[Bug 33873] New: Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Bug #: 33873
           Summary: Photoshop CS2 fails to "save as"
           Product: Wine
           Version: 1.6-rc3
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Created attachment 44936
  --> http://bugs.winehq.org/attachment.cgi?id=44936
Screenshot

When I tried to "save as" I have this message :

Could not save copy as "C:\users\artik\Bureau\code3.jpg" because the file
already in use or was left open.

I can pulse "OK" the file will still be saved, but Photoshop leave a .tmp on my
desktop.

This issue was not present in the older 1.5.** revisions.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #1 from Rosanne DiMesio  2013-06-24 08:39:45 CDT ---
Please run a regression test. http://wiki.winehq.org/RegressionTesting

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |regression

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #2 from Frédéric Delanoy  2013-06-24 13:20:05 CDT ---
Works fine for me with wine 1.4-rc3 either with a pre-existing or a new image.

Can you reinstall the app in a new wineprefix and retry?

Also a terminal log is needed.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #3 from artik  2013-06-24 14:19:08 CDT ---
Created attachment 44949
  --> http://bugs.winehq.org/attachment.cgi?id=44949
2nd log

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #4 from artik  2013-06-24 14:22:08 CDT ---
I posted 2nd log. Result is the same. The really strange thing is ths but is
totally random. If you create for exemple a script in photoshop that will
create 50 .jpg on the desktop, it can crash at the creation of the picture n°14
for exemple.

Also, when the message appear, nothing appear in the terminal.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #5 from artik  2013-06-24 14:29:50 CDT ---
I tried Photoshop CS6, same action, same result. Where can I have an exact log
?

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #6 from Frédéric Delanoy  2013-06-24 15:49:10 CDT ---
> env WINEPREFIX=~/.wine_irfanview wine /home/artik/.wine_irfanview/drive_c/Program\ Files/Adobe/Adobe\ Photoshop\ CS2/Photoshop.exe

Please retry with a *new* WINEPREFIX as already asked in comment 2 (i.e.
reinstall Photoshop CS2 in this prefix and retest).

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #7 from artik  2013-06-24 16:11:42 CDT ---
Hi Frédéric, it's what I did (or maybe I don't know how to install in a NEW
prefix).

Any help ?

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #8 from Frédéric Delanoy  2013-06-24 17:52:40 CDT ---
(In reply to comment #7)
> Hi Frédéric, it's what I did (or maybe I don't know how to install in a NEW
> prefix).
>
> Any help ?

e.g. WINEPREFIX=/home/artik/.wine-PS_CS2 wine photoshopCS2installer.exe

(assuming /home/artik/.wine-PS_CS2 directory didn't pre-exist)

see http://wiki.winehq.org/FAQ#wineprefix for more information and/or 'man
wine'

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #9 from artik  2013-06-24 18:02:06 CDT ---
Ok I confirm, I tried exactly same thing (comment 4). Result is the same.
After 1.5.31, bug.

Maybe creating an action script that save for exemple 20 copy on the desktop in
Photoshop, and running it could reproduce the bug. Is there a lot's of changes
between 1.5.31 and 1.6 rc2 ?

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #10 from Frédéric Delanoy  2013-06-24 18:09:00 CDT ---
(In reply to comment #9)
> Ok I confirm, I tried exactly same thing (comment 4). Result is the same.
> After 1.5.31, bug.
>
> Maybe creating an action script that save for exemple 20 copy on the desktop in
> Photoshop, and running it could reproduce the bug. Is there a lot's of changes
> between 1.5.31 and 1.6 rc2 ?

There are changes, maybe not impacting this bug, but in general you should
always use the latest version (now 1.6-rc3).

Also please name better your attachements: "2nd log" doesn't help (especially
since there wasn't a first to begin with...).
The description should be something like "Terminal log - wine-1.6-rc3" to be
useful/informative.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #11 from artik  2013-06-25 03:44:11 CDT ---
Ok, I'll.  So if I can help by any other solution ? Maybe i can send you my
action palette file and my psd to test ?

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #12 from Frédéric Delanoy  2013-06-25 05:23:36 CDT ---
(In reply to comment #11)
> Ok, I'll.  So if I can help by any other solution ? Maybe i can send you my
> action palette file and my psd to test ?

You can attach those files (compress them if they are too big).

Rename correctly the current attachment (Details > Edit details > Description
field) and reattach a new terminal log if necessary (i.e. if it differs from
current one).

Does the bug only happen for this specific psd file?  Or also if you create a
new file/open an existing image and try to "save as" it as jpg?

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #13 from artik  2013-06-27 15:05:09 CDT ---
Ok, I found a way to reproduce the bug easily.

