[Bug 24073] New: iTunes 9.0.0.70 crashes on first run

Summary: iTunes 9.0.0.70 crashes on first run Product: Wine Version: 1.3.1 Platform: x86 URL: http://www.oldapps.com/itunes.php?old_itunes=48?downlo ad OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: rusivi1@gmail.com

Created an attachment (id=30267) --> (http://bugs.winehq.org/attachment.cgi?id=30267) wine1.3.1: wine C:\Program\ Files\iTunes\iTunes.exe >>log.txt 2&>1

Compiled newest dev wine from source (1.3.1), performed iTunes install with defaults accepted except:

+ Unclicked "Use iTunes as the default player for audio files" + Unclicked "Automatically update iTunes and other Apple software" +"AutoRun is turned off. iTunes won't be able to recognize when a CD is inserted or ejected until your computer's AutoRun setting is turned on. Do you want iTunes to turn on AutoRun for you?" No

Upon seemingly successful install, ran for first time:

+ Unclicked "Add MP3 and AAC files" + Choose "Yes, keep my iTunes Media Folder organized" + Dialog box noting, "Warning! iTunes was not properly installed. If you wish to import or burn CDs, you need to reinstall iTunes."

The second the iTunes GUI popped up, I got a dialog box noting how "The program iTunes.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience. This can be caused by a program..."

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wine-bugs＠winehq.org

21 Aug 21 Aug

3:10 p.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run

--- Comment #1 from rusivi rusivi1@gmail.com 2010-08-21 10:10:25 --- Created an attachment (id=30268) --> (http://bugs.winehq.org/attachment.cgi?id=30268) wine1.3.1: wine iTunesSetup9.exe >>log.txt 2&>1

Install log.

wine-bugs＠winehq.org

23 Aug 23 Aug

4:07 a.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run

--- Comment #2 from rusivi rusivi1@gmail.com 2010-08-22 23:07:27 --- Created an attachment (id=30320) --> (http://bugs.winehq.org/attachment.cgi?id=30320) iTunes 9.0.2.25, wine1.3.1: wine C:\Program\ Files\iTunes\iTunes.exe

...
log.txt 2&>1

Downloaded executable from: http://www.oldapps.com/itunes.php?old_itunes=51?download

Same procedure, same problem.

wine-bugs＠winehq.org

4:16 a.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run

--- Comment #3 from rusivi rusivi1@gmail.com 2010-08-22 23:16:53 --- Created an attachment (id=30321) --> (http://bugs.winehq.org/attachment.cgi?id=30321) iTunes 9.0.1.18, wine1.3.1: wine C:\Program\ Files\iTunes\iTunes.exe

...
log.txt 2&>1

Downloaded executable from: http://www.oldapps.com/itunes.php?old_itunes=49?download

Same procedure, same problem.

wine-bugs＠winehq.org

12 Sep 12 Sep

11:05 a.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run

Alex cerebro.alexiel@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |cerebro.alexiel@gmail.com

--- Comment #4 from Alex cerebro.alexiel@gmail.com 2010-09-12 06:05:00 CDT --- [...] Backtrace: =>0 0x019c7eec in webkit (+0x357eec) (0x0032d22c) [...]

Sounds related to gecko.

I'm on Ubuntu 10.04 with wine1.3 (v1.3.2) + wine1.3-gecko from ubuntu-wine/ppa and it doesn't crash.

Whatever your distro, you can manually download the latest wine_gecko. Please read http://wiki.winehq.org/Gecko.

Don't forget AppDB where you can find what works, what does not, is there a workaround... (http://appdb.winehq.org/objectManager.php?sClass=application&iId=1347)

NB: There is a console bug introduced recently; just type "reset" and enter to solve it.

wine-bugs＠winehq.org

13 Sep 13 Sep

3:16 p.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run

--- Comment #5 from Juan Lang juan_lang@yahoo.com 2010-09-13 10:16:57 CDT --- (In reply to comment #4)

Backtrace: =>0 0x019c7eec in webkit (+0x357eec) (0x0032d22c) [...]

Sounds related to gecko.

