[Bug 15027] New: Microsoft Office 2007: Installer takes too much time to check the product key

http://bugs.winehq.org/show_bug.cgi?id=15027

Summary: Microsoft Office 2007: Installer takes too much time to
                    check the product key
           Product: Wine
           Version: 1.1.3
          Platform: PC
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: enhancement
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

After you finish typing the product key, the installer takes around a minute to
check if it's correct.

[Bug 15027] Microsoft Office 2007: Installer takes too much time to check the product key

http://bugs.winehq.org/show_bug.cgi?id=15027

Anastasius Focht  changed:

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                 CC|                            |[e-mail]

--- Comment #1 from Anastasius Focht   2008-08-27 13:16:45 ---
Hello,

--- quote ---
After you finish typing the product key, the installer takes around a minute to
check if it's correct.
--- quote ---

It's actually Wine's RichEdit making an awfully long run on M$ EULA.
Use native override to quickly see the difference or use +richedit debug
channel to watch the pain ;-)

Regards

[Bug 15027] Microsoft Office 2007: Installer takes too much time to check the product key

http://bugs.winehq.org/show_bug.cgi?id=15027

Jaime Rave  changed:

What    |Removed                     |Added
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          Component|-unknown                    |richedit

[Bug 15027] Microsoft Office 2007: Installer takes too much time to check the product key

http://bugs.winehq.org/show_bug.cgi?id=15027

Austin English  changed:

What    |Removed                     |Added
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             Status|UNCONFIRMED                 |NEW
     Ever Confirmed|0                           |1

--- Comment #2 from Austin English   2008-09-09 20:21:42 ---
Confirming. winetricks riched20 works around it.

[Bug 15027] Microsoft Office 2007: Installer takes too much time to check the product key

http://bugs.winehq.org/show_bug.cgi?id=15027

Austin English  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

[Bug 15027] Microsoft Office 2007: Installer takes too much time to check the product key

http://bugs.winehq.org/show_bug.cgi?id=15027

--- Comment #3 from Austin English   2008-09-11 02:08:21 ---
I tried getting a +richedit log, but it ran for ~20 minutes without ending. Log
is ~105 Mb, and compresses to 1.8Mb. If anyone wants to take a look at this,
let me know and I'll e-mail you the log...or loan you the DVD...

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

Dan Kegel  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
            Summary|Microsoft Office 2007:      |Microsoft Office 2007, Adobe
                   |Installer takes too much    |AfterEffects 6 installers
                   |time to check the product   |EULA very slow
                   |key                         |

--- Comment #4 from Dan Kegel   2008-09-29 14:53:46 ---
Sounds like bug 6813.  I see this also with Adobe AfterEffects 6 and 6.5
trials.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

Jaime Rave  changed:

What    |Removed                     |Added
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           Keywords|                            |Installer

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

Austin English  changed:

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                 CC|                            |[e-mail]

--- Comment #5 from Austin English   2008-12-06 15:09:27 ---
*** Bug 16364 has been marked as a duplicate of this bug. ***

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

--- Comment #6 from Austin English   2009-06-08 11:36:22 ---
Still present.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

--- Comment #7 from Austin English   2010-01-04 10:55:44 ---
Still present in 1.1.35.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

Dylan Taylor  changed:

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--- Comment #8 from Dylan Taylor   2010-03-07 17:10:01 ---
Still present in 1.1.40 :(

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

--- Comment #9 from Ronny Standtke  2010-10-13 08:28:10 CDT ---
I just tested with wine 1.3.4 and it does not look *soooo* bad anymore. On my
(very old P4 2.6 GHz) system it takes around 30 sec to render the EULA.
Fixed?

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

Shannon VanWagner  changed:

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--- Comment #10 from Shannon VanWagner  2011-02-10 13:21:55 CST ---
Appears to still present in wine-1.3.13-48-gae3e768. Tested with office 2007
pro. The behavior for me is that after entering the product key, there is long
pause (15 seconds or so) until I'm able to click on continue and see the
resulting EULA screen. When I set *riched20 to native in winecfg, the problem
goes away.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

--- Comment #11 from Shannon VanWagner  2011-02-10 16:21:21 CST ---
(In reply to comment #10)
> ... When I set *riched20 to native in winecfg, the problem
> goes away.

