https://bugs.winehq.org/show_bug.cgi?id=57432
--- Comment #4 from braiamp@gmail.com --- (In reply to Fabian Maurer from comment #3)
Do they officially support Linux? If yes, I doubt that version will be relevant since they know it is Wine. If they don't support Linux, I wouldn't go to their support in the first place.
They are Proton verified. Also, their own logs system tells them that I'm using wine. The problem is that they are adamant about following their scripts, and the script requires that file to be present to be triaged away from level 1 support. I could obviously edit the string with "Windows 11 Home 64-bit", but I think that this setting should also follow what's configured in winecfg either way (the FIXME note kinda gives away at this).
The specific support I'm requesting from them is about a crash that happens when the client loses focus and there's a gamepad present. The same issue happens in Windows, but I am the only one that seemly technically inclined to actually open a support ticket and have it fixed. (I know workarounds for this issue, but they have some drawbacks).