https://bugs.winehq.org/show_bug.cgi?id=41321
Anastasius Focht focht@gmx.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |directx-d3d Keywords| |Installer Status|UNCONFIRMED |RESOLVED Version|unspecified |1.8 Resolution|--- |DUPLICATE CC| |focht@gmx.net Summary|while installing ms office |Microsoft Office 2013 |2013 on elementary os got |Professional Plus installer |the attached error. |fails with exception | |0xe0000002 (needs support | |for Mesa OpenGL >= 3.2 core | |profiles, Shader Model 4, | |GLSL 1.50)
--- Comment #3 from Anastasius Focht focht@gmx.net --- Hello folks,
dupe of bug 38648
I have every Wine version prebuilt with symbols so I can easily reproduce it. Trace/backtrace provided as proof here in case some genius wants to argue...
--- snip --- $ pwd /home/focht/mountiso/Downloads/en_microsoft_office_2013_32bit_dvd.iso
$ WINEDEBUG=+seh,+relay,+msi,+winediag,+d3d10 wine ./setup.exe >>~/log.txt 2>&1 ... fixme:winediag:dxgi_check_d3d10_support Direct3D 10 is not supported on this GPU with the current shader backend. ... warn:d3d10:D3D10CreateDevice1 Failed to create a device, hr 0x80004005. ... 0028:Ret ntdll.RtlFreeHeap() retval=00000001 ret=7d69bd74 trace:d3d10:D3D10CreateDevice1 adapter (nil), driver_type D3D10_DRIVER_TYPE_WARP, swrast (nil), flags 0x30, hw_level D3D10_FEATURE_LEVEL_9_3, sdk_version 32, device 0x33c5c0. ... warn:d3d10:D3D10CreateDevice1 Failed to create a device, hr 0x80004005. 0028:Ret d3d10_1.D3D10CreateDevice1() retval=80004005 ret=00b8f37f ... trace:seh:raise_exception code=e0000002 flags=0 addr=0x7b839ffb ip=7b839ffb tid=0028 trace:seh:raise_exception eax=7b8279f9 ebx=00000000 ecx=7b839f60 edx=00000000 esi=7b8b9000 edi=0104e720 trace:seh:raise_exception ebp=0104e6f8 esp=0104e684 cs=0023 ds=002b es=002b fs=0063 gs=006b flags=00000216 trace:seh:call_stack_handlers calling handler at 0xc5750a code=e0000002 flags=0 0028:Call KERNEL32.GetLastError() ret=00a0be83 0028:Ret KERNEL32.GetLastError() retval=00000000 ret=00a0be83 trace:seh:call_stack_handlers handler at 0xc5750a returned 1 trace:seh:call_stack_handlers calling handler at 0xc59406 code=e0000002 flags=0 0028:Call KERNEL32.GetLastError() ret=00a0be83 0028:Ret KERNEL32.GetLastError() retval=00000000 ret=00a0be83 trace:seh:call_stack_handlers handler at 0xc59406 returned 1 trace:seh:call_stack_handlers calling handler at 0x7bc9b1d0 code=e0000002 flags=0 0028:Call KERNEL32.UnhandledExceptionFilter(0104e208) ret=7bc9b205 wine: Unhandled exception 0xe0000002 in thread 28 at address 0x7b839ffb (thread 0028), starting debugger... ... Unhandled exception: 0xe0000002 in 32-bit code (0x7b839ffb). Register dump: CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b EIP:7b839ffb ESP:0104e6c4 EBP:0104e738 EFLAGS:00000212( - -- I -A- - ) EAX:7b8279f9 EBX:00000000 ECX:7b839f60 EDX:00000000 ESI:7b8b9000 EDI:00cddb1c ... Backtrace: =>0 0x7b839ffb RaiseException+0x9b(code=<couldn't compute location>, flags=<couldn't compute location>, nbargs=<couldn't compute location>, args=<couldn't compute location>) [/home/focht/projects/wine/mainline-src-1.8/dlls/kernel32/except.c:85] in kernel32 (0x0104e738) 1 0x00b5d06a in osetup (+0x3ed069) (0x0104e780) 2 0x00b85e51 in osetup (+0x415e50) (0x0104e9f0) 3 0x00b872c2 in osetup (+0x4172c1) (0x0104ea08) 4 0x7bc80759 call_thread_func+0xa8(entry=0xb872b5, arg=0x0(nil), frame=0x104eb08) [/home/focht/projects/wine/mainline-src-1.8/dlls/ntdll/signal_i386.c:2713] in ntdll (0x0104eae8) 5 0x7bc7d9fa call_thread_entry_point+0x11() in ntdll (0x0104eb08) 6 0x7bc88323 start_thread+0xa2(info=0x7ffd4fb8) [/home/focht/projects/wine/mainline-src-1.8/dlls/ntdll/thread.c:449] in ntdll (0x0104f358) 7 0xf7daa3b0 start_thread+0xff() in libpthread.so.0 (0x0104f428) 8 0xf7ce7306 __clone+0x65() in libc.so.6 (0x00000000) ... 0x7b839ffb RaiseException+0x9b [/home/focht/projects/wine/mainline-src-1.8/dlls/kernel32/except.c:85] in kernel32: addl $12,%esp 85 } Modules: Module Address Debug info Name (121 modules) PE 350000- 37f000 Deferred osetupui PE 400000- 434000 Deferred setup PE 770000- e3a000 Export osetup PE 10000000-100d3000 Deferred setup ELF 7a800000-7a931000 Deferred opengl32<elf> -PE 7a820000-7a931000 \ opengl32 ELF 7b800000-7ba63000 Dwarf kernel32<elf> -PE 7b810000-7ba63000 \ kernel32 ELF 7bc00000-7bcee000 Dwarf ntdll<elf> -PE 7bc10000-7bcee000 \ ntdll ELF 7bf00000-7bf04000 Deferred <wine-loader> ELF 7c278000-7c28e000 Deferred d3d10core<elf> -PE 7c280000-7c28e000 \ d3d10core ELF 7c28e000-7c2a4000 Deferred d3d10_1<elf> -PE 7c290000-7c2a4000 \ d3d10_1 ELF 7c2a4000-7c300000 Deferred d3d11<elf> -PE 7c2b0000-7c300000 \ d3d11 ... Threads: process tid prio (all id:s are in hex) ... 0000002b (D) G:\setup.exe 0000002d 0 <== 0000002c 0 System information: Wine build: wine-1.8-3-gc1ceb3ee5a Platform: i386 Version: Windows Server 2008 R2 Host system: Linux Host version: 4.18.16-200.fc28.x86_64 --- snip ---
If you still encounter problems with the installer after upgrade to recent Wine 3.x version, check WineHQ appdb:
https://appdb.winehq.org/objectManager.php?sClass=version&iId=26323
and WineHQ forums:
Every issue is documented. Reminder: Bugzilla is not meant for end-user support.
Regards
*** This bug has been marked as a duplicate of bug 38648 ***