1. Open an image file (I took a .jpg downloaded on internet).
2. Display your "action" script window (alt+f9)
3. At the bottom of this window, select "create a new action". Clic "Record".
4. direct "save as" your document. Error should appear.
5. Repeat the "save as" step if the first works. After 2/3 taimes, error
message.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
     Ever Confirmed|0                           |1

--- Comment #14 from Frédéric Delanoy  2013-06-27 16:13:57 CDT ---
(In reply to comment #13)
> Ok, I found a way to reproduce the bug easily.
> - Open an image file (I took a .jpg downloaded on internet).
> - Display your "action" script window (alt+f9)
> - At the bottom of this window, select "create a new action". Clic "Record".
> - direct "save as" your document. Error should appear.
> - Repeat the "save as" step if the first works. After 2/3 taimes, error
>
> message.

OK now I got the error. Confirming.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #44949|2nd log                     |Terminal log - wine 1.6-rc3
        description|                            |

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #15 from artik  2013-06-27 16:22:57 CDT ---
It's a cool news. Good luck to fix it.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #16 from Frédéric Delanoy  2013-06-27 16:26:49 CDT ---
(In reply to comment #15)
> It's a cool news. Good luck to fix it.

Not sure I'll be the one to fix that one ;-)

A regression test might be really useful, but one first needs to know the last
version which didn't exhibit this bug.
Was it 1.5.31? An earlier version?

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #17 from artik  2013-06-27 16:31:42 CDT ---
1.5.31 works. This bug appear on 1.6 rc1 or rc2 (in fact I didn't tested with
rc1, i directly upgraded to rc2).

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #18 from Frédéric Delanoy  2013-06-27 16:36:57 CDT ---
(In reply to comment #17)
> 1.5.31 works. This bug appear on 1.6 rc1 or rc2 (in fact I didn't tested with
> rc1, i directly upgraded to rc2).

(In reply to comment #17)
> 1.5.31 works. This bug appear on 1.6 rc1 or rc2 (in fact I didn't tested with
> rc1, i directly upgraded to rc2).

But you set wine version to 1.6 rc3?!?

Did you see it in rc2 or rc3?

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #19 from artik  2013-06-27 16:45:37 CDT ---
I also tested rc3 of course (first attachment was named "Terminal log - wine
1.6-rc3").

Overview :

1.5.31 WORKS
1.6.rc1 NOT TESTED
1.6.rc2 BUG
1.6.rc3 BUG

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|1.6-rc3                     |1.6-rc2

--- Comment #20 from Frédéric Delanoy  2013-06-27 16:48:08 CDT ---
(In reply to comment #19)
> I also tested rc3 of course (first attachment was named "Terminal log - wine
> 1.6-rc3").
>
> Overview :
>
> 1.5.31 WORKS
> 1.6.rc1 NOT TESTED
> 1.6.rc2 BUG
> 1.6.rc3 BUG

Well in that case the wine version should have been set to 1.6-rc2, since it's
the first version with which you got the issue.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #21 from Frédéric Delanoy  2013-06-27 17:58:46 CDT ---
Tried to perform regression testing between 1.5.31 and 1.6-rc2 but results were
inconclusive.

Sometimes, I had to "save as" 7 or 8 times to observe the bug.
The behavior seems pretty random (timing/threading issue?)

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                URL|                            |https://www.adobe.com/downl
                   |                            |oads/cs2_downloads/

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #22 from artik  2013-06-28 03:49:03 CDT ---
Timing issue was one of my first thinking. It's strangely random. I have a
script that create 50 jpg in a folder from one picture. Sometimes it fails at
pic n°3, sometimes n°15.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
    Regression SHA1|                            |d62e7f7b9b2cd32c6e9f55c2642
                   |                            |303c40402ab8e

--- Comment #23 from Frédéric Delanoy  2013-06-28 06:50:45 CDT ---
Redid and finally managed to find the likely culprit:

d62e7f7b9b2cd32c6e9f55c2642303c40402ab8e is the first bad commit
commit d62e7f7b9b2cd32c6e9f55c2642303c40402ab8e
Author: Hans Leidekker 
Date:   Tue May 28 12:42:50 2013 +0200

explorer: Watch the desktop folders for changes and update the launcher
list accordingly.

:040000 040000 9fe067e0d851f0630d0091c8c79b6fb7edfe5f20
f82f8c1693772f23172b39a4151537a4a6bf47e1 M    programs

Note the "new action" from comment 13 is not necessary.

Just opening e.g. a jpg file and trying "save as" does trigger the bug, but you
might have to use "save as" multiple times.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #24 from artik  2013-06-28 06:55:43 CDT ---
What a good news !

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #25 from Hans Leidekker  2013-06-28 06:58:18 CDT ---
(In reply to comment #23)
> Redid and finally managed to find the likely culprit:
>
> d62e7f7b9b2cd32c6e9f55c2642303c40402ab8e is the first bad commit
> commit d62e7f7b9b2cd32c6e9f55c2642303c40402ab8e
> Author: Hans Leidekker 
> Date:   Tue May 28 12:42:50 2013 +0200
> explorer: Watch the desktop folders for changes and update the launcher
>
> list accordingly.
>
> :040000 040000 9fe067e0d851f0630d0091c8c79b6fb7edfe5f20
> f82f8c1693772f23172b39a4151537a4a6bf47e1 M    programs
>
> Note the "new action" from comment 13 is not necessary.
>
> Just opening e.g. a jpg file and trying "save as" does trigger the bug, but you
> might have to use "save as" multiple times.

