[Bug 16817] New: Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Summary: Digital Photo Professional: Cannot install version 3.5.1
                    of Canon's DPP
           Product: Wine
           Version: 1.1.12
          Platform: PC
               URL: http://software.canon-europe.com/products/0010677.asp
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Installing version 3.5.1 of Canon's Digital Photo Professional (DPP) fails on
Wine 1.1.12.

I have tried two methods for installing this application. Firstly, I used the
distribution disk ("Canon EOS Digital Solutions Disk ver. 19.0"), and secondly
I tried using the "upgrader" package that is available from the following
website:

http://software.canon-europe.com/products/0010677.asp

(Look for the item named "Digital Photo Professional Updater for Windows
(3.5.1)"). Note that the "updater" includes the whole of the DPP application
rather than a (partial) upgrade distribution. The installer checks for the
presence of the following registry key, and if it is present, allows the
installation to continue:

HKLM/software/canon/DPP/

The installation follows the following process before failing:

1) Shows splash screen and asks for location (Asia/Oceania). I select Oceania.
2) License agreement shown. Click Yes.
3) Screen shows "Starting installation. Please wait" along with one progress
bar. This increments until complete.
4) Screen changes to say, "Installing Digital Photo Professional" along with
two progress bars.
5) Process fails at this point.

The output on the terminal is attached.

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #1 from Jon Pawley   2009-01-06 02:09:14 ---
Created an attachment (id=18515)
 --> (http://bugs.winehq.org/attachment.cgi?id=18515)
Output from terminal while trying to install DPP 3.5.1

Output from terminal while trying to install DPP 3.5.1

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #2 from Jeff Zaroyko   2009-01-06 04:20:18 ---
This crash is a known bug in 1.1.12, can you upgrade to latest git and retest?

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #3 from Jon Pawley   2009-01-07 23:42:24 ---
I have built Wine from the git repository, but still have a problem installing
DPP. See the attached output on the terminal.

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #4 from Jon Pawley   2009-01-07 23:43:32 ---
Created an attachment (id=18571)
 --> (http://bugs.winehq.org/attachment.cgi?id=18571)
Output from terminal while trying to install DPP 3.5.1, after building Wine
from git

Output from terminal while trying to install DPP 3.5.1, after building Wine
from git

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Carlo Pannucci  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
     Ever Confirmed|0                           |1

--- Comment #5 from Carlo Pannucci   2009-05-14 11:11:10 ---
*** This bug has been confirmed by popular vote. ***

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Nikolay Sivov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #18571|application/octet-stream    |text/plain
          mime type|                            |

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Lukas Jirkovsky  changed:

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                 CC|                            |[e-mail]

--- Comment #6 from Lukas Jirkovsky   2009-10-26 03:12:47 ---
This is probably some strange race condition. It once completed successfully,
several times it installed about a half of files and then it crashed but most
of the time it crashes immediately.

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #7 from Lukas Jirkovsky   2009-10-26 04:05:08 ---
Created an attachment (id=24358)
 --> (http://bugs.winehq.org/attachment.cgi?id=24358)
The end of log using WINEDEBUG=all

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Yuval Levy  changed:

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                 CC|                            |[e-mail]

--- Comment #8 from Yuval Levy   2009-10-30 08:30:21 ---
confirm bugs when trying to update to DPP 3.7.2 (and 3.4.1 too) with Wine
1.1.26 and Ubuntu 9.10. I have on that machine DPP 1.6 and DPP 3.2 from
previous install before upgrading Wine.

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Gilles Gregoire  changed:

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                 CC|                            |[e-mail]

--- Comment #9 from Gilles Gregoire   2009-11-18 11:33:50 ---
confirm bug with DPP 3.7.2 updater on ubuntu 9.04 and wine 1.1.33

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Installer, patch

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

tudor  changed:

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                 CC|                            |[e-mail]

--- Comment #10 from tudor   2009-11-23 06:18:05 ---
i can confirm the bug with dpp 3.7.2 and wine 1.1.33
i have attached a log with winedebug=all
dpp works with an installed one from windows(but only after failed attempt to
install it with wine)

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #11 from tudor   2009-11-23 06:27:45 ---
http://rapidshare.com/files/311034680/x.log.bz2.html
MD5: 6ECB46E44CF2D66CE353E04E144F1BEF 
complete log, if needed i can re-post just the end as an attachement
it's 6.5MB and ~1GB uncompressed

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Nikolay Sivov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|patch                       |

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

[e-mail] changed:

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                 CC|                            |[e-mail]

--- Comment #12 from [e-mail]  2010-05-23 09:50:13 ---
I can confirm the same.

