[Bug 41321] New: while installing ms office 2013 on elementary os got the attached error.
https://bugs.winehq.org/show_bug.cgi?id=41321
Bug ID: 41321 Summary: while installing ms office 2013 on elementary os got the attached error. Product: Wine Version: unspecified Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: blocker Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: adi.cool109@gmail.com Distribution: ---
Created attachment 55658 --> https://bugs.winehq.org/attachment.cgi?id=55658 complete error report
using playonlinux to intall ms office 2013 got the below error.
Unhandled exception: 0xe0000002 in 32-bit code (0x7b83ea52). Register dump: CS:0073 SS:007b DS:007b ES:007b FS:0033 GS:003b EIP:7b83ea52 ESP:0104e6d4 EBP:0104e748 EFLAGS:00200246( - -- I Z- -P- ) EAX:7b829c5d EBX:7b8c35f8 ECX:0104e758 EDX:00000000 ESI:00000000 EDI:00cddb1c
https://bugs.winehq.org/show_bug.cgi?id=41321
Fabian Maurer dark.shadow4@web.de changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |dark.shadow4@web.de
--- Comment #1 from Fabian Maurer dark.shadow4@web.de --- This is not a blocker, this is just a normal crash. A blocker would be an issue that needs to be addressed immediately because it blocks further development or the whole program from working.
Also, while it's probably still not fixed, would you mind testing it with wine 1.9.18?
https://bugs.winehq.org/show_bug.cgi?id=41321
winetest@luukku.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |00cpxxx@gmail.com, | |austinenglish@gmail.com, | |winetest@luukku.com
--- Comment #2 from winetest@luukku.com --- This bug sounds a dupe of bug 31942. The regression isnt fixed. So it shouldnt be possible to finnish the installer.
https://bugs.winehq.org/show_bug.cgi?id=41321
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Severity|blocker |normal
https://bugs.winehq.org/show_bug.cgi?id=41321
Anastasius Focht focht@gmx.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |directx-d3d Keywords| |Installer Status|UNCONFIRMED |RESOLVED Version|unspecified |1.8 Resolution|--- |DUPLICATE CC| |focht@gmx.net Summary|while installing ms office |Microsoft Office 2013 |2013 on elementary os got |Professional Plus installer |the attached error. |fails with exception | |0xe0000002 (needs support | |for Mesa OpenGL >= 3.2 core | |profiles, Shader Model 4, | |GLSL 1.50)
--- Comment #3 from Anastasius Focht focht@gmx.net --- Hello folks,
dupe of bug 38648
I have every Wine version prebuilt with symbols so I can easily reproduce it. Trace/backtrace provided as proof here in case some genius wants to argue...
--- snip --- $ pwd /home/focht/mountiso/Downloads/en_microsoft_office_2013_32bit_dvd.iso
$ WINEDEBUG=+seh,+relay,+msi,+winediag,+d3d10 wine ./setup.exe >>~/log.txt 2>&1 ... fixme:winediag:dxgi_check_d3d10_support Direct3D 10 is not supported on this GPU with the current shader backend. ... warn:d3d10:D3D10CreateDevice1 Failed to create a device, hr 0x80004005. ... 0028:Ret ntdll.RtlFreeHeap() retval=00000001 ret=7d69bd74 trace:d3d10:D3D10CreateDevice1 adapter (nil), driver_type D3D10_DRIVER_TYPE_WARP, swrast (nil), flags 0x30, hw_level D3D10_FEATURE_LEVEL_9_3, sdk_version 32, device 0x33c5c0. ... warn:d3d10:D3D10CreateDevice1 Failed to create a device, hr 0x80004005. 