[Bug 28486] New: Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

Summary: Office Professional Plus 2010 install fails
           Product: Wine
           Version: 1.3.29
          Platform: x86
        OS/Version: Linux
            Status: NEW
          Keywords: Installer
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
            Blocks: 25476

Created attachment 36540
  --> http://bugs.winehq.org/attachment.cgi?id=36540
install log

This bug is for the full version, not the trial.

The installer gets a little more than halfway through, then "encounters an
error" and rolls back the install. Winetricks dotnet20 works around it and
enables the install to complete. That leads to bug 25476.

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

Vijay Kamuju  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #1 from Vijay Kamuju  2011-09-25 04:48:38 CDT ---
can you please check if there is sqdedev.dll in
"C:\users\dimesio\Temp\msi30cc.tmp" folder where C: is your wine prefix

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #2 from Rosanne DiMesio  2011-09-25 06:42:45 CDT ---
I already deleted the wineprefix that log was created from, so I can't check
that one.

I just re-ran the installer on a clean wineprefix, and this time the line
complaining about sqdedev.DLL refers to
"C:\users\dimesio\Temp\msi60a5.tmp". That file exists in the Temp
directory, but there is no msi60a5 folder.

I also retested with winetricks dotnet20 installed, and that log also shows an
error about sqdedev.DLL not being found, but the installer completes and
reports success.

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #3 from Hans Leidekker  2011-09-26 02:41:44 CDT ---
Please attach a +msi trace.

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #4 from Rosanne DiMesio  2011-09-26 06:29:18 CDT ---
The file is too big to attach here, even compressed. I've uploaded it to
http://www.filesonic.com/file/2181946494.

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #5 from Hans Leidekker  2011-09-26 07:04:32 CDT ---
(In reply to comment #4)
> The file is too big to attach here, even compressed. I've uploaded it to
> http://www.filesonic.com/file/2181946494.

It's a custom action called ExecXmlConfig that fails. The string
"C:\windows\Microsoft.NET\Framework\v2.0.50727\CONFIG\machine.config"
printed shortly before the failure suggest it's trying to access files that
belong to the .NET 2.0 runtime.

You could copy machine.config from a .NET 2.0 installation to verify
this theory (and repeat the procedure for any other file if necessary).

Another thing to try is to not pretend that .NET 2.0 is installed
by removing C:\windows\Microsoft.NET\Framework\v2.0.50727 and
associated registry keys.

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #6 from Rosanne DiMesio  2011-09-26 13:11:12 CDT ---
Copying machine.config from a .NET 2.0 install works.

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #7 from Hans Leidekker  2011-09-26 14:13:01 CDT ---
(In reply to comment #6)
> Copying machine.config from a .NET 2.0 install works.

Thanks for testing. Can you check if Mono's machine.config is also
sufficient? On my machine it's installed in /etc/mono/2.0 by a
package called mono-runtime. Mono for Windows installs it in
C:\Program Files\Mono-2.10.2\etc\mono\2.0

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #8 from Rosanne DiMesio  2011-09-26 14:35:26 CDT ---
Copying machine.config from /etc/mono/2.0 also works.

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

miro ilias  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #9 from miro ilias  2011-10-10 13:58:46 CDT ---
Hi all,

I am reporting the same bug with MS Office 2010 64bit installation  (full
version).

Version is wine-1.3.29 ( due to Ubuntu package,
http://www.winehq.org/download/ubuntu ).

Since I am newbie with wine, would you please precise "Copying machine.config
from a .NET 2.0 install works." ? Please where is .NET 2.0 ? I found only
/etc/mono/2.0/machine.config among Linux files...

Thanks, Miro

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

Hans Leidekker  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|-unknown                    |mscoree

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

Joerg Schiermeier  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |mywine@schiermeier-software
                   |                            |.de

--- Comment #10 from Joerg Schiermeier  2012-01-18 22:03:21 CST ---
(In reply to comment #9)
> Hi all,
>
> I am reporting the same bug with MS Office 2010 64bit installation  (full
> version).
>
> Version is wine-1.3.29 ( due to Ubuntu package,
> http://www.winehq.org/download/ubuntu ).
>
> Since I am newbie with wine, would you please precise "Copying machine.config
> from a .NET 2.0 install works." ? Please where is .NET 2.0 ? I found only
> /etc/mono/2.0/machine.config among Linux files...
>
> Thanks, Miro

Please file a separate bug. And set 'Hardware' (which is 'Platform') to
'x86-64'.

