http://bugs.winehq.org/show_bug.cgi?id=25476
Summary: MS Office Pro 2010 Trial: setup.exe is started when starting installed apps if Outlook is installed Product: Wine Version: 1.3.9 Platform: x86 OS/Version: Linux Status: NEW Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: dimesio@earthlink.net
To reproduce: 1. Download the trial from Microsoft 2. Install it without customizing. The default install includes Outlook. 3. Try to run Word, Excel, or Powerpoint; the installer will start up while the app is loading. 4. If you wait, the installer will eventually crash.
If Outlook is not installed, this does not happen.
http://bugs.winehq.org/show_bug.cgi?id=25476
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |25477
http://bugs.winehq.org/show_bug.cgi?id=25476
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |25478
http://bugs.winehq.org/show_bug.cgi?id=25476
Hans Leidekker hans@meelstraat.net changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |hans@meelstraat.net
--- Comment #1 from Hans Leidekker hans@meelstraat.net 2010-12-11 05:26:46 CST --- For me setup runs even if I exclude Outlook.
http://bugs.winehq.org/show_bug.cgi?id=25476
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |25492
http://bugs.winehq.org/show_bug.cgi?id=25476
--- Comment #2 from Rosanne DiMesio dimesio@earthlink.net 2010-12-12 22:26:48 CST --- I still have the wineprefix that I got to work by not installing Outlook, and that one still works--Word, Excel, and Powerpoint all start up without setup.exe starting. But now I'm unable to reproduce that in another wineprefix; as you say, the installer starts even without Outlook installed. I'm not sure what's going on.
http://bugs.winehq.org/show_bug.cgi?id=25476
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Summary|MS Office Pro 2010 Trial: |MS Office Pro 2010 Trial: |setup.exe is started when |setup.exe is started when |starting installed apps if |starting installed apps |Outlook is installed |
--- Comment #3 from Rosanne DiMesio dimesio@earthlink.net 2010-12-13 07:59:14 CST --- Removing Outlook from the description. I managed to get another working wineprefix, but that one does have Outlook installed. I'm still trying to figure out what did get it working.
http://bugs.winehq.org/show_bug.cgi?id=25476
--- Comment #4 from Hans Leidekker hans@meelstraat.net 2010-12-13 08:15:13 CST ---
From a relay trace:
0030:Call KERNEL32.FindFirstFileW(00651b58 L""C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\setup.exe"",00337f58) ret=101c9dee 0030:Ret KERNEL32.FindFirstFileW() retval=ffffffff ret=101c9dee 0030:Call KERNEL32.GetLastError() ret=102fc7d8 0030:Ret KERNEL32.GetLastError() retval=0000007b ret=102fc7d8
The filename it passes to FindFirstFileW has quotes, which makes the call fail. It's taken from the ModifyPath value of the uninstall key for the Office14.SingleImage product, which got an extra pair of double quotes for some reason.
If I remove them it doesn't reinstall feature "SetupXMLFiles" anymore, but it does still reconfigure the product.
http://bugs.winehq.org/show_bug.cgi?id=25476
--- Comment #5 from Rosanne DiMesio dimesio@earthlink.net 2010-12-13 09:20:47 CST --- The things I've been doing are all ordinary user-level tweaks. I do routinely disable winemenubuilder, but that alone isn't enough.
http://bugs.winehq.org/show_bug.cgi?id=25476
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |25586
http://bugs.winehq.org/show_bug.cgi?id=25476
--- Comment #6 from Rosanne DiMesio dimesio@earthlink.net 2011-01-06 11:35:45 CST --- This bug may be invalid.
What I have found is that if the problem doesn't happen the first time I try to run one of the apps after installing, it never happens in that wineprefix. Working wineprefixes can be copied--at the moment I have several, most of them created by copying one of the two that worked from the outset.
What I think may be the difference is that the working installs successfully activated during the install process, and the non-working ones didn't. Non-activated trial installs are supposed to have limited functionality, but all program features have been available in my working wineprefixes, and the 30 days are almost up.
As a test, I copied the tokens.dat and cache.dat files from a working wineprefix to a non-working one, and started Excel. I found that while setup.exe did start the first time (and quickly crashed), Excel also opened immediately, which it hadn't done before. The second time, setup did not start, but Excel complained about being unable to validate and shut down. After that the problem was gone (probably because the registry had finally been updated).
There may be a Wine bug in why activation works sometimes during installation and not others, but I suspect at least part of the reason may be that the Microsoft server will refuse to activate after a number (not sure how many) of attempts using the same product key.
Does any of that make any sense?
http://bugs.winehq.org/show_bug.cgi?id=25476
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |25494
--- Comment #7 from Rosanne DiMesio dimesio@earthlink.net 2011-06-20 12:56:08 CDT --- Still present in 1.3.22.
The trial installer currently available for download (X17-22376.exe) is not the same as the one I tested last December (X16-32007.exe).
http://bugs.winehq.org/show_bug.cgi?id=25476
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |27958
http://bugs.winehq.org/show_bug.cgi?id=25476
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Depends on| |28486
http://bugs.winehq.org/show_bug.cgi?id=25476
--- Comment #8 from Rosanne DiMesio dimesio@earthlink.net 2011-09-24 21:59:37 CDT --- Still present in 1.3.29, and also affects the full version of Office Professional Plus 2010.
http://bugs.winehq.org/show_bug.cgi?id=25476
Bernhard Friedreich friesoft@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |friesoft@gmail.com
--- Comment #9 from Bernhard Friedreich friesoft@gmail.com 2011-11-24 15:01:13 CST --- still present in current version (1.3.33) on ArchLinux (x86)
After some time it is starting (or after killing Setup.exe) - but than nothing in word/$app can be klicked (cursor is a textcursor)
http://bugs.winehq.org/show_bug.cgi?id=25476
--- Comment #10 from Rosanne DiMesio dimesio@earthlink.net 2011-11-24 20:45:45 CST --- Yes, it's still present, but doesn't happen with every wineprefix.
The installer I'm now using is a slipstreamed version of Office Professional Plus 2010 provided by my employer. It does not try to activate at all during the install process, so my speculation in comment 6 about failed activation being the cause was wrong.
http://bugs.winehq.org/show_bug.cgi?id=25476
Hans Leidekker hans@meelstraat.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Fixed by SHA1| |cd4432bc9bd4168eba4d1f8e414 | |313f265473133 Status|NEW |RESOLVED Component|-unknown |msi Resolution| |FIXED
--- Comment #11 from Hans Leidekker hans@meelstraat.net 2011-12-07 02:14:17 CST --- Should be fixed.
http://bugs.winehq.org/show_bug.cgi?id=25476
Alexandre Julliard julliard@winehq.org changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #12 from Alexandre Julliard julliard@winehq.org 2011-12-16 13:29:37 CST --- Closing bugs fixed in 1.3.35.
http://bugs.winehq.org/show_bug.cgi?id=25476
Bug 25476 depends on bug 28486, which changed state.
Bug 28486 Summary: Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows) http://bugs.winehq.org/show_bug.cgi?id=28486
What |Old Value |New Value ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED