https://bugs.winehq.org/show_bug.cgi?id=44809
Bug ID: 44809 Summary: Hatch Embroidery fails to install with "Error 43 installing license" Product: Wine Version: 3.4 Hardware: x86 URL: https://www.wilcom.com/en-us/hatch/landingpage/trialal ltwo.aspx OS: Linux Status: NEW Keywords: download, Installer Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: dark.shadow4@web.de Distribution: ---
Created attachment 60849 --> https://bugs.winehq.org/attachment.cgi?id=60849 Log when running the installer
When running the installer, before the actual program can be installed, it first says "Installing 3rd party drivers and software". That step seems to fail, it gives an error message box with "Error 43 installing license"
Goggling the error yields http://sentinelldk.safenet-inc.com/LDKdocs/API-Licensing/Licensing_API/Enume... The error corresponds to HASP_DEVICE_ERR
For a Sentinel SL key, an input/output error occurred in the secure storage area OR For a Sentinel HL key, a USB communication error occurred
The error also appears with the free demo. Attached a log, if you need more, you can either test it yourself or ask me to provide more logs.