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #11 from Fernando  2012-02-17 16:34:17 CST ---
Created attachment 38934
  --> http://bugs.winehq.org/attachment.cgi?id=38934
Error that is happening when installing Office 2010

I'm unable to install Office 2010 on wine-1.4-rc4, on Xubuntu 11.10 - 64 bits

[Bug 28486] Office Professional Plus 2010 install fails

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #12 from Fernando  2012-02-17 16:36:44 CST ---
Created attachment 38935
  --> http://bugs.winehq.org/attachment.cgi?id=38935
Terminal output for the installation

This is the terminal output for the installation that terminated in the error
shown in the screenshot above.
I tested that on Xubuntu 11.10 64-bit and wine-1.4-rc4 with standard Office
installation packages, on a clean wine prefix.

[Bug 28486] Office Professional Plus 2010 install fails with Mono (needs 'machine.config' in correct place)

http://bugs.winehq.org/show_bug.cgi?id=28486

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
            Summary|Office Professional Plus    |Office Professional Plus
                   |2010 install fails          |2010 install fails with
                   |                            |Mono (needs
                   |                            |'machine.config' in correct
                   |                            |place)

--- Comment #13 from Anastasius Focht  2012-04-29 04:25:34 CDT ---
Hello,

what is the point of this bug?
That custom action fails on purpose due to a missing prerequisite: .NET

You either have to provide .NET installation through 'winetricks -q dotnet20'
or Mono.
The problem is that Mono provides the 'machine.config' file in non-standard
location.
Either winetricks recipe needs a fix to copy that machine.config file to
'C:\windows\Microsoft.NET\Framework\v2.0.50727\CONFIG\machine.config'
after Mono installation or wait until a Mono package exists one day which will
include this step.

Appdb:

--- quote ---
Note­: If installing Office Professional Plus, copy a machine.config file from
either a .NET 2.0 or Mono install to the wineprefix's
drive_c/windows/Microsoft.NET/Framework/v2.0.50727/CONFIG directory. 
--- quote ---

If you already have .NET Framework 2.0 prerequisite in the WINEPREFIX where
Office 2010 gets installed to there is *nothing* to do.

If anything this is a Mono-integration problem and it should be explicitly
stated as.
There is nothing to fix in Wine itself here.

Regards

[Bug 28486] Office Professional Plus 2010 install fails with Mono (needs 'machine.config' in correct place)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #14 from Hans Leidekker  2012-04-29 06:37:53 CDT ---
(In reply to comment #13)
> what is the point of this bug?

...
> If anything this is a Mono-integration problem and it should be explicitly
> stated as.
> There is nothing to fix in Wine itself here.

I think we can close this bug when there's a stable release of the
wine-mono package. The 'first draft' version already installs
machine.config in the right place:

https://github.com/downloads/madewokherd/wine-mono/winemono-0.0.2.msi

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Office Professional Plus    |Office Professional Plus
                   |2010 install fails with     |2010 install fails without
                   |Mono (needs                 |machine.config file (does
                   |'machine.config' in correct |not need it on Windows)
                   |place)                      |

--- Comment #15 from Rosanne DiMesio  2012-04-29 06:48:05 CDT ---
.NET 2.0 is not a prerequisite for Office 2010 Professional Plus. The installer
succeeds on Windows XP without it and without a machine.config file, and it
does not install them itself, either. That makes it a Wine bug.

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #16 from Hans Leidekker  2012-04-29 06:53:34 CDT ---
(In reply to comment #15)
> .NET 2.0 is not a prerequisite for Office 2010 Professional Plus. The installer
> succeeds on Windows XP without it and without a machine.config file, and it
> does not install them itself, either. That makes it a Wine bug.

Likely because of the registry keys that indicate that .NET is installed.
This should also be fixed by the wine-mono package, which will remove
those keys if you uninstall it.

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #17 from Anastasius Focht  2012-04-29 07:07:28 CDT ---
Hello,

the best way would be to remove all "fake" .NET registry/file stuff that now
lives in default WINEPREFIX at the point the Mono package is considered
'stable'.
It just harms many installers and is also a reason for various workarounds in
.NET winetricks recipes (I wasted lots of time on this due to Mono).