It isn't. webkit is part of iTunes and safari, gecko is unrelated.

wine-bugs＠winehq.org

14 Mar 14 Mar

12:40 p.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run

Austin English austinenglish@gmail.com changed:

--- Comment #6 from Austin English austinenglish@gmail.com 2012-03-14 07:40:49 CDT --- (In reply to comment #2)

Created attachment 30320 [details] iTunes 9.0.2.25, wine1.3.1: wine C:\Program\ Files\iTunes\iTunes.exe

...
...
log.txt 2&>1

Downloaded executable from: http://www.oldapps.com/itunes.php?old_itunes=51?download

Same procedure, same problem.

0e1ad1c48ce9354f18efc6b1d02b70c8e7435cfb iTunesSetup902.exe wine-1.4-205-g104e319

still present. New backtrace attached.

wine-bugs＠winehq.org

12:42 p.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run

Austin English austinenglish@gmail.com changed:

--- Comment #7 from Austin English austinenglish@gmail.com 2012-03-14 07:42:21 CDT --- Created attachment 39354 --> http://bugs.winehq.org/attachment.cgi?id=39354 terminal output

wine-bugs＠winehq.org

9:59 p.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run

--- Comment #8 from Juan Lang juan.lang@gmail.com 2012-03-14 16:59:55 CDT ---

From your log:

fixme:secur32:schan_QueryContextAttributesW Unhandled attribute 0x54 wine: Unhandled page fault on read access to 0x00000000 at address 0x19e7eec (thread 006d), starting debugger...

Perhaps schannel is to blame? Though SECPKG_ATTR_LOCAL_CERT_CONTEXT seems a little funny, I wouldn't expect iTunes to be using client-side certificates.

wine-bugs＠winehq.org

15 Mar 15 Mar

12:25 a.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run

Austin English austinenglish@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download

--- Comment #9 from Austin English austinenglish@gmail.com 2012-03-14 19:25:57 CDT --- (In reply to comment #8)

http://www.filedropper.com/it2txt

From your log: fixme:secur32:schan_QueryContextAttributesW Unhandled attribute 0x54 wine: Unhandled page fault on read access to 0x00000000 at address 0x19e7eec (thread 006d), starting debugger...

Perhaps schannel is to blame? Though SECPKG_ATTR_LOCAL_CERT_CONTEXT seems a little funny, I wouldn't expect iTunes to be using client-side certificates.

Native secur32 from winetricks prevents the crash, it then seems to hit bug 23609 (or similar) and just hangs there).

WINEDEBUG=relay,seh,tid,secur32,ntls,lsa wine iTunes.exe >> ~/it.txt 2>&1 is 315MB uncompressed, 6.1MB compressed.

austin@aw21 ~ $ sha1sum it2.txt.rz 42d3108afeb24ed6509814695507e8e982c6d6c6 it2.txt.rz

I'll attach the log without relay,set,tid.

wine-bugs＠winehq.org

12:26 a.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run

--- Comment #10 from Austin English austinenglish@gmail.com 2012-03-14 19:26:32 CDT --- Created attachment 39369 --> http://bugs.winehq.org/attachment.cgi?id=39369 WINEDEBUG=secur32,ntls,lsa wine iTunes.exe >> ~/it.txt 2>&1

wine-bugs＠winehq.org

21 Jul 21 Jul

5:55 p.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run

johan.gardhage@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |johan.gardhage@gmail.com

wine-bugs＠winehq.org

9 Apr 9 Apr

10:10 p.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run (Webkit

Anastasius Focht focht@gmx.net changed:

--- Comment #11 from Anastasius Focht focht@gmx.net --- Hello folks,

confirming, still present.

