https://bugs.winehq.org/show_bug.cgi?id=39254
Anastasius Focht focht@gmx.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |DUPLICATE Keywords| |download, Installer, win64 Component|-unknown |user32 Summary|Microsoft 365 Installer: |64-bit Microsoft Office 365 |Crashes on startup |installer crashes in Win8 | |mode (user32.dll | |'SetCoalescableTimer' stub | |missing) CC| |focht@gmx.net URL| |https://c2rsetup.officeapps | |.live.com/c2r/download.aspx | |?productReleaseID=O365ProPl | |usRetail&platform=X64&langu | |age=en-us&version=O15GA&sou | |rce=O15OLSO365 Status|UNCONFIRMED |RESOLVED Version|unspecified |1.7.50
--- Comment #6 from Anastasius Focht focht@gmx.net --- Hello folks,
dupe of bug 39509
I went back to build old version of Wine 1.7.50 this bug was reported against.
Needs following cherry-picks on top to fix building with recent distros:
* https://source.winehq.org/git/wine.git/commitdiff/bf5ac531a030bce9e798ab66bc... * https://source.winehq.org/git/wine.git/commitdiff/10065d2acd0a9e1e852a8151c9...
After some investigation I figured that OP's crash can be only reproduced with WINEPREFIX Windows version set to 'Windows 8'.
--- snip --- $ WINEDEBUG=+tid,+seh,+relay wine ./setupo365proplusretail.x64.en-us_.exe >> log.txt 2>&1 ... 002a:Call KERNEL32.GetVersionExW(0044e0e0) ret=1400a1144 002a:Ret KERNEL32.GetVersionExW() retval=00000001 ret=1400a1144 002a:Call KERNEL32.GetProcAddress(7efdd5820000,140115206 "SetCoalescableTimer") ret=1400914dc 002a:Ret KERNEL32.GetProcAddress() retval=00000000 ret=1400914dc 002a:Call KERNEL32.GetLastError() ret=1400914ea 002a:Ret KERNEL32.GetLastError() retval=0000007f ret=1400914ea 002a:Call KERNEL32.RaiseException(c06d007f,00000000,00000001,0044e238) ret=140091527 002a:trace:seh:raise_exception code=c06d007f flags=0 addr=0x7efddd999959 ip=7efddd999959 tid=002a 002a:trace:seh:raise_exception info[0]=000000000044e180 002a:trace:seh:raise_exception rax=00007efddd97d618 rbx=0000000000000000 rcx=000000000044df80 rdx=0000000000000008 002a:trace:seh:raise_exception rsi=000000000044e180 rdi=000000000044dfa0 rbp=000000000044e0d0 rsp=000000000044df60 002a:trace:seh:raise_exception r8=0000000000000001 r9=000000000044e238 r10=00000000ffffffff r11=0000000000000000 002a:trace:seh:raise_exception r12=0000000000000033 r13=0000000140150708 r14=0000000140145268 r15=0000000140000000 ... Unhandled exception: 0xc06d007f in 64-bit code (0x00007efddd999959). ... Register dump: rip:00007efddd999959 rsp:000000000044df60 rbp:000000000044e0d0 eflags:00000206 ( - -- I - -P- ) rax:00007efddd97d618 rbx:0000000000000000 rcx:000000000044df80 rdx:0000000000000008 rsi:000000000044e180 rdi:000000000044dfa0 r8:0000000000000001 r9:000000000044e238 r10:00000000ffffffff r11:0000000000000000 r12:0000000000000033 r13:0000000140150708 r14:0000000140145268 r15:0000000140000000 ... Backtrace: =>0 0x00007efddd999959 RaiseException+0xf6(code=0xc06d007f, flags=0, nbargs=0x1, args=0x44e238) [/home/focht/projects/wine/wine.repo/src/dlls/kernel32/except.c:85] in kernel32 (0x000000000044e0d0) 1 0x00007efdde43886f relay_call+0x7e() in ntdll (0x000000000044e120) 2 0x00007efddd97a30a in kernel32 (+0xa309) (0x000000000044e1d8) 3 0x0000000140091527 in setupo365proplusretail.x64.en-usZ:\home\focht\Downloads\setupo365proplusretail.x64.en-us_.exe (+0x91526) (0x000000000044e1d8) 4 0x000000014009169f in setupo365proplusretail.x64.en-usZ:\home\focht\Downloads\setupo365proplusretail.x64.en-us_.exe (+0x9169e) (0x000000000044e2c0) 5 0x00000001400ae58b in setupo365proplusretail.x64.en-usZ:\home\focht\Downloads\setupo365proplusretail.x64.en-us_.exe (+0xae58a) (0x000000000044e2c0) 6 0x00000001400404c9 in setupo365proplusretail.x64.en-usZ:\home\focht\Downloads\setupo365proplusretail.x64.en-us_.exe (+0x404c8) (0x000000000044e3e0) 7 0x000000014003f5e9 in setupo365proplusretail.x64.en-usZ:\home\focht\Downloads\setupo365proplusretail.x64.en-us_.exe (+0x3f5e8) (0x000000000044e410) 8 0x000000014003ace8 in setupo365proplusretail.x64.en-usZ:\home\focht\Downloads\setupo365proplusretail.x64.en-us_.exe (+0x3ace7) (0x000000000044e500) 9 0x00007efdde45e83d call_thread_func+0x5c(entry=0x14003ac4c, arg=0x2536f0, frame=0x44e660) [/home/focht/projects/wine/wine.repo/src/dlls/ntdll/signal_x86_64.c:3616] in ntdll (0x000000000044e650) 10 0x00007efdde45e92e call_thread_entry_point+0x29() in ntdll (0x000000000044eef0) 11 0x00007efdde46a249 start_thread+0x18f(info=0x7fffff7e57d0) [/home/focht/projects/wine/wine.repo/src/dlls/ntdll/thread.c:443] in ntdll (0x000000000044eef0) 12 0x00007efddeca450b start_thread+0xda() in libpthread.so.0 (0x0000000000000000) ... 0x00007efddd999959 RaiseException+0xf6 [/home/focht/projects/wine/wine.repo/src/dlls/kernel32/except.c:85] in kernel32: nop 85 } Modules: Module Address Debug info Name (77 modules) ELF 7be00000- 7c103000 Deferred <wine-loader> PE 140000000- 140183000 Export setupo365proplusretail.x64.en-usZ:\home\focht\Downloads\setupo365proplusretail.x64.en-us_.exe ... Threads: process tid prio (all id:s are in hex) ... 00000028 (D) Z:\home\focht\Downloads\setupo365proplusretail.x64.en-us_.exe 0000002b 0 0000002a 0 <== 00000029 0 --- snip ---
Thanks for putting my time to good use ...
Again: Always mention *any* deviations from default (clean) WINEPREFIX settings in bug reports!
--- quote --- Although this bug was made with an old version of wine. I confirm that it's still an issue with wine version 3.6 --- quote ---
Failing installer doesn't mean it's the same issue (there isn't even a backtrace in your attachment https://bugs.winehq.org/attachment.cgi?id=61180&action=edit)
In fact the original was fixed a long time ago.
The current issue with Office 2016/365 installers is bug 43581
Regards
*** This bug has been marked as a duplicate of bug 39509 ***