dpp381en.exe
wine-1.1.42
Ubuntu amd64 10.04 Lucid

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

[e-mail] changed:

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                 CC|                            |[e-mail]

--- Comment #13 from [e-mail]  2010-06-20 14:46:22 ---
Confirm with DPP 3.8.1 and wine 1.2-rc3

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #14 from Lukas Jirkovsky   2010-06-26 14:17:05 ---
Confirming with DPP 3.8.1 and wine 1.2-rc5

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Austin English  changed:

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                 CC|                            |[e-mail]

--- Comment #15 from Austin English   2010-07-31 13:40:11 ---
*** Bug 18584 has been marked as a duplicate of this bug. ***

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Blocks|                            |24045

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #16 from Lukas Jirkovsky  2010-11-13 04:06:35 CST ---
Still present in wine 1.3.7

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Peter McKenna  changed:

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                 CC|                            |[e-mail]

--- Comment #17 from Peter McKenna  2011-08-20 02:09:10 CDT ---
I recently purchased a Canon camera and it came with DPP v 3.10 on the disk. It
fails to install in the same way others have described here.

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

wineatic  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Dan Kegel  changed:

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                 CC|                            |[e-mail]

--- Comment #18 from Dan Kegel  2012-06-03 14:31:11 CDT ---
Still present in wine-1.5.5 with DPP393EN.exe.

The installer crashes when it's about done, but starting the installed app
fails with

err:module:import_dll Library canonIHL.dll (which is needed by L"C:\Program
Files\Canon\Digital Photo Professional\DPPEditor.exe") not found
err:module:import_dll Library DPPDLL.dll (which is needed by L"C:\Program
Files\Canon\Digital Photo Professional\DPPEditor.exe") not found

and those two files are not present.

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Yuval Levy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|[e-mail]          |

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #19 from Lukas Jirkovsky  2013-09-05 11:28:10 CDT ---
Still present with wine 1.7.1

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #20 from Lukas Jirkovsky  2013-09-06 03:40:17 CDT ---
The bug can be worked around by installing msxml3 using winetricks.

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #21 from Austin English  2013-09-06 13:00:33 CDT ---
(In reply to comment #20)
> The bug can be worked around by installing msxml3 using winetricks.

Could you please attach a log with +msxml,+tid (using builtin)?

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|-unknown                    |msxml3

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

http://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #22 from Lukas Jirkovsky  2013-09-07 06:36:44 CDT ---
Created attachment 45895
  --> http://bugs.winehq.org/attachment.cgi?id=45895
log created with +msxml,+tid

Attached is log created with WINEDEBUG=+msxml,+tid

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

https://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #23 from Austin English  ---
Is this still an issue in current (1.7.36 or newer) wine? If so, please attach
terminal output.

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

https://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #24 from Lukas Jirkovsky  ---
Created attachment 51030
  --> https://bugs.winehq.org/attachment.cgi?id=51030
console output, dpp 3.14.47 on wine 1.7.38

It's still a problem with current wine.

Attached is a terminal output obtained by running dppw3.14.47-updater.exe on
wine 1.7.38 with WINEDEBUG=+msxml,+tid

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

https://bugs.winehq.org/show_bug.cgi?id=16817

Sebastian Lackner  changed:

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--- Comment #25 from Sebastian Lackner  ---
Are you sure you attached the correct file? The attachment only contains
garbage for me, or is it some kind of compressed format?

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

https://bugs.winehq.org/show_bug.cgi?id=16817

--- Comment #26 from Lukas Jirkovsky  ---
It's supposed to be a tar.gz archive. I don't know it has text/plain set, I'm
sure I used auodetect when uploading the file.

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

https://bugs.winehq.org/show_bug.cgi?id=16817

Lukas Jirkovsky  changed:

What    |Removed                     |Added
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  Attachment #51030|0                           |1
        is obsolete|                            |

--- Comment #27 from Lukas Jirkovsky  ---
Created attachment 51033
  --> https://bugs.winehq.org/attachment.cgi?id=51033
console output, dpp 3.14.47 on wine 1.7.38, take 2

explicitly set the mimetype to x-compressed-tar

[Bug 16817] Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP

https://bugs.winehq.org/show_bug.cgi?id=16817

Paul  changed:

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--- Comment #28 from Paul  ---
I had a similar problem trying to install v3.9.0.3. Tried using the msxml3
winetrick and tried installing as 32 bit instead of 64 bit, to no avail.

Then I had a hunch and installed CameraWindow as well as DPP when running the
full disk installer. Hey presto! it worked!