--- quote ---
The installer succeeds on Windows XP without it and without a machine.config
file, and it does not install them itself, either. That makes it a Wine bug.
--- quote ---

So it got broken due to Mono "integration".
In the end the goal should be to install MS Office 2010 in a clean WINEPREFIX
without having to install/uninstall Mono.

Regards

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #18 from Hans Leidekker  2012-04-29 07:20:53 CDT ---
(In reply to comment #17)
> the best way would be to remove all "fake" .NET registry/file stuff that now
> lives in default WINEPREFIX at the point the Mono package is considered
> 'stable'.

That's the plan, the wine-mono package will own all keys and fake dlls
related to a .NET installation.

...
> In the end the goal should be to install MS Office 2010 in a clean WINEPREFIX
> without having to install/uninstall Mono.

Exactly, but until wine-mono implements enough of .NET it may be necessary
to uninstall it (and perhaps replace it with native) in order to get
programs to install and run.

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #19 from miro ilias  2012-04-29 12:08:20 CDT ---
Dear all,

I have installed Ubuntu 12.04 (x86_64), wine-1.5.2.

However, in the mono installation, "as winetricks mono210", I encountered
error:

Executing wine mono-2.10.8-gtksharp-2.12.11-win32-1.exe
fixme:process:SetProcessDEPPolicy (1): stub
p11-kit: couldn't load module:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared
object file: No such file or directory
fixme:process:SetProcessDEPPolicy (1): stub
fixme:win:DisableProcessWindowsGhosting : stub
fixme:msg:ChangeWindowMessageFilter c07c 00000001
fixme:msg:ChangeWindowMessageFilter c07c 00000001
fixme:msg:ChangeWindowMessageFilter c07c 00000001
fixme:shell:SHAutoComplete stub
fixme:ieframe:taskbar_list_SetProgressValue iface 0x1fa238, hwnd 0xb0070,
ullCompleted 0, ullTotal a9001f9 stub!
fixme:sfc:SfcIsFileProtected ((nil), L"C:\Program Files
(x86)\Mono-2.10.8\unins000.exe") stub
fixme:ieframe:taskbar_list_SetProgressState iface 0x1fa238, hwnd 0xb0070, flags
0 stub!
p11-kit: couldn't load module:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared
object file: No such file or directory
fixme:system:SetProcessDPIAware stub!

Is there a way to fix it ? I would be glad to install MS Office 2010...

Best, Miro

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #20 from Hans Leidekker  2012-04-29 12:43:14 CDT ---
(In reply to comment #19)
> Is there a way to fix it ? I would be glad to install MS Office 2010...

You could try the wine-mono installer mentioned in comment #14 instead
of 'winetricks mono210'. Make sure to start with a fresh prefix.

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #21 from miro ilias  2012-04-30 02:21:19 CDT ---
Created attachment 39965
  --> http://bugs.winehq.org/attachment.cgi?id=39965
drive_c/windows/Microsoft.NET/Framework/v2.0.50727/CONFIG/machine.config

add machine.config from
~/.wine/drive_c/windows/Microsoft.NET/Framework/v2.0.50727/CONFIG

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #22 from miro ilias  2012-04-30 02:22:22 CDT ---
Dear Hans,

I cleaned the .wine prefix, removed the Ubuntu package "mono-complete" (v.
2.10.8.1-ubuntu2), installed the proper mono from
https://github.com/downloads/madewokherd/wine-mono/winemono-0.0.2.msi (I see it
as Wine Mono version 0.0.2 in the "Uninstall Wine Software" list), but still
got unknown error during MS Office 2010 installation.

Any help please ?

Miro

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #23 from Hans Leidekker  2012-04-30 02:28:50 CDT ---
(In reply to comment #22)
> I cleaned the .wine prefix, removed the Ubuntu package "mono-complete" (v.
> 2.10.8.1-ubuntu2), installed the proper mono from
> https://github.com/downloads/madewokherd/wine-mono/winemono-0.0.2.msi (I see it
> as Wine Mono version 0.0.2 in the "Uninstall Wine Software" list), but still
> got unknown error during MS Office 2010 installation.

Please attach a WINEDEBUG=+msi trace form an attempt to install Office 2010.

