[Bug 27100] New: Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

Summary: Spotify 0.5 crashes on start
           Product: Wine
           Version: 1.3.19
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

When the latest version of spotify is run using wine on Ubuntu, the new user
agreement pops up. Before this is properly loaded a "spotify has encountered a
serious problem and needs to close" box comes up. Nothing can be done but to
click 'close'. I've reported this to spotify via get satisfaction.

[Bug 27100] Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

--- Comment #1 from Andrew Nguyen  2011-05-07 18:53:38 CDT ---
Please attach debug output as per http://wiki.winehq.org/FAQ#get_log to the bug
report.

[Bug 27100] Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

--- Comment #2 from Philip  2011-05-07 19:26:26 CDT ---
Created an attachment (id=34540)
 --> (http://bugs.winehq.org/attachment.cgi?id=34540)
Debugging log

Copied + pasted from terminal from "wine spotify.exe"

[Bug 27100] Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

David Hedberg  changed:

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                 CC|                            |[e-mail]

--- Comment #3 from David Hedberg  2011-05-08 20:46:38 CDT ---
I can't reproduce this with spotify 0.5.0.805.gfc46d930 and latest wine git.

I do notice however that while the user agreement is shown in full when running
under Windows, I am only presented with a link to it when running under wine.
Is this maybe a work-around added by the spotify team?

[Bug 27100] Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

--- Comment #4 from Philip  2011-05-09 05:25:23 CDT ---
(In reply to comment #3)
> I can't reproduce this with spotify 0.5.0.805.gfc46d930 and latest wine git.
>
> I do notice however that while the user agreement is shown in full when running
> under Windows, I am only presented with a link to it when running under wine.
> Is this maybe a work-around added by the spotify team?

I still have the problem - the window comes up with just a single link in it,
everything seems fine then the error comes up. Someone's posted a workaround
here:
http://getsatisfaction.com/spotify/topics/spotify_0_5_crashes_under_wine?utm...

involving copying the files from windows over (after accepting the agreement on
windows).

[Bug 27100] Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

Jerome Leclanche  changed:

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--- Comment #5 from Jerome Leclanche  2011-05-09 05:46:36 CDT ---
Philip, please install debug symbols and attach a new log. (-dbg packages under
debian/ubuntu)

[Bug 27100] Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

--- Comment #6 from Philip  2011-05-09 06:07:51 CDT ---
Created an attachment (id=34566)
 --> (http://bugs.winehq.org/attachment.cgi?id=34566)
log with debuggin symbols installed

[Bug 27100] Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

--- Comment #7 from Philip  2011-05-09 06:09:40 CDT ---
(In reply to comment #5)
> Philip, please install debug symbols and attach a new log. (-dbg packages under
> debian/ubuntu)

I've uploaded a new log but I'm not sure whether I did it right - just
installed wine1.3-dbg then ran spotify from the terminal the same as usual.
Sorry if it's wrong!

[Bug 27100] Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

[e-mail] changed:

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--- Comment #8 from [e-mail] 2011-05-21 17:47:55 CDT ---
I had this problem and I tried everything I possibly could and finally somehow
managed to get over it. I had installed latest wine and latest Spotify. I'm
using Kubuntu 9.04 by the way.

So I got the problem that every time I try to open Spotify it tells me there is
a problem and it needs to close. Next I just ran it from command line, again it
gave me the problem popup, but this time the program didn't shut down after
that, but it stayed on. It was acting all silly, the graphics were all messed
up, but it was working, playing tracks and so on. I don't know it this makes
difference or not, but I turned off the facebook connection, then closed the
program.

Next time I started it from the menu and it was working all nice and happy,
zero problem. So there is some step at the beginning, presumably a popup window
where you accept the new EULA, which causes the problem, but if you can trick
Spotify to think you've agreed to it, then it won't ask it the next time and
the problem won't occur.

[Bug 27100] Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

--- Comment #9 from Philip  2011-05-22 03:12:22 CDT ---
(In reply to comment #8)
> I had this problem and I tried everything I possibly could and finally somehow
> managed to get over it. I had installed latest wine and latest Spotify. I'm
> using Kubuntu 9.04 by the way.
>
> So I got the problem that every time I try to open Spotify it tells me there is
> a problem and it needs to close. Next I just ran it from command line, again it
> gave me the problem popup, but this time the program didn't shut down after
> that, but it stayed on. It was acting all silly, the graphics were all messed
> up, but it was working, playing tracks and so on. I don't know it this makes
> difference or not, but I turned off the facebook connection, then closed the
> program.
>
> Next time I started it from the menu and it was working all nice and happy,
> zero problem. So there is some step at the beginning, presumably a popup window
> where you accept the new EULA, which causes the problem, but if you can trick
> Spotify to think you've agreed to it, then it won't ask it the next time and
> the problem won't occur.

Yes last night I managed to get Spotify working - it gave a bit more time
before it crashed so every time I madly clicked on the 'accept' button or the
button to close the box and after the third restart it was working. I'm having
soundcard problems now -  keep having to restart it but my guess is that it's
unrelated.

[Bug 27100] Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

Dan Kegel  changed:

What    |Removed                     |Added
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             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[e-mail]
         Resolution|                            |DUPLICATE

--- Comment #10 from Dan Kegel  2011-11-06 10:53:13 CST ---
dup, use newer bug since it has a workaround.

*** This bug has been marked as a duplicate of bug 27476 ***

[Bug 27100] Spotify 0.5 crashes on start

http://bugs.winehq.org/show_bug.cgi?id=27100

Dan Kegel  changed:

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             Status|RESOLVED                    |CLOSED

--- Comment #11 from Dan Kegel  2011-11-06 10:53:30 CST ---
Closing dup.