936982-fullfile-pl-pl.exe >& stderr.sp1-winedebug.log
Trying to install SP1 to office Home & Student PL.
Installed from CD, activated by phone. boskar@pauper:~/wine/office$ wine --version wine-1.1.26 deb from winehq.org
verbose debug output
OVERRIDES - according to http://www.playonlinux.com/repository/?script=436
winetricks -q vcrun2005 winetricks -q msxml3 fontsmooth-enable winetricks -q wsh56 winetricks -q riched20
echo ""mshtml"="native"" >> override.reg echo ""msls31"="native"" >> override.reg echo ""shdocvw"="native"" >> override.reg echo ""shlwapi"="native"" >> override.reg echo ""urlmon"="native"" >> override.reg echo ""wininet"="native"" >> override.reg
echo ""usp10"="native,builtin"" >> override.reg echo ""riched20"="native"" >> override.reg
downloaded from http://www.dlldump.com/ see http://www.playonlinux.com/repository/?script=436
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #12 from boskar bozkar@gmail.com 2009-08-07 07:34:39 --- Created an attachment (id=22886) --> (http://bugs.winehq.org/attachment.cgi?id=22886) wine office2007sp1-kb936982-fullfile-pl-pl.exe >& stderr.sp1.log
the same configuration as above, simple version
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #13 from boskar bozkar@gmail.com 2009-08-07 08:44:32 --- http://seopol.net/boskar/
I tried also to install SP2, look at those files. Filenames explain everything
32K http://seopol.net/boskar/sp2-fail2.png 68K http://seopol.net/boskar/sp2-fail.png 244K http://seopol.net/boskar/stderr.sp1.log 20M http://seopol.net/boskar/stderr.sp1-winedebug.log 1,1M http://seopol.net/boskar/stderr.sp1-winedebug.log.gz 452K http://seopol.net/boskar/stderr.sp1-winedebug.log.lzma 248K http://seopol.net/boskar/stderr.sp2.log 119M http://seopol.net/boskar/stderr.sp2-winedebug.log 5,9M http://seopol.net/boskar/stderr.sp2-winedebug.log.gz 1,6M http://seopol.net/boskar/stderr.sp2-winedebug.log.lzma 12K http://seopol.net/boskar/temp.tar.bz2
http://bugs.winehq.org/show_bug.cgi?id=18376
boskar bozkar@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Depends on| |20059
http://bugs.winehq.org/show_bug.cgi?id=18376
s.de.bie@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |s.de.bie@gmail.com
--- Comment #14 from s.de.bie@gmail.com 2010-05-06 13:31:39 --- I still have this bug. Is there need for more information to fix this bug?
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #15 from leighman leighmanthegreat@hotmail.com 2010-05-23 17:11:22 --- Created an attachment (id=28213) --> (http://bugs.winehq.org/attachment.cgi?id=28213) terminal log I currently get
http://bugs.winehq.org/show_bug.cgi?id=18376
Bug 18376 depends on bug 20059, which changed state.
Bug 20059 Summary: Office 2007 SP1/SP2 looks for *.cab in C:\Windows\Installer\ instead of C:\MSOCache\ http://bugs.winehq.org/show_bug.cgi?id=20059
What |Old Value |New Value ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |FIXED
http://bugs.winehq.org/show_bug.cgi?id=18376
Benjamin Drung bdrung@ubuntu.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |bdrung@ubuntu.com
http://bugs.winehq.org/show_bug.cgi?id=18376
Hans Leidekker hans@meelstraat.net changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |hans@meelstraat.net Component|-unknown |msxml3
--- Comment #16 from Hans Leidekker hans@meelstraat.net 2010-07-21 12:53:52 --- The msi part of this bug should be fixed now. So with native msxml3 office 2007 sp1 and sp2 should install.
http://bugs.winehq.org/show_bug.cgi?id=18376
leighman leighmanthegreat@hotmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |leighmanthegreat@hotmail.co | |m
--- Comment #17 from leighman leighmanthegreat@hotmail.com 2010-07-21 14:03:34 --- Can't confirm here but my install may well be corrupt or something.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #18 from Rosanne DiMesio dimesio@earthlink.net 2010-07-23 10:45:22 --- (In reply to comment #16)
The msi part of this bug should be fixed now. So with native msxml3 office 2007 sp1 and sp2 should install.
