[Bug 20146] New: Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

Summary: Formatting of Instant messages in Message Labs OmniPod
                    is unreadable
           Product: Wine
           Version: 1.1.29
          Platform: PC-x86-64
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P5
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=23736)
 --> (http://bugs.winehq.org/attachment.cgi?id=23736)
Screenshot of POD messages inder wine

Message Labs POD is a corporate Hosted IM application the only has a native
windows client.  There is a java applet but it is lacking many features.

Installation and functionality of message labs POD works.  when sending and
receiving messages using POD the messages are not receiving a carriage return
but instead are all mashed together on the same line.

I have attached a screenshot of the IM window when connected using wine and a
screenshot of the IM window when using the client natively.

Since this is a paid for service please contact me directly if you need access
to the EXE and if you need a login for the service.

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #1 from Zak Peirce   2009-09-24 12:37:12 ---
Created an attachment (id=23737)
 --> (http://bugs.winehq.org/attachment.cgi?id=23737)
Screenshot of POD messages inder Windows

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

Zak Peirce  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #23736|Screenshot of POD messages  |Screenshot of POD messages
        description|inder wine                  |under wine

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

Zak Peirce  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #23737|Screenshot of POD messages  |Screenshot of POD messages
        description|inder Windows               |under Windows

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #2 from Austin English   2009-09-24 14:41:28 ---
Terminal output? Does native riched20 help?

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #3 from Zak Peirce   2009-09-24 16:26:37 ---
(In reply to comment #2)
> Terminal output? Does native riched20 help?

I guess i should have jumped into IRC first.....

native riched20 makes the messages work normally!!

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #4 from Austin English   2009-09-24 20:24:35 ---
(In reply to comment #3)
> (In reply to comment #2)
> > Terminal output? Does native riched20 help?
>
> I guess i should have jumped into IRC first.....
>
> native riched20 makes the messages work normally!!

Can you get a +richedit trace with builtin (not native) riched20?

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

Vitaliy Margolen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|-unknown                    |richedit
           Severity|normal                      |minor

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #5 from Zak Peirce   2009-09-25 11:51:39 ---
Created an attachment (id=23740)
 --> (http://bugs.winehq.org/attachment.cgi?id=23740)
builtin debug

WINEDEBUG=+richedit wine .wine/drive_c/Program\
Files/MessageLabs/POD36/mlpod36.exe &> richedit.buildin

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #6 from Zak Peirce   2009-09-25 11:52:08 ---
Created an attachment (id=23741)
 --> (http://bugs.winehq.org/attachment.cgi?id=23741)
Native debug

WINEDEBUG=+richedit wine .wine/drive_c/Program\
Files/MessageLabs/POD36/mlpod36.exe &> richedit.native

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #7 from Zak Peirce   2009-09-25 11:52:50 ---
Added debug output.

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #8 from Zak Peirce   2009-09-25 12:01:54 ---
Not to muck this bug up...but now that the messages are being formatted
natively (and I can use POD under WINE) I notice that when trying to use the
emoticons they give an application error.

I will attach a screenshot and a +dll debug  with the error message

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #9 from Zak Peirce   2009-09-25 12:03:14 ---
Created an attachment (id=23742)
 --> (http://bugs.winehq.org/attachment.cgi?id=23742)
Emoticon Error Message

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #10 from Zak Peirce   2009-09-25 12:04:11 ---
Created an attachment (id=23743)
 --> (http://bugs.winehq.org/attachment.cgi?id=23743)
Debug from Emoticon usage

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

Zak Peirce  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #23743|0                           |1
        is obsolete|                            |

--- Comment #11 from Zak Peirce   2009-09-25 12:26:34 ---
Created an attachment (id=23745)
 --> (http://bugs.winehq.org/attachment.cgi?id=23745)
Emoticon Error Message debug out

WINEDEBUG=+dll,+file  wine .wine/drive_c/Program\
Files/MessageLabs/POD36/mlpod36.exe &> debug.out

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #23745|application/octet-stream    |text/plain
          mime type|                            |
  Attachment #23745|debug.out                   |debug.txt
           filename|                            |

--- Comment #12 from Austin English   2009-09-25 13:54:51 ---
(From update of attachment 23745)
A) Please use plain .txt in the future, unless compressed.
B) cd to the directory first.

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #13 from Austin English   2009-09-25 13:55:49 ---
(In reply to comment #12)
> (From update of attachment 23745 [details])
> A) Please use plain .txt in the future, unless compressed.
> B) cd to the directory first.

C) That should be a new bug.
D) In that bug, attach terminal output without WINEDEBUG.

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #14 from Zak Peirce   2009-09-25 16:34:19 ---
Austin,(In reply to comment #13)
> (In reply to comment #12)
> > (From update of attachment 23745 [details] [details])
> > A) Please use plain .txt in the future, unless compressed.
> > B) cd to the directory first.
>
> C) That should be a new bug.
> D) In that bug, attach terminal output without WINEDEBUG.

Thanks for the info Austin.

Let me know if you need more info form me on this bug.  for now I am happy with
the work around provided.

I have opened a new bug for the emoticons issue.

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #15 from Austin English  2011-10-01 15:40:52 CDT ---
Is native riched20 still needed in 1.3.29?

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

http://bugs.winehq.org/show_bug.cgi?id=20146

--- Comment #16 from Austin English  2013-11-13 16:50:04 CST ---
This is your friendly reminder that there has been no bug activity for 2 years.
Is this still an issue in current (1.7.6 or newer) wine? If so, please attach
the terminal output in 1.7.6 (see http://wiki.winehq.org/FAQ#get_log).

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

https://bugs.winehq.org/show_bug.cgi?id=20146

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |ABANDONED

--- Comment #17 from Austin English  ---
Abandoned.

[Bug 20146] Formatting of Instant messages in Message Labs OmniPod is unreadable

https://bugs.winehq.org/show_bug.cgi?id=20146

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #18 from Austin English  ---
Closing.