https://bugs.winehq.org/show_bug.cgi?id=48371
Bug ID: 48371 Summary: Home Designer Suite 21.3.1.1x64 reports "Error #272000009 A serious error occurred (SEH)." Product: Wine Version: 5.0-rc3 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: 74.schutt@gmail.com Distribution: ---
Created attachment 66120 --> https://bugs.winehq.org/attachment.cgi?id=66120 Home Designer message log when run on Wine
I am attempting to run Home Designer Suite version 21.3.1.1x64 on Wine.
Immediately after starting it and supplying a valid product key, I get a popup reporting:
c:\p4sync\dev\releases\21\chief\cacommon\error\artexception.cpp(146): Error #272000009 "A serious error occurred (SEH). Please contact Chief Architect Technical Support with steps to reproduce. "
Note that the program continues to run, and I can shut it down normally.
This page: https://www.chiefarchitect.com/support/article/KB-00802/troubleshooting-exce...
says I should ensure my system meets minimum requirements and is fully up to date. E.g. they want a graphics card with 1 GB memory and support for OpenGL
= 3.3, which I have.
Home Designer writes a report of its execution, and there I found that it reports the characteristics that it probed for the system it is running on.
Here I found that it probed "OpenGL VRam: 0" and "OpenGL GPU Count: 0". I've attached this log as 'wine-Message Log.txt'.
When I run that same Home Designer binary on an up-to-date Windows 10 system, it starts up without reporting a serious error, and its execution log shows non-zero values for "OpenGL VRam" and "OpenGL GPU Count". I've attached this log as 'real-Windows10-Message Log.txt'.
The terminal output from Wine is attached as 'run.log'.