Correction: when I run winetricks riched20, the problem goes away. If I set
riched20 to native without having run the winetricks, then it blocks me from
entering a Product Key at all.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

--- Comment #12 from [e-mail] 2013-06-30 09:09:46 CDT ---
This ticket has not been updated for over 850 days.

Is this still an issue in wine version 1.6-rc4 or higher or is this to be
closed as abandoned ?

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

--- Comment #13 from Rosanne DiMesio  2013-07-10 21:38:09 CDT ---
In 1.6-rc4 on my system it takes about 4 seconds after entering the
registration key in Office 2007 for the Continue button to become clickable. I
wouldn't call that "very slow," but it is still slower than on Windows.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

Dan Kegel  changed:

What    |Removed                     |Added
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             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #14 from Dan Kegel  2013-07-10 22:09:08 CDT ---
Four seconds sounds ok to me.  Marking fixed.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

Austin English  changed:

What    |Removed                     |Added
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             Status|RESOLVED                    |REOPENED
         Resolution|FIXED                       |

--- Comment #15 from Austin English  2013-07-10 22:12:50 CDT ---
(In reply to comment #14)
> Four seconds sounds ok to me.  Marking fixed.

It's still slower than windows. I don't think it's worth marking fixed yet, at
least without knowing what is slowing it down and that it's not fixable (e.g.,
OpenGL/D3D back and forth hurting D3D performance).

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

--- Comment #16 from Dan Kegel  2013-07-10 23:22:10 CDT ---
True, but it's no longer the showstopper it was; it's almost down in the noise
now.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

--- Comment #17 from Austin English  2013-07-11 02:25:42 CDT ---
(In reply to comment #16)
> True, but it's no longer the showstopper it was; it's almost down in the noise
> now.

I was going to downgrade the priority, but it's already at enhancement :)

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

Ken Sharp  changed:

What    |Removed                     |Added
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           Severity|enhancement                 |trivial

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

http://bugs.winehq.org/show_bug.cgi?id=15027

Dean Moore  changed:

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--- Comment #18 from Dean Moore  2013-12-06 04:54:26 CST ---
I believe the problem still exists.

Once Office 2010 is installed, the key does take 4-5 seconds to confirm, the
applications themselves periodically appear to pause, running top shows it is
using 90+ % cpu.

PID USER      PR  NI  VIRT  RES  SHR S  %CPU %MEM    TIME+  COMMAND           
25248 dean      20   0 1849m 254m  40m S  91.2  6.5   2:00.53 OUTLOOK.EXE

I have a sensible machine, i5 4GB ram, that handled outlook 2010 in windows
fine.

Not sure I can help further other than to say the problem still exists.

PS: I have set riched20 to native in winetricks

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

https://bugs.winehq.org/show_bug.cgi?id=15027

--- Comment #19 from Austin English  ---
Is this still an issue in current (1.7.36 or newer) wine? If so, please attach
terminal output.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

https://bugs.winehq.org/show_bug.cgi?id=15027

--- Comment #20 from Rosanne DiMesio  ---
It's down to about 2 seconds for the Office 2007 installer. I don't know how
that compares to Windows, but I'm willing to call it fixed.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

https://bugs.winehq.org/show_bug.cgi?id=15027

Austin English  changed:

What    |Removed                     |Added
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             Status|REOPENED                    |RESOLVED
         Resolution|---                         |FIXED

--- Comment #21 from Austin English  ---
(In reply to Rosanne DiMesio from comment #20)
> It's down to about 2 seconds for the Office 2007 installer. I don't know how
> that compares to Windows, but I'm willing to call it fixed.

Fixed.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

https://bugs.winehq.org/show_bug.cgi?id=15027

Alexandre Julliard  changed:

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             Status|RESOLVED                    |CLOSED

--- Comment #22 from Alexandre Julliard  ---
Closing bugs fixed in 1.7.37.

[Bug 15027] Microsoft Office 2007, Adobe AfterEffects 6 installers EULA very slow

https://bugs.winehq.org/show_bug.cgi?id=15027

Saulius K.  changed:

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                 CC|                            |[e-mail]