[Bug 20404] New: SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

Summary: SimCity 4 (including Rush Hour/Deluxe) fails to start
           Product: Wine
           Version: 1.1.31
          Platform: PC-x86-64
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

When I start SimCity 4 (or Rush Hour/Deluxe), Wine fails to start the program,
drops back to a command prompt and kills the wineserver. This error occurs when
I installed previous versions of Wine (prior to which I used a clean Wine
directory to test), even versions from six months ago which worked then, so I
don't think this is a regression.

Using Ubuntu 9.10 Karmic Koala beta with Wine 1.1.31 Jaunty from the Wine
repository.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #1 from Gareth   2009-10-17 13:57:41 ---
Created an attachment (id=24204)
 --> (http://bugs.winehq.org/attachment.cgi?id=24204)
Output of WINEDEBUG=fixme-all,relay

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #2 from Gareth   2009-10-17 14:01:29 ---
Created an attachment (id=24205)
 --> (http://bugs.winehq.org/attachment.cgi?id=24205)
Output of WINEDEBUG=fixme-all,heap

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #3 from Gareth   2009-10-17 14:05:34 ---
Created an attachment (id=24206)
 --> (http://bugs.winehq.org/attachment.cgi?id=24206)
Output of WINEDEBUG=fixme-all,nls

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #4 from Gareth   2009-10-17 14:08:20 ---
Created an attachment (id=24207)
 --> (http://bugs.winehq.org/attachment.cgi?id=24207)
Output of WINEDEBUG=warn+all

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #5 from Nikolay Sivov   2009-10-17 14:08:34 ---
Attach a terminal output without any debug switches. Logs you posted are
useless unless you already found something and want to show.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #6 from Gareth   2009-10-17 14:10:18 ---
Created an attachment (id=24208)
 --> (http://bugs.winehq.org/attachment.cgi?id=24208)
SimCity Exception Report

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #7 from Nikolay Sivov   2009-10-17 14:12:31 ---
(In reply to comment #6)
> Created an attachment (id=24208)

--> (http://bugs.winehq.org/attachment.cgi?id=24208) [details]
> SimCity Exception Report

What about wine output?

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #8 from Gareth   2009-10-17 14:14:57 ---
Created an attachment (id=24209)
 --> (http://bugs.winehq.org/attachment.cgi?id=24209)
Output from command line (no WINEDEBUG)

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #9 from Gareth   2009-10-17 14:23:00 ---
(In reply to comment #7)
> What about wine output?

I'm hoping my last attachment is what you are after (although from what I can
see, it doesn't show much, if anything). If not, I may have to be guided on
this one...

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #10 from Jeff Zaroyko   2009-10-17 14:52:49 ---
(In reply to comment #9)
> (In reply to comment #7)
> > What about wine output?
>
> I'm hoping my last attachment is what you are after (although from what I can
> see, it doesn't show much, if anything). If not, I may have to be guided on
> this one...

http://wiki.winehq.org/Backtraces

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

Jaime Rave  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #11 from Jaime Rave   2009-10-17 15:30:03 ---
Wich video card do you have?? I was having this problem with an Intel card. But
it's working now with the latest drivers for xorg-edgers.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #12 from Gareth   2009-10-17 15:42:40 ---
(In reply to comment #10)
> http://wiki.winehq.org/Backtraces

I've tried this, but the program crashes so fast, I can't get a backtrace. Not
even Sonic the Hedgehog could get one!

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #13 from Gareth   2009-10-17 15:43:28 ---
(In reply to comment #11)
> Wich video card do you have?? I was having this problem with an Intel card. But
> it's working now with the latest drivers for xorg-edgers.

I have a Zotac 8800GT Amp! Edition PCI-E card using the latest 190.36 NVidia
drivers.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #14 from Gareth   2009-10-17 15:55:25 ---
(In reply to comment #11)
> But it's working now with the latest drivers for xorg-edgers.

Adding the xorg-edgers PPA and updating hasn't worked for me.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #15 from Vitaliy Margolen   2009-10-17 16:15:15 ---
If you attaching compressed _single_ file don't use tar. Just compress it with
gzip. It's a hassle to deal with tarball for no good reason.

Before you do anything else make sure you have Wine debug symbols installed. If
not, you'll have to compile Wine from source.

