[Bug 34043] New: Symantec LiveUpdate 3.5 uninstall fails

http://bugs.winehq.org/show_bug.cgi?id=34043

Bug #: 34043
           Summary: Symantec LiveUpdate 3.5 uninstall fails
           Product: Wine
           Version: 1.6-rc5
          Platform: x86-64
               URL: ftp://ftp.symantec.com/public/english_us_canada/liveup
                    date/3.5/lusetup.exe
        OS/Version: Linux
            Status: NEW
          Keywords: download, Installer
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Created attachment 45243
  --> http://bugs.winehq.org/attachment.cgi?id=45243
wine-1.6-rc5 +msi +msidb +msiexec

The uninstall for Symantec LiveUpdate 3.5 fails.
ftp://ftp.symantec.com/public/english_us_canada/liveupdate/3.5/lusetup.exe

fixme:storage:create_storagefile Storage share mode not implemented.
err:msi:custom_get_thread_return Invalid Return Code 28010
err:msi:ITERATE_Actions Execution halted, action L"LuPreCheck" returned 1603

Accessed through "wine uninstaller" as I don't know if/where the application
has its own application.

[Bug 34043] Symantec LiveUpdate 3.5 uninstall fails

https://bugs.winehq.org/show_bug.cgi?id=34043

--- Comment #1 from Ken Sharp  ---
Still present in Wine 1.7.38.

[Bug 34043] Symantec LiveUpdate 3.5 uninstall fails

https://bugs.winehq.org/show_bug.cgi?id=34043

--- Comment #2 from Ken Sharp  ---
Still present in Wine and Staging 2.4.

[Bug 34043] Symantec LiveUpdate 3.5 uninstall fails

https://bugs.winehq.org/show_bug.cgi?id=34043

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|ftp://ftp.symantec.com/publ |ftp://ftp.symantec.com/publ
                   |ic/english_us_canada/liveup |ic/english_us_canada/liveup
                   |date/3.5/lusetup.exe        |date/3.4/lusetup.exe
       Distribution|---                         |Ubuntu

[Bug 34043] Symantec LiveUpdate 3.5 uninstall fails

https://bugs.winehq.org/show_bug.cgi?id=34043

--- Comment #3 from Ken Sharp  ---
Created attachment 59987
  --> https://bugs.winehq.org/attachment.cgi?id=59987
Application log

No change in wine-3.0-rc2-35-gfb3c1da and Staging 2.21, except that it now
shows a window claiming that a newer version is installed. The log created in
c:\ProgramData shows that this is a fallback stance, however.

LUCA: 21:25:36:504 : Error opening MSI database 6
LUCA: 21:25:36:504 : Could not get Product Version Info Value.
LUCA: 21:25:36:504 : Just return NEWLU in order to not damage the existing LU
LUCA: 21:25:36:504 : GetInstalledLu says that a newer version of LU is
installed

The same result can be achieved by running:
wine start '%ProgramFiles%\Symantec\LiveUpdate\LSETUP.EXE'

[Bug 34043] Symantec LiveUpdate 3.5 uninstall fails

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=34043

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|ftp://ftp.symantec.com/publ |
                   |ic/english_us_canada/liveup |
                   |date/3.4/lusetup.exe        |
           Keywords|download                    |

--- Comment #4 from Ken Sharp  ---
No change in Wine 4.18