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #24 from miro ilias  2012-04-30 14:59:28 CDT ---
Greetings,

WINEDEBUG=+msi wine  setup.exe  >  ms_office2010_msi_log  2>&1
gzip ms_office2010_msi_log

the gzipped log file of the MS Office 2010 installation for download is here: 
https://docs.google.com/open?id=0B8qBHKNhZAipY1FvTFZUV1d2YUk

Best, Miro

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #25 from Hans Leidekker  2012-05-01 12:12:10 CDT ---
(In reply to comment #24)
> WINEDEBUG=+msi wine  setup.exe  >  ms_office2010_msi_log  2>&1
> gzip ms_office2010_msi_log
>
> the gzipped log file of the MS Office 2010 installation for download is here: 
> https://docs.google.com/open?id=0B8qBHKNhZAipY1FvTFZUV1d2YUk

Looks like you're using a 64-bit prefix. Does it also fail on a 32-bit prefix?

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #26 from miro ilias  2012-05-01 15:26:52 CDT ---
Dear Hans,

On my x86_64 Ubuntu I created 32bit wine prefix:

$:~/.WINEARCH=win32 winecfg 
wine: created the configuration directory '/home/ilias/.wine'
p11-kit: couldn't load module:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared
object file: No such file or directory
p11-kit: couldn't load module:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared
object file: No such file or directory
fixme:storage:create_storagefile Storage share mode not implemented.
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
fixme:iphlpapi:NotifyAddrChange (Handle 0x111e8ec, overlapped 0x111e8d0): stub
p11-kit: couldn't load module:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared
object file: No such file or directory
wine: configuration in '/home/ilias/.wine' has been updated.
p11-kit: couldn't load module:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so:
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so: cannot open shared
object file: No such file or directory

Installation of MS Office 2010 failed again:

WINEDEBUG=+msi wine  setup.exe  >  ms_office2010_msi_32.log  2>&1
gzip ms_office2010_msi_32.log

The gzipped log file is here:
https://docs.google.com/open?id=0B8qBHKNhZAipYnJnMThqZ1RtbzA

Best,

Miro

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #27 from Hans Leidekker  2012-05-02 04:35:04 CDT ---
(In reply to comment #26)
> Installation of MS Office 2010 failed again:
>
> WINEDEBUG=+msi wine  setup.exe  >  ms_office2010_msi_32.log  2>&1
> gzip ms_office2010_msi_32.log
>
> The gzipped log file is here:
> https://docs.google.com/open?id=0B8qBHKNhZAipYnJnMThqZ1RtbzA

It appears to get past the point where it accesses machine.config and now
fails on a service that doesn't start. Please open a new bug for that and
generate a WINEDEBUG=+msi,+service,+relay,+seh,+tid trace.

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #28 from miro ilias  2012-05-02 14:51:17 CDT ---
Hi,

the gzipped log file is about 140 MB in size...

I open the report here:

http://bugs.winehq.org/show_bug.cgi?id=30574#c0

Best, MI

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #29 from miro ilias  2012-05-02 15:39:44 CDT ---
(In reply to comment #28)
> Hi,
>
> the gzipped log file is about 140 MB in size...
>
> I open the report here:
>
> http://bugs.winehq.org/show_bug.cgi?id=30574#c0
>
> Best, MI

here is the log, finally:

https://docs.google.com/open?id=0B8qBHKNhZAipSDZQOTloT3YzOGs

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

Fabricio Lemos  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #30 from Rosanne DiMesio  2012-06-04 11:32:52 CDT ---
I just tested wine-1.5.5-131-gbdd4294 with wine-mono installed, and the Office
Pro Plus 2010 installer completes successfully without any tweaking.

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #31 from miro ilias  2012-06-04 13:07:42 CDT ---
And you did 32-bit installation, right ?

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

--- Comment #32 from Rosanne DiMesio  2012-06-04 13:30:23 CDT ---
(In reply to comment #31)
> And you did 32-bit installation, right ?

It was a 32 bit wineprefix created with WINEARCH=win32 on openSUSE 11.4 x86_64,
the same configuration I filed this bug for.

[Bug 28486] Office Professional Plus 2010 install fails without machine.config file (does not need it on Windows)

http://bugs.winehq.org/show_bug.cgi?id=28486

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #33 from Alexandre Julliard  2012-06-08 15:28:45 CDT ---
Closing bugs fixed in 1.5.6.