It takes over 20 minutes because the installer seems to hang for long periods (no messages in console), but if you are patient, office2007sp2-kb953195-fullfile-en-us.exe will eventually install in wine-1.2-245-g17bc7be. The installer crashes at the end without an override for msxml3, but the service pack appears to be already installed by then. (Word reports the updated version, but I don't know if any pieces are missing.)
http://bugs.winehq.org/show_bug.cgi?id=18376
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |dimesio@earthlink.net
http://bugs.winehq.org/show_bug.cgi?id=18376
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |dr_samit_grover@hotmail.com
--- Comment #19 from Rosanne DiMesio dimesio@earthlink.net 2010-07-26 14:43:13 --- *** Bug 23797 has been marked as a duplicate of this bug. ***
http://bugs.winehq.org/show_bug.cgi?id=18376
Rune K. Svendsen runesvend@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |runesvend@gmail.com
http://bugs.winehq.org/show_bug.cgi?id=18376
boskar bozkar@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Attachment #22886|0 |1 is obsolete| |
--- Comment #20 from boskar bozkar@gmail.com 2010-08-26 12:30:37 --- Created an attachment (id=30413) --> (http://bugs.winehq.org/attachment.cgi?id=30413) Current sp1 installer log
As far as I've tested, I must report, that SP1 and SP2 installers *generally speaking* works. Although: 1) Both installers crashed at the very end, however programs (checked in MS Word about) reports SP1/SP2 after installing proper sp. (see attachement for crash debug - xml related? ) 2) ODF support that comes with SP2 seems not to install.
http://bugs.winehq.org/show_bug.cgi?id=18376
Wylda wylda@volny.cz changed:
What |Removed |Added ---------------------------------------------------------------------------- Attachment #30413|application/octet-stream |text/plain mime type| | Attachment #30413|1.3.1-sp1-setup.log |1.3.1-sp1-setup.txt filename| |
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #21 from Nikolay Sivov bunglehead@gmail.com 2010-09-05 12:18:23 CDT --- Please install debug symbols for libxml2 and attach +msxml output running Wine 1.3.2 (with debug symbols). Also specify installed libxml2 version.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #22 from boskar bozkar@gmail.com 2010-09-05 16:00:56 CDT --- Currently I tried to install MS Office SP0 Home & Student PL Box in clean 1.3.2 wineprefix (supposingly it's the best way to provide debug informations, install everything with one wine version), and installer terminates with "An error occured during installation the MSO product", as It's unlrelated to issue we are trying to fix here, I found posting debug info here pointless, but with +msi I did not get any obvious error, apart from:
err:msi:ITERATE_Actions Execution halted, action L"SchedSecureObjects" returned 1603
Downgrading to 1.3.1 for creating debug info as requested is an option or I should wait to fix this regression?
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #23 from Nikolay Sivov bunglehead@gmail.com 2010-09-05 22:19:40 CDT --- Yes, use latest working version. If you're building from sources please use up to date dlls/msxml3 sources with 1.3.1 for the rest of the tree.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #24 from leighman leighmanthegreat@hotmail.com 2010-09-07 09:27:04 CDT --- Created an attachment (id=30616) --> (http://bugs.winehq.org/attachment.cgi?id=30616) wine 1.3.2 +msxml
Hopefully this is okay. Word 2007 installed using wine 1.3.1 in fresh prefix. sp 2 run using wine-1.3.2-39-g7f30ae6 Got a crash at the end which I haven't had before
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #25 from boskar bozkar@gmail.com 2010-09-07 09:27:07 CDT --- Created an attachment (id=30617) --> (http://bugs.winehq.org/attachment.cgi?id=30617) WINEDEBUG=+msxml wine office2007sp1-kb936982-fullfile-pl-pl.exe &>log @1.3.1
Attaching +msxml output @wine-1.3.1, compiled from sources. I didn't managed to compile hybrid version - 1.3.1+ msxml from 1.3.2, I will try again because I just noticed a little fault I made while trying.