Are you using a virtual desktop?

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #26 from artik  2013-06-28 06:59:50 CDT ---
> Are you using a virtual desktop?

No, last Mint distro, and wine installed via PPA.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #27 from Frédéric Delanoy  2013-06-28 07:00:16 CDT ---
(In reply to comment #25)
> (In reply to comment #23)
> > Redid and finally managed to find the likely culprit:
> >
> > d62e7f7b9b2cd32c6e9f55c2642303c40402ab8e is the first bad commit
> > commit d62e7f7b9b2cd32c6e9f55c2642303c40402ab8e
> > Author: Hans Leidekker 
> > Date:   Tue May 28 12:42:50 2013 +0200
> > explorer: Watch the desktop folders for changes and update the launcher
> >
> > list accordingly.
> >
> > :040000 040000 9fe067e0d851f0630d0091c8c79b6fb7edfe5f20
> > f82f8c1693772f23172b39a4151537a4a6bf47e1 M    programs
> >
> > Note the "new action" from comment 13 is not necessary.
> >
> > Just opening e.g. a jpg file and trying "save as" does trigger the bug, but you
> > might have to use "save as" multiple times.
>
> Are you using a virtual desktop?

No

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #28 from Hans Leidekker  2013-06-28 07:15:08 CDT ---
(In reply to comment #27)
> (In reply to comment #25)
> > (In reply to comment #23)
> > > Redid and finally managed to find the likely culprit:
> > >
> > > d62e7f7b9b2cd32c6e9f55c2642303c40402ab8e is the first bad commit
> > > commit d62e7f7b9b2cd32c6e9f55c2642303c40402ab8e
> > > Author: Hans Leidekker 
> > > Date:   Tue May 28 12:42:50 2013 +0200
> > > explorer: Watch the desktop folders for changes and update the launcher
> > >
> > > list accordingly.
> > >
> > > :040000 040000 9fe067e0d851f0630d0091c8c79b6fb7edfe5f20
> > > f82f8c1693772f23172b39a4151537a4a6bf47e1 M    programs
> > >
> > > Note the "new action" from comment 13 is not necessary.
> > >
> > > Just opening e.g. a jpg file and trying "save as" does trigger the bug, but you
> > > might have to use "save as" multiple times.
> >
> > Are you using a virtual desktop?
>
> No

Then the patch likely only changes timing such that the bug triggers more
reliably. Note that this code is running in a different process.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #29 from Hans Leidekker  2013-06-28 07:18:53 CDT ---
> > > Are you using a virtual desktop?
> >
> > No
>
> Then the patch likely only changes timing such that the bug triggers more
> reliably. Note that this code is running in a different process.

Also note that this code is not called in current git if you don't use a
virtual desktop.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Hans Leidekker  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
    Regression SHA1|d62e7f7b9b2cd32c6e9f55c2642 |
                   |303c40402ab8e               |

--- Comment #30 from Hans Leidekker  2013-06-28 08:12:05 CDT ---
(In reply to comment #29)
> > > > Are you using a virtual desktop?
> > >
> > > No
> >
> > Then the patch likely only changes timing such that the bug triggers more
> > reliably. Note that this code is running in a different process.
>
> Also note that this code is not called in current git if you don't use a
> virtual desktop.

If fact, that's the case for 1.6-rc2 for which this bug was reported.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #31 from Ken Sharp  2013-07-16 09:46:04 CDT ---
Works fine here in wine-1.6-rc4. Please try again.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #32 from artik  2013-07-16 09:48:06 CDT ---
Bug still present in RC4, I tried yesterday.

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Brandon Corujo  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #33 from artik  2013-08-30 16:30:35 CDT ---
Bug still present in wine 1.7.1

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
    Regression SHA1|                            |d62e7f7b9b2cd32c6e9f55c2642
                   |                            |303c40402ab8e

[Bug 33873] Photoshop CS2 fails to "save as"

http://bugs.winehq.org/show_bug.cgi?id=33873

Hans Leidekker  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
    Regression SHA1|d62e7f7b9b2cd32c6e9f55c2642 |
                   |303c40402ab8e               |

[Bug 33873] Photoshop CS2 fails to "save as"

https://bugs.winehq.org/show_bug.cgi?id=33873

--- Comment #34 from Rosanne DiMesio  ---
I can't reproduce this in 1.7.29, with or without a virtual desktop.

artik, is this still an issue for you?

[Bug 33873] Photoshop CS2 fails to "save as"

https://bugs.winehq.org/show_bug.cgi?id=33873

artik  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |FIXED

--- Comment #35 from artik  ---
Sorry Rosanne, I switch with CS6 in the meanwhile. I guess it's fixed, because
no news.

[Bug 33873] Photoshop CS2 fails to "save as"

https://bugs.winehq.org/show_bug.cgi?id=33873

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #36 from Alexandre Julliard  ---
Closing bugs fixed in 1.7.30.