If there are any .mdmp files in this dirctory:
C:\users\sonic\My Documents\SimCity 4\Exception Reports

run 'winedbg <file.mdmp> and attach (as a text file) output of terminal. Then
remove all files from above directory and attach WINEDEBUG=+relay,+tid,+seh
trace.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #16 from Gareth   2009-10-17 16:20:34 ---
Created an attachment (id=24210)
 --> (http://bugs.winehq.org/attachment.cgi?id=24210)
Backtrace from winedbg

I managed to finally get a backtrace with winedbg (using wine winedbg
'/path/to/app.exe').

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

Gareth  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #24210|application/octet-stream    |application/text
          mime type|                            |

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

Gareth  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #24210|application/text            |text/plain
          mime type|                            |

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #17 from Gareth   2009-10-17 16:25:23 ---
Created an attachment (id=24211)
 --> (http://bugs.winehq.org/attachment.cgi?id=24211)
Output of winedbg from exception minidump

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

Gareth  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #24211|application/octet-stream    |text/plain
          mime type|                            |

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #18 from Jaime Rave   2009-10-17 16:27:18 ---
But what is crashing?? Wine or the complete X server??

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #19 from Gareth   2009-10-17 16:33:17 ---
Created an attachment (id=24212)
 --> (http://bugs.winehq.org/attachment.cgi?id=24212)
Output of WINEDEBUG=+relay,+tid,+seh

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #20 from Gareth   2009-10-17 16:34:21 ---
(In reply to comment #18)
> But what is crashing?? Wine or the complete X server??

Just Wine

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #21 from Ken Sharp   2009-10-19 06:40:13 ---
Is there a demo and does it suffer the same bug?

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #22 from Gareth   2009-10-19 12:37:21 ---
(In reply to comment #21)
> Is there a demo and does it suffer the same bug?

After some searching, unfortunately not for the Windows version.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #23 from Jaime Rave   2009-10-19 14:03:21 ---
Well I have SimCity 4 Deluxe Edition isntalled in a fresh Wineprefix and is
working just fine.

Make sure you have a clean wineprefix and that you install SimCity 4 correctly.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #24 from Gareth   2009-10-19 16:14:08 ---
Purged wine, deleted the .wine directory, deleted the SimCity 4 directory,
started completely afresh, reinstalled SimCity 4 (original) without a problem,
it will not run, instead popping up a dialog box telling me that it would run
in software mode on next run, every time I tried to run the program, regardless
of whatever switches were passed on the command line. Rush Hour reinstalled
fine, but just completely refuses to run.

I'm at a loss, short of a complete reinstall of Kubuntu.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

Wylda  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #25 from Wylda   2009-10-21 14:43:25 ---
Hi, i can not confirm reported problem. Works fine in 1.1.31 32bit. Gareth if
you are using 32bit, but by mistake choosed 64bit, consider closing this
bugreport.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #26 from Gareth   2009-10-21 15:36:01 ---
(In reply to comment #25)
> Hi, i can not confirm reported problem. Works fine in 1.1.31 32bit. Gareth if
> you are using 32bit, but by mistake choosed 64bit, consider closing this
> bugreport.

I always install 64-bit Kubuntu, although I suspect it may work for other
64-bit users (need confirmation first). I'll reformat my whole hard disk (after
backing up any data) and reinstall Kubuntu. I'll close this bug anyway, and
reopen if needs be, particularly if this bug reoccurs in a fresh install of
Kubuntu.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

Gareth  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|                            |WORKSFORME

--- Comment #27 from Gareth   2009-10-21 15:36:52 ---
Resolving as worksforme, as per previous comment.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #28 from Dmitry Timoshkov   2009-10-21 23:47:15 ---
Closing.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #29 from Wylda   2009-10-22 04:33:45 ---
@Gareth> Probably this will not be your problem, but you can check
http://bugs.winehq.org/show_bug.cgi?id=19948 comment #14 to be sure, you are
not affected by this combination.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #30 from Gareth   2009-10-22 15:48:28 ---
(In reply to comment #29)
> @Gareth> Probably this will not be your problem, but you can check
> http://bugs.winehq.org/show_bug.cgi?id=19948 comment #14 to be sure, you are
> not affected by this combination.

No, I don't think that is the reason why this isn't working.

I have completely formatted the whole hard disk (after backing-up!) which
removed all configuration and any possible problems that could happen and I
also reinstalled Kubuntu from scratch, and it still fails to load up. At least
this time the splash screen for Rush Hour appeared before it failed to load and
dropped me back to the command prompt.

[Bug 20404] SimCity 4 (including Rush Hour/Deluxe) fails to start

http://bugs.winehq.org/show_bug.cgi?id=20404

--- Comment #31 from Gareth   2009-10-22 16:36:55 ---
Something interesting, it works in a virtual desktop but fails when run
normally (although it used to work).