http://bugs.winehq.org/show_bug.cgi?id=24576
--- Comment #8 from John Moffatt senjion@gmail.com 2010-10-04 23:33:59 CDT --- (In reply to comment #7)
Did you visit the Square Enix Account Management site to add characters to your account before attempting to create a character? I was very confused until my friend (windows PC) told me this.
Yes, the account in use had characters already played on it.
Did you do anything differently to be able to get past the start splashscreen?