https://bugs.winehq.org/show_bug.cgi?id=53718
Bug ID: 53718 Summary: WoW Beta/PTR get "Your 3D accelorator card is not supported" Product: Wine Version: 7.17 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: mckittrick.kaminski@gmail.com Distribution: ---
Created attachment 73148 --> https://bugs.winehq.org/attachment.cgi?id=73148 Collection of Retail and Beta logs.
I had be playing/testing the new Dragonflight expansion for WoW recently, and after this week's update, the game no longer launches, with the age old "Your 3D accelerator card is not supported" error. Research on previous occurrences of this error have been fruitless, usually having something to do with multiple GPUs and having the wrong one assigned.
Being that the WoW client updating was the only change to cause this issue, and native Windows clients seem to have no issue, I can't help but think this lies somewhere in wine, dxvk, or vkd3d namespace.
For information on my environment, I'm running via Lutris, and have tried both Lutris and Wine runners, a few releases from 5.x, 6.x, and 7.x, up to 7.17 staging. I'm using dxvk v1.10.3 and vkd3d v2.6. My graphics card is 3060Ti, and I get the error with both the 470xx and 515 nvidia drivers. The 3060Ti is the only VGA controller in my system, and I'm running Arch 5.19.9. Manually setting the 'gxApi "D3D11"' config line in Config.wtf doesn't change the behavior, which applies to D3D11, D3D11_LEGACY, as well as D3D12.
I'll note that this error only occurs with Beta and PTR clients. (PTR is open to everyone, if you'd like to test, not sure if you need gametime). Retail and Classic both work just fine and haven't any issue, although, I've noticed the in-game option to use D3D12 has disappeared, leaving me with only D311 options. It used to be there, and I'm unsure when the option left.
I've attached logs from both Beta and Retail, let me know what else I can provide/test for y'all.