0028:Ret d3d10_1.D3D10CreateDevice1() retval=80004005 ret=00b8f37f ... trace:seh:raise_exception code=e0000002 flags=0 addr=0x7b839ffb ip=7b839ffb tid=0028 trace:seh:raise_exception eax=7b8279f9 ebx=00000000 ecx=7b839f60 edx=00000000 esi=7b8b9000 edi=0104e720 trace:seh:raise_exception ebp=0104e6f8 esp=0104e684 cs=0023 ds=002b es=002b fs=0063 gs=006b flags=00000216 trace:seh:call_stack_handlers calling handler at 0xc5750a code=e0000002 flags=0 0028:Call KERNEL32.GetLastError() ret=00a0be83 0028:Ret KERNEL32.GetLastError() retval=00000000 ret=00a0be83 trace:seh:call_stack_handlers handler at 0xc5750a returned 1 trace:seh:call_stack_handlers calling handler at 0xc59406 code=e0000002 flags=0 0028:Call KERNEL32.GetLastError() ret=00a0be83 0028:Ret KERNEL32.GetLastError() retval=00000000 ret=00a0be83 trace:seh:call_stack_handlers handler at 0xc59406 returned 1 trace:seh:call_stack_handlers calling handler at 0x7bc9b1d0 code=e0000002 flags=0 0028:Call KERNEL32.UnhandledExceptionFilter(0104e208) ret=7bc9b205 wine: Unhandled exception 0xe0000002 in thread 28 at address 0x7b839ffb (thread 0028), starting debugger... ... Unhandled exception: 0xe0000002 in 32-bit code (0x7b839ffb). Register dump: CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b EIP:7b839ffb ESP:0104e6c4 EBP:0104e738 EFLAGS:00000212( - -- I -A- - ) EAX:7b8279f9 EBX:00000000 ECX:7b839f60 EDX:00000000 ESI:7b8b9000 EDI:00cddb1c ... Backtrace: =>0 0x7b839ffb RaiseException+0x9b(code=<couldn't compute location>, flags=<couldn't compute location>, nbargs=<couldn't compute location>, args=<couldn't compute location>) [/home/focht/projects/wine/mainline-src-1.8/dlls/kernel32/except.c:85] in kernel32 (0x0104e738) 1 0x00b5d06a in osetup (+0x3ed069) (0x0104e780) 2 0x00b85e51 in osetup (+0x415e50) (0x0104e9f0) 3 0x00b872c2 in osetup (+0x4172c1) (0x0104ea08) 4 0x7bc80759 call_thread_func+0xa8(entry=0xb872b5, arg=0x0(nil), frame=0x104eb08) [/home/focht/projects/wine/mainline-src-1.8/dlls/ntdll/signal_i386.c:2713] in ntdll (0x0104eae8) 5 0x7bc7d9fa call_thread_entry_point+0x11() in ntdll (0x0104eb08) 6 0x7bc88323 start_thread+0xa2(info=0x7ffd4fb8) [/home/focht/projects/wine/mainline-src-1.8/dlls/ntdll/thread.c:449] in ntdll (0x0104f358) 7 0xf7daa3b0 start_thread+0xff() in libpthread.so.0 (0x0104f428) 8 0xf7ce7306 __clone+0x65() in libc.so.6 (0x00000000) ... 0x7b839ffb RaiseException+0x9b [/home/focht/projects/wine/mainline-src-1.8/dlls/kernel32/except.c:85] in kernel32: addl $12,%esp 85 } Modules: Module Address Debug info Name (121 modules) PE 350000- 37f000 Deferred osetupui PE 400000- 434000 Deferred setup PE 770000- e3a000 Export osetup PE 10000000-100d3000 Deferred setup ELF 7a800000-7a931000 Deferred opengl32<elf> -PE 7a820000-7a931000 \ opengl32 ELF 7b800000-7ba63000 Dwarf kernel32<elf> -PE 7b810000-7ba63000 \ kernel32 ELF 7bc00000-7bcee000 Dwarf ntdll<elf> -PE 7bc10000-7bcee000 \ ntdll ELF 7bf00000-7bf04000 Deferred <wine-loader> ELF 7c278000-7c28e000 Deferred d3d10core<elf> -PE 7c280000-7c28e000 \ d3d10core ELF 7c28e000-7c2a4000 Deferred d3d10_1<elf> -PE 7c290000-7c2a4000 \ d3d10_1 ELF 7c2a4000-7c300000 Deferred d3d11<elf> -PE 7c2b0000-7c300000 \ d3d11 ... Threads: process tid prio (all id:s are in hex) ... 0000002b (D) G:\setup.exe 0000002d 0 <== 0000002c 0 System information: Wine build: wine-1.8-3-gc1ceb3ee5a Platform: i386 Version: Windows Server 2008 R2 Host system: Linux Host version: 4.18.16-200.fc28.x86_64 --- snip ---
If you still encounter problems with the installer after upgrade to recent Wine 3.x version, check WineHQ appdb:
https://appdb.winehq.org/objectManager.php?sClass=version&iId=26323
and WineHQ forums:
Every issue is documented. Reminder: Bugzilla is not meant for end-user support.
Regards
*** This bug has been marked as a duplicate of bug 38648 ***
https://bugs.winehq.org/show_bug.cgi?id=41321
Alistair Leslie-Hughes leslie_alistair@hotmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #4 from Alistair Leslie-Hughes leslie_alistair@hotmail.com --- Closing Duplicate.
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