[Bug 41577] New: Ragnarok Online (iRO): Crashes when attempting to run the patcher.

https://bugs.winehq.org/show_bug.cgi?id=41577

Bug ID: 41577
           Summary: Ragnarok Online (iRO): Crashes when attempting to run
                    the patcher.
           Product: Wine
           Version: 1.9.21
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 55912
  --> https://bugs.winehq.org/attachment.cgi?id=55912
This is the entire output that Wine spit out after erroring.

I'm attempting to run Ragnarok Online on Linux Mint 18, Mate, 32-bit. Here's
the app's page:
https://appdb.winehq.org/objectManager.php?sClass=version&iId=928

I've already exhausted everything in the page, so it's most likely not an
existing bug or a problem others have run into. I got the game to work on the
same system using Wine 1.6, which was in my official repository, but I hesitate
to call this a regression because a tester got the game to work with Wine
version 1.9.18, which is very close to mine.

If it IS a regression, doing regression testing is beyond my abilities, but
based on the latest test results, we can narrow the problem down to somewhere
between the tester's version of Wine (1.9.18), which the tester reported as
platinum, and my version of Wine, which is 1.9.21.

I'm using Wine HQ's official development branch, version 1.9.21.

To reproduce the problem, just:
1. Run the RO installer
2. Run "Ragnarok Online" shortcut on desktop

Here's the exact installer I used:

File name: Ragnarok_Installer-09272013.exe
MD5: 81D59BEE0621A858428E1CF76843BCF7     
SHA1: A2795AA047F29A2547365AC7D4246F7B8F133899

However, I don't think the installer you use matters too much because the bug
I'm reporting happens after the game itself is installed.

If you do have my exact installer, however, the installer will hang at "Status:
Moving files". To work around the error, follow Richard Graham's comment here:
https://appdb.winehq.org/objectManager.php?sClass=version&iId=928

Specifically, first extract the real installer from the .exe file:

$ wine Ragnarok_Installer-09272013.exe /extract "$(winepath -w "$(pwd)")"

Then run the installer itself:

$ wine msiexec /i Ragnarok_Installer.msi

After the installer finishes, run the "Ragnarok Online" shortcut from the
desktop. The patcher will open and it will start downloading updates, but after
less than 30 seconds, you'll get this error:

------------------------------
Window title: Program Error

The program Ragnarok.exe has encountered a serious problem and needs to close.
We are very sorry for the inconvenience.

This can be caused by a problem in the program or a deficiency in Wine. You may
want to check the Application Database for tips about running this application.
------------------------------

I saved and attached the program error details, including the backtrace. Please
forgive any mistakes/omissions; I'm new to Wine HQ bug reporting. Let me know
if there's anything else I can do to help.