[Bug 20439] New: TroopMaster hangs on startup

Summary: TroopMaster hangs on startup Product: Wine Version: 1.1.31 Platform: PC-x86-64 URL: http://www.troopmaster.com OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: al_turner@comcast.net

TroopMaster installs, but hangs on startup. Main window will not activate (animation works, but no response to keyboard or mouse). Does not even get to the DotNet download hangup as mentioned in bug 8997. More like 18801 but I don't even get the popup window showing the attempt to connect to FTP.

As far as I can tell, the FTP attempt only happens if you activate the DOTNET function (after installing the software). I have not been able to get to the point of activating the DOTNET since I can't get it that far yet.

I followed the HOWTO from the AppDB that describes the install/kill/restart process.

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wine-bugs＠winehq.org

22 Oct 22 Oct

3:44 a.m.

New subject: [Bug 20439] TroopMaster hangs on startup

--- Comment #1 from Al Turner al_turner@comcast.net 2009-10-21 22:44:32 --- Created an attachment (id=24274) --> (http://bugs.winehq.org/attachment.cgi?id=24274) console output during execution

wine-bugs＠winehq.org

4:29 a.m.

New subject: [Bug 20439] TroopMaster hangs on startup

--- Comment #2 from Al Turner al_turner@comcast.net 2009-10-21 23:29:52 --- OK, maybe a correction to the prior posts. The program may not actually HANG, but it is extraordinarily slow to respond. I left it hung in the background for a while (maybe 20 min) and when I closed the window on top, the Troopmaster window was active. I got it to activate the DOTNET function, and now it seems to be acting like bug 8997.

Is the slow response a different issue?

wine-bugs＠winehq.org

12:38 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

Tim Williams tjandacw@yahoo.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |tjandacw@yahoo.com

--- Comment #3 from Tim Williams tjandacw@yahoo.com 2009-10-22 07:38:55 --- (In reply to comment #2)

OK, maybe a correction to the prior posts. The program may not actually HANG, but it is extraordinarily slow to respond. I left it hung in the background for a while (maybe 20 min) and when I closed the window on top, the Troopmaster window was active. I got it to activate the DOTNET function, and now it seems to be acting like bug 8997. Is the slow response a different issue?

I have a problem when TM is using the moving water background. It seems like it's hung, but I think it's just that it's REALLY REALLY SLOW. The way I got around it was to disable gecko, then set the TM background in File->Preferences to still water.

I'm not at the machine where I have TM installed now, so I'm going by memory, but try this:

- rename the gecko folder in the windows directory temporarily - run TroopMaster. You should get a popup about HTML rendering being disabled, or something like that. Click Ok, then set the background under Prefereneces to Still Water. - exit TM. - restore gecko folder - get back in TM. If wine wants to install gecko, let it. Things should work now, except for the DotNet hanging bug.

I don't know if this is a wine bug, but I haven't noticed the moving water problem on XP or Vista.

Hope this helps.

wine-bugs＠winehq.org

23 Oct 23 Oct

1:57 a.m.

New subject: [Bug 20439] TroopMaster hangs on startup

Al Turner al_turner@comcast.net changed:

--- Comment #4 from Al Turner al_turner@comcast.net 2009-10-22 20:57:37 --- Tim,

Thanks for the help. That seems to have resolved the issue. I'll work on seeing if bug 8997 is still a problem with my current settings.

wine-bugs＠winehq.org

2:44 a.m.

New subject: [Bug 20439] TroopMaster hangs on startup

--- Comment #5 from Andrew Nguyen arethusa26@gmail.com 2009-10-22 21:44:55 --- Fixed is not an appropriate status for this bug, since there is clearly no patch that has been committed in Wine.

wine-bugs＠winehq.org

2:56 a.m.

New subject: [Bug 20439] TroopMaster hangs on startup

Austin English austinenglish@gmail.com changed:

--- Comment #6 from Austin English austinenglish@gmail.com 2009-10-22 21:56:17 --- Nothing was committed to wine.

wine-bugs＠winehq.org

3:02 a.m.

New subject: [Bug 20439] TroopMaster hangs on startup

--- Comment #7 from Al Turner al_turner@comcast.net 2009-10-22 22:02:49 --- My apologies for the status error.

Tim confirmed he had the same problem with TroopMaster, and advised the workaround he used. I applied the workaround and it resolved my issue as well.

I do not know if the problem actually resides/resided in wine. The change to get around the problem (agonizingly slow response time) was to change the background, eliminating the animation feature. Not a big deal and the program functionality remains intact.

You are correct -- there was no change to wine to address the issue. Not sure what change would be needed or possible.

Given the observation from two users that the problem exists (thought somewhat overstated in the bug description), is it still UNCONFIRMED?

wine-bugs＠winehq.org

3:31 a.m.

New subject: [Bug 20439] TroopMaster hangs on startup

--- Comment #8 from Tim Williams tjandacw@yahoo.com 2009-10-22 22:31:22 --- (In reply to comment #4)

Tim,

Thanks for the help. That seems to have resolved the issue. I'll work on seeing if bug 8997 is still a problem with my current settings.

(In reply to comment #4)

Tim,

Thanks for the help. That seems to have resolved the issue. I'll work on seeing if bug 8997 is still a problem with my current settings.

Al,

Glad to hear that helped. Feel free to figure out bug 8997. Everytime I try and look at it, I make no progress.

