[Bug 37655] New: Photoshop CS2: err:ntdll:RtlpWaitForCriticalSection section 0x7bcd1f00 "loader.c: loader_section"
https://bugs.winehq.org/show_bug.cgi?id=37655
Bug ID: 37655 Summary: Photoshop CS2: err:ntdll:RtlpWaitForCriticalSection section 0x7bcd1f00 "loader.c: loader_section" Product: Wine Version: 1.7.31 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: eosrei@gmail.com Distribution: ---
Created attachment 50111 --> https://bugs.winehq.org/attachment.cgi?id=50111 Default logged output for working and non-working Photoshop CS2
Adobe Photoshop CS2 freezes at the "initializing tools" window/splash during startup. The logs show it is blocking at: err:twain:twain_add_onedriver Source->(DG_CONTROL,DAT_IDENTITY,MSG_GET) failed! err:ntdll:RtlpWaitForCriticalSection section 0x7bcd1f00 "loader.c: loader_section" wait timed out in thread 0033, blocked by 0009, retrying (60 sec) err:ntdll:RtlpWaitForCriticalSection section 0x7bcd1f00 "loader.c: loader_section" wait timed out in thread 0033, blocked by 0009, retrying (60 sec) <RepeatsForever>
This is a new install in a new/empty 32-bit Wine prefix on Linux Mint 17 x64 Cinnamon running the current wine-1.7.31 from the Ubuntu PPA.
Workaround: disable twain_32.dll in winecfg fixes the issue per: https://bugs.winehq.org/show_bug.cgi?id=34366#c43
err:twain:twain_add_onedriver Source->(DG_CONTROL,DAT_IDENTITY,MSG_GET) failed! goes away if/when I connect my USB scanner, but the issue ntdll blocking error continues.
Could be related to: https://bugs.winehq.org/show_bug.cgi?id=9404 I've made a new bug report including the workaround as requested here: https://bugs.winehq.org/show_bug.cgi?id=34366#c42
https://bugs.winehq.org/show_bug.cgi?id=37655
--- Comment #1 from Rosanne DiMesio dimesio@earthlink.net --- (In reply to eosrei from comment #0)
Adobe Photoshop CS2 freezes at the "initializing tools" window/splash during startup. The logs show it is blocking at: err:twain:twain_add_onedriver Source->(DG_CONTROL,DAT_IDENTITY,MSG_GET) failed! err:ntdll:RtlpWaitForCriticalSection section 0x7bcd1f00 "loader.c: loader_section" wait timed out in thread 0033, blocked by 0009, retrying (60 sec)
I get the same messages in the console, but it does not prevent Photoshop from working on my system (openSUSE 12.3, Wine 1.7.32).
https://bugs.winehq.org/show_bug.cgi?id=37655
Ken Sharp imwellcushtymelike@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution|--- |INVALID
--- Comment #2 from Ken Sharp imwellcushtymelike@gmail.com --- Error messages are not bugs. It is also been mentioned in another bug (cannot remember which one) that this may be due to a watchdog.
https://bugs.winehq.org/show_bug.cgi?id=37655
--- Comment #3 from eosrei@gmail.com --- I reported this bug as requested by Austin English including the bug workaround. I don't understand how a reproducible program freeze is not a bug.
https://bugs.winehq.org/show_bug.cgi?id=37655
--- Comment #4 from Rosanne DiMesio dimesio@earthlink.net --- (In reply to eosrei from comment #3)
I reported this bug as requested by Austin English including the bug workaround. I don't understand how a reproducible program freeze is not a bug.
I have been unable to reproduce it. Other people tried to reproduce bug 34366, and did not get any freeze there, either.
https://bugs.winehq.org/show_bug.cgi?id=37655
--- Comment #5 from eosrei@gmail.com --- Ok. Thank you. This issue relates to the Wine Twain interface. I have used a USB scanner on this computer and I suspect that's the cause, but I don't know how/what else to debug/test. My other computer that's never had a scanner connected runs Photoshop CS2 correctly, I'll check if connecting the scanner breaks it.
https://bugs.winehq.org/show_bug.cgi?id=37655
Bruno Jesus 00cpxxx@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #6 from Bruno Jesus 00cpxxx@gmail.com --- Closing invalid bugs.
https://bugs.winehq.org/show_bug.cgi?id=37655
Luca sciamano@iwcdesign.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |sciamano@iwcdesign.com
--- Comment #7 from Luca sciamano@iwcdesign.com --- I confirm this behavior in Linux Mint 17.1, too. Disabling twain_32.dll in winecfg solves it.
https://bugs.winehq.org/show_bug.cgi?id=37655
arek@lightspeed.ca changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |arek@lightspeed.ca
--- Comment #8 from arek@lightspeed.ca --- (In reply to eosrei from comment #5)
Ok. Thank you. This issue relates to the Wine Twain interface. I have used a USB scanner on this computer and I suspect that's the cause, but I don't know how/what else to debug/test. My other computer that's never had a scanner connected runs Photoshop CS2 correctly, I'll check if connecting the scanner breaks it.
This just popped up for me using Mint 17.3 Cinnamon. I had a scanner Canon LiDE 110 plugged in. When it gets plugged in CS2 gets stuck on Initializing Tools and then crashes. Unplugging the scanner fixes the issue for me.
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