Using libxml2-2.7.7.dfsg-4 from Debian/sid, output with libxml2-dbg installed.
I installed MS Office with default options, in clean wineprefix obviously.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #26 from leighman leighmanthegreat@hotmail.com 2010-09-07 09:27:46 CDT --- snap! libxml2 2.7.6.dfsg-1ubuntu1
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #27 from Nikolay Sivov bunglehead@gmail.com 2010-10-16 15:12:53 CDT --- Try with 1.3.5 please and attach new log.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #28 from leighman leighmanthegreat@hotmail.com 2010-10-16 16:54:02 CDT --- Created an attachment (id=31313) --> (http://bugs.winehq.org/attachment.cgi?id=31313) 1.3.5+msxml sp2
I installed Office in a fresh prefix, ran sp2 installer (log attached), sp2 window disappears and process must be ended with hang at end.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #29 from Nikolay Sivov bunglehead@gmail.com 2010-10-16 17:02:41 CDT --- Thanks, that's a bad thing here:
--- trace:msxml:domelem_Release (0x4f10160) ref=0 trace:msxml:xmldoc_release (0x7d9c9fc8)->(1) trace:msxml:domelem_Release (0x4ea6348) ref=0 trace:msxml:xmldoc_release (0x7d9c9fc8)->(0) trace:msxml:xmldoc_release freeing docptr 0x7d9c9fc8 trace:msxml:domdoc_Release 0x51449b8 trace:msxml:xmldoc_release (0x7d9c9fc8)->(16994055) ---
It looks like a reference count problem, cause there's shouldn't be a case when backend xmldoc is freed while DOM document still here. 16994055 in last line is a heap garbage already cause 0x7d9c9fc8 is freed at this point.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #30 from Rosanne DiMesio dimesio@earthlink.net 2010-11-27 10:44:00 CST --- SP2 installs fine for me in 1.3.8.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #31 from boskar bozkar@gmail.com 2010-11-29 11:56:48 CST --- Although It seems to install correctly, not everything is as it should be.
1) MSO still lacks ODF support 2) Programs report SP2 version of their executables, but MSO version is reported as SP0 (in my case).
currently tested with msp in updates/ folder.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #32 from Rosanne DiMesio dimesio@earthlink.net 2010-11-29 14:09:36 CST --- (In reply to comment #31)
Although It seems to install correctly, not everything is as it should be.
- MSO still lacks ODF support
- Programs report SP2 version of their executables, but MSO version is
reported as SP0 (in my case).
currently tested with msp in updates/ folder.
This bug was about the msxml3 crash; that appears to be fixed.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #33 from boskar bozkar@gmail.com 2010-11-29 14:57:32 CST --- OK, So I'm confirming that @1.3.8 installing sp1 and sp2 in msp in updates/ way does not crash.
We probably need metabug for all the other issues related with installing office 2007 sp.
http://bugs.winehq.org/show_bug.cgi?id=18376
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED
--- Comment #34 from Rosanne DiMesio dimesio@earthlink.net 2010-12-03 09:25:17 CST --- Marking fixed.
http://bugs.winehq.org/show_bug.cgi?id=18376
--- Comment #35 from Rosanne DiMesio dimesio@earthlink.net 2010-12-03 09:43:31 CST --- I opened bug 25407 for the failure to install all components.
http://bugs.winehq.org/show_bug.cgi?id=18376
Alexandre Julliard julliard@winehq.org changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #36 from Alexandre Julliard julliard@winehq.org 2010-12-10 13:45:57 CST --- Closing bugs fixed in 1.3.9.