https://bugs.winehq.org/show_bug.cgi?id=49102
Bug ID: 49102 Summary: Origin: unable to download and install games. "Origin needs to download files and is waiting for permission" Product: Wine Version: 5.7 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: contexmoh+winehq@gmail.com Distribution: ---
Created attachment 67071 --> https://bugs.winehq.org/attachment.cgi?id=67071 Origin thin client installation log
Running latest 5.7 development with win64, corefonts and default configuration (Windows 7) on Ubuntu 18.04.
Installing latest Origin client from https://download.dm.origin.com/origin/live/OriginThinSetup.exe (also tested with the full client): 68b1baa026ec75760bfa077d24eb3e21502c6bd4 OriginThinSetup.exe 6d3dfce7cda14fa9292cc8409c18f1ff25b85fc4 OriginSetup.exe
During installation it errors out twice (!) but still continues. --- The program OriginClientService.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience. ---
I am then able to login without any issues, however I am unable to download and install any games. I tried installing Mass Effect 1, but other games had the same issue. The download button changes from "Download" to "Preparing" and the following error pops up:
--- Your download has been paused. Origin needs to download files and is waiting for permission. Please choose "Yes" when Windows prompts you for permission. ---
I tried starting the "Origin Client Service" manually via. the "net" command, which just errors out. In addition I tried launching OriginClientService.exe, with the same error popping up. I don't see the client service running, only the "Origin Web Helper Service". I therefore believe that the issue lies within "Origin Client Service", but that's where my debugging knowledge stopped.
Attached is the log from the installation (where it also errors out), the errors can be found if you search for "ErrorDownload.wav".
Additional information: - The same issue is described here: https://forums.lutris.net/t/origin-wont-install-games-or-even-begin-to-downl... - And further described more detailed by "Grogan" here: http://bitbenderforums.com/forums/showthread.php?90365-Lutris-Another-game-i... - Also described by Aaron Dewell on Thursday January 23rd 2020, 14:03 in the comments here: https://appdb.winehq.org/objectManager.php?sClass=version&iId=26175 - There are numerous of people having the same issue on Windows, as seen here: https://answers.ea.com/t5/Origin-Client-Web-Technical/Origin-is-waiting-for-...