Dupe of bug 32342

--- snip --- $ pwd /home/focht/.wine/drive_c/Program Files/iTunes

$ WINEDEBUG=+tid,+seh,+relay wine ./iTunes.exe >>log.txt 2>&1 ... 00da:Call gdi32.EnumFontFamiliesExW(00220035,0033e4c8,019196c0,0033e464,00000000) ret=01919838 00da:Ret gdi32.EnumFontFamiliesExW() retval=00000001 ret=01919838 00da:Call user32.ReleaseDC(00000000,00220035) ret=01919842 00da:Ret user32.ReleaseDC() retval=00000001 ret=01919842 ... 00da:trace:seh:raise_exception code=c0000005 flags=0 addr=0x195821c ip=0195821c tid=00da 00da:trace:seh:raise_exception info[0]=00000000 00da:trace:seh:raise_exception info[1]=00000000 00da:trace:seh:raise_exception eax=00000000 ebx=7fe87890 ecx=7fe547b8 edx=000000c0 esi=00000000 edi=7fe585a0 00da:trace:seh:raise_exception ebp=0033e790 esp=0033e708 cs=0023 ds=002b es=002b fs=0063 gs=006b flags=00010246 00da:trace:seh:call_stack_handlers calling handler at 0x397cbc code=c0000005 flags=0 ... Unhandled exception: page fault on read access to 0x00000000 in 32-bit code (0x0195821c). ... Backtrace: =>0 0x0195821c in webkit (+0x35821c) (0x0033e790) 1 0x018d3dfd in webkit (+0x2d3dfc) (0x0033e874) 2 0x0033e8f8 (0x7fe87760) 3 0x7fce7000 (0x01aa34e0) 4 0x01686b80 in webkit (+0x86b7f) (0x018f0480) 5 0xfffc2d48 (0xe8f18b56) 0x0195821c: movl 0x0(%esi),%edx Modules: Module Address Debug info Name (228 modules) PE 340000- 3d3000 Deferred cfnetwork PE 3e0000- 3f0000 Deferred pthreadvc2 PE 3f0000- 3fd000 Deferred asl PE 400000- dd7000 Deferred itunes PE ef0000- fba000 Deferred corefoundation PE fc0000- fdc000 Deferred objc PE fe0000- 10dd000 Deferred icuin40 PE 10e0000- 11c1000 Deferred icuuc40 PE 11d0000- 1233000 Deferred sqlite3 PE 1240000- 1253000 Deferred zlib1 PE 1260000- 15f1000 Deferred coregraphics PE 1600000- 1b55000 Export webkit PE 1b60000- 1c80000 Deferred javascriptcore ... Threads: process tid prio (all id:s are in hex) ... 0000003c (D) C:\Program Files\iTunes\iTunes.exe 000000b9 0 000000dc 0 0000009d 0 000000d7 0 0000005c -1 00000098 0 000000ac 0 000000b1 0 000000b0 0 00000097 0 000000d1 -1 00000076 0 0000009a 0 0000009f 0 00000026 0 000000bc 0 0000005e 0 000000d5 0 000000b4 15 000000c0 0 0000009e 15 00000094 15 0000002d 1 000000bd 2 000000a0 0 0000004a 0 00000064 1 00000021 0 00000069 0 000000da 0 <== --- snip ---

-> 'winetricks -q corefonts'

'secur32' has nothing to do with this problem (whatever issue you were seeing)

$ sha1sum iTunesSetup9.exe 68c84dd8d910ce6cc1508f41cb86d20de839f2e3 iTunesSetup9.exe

$ du -sh iTunesSetup9.exe 89M iTunesSetup9.exe

$ wine --version wine-1.7.16-91-ged51082

Regards

*** This bug has been marked as a duplicate of bug 32342 ***

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wine-bugs＠winehq.org

10:11 p.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run (Webkit needs Arial and Times New Roman fonts)

Anastasius Focht focht@gmx.net changed:

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wine-bugs＠winehq.org

15 Apr 15 Apr

12:56 p.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run (Webkit needs Arial and Times New Roman fonts)

Bruno Jesus 00cpxxx@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED

--- Comment #12 from Bruno Jesus 00cpxxx@gmail.com --- Closing duplicate bugs.

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WineHQ Bugzilla

31 Oct 31 Oct

9:49 p.m.

New subject: [Bug 24073] iTunes 9.0.0.70 crashes on first run (Webkit needs Arial and Times New Roman fonts)