[Bug 46911] New: Acrobat Reader v9.5 Installer fails

https://bugs.winehq.org/show_bug.cgi?id=46911

Bug ID: 46911
           Summary: Acrobat Reader v9.5 Installer fails
           Product: Wine
           Version: 4.4
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 63993
  --> https://bugs.winehq.org/attachment.cgi?id=63993
Failed installer message

The installer for Acrobat 9.5 fails to install on Wine 4.4

The installer nearly gets to the end and fails with the message:

"Setup Was interrupted before Adobe Reader 9.5.0 could be completely
installed."

See attached capture.

Attached the console output.

The application can be downloaded from:

http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.5.0/en_US/AdbeRdr950_...

[Bug 46911] Acrobat Reader v9.5 Installer fails

https://bugs.winehq.org/show_bug.cgi?id=46911

--- Comment #1 from Christian Uceda  ---
Forgot to mention, this is trying to run the installer on a 32bit profile.

OS Ubuntu 18.04.2

[Bug 46911] Acrobat Reader v9.5 Installer fails

https://bugs.winehq.org/show_bug.cgi?id=46911

--- Comment #2 from Christian Uceda  ---
Created attachment 63994
  --> https://bugs.winehq.org/attachment.cgi?id=63994
Console output during the install process.

[Bug 46911] Acrobat Reader v9.5 Installer fails

https://bugs.winehq.org/show_bug.cgi?id=46911

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
       Distribution|---                         |Ubuntu
                URL|                            |https://web.archive.org/web
                   |                            |/20170619133419/http://ardo
                   |                            |wnload.adobe.com/pub/adobe/
                   |                            |reader/win/9.x/9.5.0/en_US/
                   |                            |AdbeRdr950_en_US.exe
                 CC|                            |[e-mail]
             Status|UNCONFIRMED                 |NEEDINFO
           Keywords|                            |download, Installer
     Ever confirmed|0                           |1

--- Comment #3 from Anastasius Focht  ---
Hello Christian,

I can't reproduce this.
The installer works fine here in clean (new) WINEPREFIX.

Tested with following Wine versions in 32-bit and 64-bit WINEPREFIXes:

* Wine 4.4 (mainline)
* Wine-Staging 4.4
* Wine 4.4 current (git -> wine-4.4-295-g829170f3d6)

Make sure you don't use a broken/recycled WINEPREFIX for reporting bugs.

$ sha1sum AdbeRdr950_en_US.exe 
e46000691a6dbcd7892078b46c8ee13613683545  AdbeRdr950_en_US.exe

$ du -sh AdbeRdr950_en_US.exe 
33M    AdbeRdr950_en_US.exe

$ wine --version
wine-4.4-295-g829170f3d6

Regards

[Bug 46911] Acrobat Reader v9.5 Installer fails

https://bugs.winehq.org/show_bug.cgi?id=46911

--- Comment #4 from Christian Uceda  ---
@Anastasius,

You're right the installer works on a clean prefix.

I had never experienced issues on old profiles.

I'll keep in mind from now on to always test on new wine bottles first.

Thanks for your help, much appreciated.

[Bug 46911] Acrobat Reader v9.5 Installer fails

https://bugs.winehq.org/show_bug.cgi?id=46911

Gijs Vermeulen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEEDINFO                    |RESOLVED
         Resolution|---                         |INVALID

--- Comment #5 from Gijs Vermeulen  ---
(In reply to Christian Uceda from comment #4)
> @Anastasius,
>
> You're right the installer works on a clean prefix.
>
> I had never experienced issues on old profiles.
>
> I'll keep in mind from now on to always test on new wine bottles first.
>
> Thanks for your help, much appreciated.

In that case, resolving.

[Bug 46911] Acrobat Reader v9.5 Installer fails

https://bugs.winehq.org/show_bug.cgi?id=46911

André H.  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED
                 CC|                            |[e-mail]

--- Comment #6 from André H.  ---
invalid