One thing I have done is to set up TroopMaster to prompt for read-only and prompt for download. That way, if I only want to look at something or generate a report, I can get in w/o a problem. I don't need to kill the process and get in again since I'm using the local disk data.

wine-bugs＠winehq.org

19 Jun 19 Jun

6:42 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

joaopa jeremielapuree@yahoo.fr changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |jeremielapuree@yahoo.fr

--- Comment #9 from joaopa jeremielapuree@yahoo.fr 2011-06-19 13:42:20 CDT --- still a bug in current wine?

wine-bugs＠winehq.org

13 Nov 13 Nov

10:50 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

--- Comment #10 from Austin English austinenglish@gmail.com 2013-11-13 16:50:23 CST --- This is your friendly reminder that there has been no bug activity for 2 years. Is this still an issue in current (1.7.6 or newer) wine? If so, please attach the terminal output in 1.7.6 (see http://wiki.winehq.org/FAQ#get_log).

wine-bugs＠winehq.org

16 Nov 16 Nov

12:41 a.m.

New subject: [Bug 20439] TroopMaster hangs on startup

--- Comment #11 from Tim Williams tjandacw@yahoo.com 2013-11-15 18:41:25 CST --- (In reply to comment #10)

This is your friendly reminder that there has been no bug activity for 2 years. Is this still an issue in current (1.7.6 or newer) wine? If so, please attach the terminal output in 1.7.6 (see http://wiki.winehq.org/FAQ#get_log).

I don't believe this is an issue anymore. I haven't had a problem with this bug in quite a while. (Bug 8997 is still an annoyance, and one of these days, I'd like to get back to it.)

wine-bugs＠winehq.org

7 Aug 7 Aug

6:26 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

hanska2@luukku.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |hanska2@luukku.com

--- Comment #12 from hanska2@luukku.com --- The programs needs mcf42, also it complained

err:module:import_dll Library TSI.dll (which is needed by L"C:\Troopmaster Software\TM4\Registration.exe") not found

It took a lot of time to load the program, I thought it hanged, but it didnt.

I installed the full version, when it asked full or trial. And now I cant actually use the software, because it wants the lisence but it definitely started.

wine 1.7.22

This smells fixed.

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wine-bugs＠winehq.org

9 Aug 9 Aug

3:31 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

--- Comment #13 from Bruno Jesus 00cpxxx@gmail.com --- (In reply to hanska2 from comment #12)

https://web.archive.org/web/20101201005731/http://troopmaster.com/download/S...

This smells fixed.

The bug is from 2009, what version of TroopMaster did you use to test? archive.org does not have the 2008 program version but have the 2005 and 2010.

https://web.archive.org/web/20060512114229/http://www.troopmaster.com/incomi...

Unfortunately the bug does not specify the program version, so it's hard to guess what was used in the test.

I tested the 2010 version, the hang from comment 2 is still present, the program keeps chewing 100% CPU for 4 minutes before opening the main screen with the river animation (winetricks mfc42 required before installation).

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wine-bugs＠winehq.org

5:06 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

--- Comment #14 from Tim Williams tjandacw@yahoo.com --- I just tried this with the latest version of TroopMaster (2014). It hung for me for about a minute. Definitely less time than I remember when I last posted about this. When using the still water background, the program starts up right away.

I'm using Ubuntu 12.04, wine-1.6-rc2

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wine-bugs＠winehq.org

5:12 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

Bruno Jesus 00cpxxx@gmail.com changed:

--- Comment #15 from Bruno Jesus 00cpxxx@gmail.com --- In Windows XP it takes less than 3 seconds to open.

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wine-bugs＠winehq.org

3 Apr 3 Apr

7:20 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

http://www.troopmaster.com/download/Setup_TM2015.exe

Béla Gyebrószki gyebro69@gmail.com changed:

--- Comment #16 from Béla Gyebrószki gyebro69@gmail.com --- Please retest in Wine 1.7.39 or newer.

I can reproduce the problem in Troopmaster 2015 (slow startup time, unresponsive application) using Wine 1.6.2/1.7.38, but the problem is not present in Wine 1.7.39 or 1.7.40.

Setup_TM2015.exe sha1: 7bf0b52eac6baf765ed14f02a488507ab00e9a57

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wine-bugs＠winehq.org

11:39 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

--- Comment #17 from Tim Williams tjandacw@yahoo.com --- Wine 1.7.38, TM 2015 v4.08a.

Moving water background is no longer causing TM to start up so slow it seems to be non responsive. Program still hangs after DotNet database download (bug 8997). As soon as I get the 1.7.39+ update, I try again.

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wine-bugs＠winehq.org

8 Dec 8 Dec

5:38 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

winetest@luukku.com changed:

--- Comment #18 from winetest@luukku.com --- sha1sum Setup_TM2015.exe 817bbc02054730a8076920a38908a33f547051f1 Setup_TM2015.exe

The download has someway changed. But I can't replicate the issue. Though I had dotnet45 preinstalled and win7 mode. Changed the mode into xp and retested.

No hang (see title) and the water animatio is really smooth...

wine 1.9.24.

I am suggesting closing this. Based on comments 16,17 and 18.

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WineHQ Bugzilla

20 May 20 May

12:51 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

Gijs Vermeulen gijsvrm@gmail.com changed:

--- Comment #19 from Gijs Vermeulen gijsvrm@gmail.com --- This bug has been used for various versions of this software and has been reported fixed multiple times as well

I tested the 2010 version mentioned in Comment #13 and that one works fine.

If anyone can still reproduce this bug, please reopen.

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WineHQ Bugzilla

21 May 21 May

7:19 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup

Alexandre Julliard julliard@winehq.org changed:

What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED

--- Comment #20 from Alexandre Julliard julliard@winehq.org --- Closing bugs fixed in 6.9.

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WineHQ Bugzilla

7:27 p.m.

New subject: [Bug 20439] TroopMaster hangs on startup